Tito O.
TO
Tito O.
Small-Business (50 or fewer emp.)
"Dependable "Employer of Record""
5/5
What do you like best about Papaya Global?

I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge.

On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

In all business dealings, we do have some hiccups though, but i don't want to highlight that.

As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s. Review collected by and hosted on G2.com.

TN
Tabatha N.
Enterprise (> 1000 emp.)
"GREAT Customer Services"
5/5
What do you like best about Papaya Global?

Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update. Review collected by and hosted on G2.com.

MH
Monika H.
Enterprise (> 1000 emp.)
"Best customer service in this field"
5/5
What do you like best about Papaya Global?

A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform.

The implementation and customer success team is always available and professionals and help with what is needed.

Perfect for a company like us . Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

So far I am happy with the Papaya Global services . Review collected by and hosted on G2.com.

Trishla J.
TJ
Trishla J.
Staff Finance Solution Engineer
Computer & Network Security
Enterprise (> 1000 emp.)
"Easiest and Best way to look at your finances"
5/5
What do you like best about Papaya Global?

The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Technology packed payroll solution"
4.5/5
What do you like best about Papaya Global?

Papaya Global offers features with the latest technology that make payroll processing a lot easier than it has ever been. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

I haven't come across any negative experiences with Papaya global Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great Payroll Tool"
5/5
What do you like best about Papaya Global?

I really enjoy the responsiveness & expertise of the local teams across the diverse locations we have.

When having issues or last minute adjustments, the team & CSM are responsive and understanding. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

The invoices could be more detailled or specific as in some case, we have trouble to link specific items to specific employees.

The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update. Review collected by and hosted on G2.com.

DM
David M.
Mid-Market (51-1000 emp.)
"Papaya Global Review"
5/5
What do you like best about Papaya Global?

Papaya Team understand the requirements and can implement payroll amid constantly changing regulations Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

No real negatives to pick out from the services received by Papaya. Review collected by and hosted on G2.com.

Marie-Charlotte P.
MP
Marie-Charlotte P.
Payroll coordinator
Mid-Market (51-1000 emp.)
"Pratical and intuitive tool"
4.5/5
What do you like best about Papaya Global?

The payroll tool is intuitive and pratical.

The team is professional and responsive.

In case of issues they always bring a solution in a good delay. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

They could still make a few improvements to make the tool more practical for everyday use. But I know that papaya works closely with its customers to take account of their feedbacks. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great Experience with Papaya"
5/5
What do you like best about Papaya Global?

The Customer Success team is great to work with. They are quick to respond, answer all questions, and are very nice. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

So far nothing! Everything has been great with Papaya. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Papaya as PEO Partner"
5/5
What do you like best about Papaya Global?

Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help.

I also love Papaya's Countrypedia. Very useful and insightful! Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

So far I am happy with the services Papaya Global offers to us. Review collected by and hosted on G2.com.