I like Papaya Global for its friendly platform and strong focus on compliance, which are really important for me. The high-touch onboarding process is essential when I need to onboard multiple workers at once. I appreciate how data collections and tracking are handled, with one dashboard to monitor it all, making it easier to manage. The integration with other tools like Expensify, Workday, and SAP is a bonus. The setup was very easy, even with our challenging timeframe, and we managed it without issues. Review collected by and hosted on G2.com.

I don't think anything particularly, but the platform can be more self-service in some areas. Review collected by and hosted on G2.com.

I like Papaya Global for its great support team, who are very professional and ensure everything runs smoothly. I trust them completely, especially because payments are super fast. It gives me peace of mind to know people get paid on time and that I can reach out to the team whenever I need anything. The initial setup was very easy, and the team supported us from beginning to end. Review collected by and hosted on G2.com.

Not much, but they can have more self-service capabilities in some areas. Review collected by and hosted on G2.com.

Papaya Global has been a game-changer for our global payroll operations. By consolidating payroll across 20+ countries and 11 different vendors into one unified platform, we’ve eliminated complexity and gained a streamlined, integrated solution. Their contingent workforce solution simplified what had previously been a cumbersome and error-prone process. The platform itself is intuitive, with consistent access to payroll and employee data presented in a clear, well-designed interface. Most importantly, Papaya Global’s team — from our Account Manager to our Implementation Consultant — went above and beyond, acting as true partners throughout implementation and beyond. Review collected by and hosted on G2.com.

There’s very little to dislike. Papaya Global provides transparent communication, fast resolution whenever questions arise, and an open channel for feedback and enhancement requests. If anything, we’d love to see their roadmap continue to expand even further, because the platform has already set a high bar for global payroll solutions. Review collected by and hosted on G2.com.

Papaya global's dashboard and special mention to their mobile app - Both provided me a seamless experience to my payroll related stuff and while logging my holidays. Papaya's portal is simple yet engaging that helps the user to use it for their benefit. Papaya's service is almost never down even on busy days or holidays. Review collected by and hosted on G2.com.

Nothing in particular related to their portal that I don't like but I would say there is much scope when it comes to improve their customer response timing. Moreover, Papaya doesn't have a dedicated customer service helpline or no. on which the users can reach them in no time. Papaya do have the customer service email but a helpline no. available 24*7 should be there for such a company of this big scale keeping in mind that users sometimes could be in want of a quick response and email response takes time. Review collected by and hosted on G2.com.

I really like Papaya Global for its ease of use and the fact that it offers multiple options, allowing everything to happen in one place. This is really convenient because I don't have to go anywhere else, and it gives me peace of mind that I'm staying compliant. The initial setup was very intuitive, easy, and streamlined, which was a huge plus. Review collected by and hosted on G2.com.

That we didn't find it sooner! Review collected by and hosted on G2.com.

I like using Papaya Global because the exchange rates are much higher compared to others, and I'll receive the money within the same day it's sent. The fees are cheap, and the initial setup is very easy; we just upload the invoice, and it's done. Review collected by and hosted on G2.com.

None at the moment Review collected by and hosted on G2.com.

I like the clean, intuitive UI and how smooth the payroll processing feels. It keeps things quick and easy to manage. Review collected by and hosted on G2.com.

I’m not a big fan of the reliance on third-party platforms for some regions, and it would help a lot if there were a direct way to reach the ICP when we need quick clarifications. Review collected by and hosted on G2.com.

I like having a single point of contact with Papaya Global, which ensures an aligned process across multiple regions to the same timeline. The initial setup was seamless, and honestly, everything is perfect. Review collected by and hosted on G2.com.

Everything works fine Review collected by and hosted on G2.com.

We operate in over 40 countries and made the decision to switch to Papaya as our global payroll provider. The experience has been excellent. Papaya not only gives us real-time access to global payroll data, but it has also significantly improved our internal controls and processes. The platform is user-friendly, and payroll processing is quick and efficient. It also allows us to streamline our approval workflows across payroll preparers, management, and HR. Overall, it’s a powerful and reliable solution for managing a global workforce. Highly recommended. Review collected by and hosted on G2.com.

No view only access available for finance Review collected by and hosted on G2.com.

Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow.

What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.

I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies. Review collected by and hosted on G2.com.

While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations.

Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system. Review collected by and hosted on G2.com.