Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Very flexible and reliable"
4.5/5
What do you like best about Pantheon?

The platform works seamlessly with GitHub which allows our team to safely manage and deploy code, and perform thorough testing across the board. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

At times the security system updates took longer than we initially anticipated and did not meet our expectations when we did have to push through updates. Review collected by and hosted on G2.com.

Josue C.
JC
Josue C.
Web Designer / Developer
Enterprise (> 1000 emp.)
"Great cloud platform with awesome customer service"
5/5
What do you like best about Pantheon?

The service is consistent in keeping websites online and running fast. I like how they provide 24/7 customer service and the representatives are very knowledgeable. They make updating websites and pushing code to production easy with their dashboard where you can do a lot of things with just one click. I would highly recommend Pantheon for hosting Wordpress and Drupal websites. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

The platform can be limited if you want to add third party applications from companies like Microsoft. I also wished I can automate certain tasks like copying files and database from one environment to the next. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Easy, straight forward, supportive"
4.5/5
What do you like best about Pantheon?

I like that I can speak to a support member easily if I run into problems with my website. The program is easy to follow as someone without a lot of experience. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

I don't have a problem with this program Review collected by and hosted on G2.com.

David G.
DG
David G.
AVP for Marketing
Higher Education
Mid-Market (51-1000 emp.)
"Reliable, cost effective option for hosting critical websites"
4.5/5
What do you like best about Pantheon?

Rock solid reliability, uptime, and customer support. Works well for our team that is responsible for a critical website but does not have a deep technical bench in-house. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

Little to complain about here. Pantheon always resolves issues that do come up in a timely manner. Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Full Stack Developer
Small-Business (50 or fewer emp.)
"Excellent Technology, Superior Service"
5/5
What do you like best about Pantheon?

I have been using Pantheon of numerous years now and I find its to be a superior all-in-one platform. Source control, image promotion, backup and restore, easy control panel. I love how easy it was to migrate to pantheon and how great the documentation and support is. Every time I need to troubleshoot, I get the absolute best response and easy to follow instructions for solving my problems. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

The only item that Pantheon does not support is email. I wish there was a complimentary service that Pantheon offered for sending email. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Pantheon has been a great partner, providing support, security, and fast turnarounds"
4/5
What do you like best about Pantheon?

Customer support has been the best thing about Pantheon this year. Most of the time support will get back to us within 15-30 minutes. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

This year, we observed more downtime in the application compared to previous years. During one update, we encountered an issue where we couldn’t merge our multidevs. Initially, it took some effort to convey that there was a problem. However, once other companies began experiencing similar issues, the response from the team shifted significantly. They became highly proactive and hands-on, providing us with one-on-one support. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Pantheon for hosting online event"
4/5
What do you like best about Pantheon?

Monitoring the resources working behind the events webpage. Also the Customer Support aspect was wonderful experience Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

ease of use : Navigation can be a bit tricky sometimes, but not very bothersome. Review collected by and hosted on G2.com.

Erik N.
EN
Erik N.
Founder, Developer
Small-Business (50 or fewer emp.)
"Been a Pantheon fan for over a decade"
5/5
What do you like best about Pantheon?

So many things, I love their novel approach to having a dev site with git, that you one-click deploy to stage, which syncs the db from prod down to stage to test, then a final one-click deploy to prod. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

LIke any platform, there's a bit of a learning curve, but it's manageable, and their support is terrific. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Pantheon is a GREAT host for Drupal and Wordpress!"
4.5/5
What do you like best about Pantheon?

Multidev environments, Dev/Test/Prod environments, Site Dashboard, ease of use to get local files, code updates Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

They don't support Drupal Multisites, when sites in development Freeze, a little expensive for smaller sites Review collected by and hosted on G2.com.

Ramees A.
RA
Ramees A.
Co-Founder | CTO
Small-Business (50 or fewer emp.)
"A best option for seo friendly website."
4.5/5
What do you like best about Pantheon?

In my view, the standout feature of Pantheon is its seamless integration and management of WordPress and Drupal websites. It offers a user-friendly interface that simplifies complex site operations. The platform shines in its ability to enhance website performance and security, especially for sites with high traffic. It's particularly favored for its scalability and reliability, making it an excellent choice for professionals who need robust web hosting solutions. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

Pantheon's platform can be complex for beginners, with its advanced features and technical setups posing a challenge for those not familiar with in-depth website management. This might make it less user-friendly for small teams or individuals without technical backgrounds. Review collected by and hosted on G2.com.