Julian H.
JH
Julian H.
"Intuitive, Secure, and Backed by Excellent Support"
5/5
What do you like best about Panorays?

I like Panorays because it's accessible and easy to use, making it intuitive without wasting time figuring out how to use it. The customer support is great, as they help solve issues and show how to use the software effectively. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

not applicable Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

Thanks you so much for this valuable feedback! Our support and CS team work hard to earn your trust and provide value. We are also developing tools to make set up even easier and drive self sufficiency with our platform, while providing even more value for your investment.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Cyber Posture Scans Add Value and Insight"
4/5
What do you like best about Panorays?

The Ability to get a cyber posture scan in addition to the point in time Questionnaires. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

Unable to modify the questionnaire due date until the initial time period expires. It would be great to be able to modify the due date at any time. Review collected by and hosted on G2.com.

AS
a s.
"Efficient Vendor Review with User-Friendly Interface"
4/5
What do you like best about Panorays?

I use Panorays for vendor reviews and it makes the process quicker with better overviews. I appreciate its good usability and the good UI that's easy to get and understand. I also value the feature for sending security questionnaires as it helps make everything quicker with less need for spreadsheets. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

N/a Review collected by and hosted on G2.com.

JR
Justin R.
Security Engineer
Enterprise (> 1000 emp.)
"Panorays is an essential part of any third party risk management program"
5/5
What do you like best about Panorays?

Panorays is the backbone of our third party risk management program and policy within our organization.

It is an easy to use tool that provides an almost instant snapshot of a vendor's security posture. We also use the tool to send questionnaires to a variety of vendors. Our customer support team is amazing too. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

There is a consistent finding (compromised company credentials) that comes up for a lot of vendors. On investigation, the finding is almost always related to already disabled or terminated user profiles. I wish there was a way to manually modify the posture score associated with this finding. Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

Thank you for your positive feedback! We're glad to hear that Panorays is serving as the backbone of your third party risk management program. We're happy to know that you find our customer support team amazing. We understand your concern about the compromised company credentials finding, and we will explore options for allowing manual modification of the posture score associated with this finding.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great Dashboard and Reminders, But Pricey"
3/5
What do you like best about Panorays?

Dash board provides a good overview. Also reminders with expiring questionaires. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

It is expensive, especially when each API call costs something. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Trying out Panorays as a security engineer - thoughts and experiences"
3.5/5
What do you like best about Panorays?

The external attack surface monitoring provided valuable insights into our vendors' security posture. Identifying exposed assets and potential vulnerabilities gave us a more proactive approach to risk management. The external attack surface monitoring gave us crucial insights into our vendors' security posture. By identifying exposed assets and potential vulnerabilities, we took a strong proactive approach to risk management. This enabled us to address risks and strengthen our overall security strategy assertively. The platform's risk rating system, which combines questionnaire responses, external findings, and business context, helped us prioritize our efforts. This allowed us to focus on the vendors that posed the greatest risk to our organization. The platform's automation capabilities, especially in questionnaire distribution and follow-ups, saved us significant time. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

While we appreciate the integration capabilities that Panorays offers, we believe that deeper integration with our existing security stack, like our SIEM and vulnerability management tools, would really enhance our workflows. Having more flexible API options and a broader array of pre-built integrations would truly be a game-changer for us. We've found the current API to be somewhat limited in meeting our needs. The reporting features are certainly adequate, but we would love to see more advanced analytics and customizable reporting dashboards. It would make our lives a lot easier if we could generate reports tailored for specific stakeholders, whether that be executive summaries or detailed technical reports. For large enterprises like ours with thousands of vendors, we feel that the platform's performance and scalability could definitely be improved. We noticed some slowdowns particularly when performing bulk operations and complex assessments, which can be a bit frustrating. Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

Thank you for sharing your detailed feedback on your experience with Panorays. We're thrilled to hear that the external attack surface monitoring and risk rating system have provided valuable insights and helped you take a proactive approach to risk management. We appreciate your suggestions for deeper integrations with existing security tools, and are actively working to enable it. We will certainly take your feedback into consideration as we continue to improve Panorays. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We are here to assist you every step of the way. Thank you for choosing Panorays for your security assessment needs!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Valuable Reporting, But Scanning Features Need Improvement"
3.5/5
What do you like best about Panorays?

The product has some useful reporting capabilities with built-in executive reports Review collected by and hosted on G2.com.

What do you dislike about Panorays?

Some scanning capabilities are not easy to manage and don't offer much reliable information on the supplier security posture Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

Thank you for sharing your feedback with us. We're glad to hear that you find our reporting capabilities valuable. We understand your concerns about the scanning features and the reliability of the information provided on supplier security posture. We are constantly working on improving our scanning capabilities to provide more accurate and useful information. If you have any specific issues or suggestions, please feel free to reach out to our support team. We appreciate your business and look forward to serving you better in the future.

WL
Werner L.
CISO
Enterprise (> 1000 emp.)
"Panorays review"
4.5/5
What do you like best about Panorays?

Ease of use and vendor engagement. Panorays is very attentive to our needs and the regular meetings ensure our external party program stays on track Review collected by and hosted on G2.com.

What do you dislike about Panorays?

Make sure you have sufficient team to deal with the extra workload. From a process perspective Infomation Security runs with this and there is often confusion about vendor as well as actual technical implementation oversight as sits with the same team Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

We're pleased to hear that Panorays has provided you with a consolidated view across your estate, streamlining your processes. We are committed to helping solve your information security challenges and are grateful for your support. I'd love to talk to you directly about the increased workload, as many of our customers report substantially decreased workload with adoption of the Panorays platform.

AB
Anders B.
CISO
Enterprise (> 1000 emp.)
"Risk Management with Great Automation Features"
4.5/5
What do you like best about Panorays?

Panorays stands out for its automated vendor risk assessments, which save a significant amount of time when evaluating third-party security postures. The platform provides in-depth insights into vendor cybersecurity through continuous monitoring, clear risk scores, and intuitive dashboards. The integration with HudsonRock is worth much! The ability to customize questionnaires and streamline communication with vendors is another highlight, making the whole vendor management process much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

While Panorays is powerful, the initial setup can feel a bit overwhelming due to the large amount of customization available. It requires some time and effort to tailor the platform to fit specific organizational needs. There are also occasional delays in data updates - but this is expected. Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

We're thrilled to hear that you find our automated vendor risk assessments and integration with HudsonRock valuable. We understand that the initial setup may seem overwhelming, but we're continuously working to improve the onboarding experience. We appreciate your feedback and are committed to delivering a seamless customization process.

ST
Simon T.
Cyber Security Specialist
Enterprise (> 1000 emp.)
"Thorough product with alot of options that normally costs extra"
4.5/5
What do you like best about Panorays?

We really found the ability to detect vulnerabilities and extra information through attack surface, which normally only is available through dedicated products.

I is very easy to use, and is a great enabler for our compliance team, who uses this very frequently and for all 3rd party assessments. Review collected by and hosted on G2.com.

What do you dislike about Panorays?

The recovery procedure for an account that was unable to log in, can be cumbersome if e-mail preferences is set to no news mails, as this prevents reset mails. Review collected by and hosted on G2.com.

Response from Jay Hussein of Panorays

We're glad to hear that you find Panorays thorough and valuable for detecting vulnerabilities and gathering extra information. We understand your concern about the recovery procedure and will take this feedback into consideration for future improvements.