JB
Jenny B.
Multimedia Designer
Enterprise (> 1000 emp.)
"Exceptional Search Capabilities and Robust Functionality"
5/5
What do you like best about Panopto?

The searching capabilities and functionality is very robust. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I wish the home page was more customizable by customizing the menu buttons. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thanks for the feedback! We’re glad Panopto’s search makes it easy to build a searchable video library, and we appreciate the note on homepage customization.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Panopto Innovate Midwest Oct 2025"
4.5/5
What do you like best about Panopto?

Liz B and Emma T did a great job giving us help and insights in only 1/2 day conference. Keep up the good work! Review collected by and hosted on G2.com.

What do you dislike about Panopto?

the traffic in Chicago...getting from the Ogilvie train station to Dupaul U! Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for taking the time to leave a review and for trusting Panopto to securely manage your video content. We’re happy to hear you enjoyed the session with Liz and Emma.

NH
Nik H.
Academic Technology Services Manager
Enterprise (> 1000 emp.)
"Easy to Use, Excellent Support"
4.5/5
What do you like best about Panopto?

I like how easy to use Panopto is. We integrate with Canvas and most users don't even realize it's a different product. Support is also very good. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Sometimes it can be difficult to unwind exactly how to share videos. This often is the result of users not understanding the process and sending links instead of embedding videos. It's a user error, but something that we can to untangle periodically. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the great review! We're thrilled that Panopto is easy to use and that our Canvas integration is so seamless. We also appreciate you highlighting our support team, uptime, and auto-captioning features.

We understand your feedback on the video sharing process and appreciate you bringing it to our attention. We have many resources that can help clarify this for your users, and we'd be happy to share our training materials to help.

Thank you again for your valuable feedback, which helps us make Panopto even better.

Matthew R.
MR
Matthew R.
Techincal Support Specialist
Enterprise (> 1000 emp.)
"Multifaceted solution for Learning and Engagement"
4.5/5
What do you like best about Panopto?

The upsides for Panopto is the non destructive editing. Almost seemless ability to capture from multiple sources. Bringing interactivity to what could be just a run of he mill talking head. Inclusion of AI. Customer support is pretty good, they have gotten back to me when I needed help. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I think here could be a few improvements to remote recorder. I think the platform should be device agnotic sometimes. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the thoughtful and detailed review. We're thrilled that you find value in our *non-destructive editing*, *multi-source capture*, and *AI features*, and we're glad our support team has been helpful.

Your feedback on the *remote recorder* and making the platform more *device agnostic* is incredibly valuable. We're actively working to improve the stability and UI of the remote recorder to ensure a more consistent experience, and your suggestions are guiding those efforts.

Thank you again for being a Panopto customer.

TM
Tucker M.
Learning Technologist
Enterprise (> 1000 emp.)
"Panopto is a good video solution"
4.5/5
What do you like best about Panopto?

I find the cloud-based system to be easy to administer and troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Nothing. It does it’s job and stuff stuff Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the great G2 review! We're happy you're having such a positive experience with Panopto.

It's good to hear that our cloud-based system is easy to administer and that it's a versatile tool for all your video needs, not just lecture recording.

We're always listening for new ideas, so don't hesitate to reach out with any suggestions. Thanks again for being a Panopto customer!

Kathryn F.
KF
Kathryn F.
Director, Center for Academic Innovation
Mid-Market (51-1000 emp.)
"Panopto - a great way to create and share videos in higher ed"
5/5
What do you like best about Panopto?

Panopto is such an easy, user-friendly tool that integrates smoothly into our LMS (both, since we recently transitions from Moodle to Canvas). I especially like how we can have it feed directly into the courses, the automatic transcription feature, and the fact that the video is searchable. On the back end, as an instructor, being able to see the statistics of who watched, when, and for how long is extremely valuable. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

It's not quite as easy to use for live streaming classes or webinars. I definitely believe that it is a superior video tool, but for live streaming, it pairs perfectly with Zoom, which is not a great lecture capture tool. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the detailed G2 review! We're thrilled that your transition from Moodle to Canvas was seamless and that you find our integrations, automatic transcription, and back-end statistics so valuable.

We appreciate your feedback on live streaming. We see Panopto as the ideal destination for recorded content, and we're continually working to improve our live streaming functionality.

Thank you again for choosing Panopto for your classes and faculty training.

Andrew S.
AS
Andrew S.
Instructional Designer - Innovative Media
Mid-Market (51-1000 emp.)
"All around excellent service"
4/5
What do you like best about Panopto?

Panopto is user freindly, easy to administer, and offers reliable service. Beyond initial setup, it just works with little to no additional effort - you can forcus on adding to your user base instead of stamping out weird integration issues. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The cost/benefit is at times an issue - recruiting a large enough user base to justify a relatively expesive product is difficulat and requires work. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the great review! We're thrilled that Panopto is so user-friendly and easy to administer, and that our reliability lets you focus on your user base. Hearing that the platform "just works" is a huge compliment.

We understand your concern about the cost-benefit equation and driving user adoption. We have resources, including guides and case studies, to help you build a stronger business case and demonstrate ROI. We'd be happy to connect you with an account representative to share best practices and support your efforts.

Thanks again for your valuable feedback!

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Been using Panopto for years and love it"
5/5
What do you like best about Panopto?

The ease of use and functionalities, integration with our LMS and Zoom. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Not being able to chat in real time, that feature would really enhance the software. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the thoughtful G2 review! We're thrilled that you find Panopto easy to use and that our integrations with your LMS and Zoom fit perfectly into your workflow.

We appreciate your suggestion for a real-time chat feature. That's exactly the kind of insight we need to guide our future development, and we've passed it along to our product team.

Thanks again for choosing Panopto to solve your lecture capture needs.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Panopto; Simply an Industry Leader In Its Class"
4.5/5
What do you like best about Panopto?

Panopto spearheads the platform type. I like the integration capabilities with other services such as SSO & Zoom and its ability to work independently. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

It could use a better User Interface (UI) enhacement. Sometimes, UI takes the back seat as features take precedence. This is OK, but its due for some UI updates. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the fantastic review! We're thrilled to hear you feel Panopto "spearheads the platform type" and that our SSO and Zoom integrations are working so well for you.

Your feedback on the user interface is incredibly valuable. We've been actively implementing UI/UX enhancements in recent releases to make the overall experience more intuitive, and we're committed to delivering a clean, modern interface.

We appreciate your partnership and are excited for you to see what's next.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Panopto"
4.5/5
What do you like best about Panopto?

I like Panopto's ease of use. It is easy to record videos using their video recording application. Integration into our LMS was easy and works well. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Copying a course in the LMS doesn't automatically add video sharing permissions, so the sharing permissions have to be adjusted separatey. Review collected by and hosted on G2.com.