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PandaDoc Reviews & Product Details

Jeff K.
JK
Inside Sales & Client Success
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

The transition was smooth. The integration was smoother. The usage and support - are out of this world! The integratiolem n with HubSpot was super easy and customization was great.

the best part of the adoption was the impact on our bottom line. While there is always an adoption curve,, there was no bell curve here. We made the call to adopt Panda Doc and drop another vendor and the onboarding was smooth but the real benefit was how much time if freed for us as a result of reduction of time to prepare, screen and send agreements. Now we can customize on the fly and if there is a problem or anything that could divert the deal, you can change it on the fly and not lose momentum or the deal.....worth its weight in gold!! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

How long it took us to decide to switch to Panda. Well, we tried it as a controlled trial and immediately realized the simple interface, API integration with HubSpot, and the flexibility and degree of managing the platform without assistance were the main motivators that provoked us to sign less than 60 days after discovery. Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

Deployment and training is super quick! Additionally, the functionality and customization features are plug-and-play and can be modified on the fly. Very customer-centric! Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

The first problem we solved was delays of time to complete the draft of an agreement. Now we can have to a prepare a quote or just create and send the client the actual agreement so that they can read and appreciate the terms and conditions...saves a lot of headache later. Review collected by and hosted on G2.com.

PandaDoc Overview

What is PandaDoc?

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficiencies, which can lead to gains in productivity. Thanks to PandaDoc, you can focus on the important tasks at hand, rather than being bogged down with time-consuming busywork. For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Details
Product Website
Languages Supported
German, English, French, Dutch, Polish, Spanish, Swedish
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Product Description

PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.

How do you position yourself against your competitors?

What sets PandaDoc apart are two things our customers crave in abundance: peace of mind and simplicity. We provide 24/7/365 live customer support, no hidden fees and no cap on the amount of documents you send annually. PandaDoc also offers you the choice of 750+ customizable drag & drop templates, seamless CRM integrations and security measures that set the industry standard.


Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
19,079 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Description

PandaDoc is an app that helps to create, deliver and negotiate proposals quickly.


Yauhen Z.
YZ
Overview Provided by:
Director of Demand Generation @ PandaDoc

Recent PandaDoc Reviews

PT
Polina T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Small business must-have"
I run a small cleaning company, and PandaDoc has been a game-changer for how I handle client agreements and payments. It’s simple, reliable, and do...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy, Secure, and Quick"
PandaDoc provides an easy-to-use, secure way to send and sign time-sensitive documents. It also allows anyone to whom you send a form to reply to ...
Alondra J.
AJ
Alondra J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Simple and efficient"
I love that I am able to keep track of what documents I've sent and review them. It's very simple to use and organized.
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PandaDoc Media

PandaDoc Demo - Don't just engage, make it engaging
Stand out from the crowd with stunning, effective documents with custom-designed themes, templates, embedded rich media, and interactivity to give every document the opportunity to get noticed.
PandaDoc Demo - Faster docs. Faster deals.
Keep momentum…get your documents out the door fast to keep deals moving with automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.
PandaDoc Demo - Stay ahead by always knowing where you stand
Stop flying blind when creating forecasts. Picking which deals to include (or exclude) is easy when you can drill down to the deal level with proposals.
PandaDoc Demo - Seize the opportunities
Document analytics lets you see what’s really happening after you hit ‘send’ with real-time reporting on engagement and activity on your documents. This empowers your team to delight prospects with lightning-fast response times.
PandaDoc Demo - Momentum happens when your workflow works for you
Centralize communications, streamline collaboration, and make revisions in real-time in a single location.
PandaDoc Demo - Sooner signed, sooner closed
Reduce the length of your document cycle and give your recipients a better experience with legally binding eSignatures
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video
Play PandaDoc Video

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Video Reviews

2,601 out of 2,602 Total Reviews for PandaDoc

4.7 out of 5
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2,601 out of 2,602 Total Reviews for PandaDoc
4.7 out of 5
2,601 out of 2,602 Total Reviews for PandaDoc
4.7 out of 5

PandaDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for PandaDocQuestion

Time to Implement
<1 day
>12 months
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48+ months
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PT
small business owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I run a small cleaning company, and PandaDoc has been a game-changer for how I handle client agreements and payments. It’s simple, reliable, and does exactly what I need without being overly complicated. The ability to send out documents effortlessly and keep track of them in real-time has been such a time-saver. I love that I can see when a document has been opened, how many times it’s been viewed, and when it’s been signed. Knowing exactly where everything stands gives me peace of mind and makes my workflow so much smoother.

One feature I appreciate a lot is the stripe integration. Having payments built right into the document is incredibly convenient. My clients can handle everything in one place, which means less back-and-forth and more time saved for both of us.

I’ve tried several e-sign platforms, and PandaDoc is hands-down the best. It’s affordable and packed with useful features that make my job easier. For instance, I can create custom products and quickly add them to a table when preparing estimates for clients. This small feature has been a huge help in making my proposals look professional and polished.

Overall, PandaDoc is easy to use, reliable, and well worth the investment. If you’re looking for a tool that simplifies contracts, payments, and document management, I can’t recommend it enough. It’s made running my small business so much easier, and I use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

While I really appreciate PandaDoc’s automatic field recognition, it drives me crazy when it doesn’t work properly. If the platform doesn’t recognize a field, I have to adjust it manually every time I add something to the document, because the fields don’t move automatically. This can get frustrating, especially since it’s such a small but recurring issue. For auto-recognized fields, everything works perfectly, but when it doesn’t, it’s a bit of a hassle. Maybe I haven’t figured out the best way to handle this yet, but it’s one thing that bugs me. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

streamlining contract management, simplifying payment collection, enhancing workflow efficiency, boosting productivity Review collected by and hosted on G2.com.

Le Jeanne B.
LB
Executive Assistant
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I love how easy the platform is to use, the blocks to insert, similar to building a blog page or website and I appreciate the ease of use. I also enjoy the fact that I can see when a client opens a document or interacts with it. This is essential to my work. Pandadoc was easy to set up and implement into my day-to-day working. I am always receiving emails from their team willing to teach me or assist me, great customer support. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is only one flaw I have found with Panda doc, some limitations with editing but you can adjust and work around easily. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Pandadoc is solving the problem of having to manually remind clients about signatures. It also helps you see when they view a signature so you know if they saw it or not, which is very helpful as I don't need to hound people all day. I can just set the auto-reminders, and it's great. We can also store all of our templates and signed copies in one spot and easily accessible which is great. Review collected by and hosted on G2.com.

Bailey T.
BT
Channel Sales and Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PandaDoc?

I like how convenient it is to build out templates that I use often for my documents. I love how everything stays organized within PandaDoc, and how easy it is to use. I also love that you can see the status of your eSign documents, such as when they were sent, when they were viewed, and when they were signed. It's simple to use for both the user and the customer, which makes it a breeze to do business with. My company uses it as the platform to send out our customer agreements, and being able to quickly use my templates to send quotes to customers makes my customer service above average. We use PandaDoc for quotes, proposals, agreements, and additional customer orders. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

The only thing I dislike is that after you've sent an eSign document, that you cannot add additional people to the document unless you resend the entire document. This makes it a bit inconvenient if a customer or client asks for additional people to be added onto the document, and you have to go back in and resend to everyone. I did find a work around for this though - if forwarding is on in the document, you can simply tell the customer to forward to whoever else they would like on the document.

EDIT: They have fixed this and it is now very easy to add someone to a document after it has been sent! No qualms any longer! Review collected by and hosted on G2.com.

Recommendations to others considering PandaDoc:

I would highly recommend using PandaDoc as your platform for eSign documents, agreements, contracts, etc. It's a good, reliable platform, and is easy to use from all ends. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

I'm solving the problem of being disorganized, and using physical papers. I love the benefit of PandaDoc keeping my documents organized. They also integrate with Pipedrive, which is the CRM platform we use for all of our deals. So to be able to create a PandaDoc right within Pipedrive, and keeping my documents assigned to specific deals, it keeps everything nice and organized without any extra work. Review collected by and hosted on G2.com.

Open Discussions in PandaDoc
DE
Front Desk
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

What I like best about PandaDoc is how organized it is! I also like how when we apply the box for signatures it changes colors to specify the person. Also how it also allows you to like where the other person can add there payment info, if we wish to request that. The contact list/book is also nice, the way it lets us add all info like email, phone numbers, name, etc. Oh and the option at the end when you send an attachment or file it lets you type a message for like a rmeinder. That's also neat. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There is nothing that I dislike about PandaDoc! I honestly love everythin PandaDoc has to offer. It's super easy to manage and work with. The organization though is my favorite part! I can understand it all. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc is solving it all, I have zero complaints! Y'all make it so easy to use when we attach files, or documents and when we send it off. Oh and when it tells us when the other has viewed what we send. That's so awesome! Review collected by and hosted on G2.com.

Open Discussions in PandaDoc
Quali V.
QV
CEO and Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about PandaDoc?

PandaDoc is an awesome e-signature platform that truly stands out! It's incredibly user-friendly, making it easy for anyone to create, send, and sign documents without any hassle. The interface is intuitive, and the setup process is smooth, which saves a lot of time compared to other tools.

PandaDoc also comes packed with all the necessary features you need—from templates, document tracking, and custom fields to seamless integrations with other apps. It has everything you'd want for managing documents in one place, making it perfect for both small teams and large organizations.

Overall, it's a well-rounded solution for e-signatures and document management, and I highly recommend it to anyone looking for an efficient and reliable platform. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

All is great. I really can't remember anything especial. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc solves several key problems, such as the tedious back-and-forth of getting documents signed, managing multiple versions, and keeping track of where everything is in the process. It streamlines the workflow by providing real-time updates, automated reminders, and easy collaboration features. This has benefited me by significantly reducing the time spent on administrative tasks, improving efficiency, and ensuring nothing falls through the cracks. Overall, it's a well-rounded solution for e-signatures and document management, and I highly recommend it to anyone looking for an efficient and reliable platform. Review collected by and hosted on G2.com.

Hannah L.
HL
Owner & BAS Agent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

Pandadoc makes the process of collecting signatures from clients so easy. We use it frequently to have our clients sign off on BAS statements, Single Touch Payroll filings, TPAR reports, and other authority documents. Our clients find it really easy to use and our team have been able to implement it with no issues. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

We would love it if Pandadoc integrated with Karbon as this is the program we use the most to interact with clients. It would save us a bit of time if the two programs could talk to each other. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We work remotely and are unable to get physical signatures from our clients. Pandadoc allows to collect signatures without our clients having to print the documents, sign them, scan them, and send them back to us. We save so much time by using Pandadoc. Review collected by and hosted on G2.com.

Jake B.
JB
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

I use PandaDoc to obtain sign-off during project delivery. Having the ability to have multiple templated documents that I can send out to clients at the push of a few buttons is valuable. It's taken what was once an email to something more formal, thorough and professional. This is something that I use every week, sometimes more often. It's really easy to set up templates and add these to your library for recurring use. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I have yet to discover a downside to PandaDoc - so far, it's been a really useful tool and something that has helped to improve our process. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Allows us to effectively gain sign-off on the various stage gates during our implementation projects. This ensures that we have a formal record of customer projects to guard against project governance and delivery issues. Review collected by and hosted on G2.com.

John C.
JC
Co-Founder, Head Of Sales
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PandaDoc?

I love PandaDoc's integration with Salesforce. With a couple clicks in Salesforce, PandaDoc ingests all the necessary fields from the opp record, and outputs a polished & custom order form. The interface and UI are very intuitive. Much better than the other CPQ apps I've used in previous roles. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

I wish I was able to creat workflows so that if I add certain products to the order form, it will automatically add certain content blocks from the content library to the document. Maybe this is already possible and we just need a hiigher tier plan. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

We create and send all client contracts through PandaDoc Review collected by and hosted on G2.com.

Cameron  D.
CD
Director of Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

PandaDoc is very affordable for small businesses. It has enough features to help streamline the "get a contract signed" process. I love the feature of being able to assign information and signature fields to different users and that PandaDoc notifies me when everyone has completed their part. Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There aren't many downsides to PandaDoc, but if I'm being really nitpicky...

* Creating documents can be a little tedious in getting data fields to align properly with the text.

* If you are copy & pasting from existing Word (or other) documents, the initial "paste" requires some dilligence in getting it properly formatted to PandaDoc.

* Printing out a PDF of an agreement often comes out really misaligned - to the point of being indecipherable.

Once that's all done, functionally, PandaDoc is great! Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

Everything can be done digitally for our clients. We used to send PDF templates of our contracts. Other than those with upgarded Adobe features, everyone else had to print the PDF, manually fill out the info, and then scan/photograph the doc and send it back to us. WIth customizable data fields (for the client) and e-sigs, they can do it all from their phone/PC. Review collected by and hosted on G2.com.

Jenny D.
JD
Service Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PandaDoc?

Using PandaDoc has made my work life easier when requesting sign documents from the families. I work for Early Intervention and alot of paper work has to be provided to familes, before PandaDoc I would have to mail families a physical copy and waited for them to return sign documents. PandaDoc has allowed for the family to recieve the document, review, edit, sign and return all in the same day! The best part is that you can send a reminder to the persons email you're requesting a signature from. PandaDoc has helped me keep my documents ogranzie and easy to track whose documents is pending or being reviewed. YOU MUST GET PANDADOC, you won't regret it! Review collected by and hosted on G2.com.

What do you dislike about PandaDoc?

There're no dislike in PandaDoc, every tool that is provided is self explaintory and simple to use. The families I work with love to sign and return documents, it easy! One thing I would like for PandaDoc to work on is allowing to edit the document after the person has completed or signed it. Review collected by and hosted on G2.com.

What problems is PandaDoc solving and how is that benefiting you?

PandaDoc has helped me keep my documents organize by simply showing me the status of each signer. PandaDoc allows the user to see whether the person has reviewed the document, signed or still working on it. It's great! Review collected by and hosted on G2.com.