What we like best about the PandaDoc API is how reliable and flexible it is once integrated. We built a custom connection between our website and PandaDoc to automatically generate documents and collect signatures - a process we used to handle manually. It’s made a huge difference in saving time, reducing errors, and creating a smoother experience for both our team and our clients. The customer support team has also been amazing - always responsive and helpful whenever we need assistance. PandaDoc has become our go to platform for collecting signatures, and in 2025 alone, we’ve processed over 20,000 documents through it. Review collected by and hosted on G2.com.

The only downside we’ve noticed is that the reporting features could be more robust. While the API itself works great for document generation and signatures, getting detailed insights or tracking metrics isn’t as straightforward as we’d like. That said, it’s a minor issue compared to the overall value the platform provides. Review collected by and hosted on G2.com.

What I like best about PandaDoc is that I can seamlessly bring in my pdf to the system and that the menu options are clear and concise. The menu is very intuitive and user-friendly for both novice and expert users. Review collected by and hosted on G2.com.

I have not found any downsides of using PandaDoc - it suits all my signature needs. Review collected by and hosted on G2.com.

I like that PandaDoc API provides a secure way to get clients to sign documents, which makes the process seamless. I appreciate being able to track when clients have seen a document, as it helps us offer timely follow-ups if needed. The Slack integration is fantastic because it notifies our channel when there's a sale, allowing the whole team to see and contribute to our community spirit. Review collected by and hosted on G2.com.

The user interface can be difficult to format and edit at times. I'd like it to be easier to click into sections. Review collected by and hosted on G2.com.

I like that the form of my quote is preloaded and that we almost all have dropdown lists to select from, and I like that. Yes, it helps me save time and have fewer errors in the information I am sending to my client. The initial setup of the PandaDoc API was very easy. Review collected by and hosted on G2.com.

I think having an accessible history to view previous quotes could work very well. I don't know if this is an issue with my company or with the PandaDoc API, but having a history and highlighting the differences between one quote and another could also help. Review collected by and hosted on G2.com.

The platform can synchronize with our internal system, automating the necessary contracts and addendums, bringing more agility to the processes.

In addition, when we need to edit the documents, it is also very easy and everything is synchronized with the company's internal platform. Review collected by and hosted on G2.com.

It's not possible to schedule a document delivery like in DocuSign. Review collected by and hosted on G2.com.

PandaDoc is very intuitive. Most users can build and send a proposal within minutes without technical help. Drag and drop editing, reusable templates, and a structured content library make day to day use simple. For commercial teams this reduces admin time and keeps focus on selling rather than formatting documents. Review collected by and hosted on G2.com.

Advanced document design can feel restrictive - It doesnt have the full editing capabilities like Word would have.

Not a full contract lifecycle management platform - I dont get to edit or change the document to make changes through negotiations

Analytics show behaviour but not deep commercial insight - I need more Review collected by and hosted on G2.com.

I find the PandaDoc API streamlines our e-signature efforts a lot, making it very easy for both the signer and document creator. It's very simple and user-friendly, which adds to its effectiveness. I appreciate that it's cost-effective compared to its competitors and performs better. It's nice to have a platform for e-signatures that is not overly expensive. Additionally, since we use it by itself, the initial setup is easy. Review collected by and hosted on G2.com.

It would be nice if you integrated with our HRIS, so that all documents can just get instantly added there. Review collected by and hosted on G2.com.

It is very easy to use. You can add non-signatory recipients, which avoids having to resend the signed versions to other parties. We also managed to connect Pandadoc to Note Drive, which allows us to save the contracts directly in our drive. Review collected by and hosted on G2.com.

It could be the quality of digital certificates! Review collected by and hosted on G2.com.

I find the PandaDoc API very easy to use, which makes it simpler to e-sign customer contracts. I really like the ability to text the contract or share a link, as other e-sign systems made this process more difficult. The initial setup was very easy, and I appreciate that it was easier for everyone compared to Docusign. Review collected by and hosted on G2.com.

Sometimes the files go to spam, which clients have reported. Review collected by and hosted on G2.com.

I like how PandaDoc API offers an easy connection with other tools without the high prices charged by some better-known competitors. The easy, uncluttered interface is another aspect I appreciate because I can find the tools I need with ease. Additionally, the affordable price is a significant benefit for me. We have experimented with Make but also used Airtables native automation tool Review collected by and hosted on G2.com.

Nothing, it works great. Review collected by and hosted on G2.com.