- User friendly interface and excellent customer support.

- Visually appealing and easy to navigate for all types of users (techy and non-techy!)

- Robust security and reporting capabilities.

- Highly customisable, can be easily and quickly adapted to suit our (ever changing) needs which allows us to manage content effectively. Review collected by and hosted on G2.com.

There is not a whole lot we dislike about the hub aside from the support/help site as it details the features and various aspects of the hub but there isn't always a manual or guide on how to implement or adjust these. However if customer support is needed in this aspect, they are very responsive and helpful but this can be time consuming. You can learn by doing and exploration but this doesn't always suit everyone's way of learning. Review collected by and hosted on G2.com.

the ability to communicate with the whole team / workforce

the ability to have a large and varied amount of content on the hub to help communicate and train the staff

to have all the content in one accessible place for the staff

we had good support and training during the implementation of the system and the staff have liked having the information available to them on the hub Review collected by and hosted on G2.com.

we don't find the navigation and construction of the articles and information that easy within the hub, it feels quite menu driven and not as user friendly as it should be compared to other platforms we have used. Review collected by and hosted on G2.com.

The Hub is so much better than 'an intranet'. Nobody likes an intranet but everybody LOVEs the Hub. The platform is incredibly versatile and has allowed us to create 11 different sites for 11 of our our businesses across the globe.

The Hub has improved our internal and external communication significantly. It allows Sales Geeks to find resources far more easily than previously which reduces the amount of requests and time Sales Geeks otherwise place on our internal team. Likewise this means Sales Geeks can provide better services for their customers, faster.

We use the Hub for Sales Geeks from across the globe to raise requests direct to the relevant team or individual in our business - we can track requests and communication about them and nothing gets lost along the way.

The data analytics allows us to learn so much about our business and make continuous improvements and efficiencies (which lead to higher quality and ROI in many ways).

The Hub has allowed us to Think Global and Act Local far better than any other system that we use - this is massive thanks to Martin Boswell in particular for his diligence and time he put into getting to know us and understand our business intimately. He worked with us to plan out the structure and wireframe of the system before we began and that has allowed us to continue to develop the system ourselves as we grow. Equally the support team and development team are second to none. I very rarely write reviews (especially for systems) because they rarely do exactly what you want and need them to but The Hub does for us.

I would endorse and and recommend The Hub to your business whatever scale and time you are at in your development. Review collected by and hosted on G2.com.

I'm being picky but 2D look is a bit outdated and not as great looks wise as the coding and functionality behind it.

Some of the titles for things are confusing for our users so it would be tremendous to be able to rename them (eg. Forms for us are 'tickets') Review collected by and hosted on G2.com.

the search feature shows all possible documents in a concise manner that relate to the searched topic Review collected by and hosted on G2.com.

Not enough knowledge to determine a dislike. Review collected by and hosted on G2.com.

Training was fine. Review collected by and hosted on G2.com.

I find the communication of what's involved as part of Hub not so good. Review collected by and hosted on G2.com.

It is a great and easy way to keep up to date with latest news, but also to access important information on a range of different topics. I use it daily! Review collected by and hosted on G2.com.

It is very versatile so there is nothing that we cannot incorporate. Review collected by and hosted on G2.com.

I have found the set up incredibly easy. Martin has been very helpful at guiding me through and making suggestions but I have also been able to autonomously add content and make changes to really make the hub our own. Review collected by and hosted on G2.com.

Haven't found any downsides as of yet! We are yet to roll it out within our organisation but I am sure it will be well received. Review collected by and hosted on G2.com.

The platform offers many features and is continuously evolving, with opportunities to add even more

Good service from service providers

the platform was integrated rapidly Review collected by and hosted on G2.com.

The back office is complex and not user-friendly, with limited design flexibility Review collected by and hosted on G2.com.

Full control over how the Intranet looks, its content and the user interfaces to select, input, and display information Review collected by and hosted on G2.com.

Parts are not intuitive and it can take excessive time to search for links and commands. Review collected by and hosted on G2.com.

It is clearly laid out, easy to navigate and contains lots of information of interest for all. Review collected by and hosted on G2.com.

Haven't really come across anything to say that I dislike about it. Review collected by and hosted on G2.com.