---
title: Hub Reviews
meta_title: 'Hub Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 117 reviews by the users' company size, role or industry
  to find out how Hub works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 117
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Team Collaboration
  url: https://www.g2.com/categories/team-collaboration
---


# Hub Reviews
**Vendor:** Pancentric Digital  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 117
## About Hub
HUB is a no-code employee intranet and knowledge management platform designed to empower HR, Marketing, and Internal Communications teams to create, launch, and manage an employee intranet independently, without the need for IT or developer support. This platform caters to organizations seeking to centralize company knowledge, enhance internal communication, and boost employee engagement while minimizing technical complexities for non-technical teams. The HUB platform is specifically built for non-technical users, allowing them to manage intranet content effortlessly. With its intuitive no-code page builder and content editor, HR and Communications teams can easily update information, manage user permissions, and introduce new sections without relying on IT. The average implementation timeline is streamlined to just 6–8 weeks, ensuring a quick transition to a fully functional intranet. User feedback highlights the platform's accessibility, with ratings of 88% for ease of setup and 89% for ease of use, showcasing its user-friendly design. HUB also distinguishes itself through its hands-on onboarding process. Each customer is assigned a dedicated onboarding team that guides them through the setup, content migration, and launch phases. This personalized support model has resulted in a remarkable 96% quality-of-support rating and a corresponding 96% customer retention rate, reflecting the platform's commitment to user satisfaction. This approach contrasts sharply with self-service models that often rely on webinars or automated chatbots, ensuring that users receive the assistance they need during critical implementation stages. As an alternative to traditional knowledge management solutions like Microsoft SharePoint, HUB has garnered positive feedback from its users. Independent G2 data shows HUB customers reporting higher satisfaction across every core usability metric compared to SharePoint customers, including ease of setup (88% vs. 73%), ease of use (89% vs. 78%), quality of support (96% vs. 79%), and likelihood to recommend (92% vs. 80%). These insights suggest that HUB not only meets the needs of its users but also excels in delivering a superior experience compared to its competitors. HUB's pricing model is another significant advantage, as it operates under a single, all-inclusive license with no feature tiers. This means that every customer has immediate access to the full suite of platform capabilities from day one, along with complimentary automatic upgrades throughout the duration of their contract. Additionally, HUB incorporates built-in AI features, such as an AI chatbot for employee self-service, AI-assisted content generation, and AI-powered content tagging to enhance internal search functionality. Hosted on ISO 27001-certified Google Cloud infrastructure, HUB also aligns with customers' environmental, social, and governance (ESG) goals, supporting sustainable practices through renewable-powered hosting and a partnership with One Tree Planted, which contributes to reforestation efforts with each implementation.



## Hub Pros & Cons
**What users like:**

- Users value the **ease of use** of Hub, appreciating its intuitive layout and responsive support team. (17 reviews)
- Users commend the **excellent customer support** of Hub, noting quick responses and helpful resolutions for a smooth experience. (11 reviews)
- Users praise the **user-friendly platform** of Hub, highlighting its continuous evolution and excellent support from the team. (8 reviews)
- Users praise the **customization options** of Hub, enabling tailored solutions that suit evolving business needs effectively. (7 reviews)
- Users find HUB's **user-friendliness** exceptional, complemented by outstanding support and a range of engaging features. (7 reviews)
- Intuitive (7 reviews)
- Access Ease (6 reviews)
- Users value the **clear and efficient communication** capabilities of Hub, enhancing team collaboration and engagement. (6 reviews)
- Customizability (6 reviews)
- Customization Flexibility (6 reviews)

**What users dislike:**

- Users find the **limited customization** options in Hub restrictive, affecting engagement and overall user satisfaction. (7 reviews)
- Users express a desire for greater **customization options** in Hub, particularly for visuals and templates. (4 reviews)
- Users find the **limited functionality** of HUB frustrating, especially regarding integrations and essential features like My Notes. (4 reviews)
- Users find the **missing features** in HUB limit functionality, suggesting improvements like scheduling options and a search function. (4 reviews)
- Users find a **lack of features** in Hub, wishing for improvements like dropdown linking and scheduling options. (3 reviews)
- Users feel the **layout issues** are restrictive and create confusion with predetermined elements and titles. (3 reviews)
- Limited Features (3 reviews)
- Not User-Friendly (3 reviews)
- Users find the **confusion in functionality** can be challenging initially, though support helps ease the learning curve. (2 reviews)
- Filtering Issues (2 reviews)


## Hub Discussions
  - [What does Hub Intranet do?](https://www.g2.com/discussions/what-does-hub-intranet-do) - 1 comment
  - [What are intranet softwares?](https://www.g2.com/discussions/what-are-intranet-softwares) - 1 comment
  - [What is an intranet hub?](https://www.g2.com/discussions/what-is-an-intranet-hub) - 1 comment

- [View Hub pricing details and edition comparison](https://www.g2.com/products/pancentric-digital-hub/reviews?login_required=true&page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A00%3A39+-0500&secure%5Bsession_id%5D=ec650130-ba5e-4e1b-ba13-ef75e2204689&secure%5Btoken%5D=f93ecacf0b298d0bfe763f137505cc45b750ce1daa32c170f705d047e7f7c8dc&format=llm_user)
## Hub Integrations
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Enabler](https://www.g2.com/products/enabler/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews)
  - [X](https://www.g2.com/products/x/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

## Hub Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Content Editor
- WYSIWYG Editor
- Rich Text Editor
- Drag & Drop Editor
- Customizable Templates
- Surveys & Feedback
- Pre-built Templates

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing
- Mass Notifications
- Alerts/Notifications

**Content**
- Versioning
- File Request
- Feedback

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Content & Community Features - Enterprise Social Networking (ESN)**
- Gamification
- Community Building
- Knowledge Sharing
- User Generated Content

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning
- Personalization

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Additional Functionality**
- Collaboration Tools
- Activity/News Feed
- Employee Communities
- Activity Dashboard
- Task Management
- Employee Portal
- Reporting & Statistics
- Surveys & Feedback
- Multi-Language
- Engagement Tracking
- Third-Party Integrations
- Active Directory Integration
- Discussions/Forums
- Wiki
- Event Calendar
- Calendar Management
- Workflow Management
- Single Sign On
- File Management
- AI Copilot
- Customizable Branding
- Org Chart Creation
- Employee Database
- Employee Profiles
- Generative AI
- Alerts/Notifications
- Blogs
- Policy Management
- API
- Access Controls/Permissions
- Drag & Drop
- Content Library
- Knowledge Base Management
- Private Network
- Tagging
- Real-Time Notifications
- Customizable Templates
- Chat/Messaging
- Document Storage
- Mobile Access
- Employee Onboarding
- Search/Filter
- Content Management
- Commenting/Notes
- Customizable Forms
- Document Management

**Content Management**
- File Sharing
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations
- Full Text Search
- Web Notifications
- Alerts/Notifications
- Website Integration
- Social Media Integration
- Reporting/Analytics

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat
- Mobile Access
- Real-Time Chat
- Live Chat

**Collaboration**
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application
- Engagement Tracking

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Customizable Templates

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Content Management
- Analytics & Reporting
- User Management
- Contact Management
- Newsletter Management
- Email Management
- Calendar Management
- Workflow Management
- Meeting Management

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation
- Newsletter Management
- Content Management
- Email Management
- Visitor Management
- Communication Management
- Screensaver Management
- Calendar Management
- Document Management
- Knowledge Management
- Task Management
- Campaign Management
- Workflow Management
- File Management

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- API
- Customizable Branding
- SEO Management
- Real-Time Reporting
- Generative AI
- Self Service Portal
- Widgets
- Mobile Interface
- Catalog Management
- Online Forums
- Email Alerts
- Collaboration Tools
- Mobile Alerts
- Dashboard
- Feedback Management
- Document Storage
- User Management
- Live Chat
- Chatbot
- Knowledge Management
- Wiki
- Text Editing
- SSL Security
- Customizable Reports
- Customizable Fields
- Data Import/Export
- Single Sign On
- Content Management
- Workflow Management
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- Activity Dashboard
- Calendar Management
- Communication Management
- Document Management

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing
- File Sharing

**Agentic AI - Enterprise Social Networking (ESN)**
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Additional Functionality**
- Search/Filter
- Event Calendar
- Employee Database
- Activity Dashboard
- Tagging
- Customizable Templates
- Discussions/Forums
- Document Storage
- Drag & Drop
- API
- Role-Based Permissions
- Real-Time Updates
- Data Import/Export
- Reporting & Statistics
- Access Controls/Permissions
- Commenting/Notes
- AI Copilot
- Customizable Branding
- Employee Photos
- Activity Tracking
- Transcripts/Chat History
- Mobile Alerts
- Single Sign On
- Engagement Tracking
- Blogs
- @mentions

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations
- Social Media Integration

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Agentic AI - Employee Communications**
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Event Calendar
- Live Streaming
- Digital Signage
- Chat/Messaging
- Employee Directory
- Single Sign On
- Audience Targeting
- Customizable Branding
- Employee Communities
- Access Controls/Permissions
- API
- Audio/Video Messaging
- Collaboration Tools
- Surveys & Feedback
- Reporting & Statistics
- Quizzes
- AI Copilot
- Scheduled Messaging
- Read Receipts
- Multi-Channel Communication
- Secure Data Storage
- Space Reservation
- Customizable Templates
- Compliance Tracking
- Employee Engagement
- Real-Time Updates
- Generative AI
- Employee Onboarding
- Activity Dashboard
- Customizable Forms
- Search/Filter
- Employee Database
- Tagging
- Discussions/Forums
- Document Storage
- Drag & Drop
- Role-Based Permissions
- Data Import/Export
- Commenting/Notes
- Employee Photos
- Activity Tracking
- Transcripts/Chat History
- Mobile Alerts
- Engagement Tracking
- Blogs
- @mentions

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