--- title: Panaya Smart Testing and Change Intelligence Reviews meta\_title: 'Panaya Smart Testing and Change Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 541 reviews by the users' company size, role or industry to find out how Panaya Smart Testing and Change Intelligence works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 541 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ### Panaya Smart Testing and Change Intelligence Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Panaya Smart Testing and Change Intelligence to be quite **user-friendly** , facilitating easy navigation and organization. [(54 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317975&qs=pros-and-cons#reviews) Users value the **efficient testing capabilities** of Panaya, significantly streamlining their testing processes during complex migrations. [(45 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317939&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Panaya Smart Testing, enhancing efficiency in testing and migration processes. [(30 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314881&qs=pros-and-cons#reviews) Users value the **automation features** of Panaya Smart Testing, enhancing efficiency and simplifying user training processes. [(25 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315892&qs=pros-and-cons#reviews) Users appreciate the **responsive support** and intuitive platform of Panaya Smart Testing and Change Intelligence for effective collaboration. [(20 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314814&qs=pros-and-cons#reviews) Users face **testing difficulties** with data management, unable to delete tests or unused fields, complicating the process. [(16 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315599&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring time and documentation to navigate effectively before full utilization. [(13 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317550&qs=pros-and-cons#reviews) Users report **slow performance** in Panaya, particularly in Citrix and when recording videos, limiting efficiency. [(13 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314443&qs=pros-and-cons#reviews) Users note some **missing features** , like improved recording options and easier evidence access, hindering efficiency in testing. [(11 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317453&qs=pros-and-cons#reviews) Users report **recording issues** with Panaya Smart Testing, facing delays and errors in functionality that disrupt the experience. [(11 mentions)](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315944&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Panaya Smart Testing and Change Intelligence ##### 1. Ease of Use Users find Panaya Smart Testing and Change Intelligence to be quite **user-friendly** , facilitating easy navigation and organization. [ See 54 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317975&qs=pros-and-cons#reviews) See Related User Reviews AK Alana K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly, Organized, and Clear Visibility" What do you like about Panaya Smart Testing and Change Intelligence? I like that Panaya Smart Testing and Change Intelligence is user-friendly and makes it easy to record screens. I also find the analytics provided by t ![satheesh k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "satheesh k.") SK satheesh k. Mid-Market (51-1000 emp.) 5.0/5 "Panaya Testing experience" What do you like about Panaya Smart Testing and Change Intelligence? The software is extremely user-friendly, making it simple to navigate and convenient to use for everyday tasks and also it risk based testing approach ##### 2. Testing Capabilities Users value the **efficient testing capabilities** of Panaya, significantly streamlining their testing processes during complex migrations. [ See 45 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317939&qs=pros-and-cons#reviews) See Related User Reviews FL Francisco L. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, easy to use, easy to implement and integrate" What do you like about Panaya Smart Testing and Change Intelligence? Easy to implement and integrate with the SAP system. With an intuitive user interface that makes it easy to use, it offers all the tools necessary to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Step Recording with Screenshots Makes Process Sharing Easy" What do you like about Panaya Smart Testing and Change Intelligence? I like that it records the steps and includes screenshots, so others who aren’t familiar with our processes can follow along and do their own testing. ##### 3. Time-saving Users value the **time-saving capabilities** of Panaya Smart Testing, enhancing efficiency in testing and migration processes. [ See 30 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314881&qs=pros-and-cons#reviews) See Related User Reviews ![Tayfun .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayfun .") T Tayfun . Enterprise (\> 1000 emp.) 5.0/5 "SAP S4 HANA implementation auxiliary tool" What do you like about Panaya Smart Testing and Change Intelligence? To proove the test we are doing there are two ways, either manual (which saves your time, up to 6 screenshot) or automatic (which begis like video rec VY Vishal Y. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Enterprise Application Changes with AI and Codeless Automation." What do you like about Panaya Smart Testing and Change Intelligence? I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exa ##### 4. Automation Users value the **automation features** of Panaya Smart Testing, enhancing efficiency and simplifying user training processes. [ See 25 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315892&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Panaya's Automation Tool" What do you like about Panaya Smart Testing and Change Intelligence? We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fa VY Vishal Y. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Enterprise Application Changes with AI and Codeless Automation." What do you like about Panaya Smart Testing and Change Intelligence? I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exa ##### 5. Helpful Users appreciate the **responsive support** and intuitive platform of Panaya Smart Testing and Change Intelligence for effective collaboration. [ See 20 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314814&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Panaya's Automation Tool" What do you like about Panaya Smart Testing and Change Intelligence? We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fa HR Harshit R. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Test Management with Intuitive Design" What do you like about Panaya Smart Testing and Change Intelligence? I appreciate using Panaya Smart Testing and Change Intelligence for Test Management and Defect Management because it is incredibly easy to use and use ### 5 Cons or Disadvantages of Panaya Smart Testing and Change Intelligence ##### 1. Testing Difficulties Users face **testing difficulties** with data management, unable to delete tests or unused fields, complicating the process. [ See 16 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315599&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Step Recording with Screenshots Makes Process Sharing Easy" What do you dislike about Panaya Smart Testing and Change Intelligence? At times, the recorder doesn’t open. It also slows down testing because there’s noticeable lag during recording. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Panaya's Automation Tool" What do you dislike about Panaya Smart Testing and Change Intelligence? This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful feat ##### 2. Learning Curve Users find the **learning curve steep** , requiring time and documentation to navigate effectively before full utilization. [ See 13 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317550&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Panaya's Automation Tool" What do you dislike about Panaya Smart Testing and Change Intelligence? This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful feat ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "Precise Impact Analysis, but Needs Upfront Configuration to Shine" What do you dislike about Panaya Smart Testing and Change Intelligence? Getting Panaya fully effective often requires significant upfront configuration and fine-tuning—especially in large, customized SAP environments. Some ##### 3. Slow Performance Users report **slow performance** in Panaya, particularly in Citrix and when recording videos, limiting efficiency. [ See 13 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1314443&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Step Recording with Screenshots Makes Process Sharing Easy" What do you dislike about Panaya Smart Testing and Change Intelligence? At times, the recorder doesn’t open. It also slows down testing because there’s noticeable lag during recording. VY Vishal Y. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Enterprise Application Changes with AI and Codeless Automation." What do you dislike about Panaya Smart Testing and Change Intelligence? While Panaya is fantastic, if I had to pick something, sometimes the recording feature can feel a little slow or laggy when you're creating tests. Als ##### 4. Missing Features Users note some **missing features** , like improved recording options and easier evidence access, hindering efficiency in testing. [ See 11 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1317453&qs=pros-and-cons#reviews) See Related User Reviews ![Tayfun .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayfun .") T Tayfun . Enterprise (\> 1000 emp.) 5.0/5 "SAP S4 HANA implementation auxiliary tool" What do you dislike about Panaya Smart Testing and Change Intelligence? automatic recording has generated some errors but it might be related with my profile as well. Besides it's not a video recording , it's just capturin ![Prathmesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prathmesh C.") PC Prathmesh C. Enterprise (\> 1000 emp.) 4.5/5 "Clear, Easy-to-Understand User Interface" What do you dislike about Panaya Smart Testing and Change Intelligence? It doesn’t include an option on the home screen to change the defect status. ##### 5. Recording Issues Users report **recording issues** with Panaya Smart Testing, facing delays and errors in functionality that disrupt the experience. [ See 11 mentions ](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews?filters%5Bsentiment_snippet%5D=1315944&qs=pros-and-cons#reviews) See Related User Reviews AK Alana K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly, Organized, and Clear Visibility" What do you dislike about Panaya Smart Testing and Change Intelligence? There have been challenges getting updates to work in AVD in the past, and we struggled initially to get the Panaya recorder working, but once we upgr ![Tayfun .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayfun .") T Tayfun . Enterprise (\> 1000 emp.) 5.0/5 "SAP S4 HANA implementation auxiliary tool" What do you dislike about Panaya Smart Testing and Change Intelligence? automatic recording has generated some errors but it might be related with my profile as well. Besides it's not a video recording , it's just capturin ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") CB Verified User in Building Materials Mid-Market (51-1000 emp.) 6/12/2023 "Good tool for test planning, execution and defect management." 4.5/5 What do you like best about Panaya Smart Testing and Change Intelligence? Panaya is a single beneficial tool that can optimize test planning, test execution and defect management. The report is real-time and faster when compared to other applications. It can work with multiple browsers and ERP applications, avoiding manual capturing of test evidence. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? Not all testing evidence, such as PO print output, is captured while testing in SAP. It sometimes records irrelevant extra clicks. Increasing the overall size of the test evidence document. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Sometimes we work on SAP GUI the rest of the time in fiori. Fortunately, Panaya can record both instances. Taking evidence from any third-party application during testing is easy in Panaya. Review collected by and hosted on G2.com. Show More 6/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bhavesh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavesh J.") BJ Bhavesh J. Lead Technical SAP Business Analyst Enterprise (\> 1000 emp.) 6/11/2026 "Automated test use case detections. Automated testing. Manual testing with Video" 3.5/5 What do you like best about Panaya Smart Testing and Change Intelligence? Panaya test execution in 2 parts Manual execution allowing video evidences Automated execution using AI Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? From a testing perspective, the defect status options feel too rigid and don’t allow me to reflect the correct ownership of defects. I also haven’t used Change Intelligence much, so I can’t really comment on its capabilities. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Smart testing allows for early detection of use cases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Frédéric F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frédéric F.") FF Frédéric F. Chargé de mission Validation des Systèmes Informatisés Enterprise (\> 1000 emp.) 12/10/2025 "Intuitive and efficient application, a real time saver for tests" 4/5 What do you like best about Panaya Smart Testing and Change Intelligence? The Panaya Smart Testing application is user-friendly; it is simple and quick for anyone to get the hang of it. The application allows for considerable time savings, from writing to executing tests, thanks to a simple and clear user interface. Test documentation is simplified thanks to the application's recorder, which constructs them automatically, allowing the tester to focus on the essential: testing. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? The areas for improvement of the Panaya Smart Testing solution are as follows: - Develop the structure of the "Anomaly" form so that it is usable in a GxP environment, - Add an audit trail for users (login/logout to projects, as well as during role changes on a project), - Implement an audit trail on the modification of roles and permissions, - Allow the association of a requirement with a test step (and not only at the test level), - Improve the process of modifying a test script (after review), with version management. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Exploitation of Panaya Smart Testing for testing activities in the validation of computerized systems in a GxP environment, with the COMPLIANCE module. The solution significantly reduces the preparation and execution phases of tests, particularly in Operational Qualification. Users appreciate that Panaya, thanks to its recorder, automatically documents the tests, generating gains in several areas: - Time savings in the test writing phase, - Time savings in the execution phase (automated documentation via the Panaya recorder), - Time savings in activity management thanks to dynamic KPIs directly integrated into Panaya, - Process robustness: ability to manage activities with dependency between tests and steps, - Incident management: the application automatically materializes the steps associated with a defect, - Data Integrity: test evidence becomes unmodifiable and the application tracks major information of the activity, … Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") CI Verified User in Information Services Mid-Market (51-1000 emp.) 6/4/2026 "End-to-End Smart Testing with Real-Time Visibility and Predictive Insights" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? 1. End-to-End Smart Testing with Real-Time Visibility: Real-time test execution and review are very helpful for both tracking progress and reporting. 2. Machine learning–based autonomous testing. 3. Provides predictive insights on change impact, helping ensure focused test coverage and better risk mitigation before deployment. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? Almost nothing to complain about—overall, all the features are very helpful. If I had to cherry-pick something, I’d say the Intelligence Summary sometimes takes up too much screen space. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Test planning and execution are faster, and it’s easy to summarize test results. The dashboard also provides a clear visual presentation of the overall status and outcomes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bruno B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno B.") BB Bruno B. Global Hub Operations Subject Matter Expert Enterprise (\> 1000 emp.) 12/4/2025 "Intuitive Tool That Streamlines Testing Processes Effortlessly" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? This tool is highly intuitive and easy to learn. I was able to become proficient with it quickly, which made our data validation, UAT, and Dress Rehearsal processes much smoother. I had other system migrations before where testing was followed via excel... this is a huge step forward to increase productivity and efficiency. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? I really liked the tool, and I have to think hard to find anything I dislike. One suggestion I have is that when I mark a test as Failed and it is waiting for the technical team to review, it would be helpful if I could remain listed as the "current tester." Otherwise, the test disappears from my inbox until the defects are resolved and closed. Also asking for verification so frequently. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? This tool has greatly helped to streamline our testing processes by allowing us to leave evidence, maintain continuity, and keep stakeholders informed through notifications. It brings together all the necessary information and resources in a single location, making it accessible to everyone at the same time. Previously, I was involved in testing activities using Excel sheets, and the difference is remarkable—the two approaches are not even comparable. The benefits in time savings, resource optimization, and work quality are really valuable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Christian Emmanuel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian Emmanuel P.") CP Christian Emmanuel P. Yo entre precisamente para Administrar esta herramienta durante los diversos ciclos de pruebas y proyectos que realiza la organización en ella. Enterprise (\> 1000 emp.) 12/3/2025 "Intuitive Interface and Role Customization that Enhance Collaboration" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? I really like how intuitive the interface is, being able to generate my own charts to better track the tests I conduct in my project, the option to work with automation rules makes things a bit easier, and also how easy it is to generate and load test scenarios, users, and define the different roles they can have or create my own roles according to the task that needs to be done is very good. The view of comments on defects allows us to have better communication with the team of consultants. It is easy to train my users in the use of the tool, it takes me about 10 minutes to train a group of users on the use of the platform and the recording, so implementing it is very simple. As for customer service, it is very good, they have even set up online sessions for me to resolve my cases. All of this has led us to use it for different implementation or comprehensive testing projects, we have used it in around 6 different projects. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? I would like to be able to customize more aspects of the platform. There are many areas of opportunity, such as when viewing the "Ready to test" steps, it could also tell me the potential steps that person has to do or which ones are freed if that step is completed. In the reports area, being able to add a column with the workspace to which my users belong without having to resort to Excel for that. I also feel that an area of opportunity is to make a step depend on a test being carried out in another scenario. Being able to notify more than one user when a specific step is ready to be performed would also be perfect. Regarding its ease of integration, it is always necessary to have an internal trainer since the platform guides are not very up-to-date, and therefore do not include all the new functions implemented in the last year. I consider it is only easy to integrate when there is someone who has used this tool before. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? The AI in Panaya allows us to resolve basic user queries, however, I have noticed that in some aspects it does not have completely updated information, especially when there is an update on the platform. The guides offered by the platform are also very useful, but it is quite noticeable that some time has passed since their creation. The automation rules are a great success and a wonderful tool, but just as their benefits are great, I also feel that we cannot fully exploit their potential since they have field or function restrictions. This means that it requires a bit of effort to think more carefully about how to use them and how to make the rule I want to have in Panaya work properly. Personally, I have tried to do many things with these automation rules, and not all have been possible due to these restrictions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of sellerAI Translated ![Vishwajit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishwajit P.") VP Vishwajit P. associate consultant Mid-Market (51-1000 emp.) 12/3/2025 "Flawless Organization and Smart Defect Management" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? it organizes everything in perfect manner, whenever there is defect and test case is aligned with defect - it will ask for impact and work accordingly. and it is really easy to user tool all organized in such manner that new users also would not get confused. and I see that it is implemented in such order that can assign roles accordingly and admins also has ease to use. about customer support - whenever there is maintenance mode, each time they notify us early. I am using it on regular basis as my all defect and tests are on Panaya only. and it is integrated well as i know Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? I think whenever someone by mistakenly mention user in comment and that user is not involved in defect or test, after that they edit or delete removing that user's name from the comment, it will still keep updates that user about details about the defect or test Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Overall, I am pleased with the summary section, which has been improved by AI. Each time, the summaries are completely meaningful, and I find that impressive. We are eager to see more AI implementations like this in the future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Alvaro F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alvaro F.") AF Alvaro F. SAP Project Manager Enterprise (\> 1000 emp.) 6/3/2026 "Panya Centralizes Test Execution Info and Makes Auditing Easy" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? What I like most about Panya is that it brings together all the information needed for test execution, while also recording data for future auditing purposes. Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? I dislike that pnaya requires me to refresh the screen just to get some simple fields to update. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? It helps me stay organized with testing and makes it easier to track everything. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IP Ish P. SAP ABAP COnsultant Enterprise (\> 1000 emp.) 9/16/2024 "Panaya is a best tool" 4.5/5 What do you like best about Panaya Smart Testing and Change Intelligence? Panaya Smart Testing and Change Intelligence offers several features that make it a valuable tool, especially for SAP and Oracle environments. Some of the aspects I find most impressive include: 1. \*\*Impact Analysis\*\*: Panaya provides deep insights into the impact of any change, ensuring that users know exactly which transactions, custom objects, or configurations will be affected. This minimizes risk and speeds up the change process. 2. \*\*Automated Testing\*\*: It automates end-to-end testing and accelerates the testing process by using AI to identify which areas need testing based on code changes, eliminating redundant tests. 3. \*\*Collaboration and Tracking\*\*: The platform allows teams to collaborate on testing and changes while tracking progress and status in real-time, which enhances coordination between stakeholders. 4. \*\*Code Quality Improvement\*\*: With its smart code analysis features, Panaya helps detect potential code quality issues early on, reducing post-deployment errors. 5. \*\*Risk Mitigation\*\*: By providing detailed risk assessments, it ensures that teams are aware of the potential challenges before deploying changes, increasing confidence in upgrades or implementations. These capabilities make Panaya particularly useful for organizations handling frequent updates or upgrades in complex ERP landscapes like SAP. What about Panaya interests you? Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? While Panaya Smart Testing and Change Intelligence offers many strong features, there are a few potential limitations that could be areas of improvement: Customization Complexity: Some users find that tailoring Panaya to their specific needs requires a steep learning curve. Customizing test plans and configurations can sometimes feel cumbersome, particularly for organizations with highly customized SAP landscapes. Cost: For smaller organizations or projects, Panaya can be perceived as expensive. Its pricing structure may not always be cost-effective, especially if the organization doesn’t frequently handle large-scale updates or complex change management. Initial Setup and Integration: Setting up Panaya and integrating it into existing SAP landscapes and workflows might take more time than expected. The onboarding process, while necessary, can be resource-intensive. Limited Flexibility in Automation: While Panaya excels in automated testing, there can be some limitations in the flexibility of its automation, particularly when dealing with niche or highly specific business scenarios. User Interface: The user interface, while functional, could be more intuitive. Some users feel that the navigation could be streamlined, and certain features might benefit from more user-friendly designs. These challenges don’t necessarily detract from the overall value of the tool, but they are points to consider depending on the organization’s specific needs and resources. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? Panaya Smart Testing and Change Intelligence solves several key problems related to managing changes and upgrades in complex ERP environments, particularly SAP. First, it addresses the risk of changes impacting business processes. By providing detailed impact analysis, Panaya identifies which custom objects, transactions, or configurations are affected by system changes. This minimizes guesswork and reduces the likelihood of post-deployment issues, ensuring smoother rollouts. Second, it tackles the time-consuming nature of manual testing. Panaya’s automated testing identifies which tests are necessary based on code changes, reducing redundant testing efforts. This accelerates the testing cycle and frees up valuable resources, making it easier to handle frequent updates or upgrades. Third, it provides real-time visibility and collaboration for teams working on changes. Teams can track progress, share insights, and manage testing in a centralized platform, improving coordination and reducing communication bottlenecks. These capabilities benefit users by reducing project timelines, lowering the risk of failure, and improving overall quality. For someone like you, as an SAP ABAP consultant, Panaya simplifies managing ABAP-related changes, reduces the risk of errors, and allows you to focus on high-impact tasks rather than repetitive manual testing. Review collected by and hosted on G2.com. Show More 11/25/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 7/30/2023 "Panaya's Automation Tool" 5/5 What do you like best about Panaya Smart Testing and Change Intelligence? We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fairly easy tool to learn and use. Panaya has a new release on a monthly basis and is good about adding innovative features. The tool has been fairly easy to implement, and it integrates well with our different systems. Also, they are great about listen to customer's suggestions for new features and delivering them quickly. Any issues we have encountered with the tool, Panaya's support team has been quick to respond with different solutions to try out. Shout out to Panaya and their support team! Review collected by and hosted on G2.com. What do you dislike about Panaya Smart Testing and Change Intelligence? This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful features. However, the constant changes can be hard to keep up with and can cause some rework on previously created automated test scripts. Review collected by and hosted on G2.com. What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you? It is letting us know possible issues that might be associated with changes we are transporting into our SAP environment and a quick way to troubleshoot issues that pop up. Also, the Automation Tool is helping us build out a automated test script library to help with speeding up the testing process and free up resources. Review collected by and hosted on G2.com. 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