# Panaya Smart Testing and Change Intelligence Reviews **Vendor:** Panaya LTD **Category:** [AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 507 ## About Panaya Smart Testing and Change Intelligence Panaya is a SaaS-based company certified by SAP, Oracle, and Salesforce.com. It offers an all-in-one platform for Smart Testing solutions and Change Intelligence tailored for ERP, CRM, and cloud business applications. Panaya accelerates and de-risks digital landscapes with AI-powered Test Automation, Test Management, and Impact Analysis. Panaya's focus on ease of use and an intuitive interface ensures seamless collaboration between business and IT, empowering business users and IT professionals to gain real-time visibility and control over their projects. This capability enables faster releases and continuous delivery of high-quality software. Since its founding in 2006, over 3,000 companies across 62 countries, including a third of the Fortune 500, have trusted Panaya to drive rapid, quality testing and change management in their enterprise business applications. ## Panaya Smart Testing and Change Intelligence Pros & Cons **What users like:** - Users find Panaya Smart Testing remarkably **easy to use** , simplifying complex tasks and enhancing overall efficiency. (61 reviews) - Users value the **streamlined testing process** of Panaya, which efficiently generates documentation and enhances usability. (53 reviews) - Users enjoy the **time-saving capabilities** of Panaya Smart Testing, enhancing productivity during testing and migrations. (30 reviews) - Users appreciate the **automation capabilities** of Panaya Smart Testing, making problem-solving and user teaching significantly easier. (25 reviews) - Users praise the **intuitive user interface** of Panaya Smart Testing, facilitating easy implementation and efficient management. (23 reviews) - Helpful (21 reviews) - Intuitive (20 reviews) - Users value the **responsive customer support** of Panaya Smart Testing, ensuring quick assistance whenever needed. (18 reviews) - Users value the **efficient tracking and management** features of Panaya, which improve workflow and communication significantly. (17 reviews) - Functionality (16 reviews) **What users dislike:** - Users experience **testing difficulties** with Panaya, including data loss and navigation issues that hinder productivity. (17 reviews) - Users face **recording issues** with the interface and evidence capture, complicating the testing experience significantly. (14 reviews) - Users find the **learning curve challenging** , requiring time and effort to navigate the tool effectively. (13 reviews) - Users experience **slow performance** in various aspects of Panaya, impacting efficiency and usability within their workflow. (13 reviews) - Users find several **missing features** in Panaya Smart Testing, impacting usability and project cost management. (12 reviews) - Insufficient Information (10 reviews) - Setup Difficulty (10 reviews) - Difficult Setup (8 reviews) - User Difficulty (8 reviews) - Slow Loading (7 reviews) ## Panaya Smart Testing and Change Intelligence Reviews ### 1. Revolutionizing Enterprise Application Changes with AI and Codeless Automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal Y. | Software Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I like best about Panaya Smart Testing and Change Intelligence is how it brings everything together. It's truly amazing how it uses AI to tell you exactly what changes will impact, so you only test what's necessary—saving a ton of time! Plus, anyone can create automated tests without needing to code, which is fantastic. It just makes the whole process of managing changes and testing so much easier, faster, and more collaborative for everyone involved. **What do you dislike about Panaya Smart Testing and Change Intelligence?** While Panaya is fantastic, if I had to pick something, sometimes the recording feature can feel a little slow or laggy when you're creating tests. Also, while it's brilliant for big systems like SAP, it'd be even better to see more seamless integrations with a wider variety of other applications we use. A tiny tweak to make defect reporting even quicker could also be nice! **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya takes the administrative overhead out of my day, letting me focus more on the automation itself and less on the reporting, all while ensuring my team has real-time, clear visibility into my testing efforts and any issues found. Panaya is a lifesaver for me because it completely removes the administrative burden of reporting and tracking. This means I can spend far more time actually building and running automations, rather than getting bogged down in manual updates. The huge benefit is that my team instantly gets a crystal-clear, real-time view of all my testing progress and any defects I find, keeping everyone informed without me having to do extra work. ### 2. save time and effort **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet K. | Business Analyst, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Panaya Smart Testing and Change Intelligence?** One additional thing I really appreciate about Panaya Smart Testing and Change Intelligence is the clarity it brings to change impact analysis. It’s very easy to understand which business processes and transactions are actually affected by a change, which helps prioritize testing much better. I also like how it supports release planning and decision-making. Instead of relying only on experience or assumptions, you can base go/no-go decisions on concrete risk and impact data. This is especially valuable in complex SAP environments where even small changes can have wider consequences. **What do you dislike about Panaya Smart Testing and Change Intelligence?** One area where Panaya Smart Testing and Change Intelligence could improve is in flexibility and customization. For example, having more options to tailor dashboards, reports, and risk views to specific roles (IT, business, keyusers, superusers,process owners) would make the insights even more actionable. Additionally, expanding integration capabilities with other testing and ALM tools could further streamline end-to-end release processes. This would reduce the need for manual handovers and make Panaya fit even more naturally into existing delivery pipelines. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Keeping all test data together and enabling all users to test regularly ### 3. Intuitive and efficient application, a real time saver for tests **Rating:** 4.0/5.0 stars **Reviewed by:** Frédéric F. | Chargé de mission Validation des Systèmes Informatisés, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** The Panaya Smart Testing application is user-friendly; it is simple and quick for anyone to get the hang of it. The application allows for considerable time savings, from writing to executing tests, thanks to a simple and clear user interface. Test documentation is simplified thanks to the application's recorder, which constructs them automatically, allowing the tester to focus on the essential: testing. **What do you dislike about Panaya Smart Testing and Change Intelligence?** The areas for improvement of the Panaya Smart Testing solution are as follows: - Develop the structure of the "Anomaly" form so that it is usable in a GxP environment, - Add an audit trail for users (login/logout to projects, as well as during role changes on a project), - Implement an audit trail on the modification of roles and permissions, - Allow the association of a requirement with a test step (and not only at the test level), - Improve the process of modifying a test script (after review), with version management. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Exploitation of Panaya Smart Testing for testing activities in the validation of computerized systems in a GxP environment, with the COMPLIANCE module. The solution significantly reduces the preparation and execution phases of tests, particularly in Operational Qualification. Users appreciate that Panaya, thanks to its recorder, automatically documents the tests, generating gains in several areas: - Time savings in the test writing phase, - Time savings in the execution phase (automated documentation via the Panaya recorder), - Time savings in activity management thanks to dynamic KPIs directly integrated into Panaya, - Process robustness: ability to manage activities with dependency between tests and steps, - Incident management: the application automatically materializes the steps associated with a defect, - Data Integrity: test evidence becomes unmodifiable and the application tracks major information of the activity, … ### 4. Intuitive Tool That Streamlines Testing Processes Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno B. | Global Hub Operations Subject Matter Expert, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** This tool is highly intuitive and easy to learn. I was able to become proficient with it quickly, which made our data validation, UAT, and Dress Rehearsal processes much smoother. I had other system migrations before where testing was followed via excel... this is a huge step forward to increase productivity and efficiency. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I really liked the tool, and I have to think hard to find anything I dislike. One suggestion I have is that when I mark a test as Failed and it is waiting for the technical team to review, it would be helpful if I could remain listed as the "current tester." Otherwise, the test disappears from my inbox until the defects are resolved and closed. Also asking for verification so frequently. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** This tool has greatly helped to streamline our testing processes by allowing us to leave evidence, maintain continuity, and keep stakeholders informed through notifications. It brings together all the necessary information and resources in a single location, making it accessible to everyone at the same time. Previously, I was involved in testing activities using Excel sheets, and the difference is remarkable—the two approaches are not even comparable. The benefits in time savings, resource optimization, and work quality are really valuable. ### 5. Intuitive Interface and Role Customization that Enhance Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Christian Emmanuel P. | Yo entre precisamente para Administrar esta herramienta durante los diversos ciclos de pruebas y proyectos que realiza la organización en ella., Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I really like how intuitive the interface is, being able to generate my own charts to better track the tests I conduct in my project, the option to work with automation rules makes things a bit easier, and also how easy it is to generate and load test scenarios, users, and define the different roles they can have or create my own roles according to the task that needs to be done is very good. The view of comments on defects allows us to have better communication with the team of consultants. It is easy to train my users in the use of the tool, it takes me about 10 minutes to train a group of users on the use of the platform and the recording, so implementing it is very simple. As for customer service, it is very good, they have even set up online sessions for me to resolve my cases. All of this has led us to use it for different implementation or comprehensive testing projects, we have used it in around 6 different projects. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I would like to be able to customize more aspects of the platform. There are many areas of opportunity, such as when viewing the "Ready to test" steps, it could also tell me the potential steps that person has to do or which ones are freed if that step is completed. In the reports area, being able to add a column with the workspace to which my users belong without having to resort to Excel for that. I also feel that an area of opportunity is to make a step depend on a test being carried out in another scenario. Being able to notify more than one user when a specific step is ready to be performed would also be perfect. Regarding its ease of integration, it is always necessary to have an internal trainer since the platform guides are not very up-to-date, and therefore do not include all the new functions implemented in the last year. I consider it is only easy to integrate when there is someone who has used this tool before. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** The AI in Panaya allows us to resolve basic user queries, however, I have noticed that in some aspects it does not have completely updated information, especially when there is an update on the platform. The guides offered by the platform are also very useful, but it is quite noticeable that some time has passed since their creation. The automation rules are a great success and a wonderful tool, but just as their benefits are great, I also feel that we cannot fully exploit their potential since they have field or function restrictions. This means that it requires a bit of effort to think more carefully about how to use them and how to make the rule I want to have in Panaya work properly. Personally, I have tried to do many things with these automation rules, and not all have been possible due to these restrictions. ### 6. Flawless Organization and Smart Defect Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vishwajit P. | associate consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** it organizes everything in perfect manner, whenever there is defect and test case is aligned with defect - it will ask for impact and work accordingly. and it is really easy to user tool all organized in such manner that new users also would not get confused. and I see that it is implemented in such order that can assign roles accordingly and admins also has ease to use. about customer support - whenever there is maintenance mode, each time they notify us early. I am using it on regular basis as my all defect and tests are on Panaya only. and it is integrated well as i know **What do you dislike about Panaya Smart Testing and Change Intelligence?** I think whenever someone by mistakenly mention user in comment and that user is not involved in defect or test, after that they edit or delete removing that user's name from the comment, it will still keep updates that user about details about the defect or test **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Overall, I am pleased with the summary section, which has been improved by AI. Each time, the summaries are completely meaningful, and I find that impressive. We are eager to see more AI implementations like this in the future. ### 7. Panaya is a best tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ish P. | SAP ABAP COnsultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Panaya Smart Testing and Change Intelligence?** Panaya Smart Testing and Change Intelligence offers several features that make it a valuable tool, especially for SAP and Oracle environments. Some of the aspects I find most impressive include: 1. **Impact Analysis**: Panaya provides deep insights into the impact of any change, ensuring that users know exactly which transactions, custom objects, or configurations will be affected. This minimizes risk and speeds up the change process. 2. **Automated Testing**: It automates end-to-end testing and accelerates the testing process by using AI to identify which areas need testing based on code changes, eliminating redundant tests. 3. **Collaboration and Tracking**: The platform allows teams to collaborate on testing and changes while tracking progress and status in real-time, which enhances coordination between stakeholders. 4. **Code Quality Improvement**: With its smart code analysis features, Panaya helps detect potential code quality issues early on, reducing post-deployment errors. 5. **Risk Mitigation**: By providing detailed risk assessments, it ensures that teams are aware of the potential challenges before deploying changes, increasing confidence in upgrades or implementations. These capabilities make Panaya particularly useful for organizations handling frequent updates or upgrades in complex ERP landscapes like SAP. What about Panaya interests you? **What do you dislike about Panaya Smart Testing and Change Intelligence?** While Panaya Smart Testing and Change Intelligence offers many strong features, there are a few potential limitations that could be areas of improvement: Customization Complexity: Some users find that tailoring Panaya to their specific needs requires a steep learning curve. Customizing test plans and configurations can sometimes feel cumbersome, particularly for organizations with highly customized SAP landscapes. Cost: For smaller organizations or projects, Panaya can be perceived as expensive. Its pricing structure may not always be cost-effective, especially if the organization doesn’t frequently handle large-scale updates or complex change management. Initial Setup and Integration: Setting up Panaya and integrating it into existing SAP landscapes and workflows might take more time than expected. The onboarding process, while necessary, can be resource-intensive. Limited Flexibility in Automation: While Panaya excels in automated testing, there can be some limitations in the flexibility of its automation, particularly when dealing with niche or highly specific business scenarios. User Interface: The user interface, while functional, could be more intuitive. Some users feel that the navigation could be streamlined, and certain features might benefit from more user-friendly designs. These challenges don’t necessarily detract from the overall value of the tool, but they are points to consider depending on the organization’s specific needs and resources. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Panaya Smart Testing and Change Intelligence solves several key problems related to managing changes and upgrades in complex ERP environments, particularly SAP. First, it addresses the risk of changes impacting business processes. By providing detailed impact analysis, Panaya identifies which custom objects, transactions, or configurations are affected by system changes. This minimizes guesswork and reduces the likelihood of post-deployment issues, ensuring smoother rollouts. Second, it tackles the time-consuming nature of manual testing. Panaya’s automated testing identifies which tests are necessary based on code changes, reducing redundant testing efforts. This accelerates the testing cycle and frees up valuable resources, making it easier to handle frequent updates or upgrades. Third, it provides real-time visibility and collaboration for teams working on changes. Teams can track progress, share insights, and manage testing in a centralized platform, improving coordination and reducing communication bottlenecks. These capabilities benefit users by reducing project timelines, lowering the risk of failure, and improving overall quality. For someone like you, as an SAP ABAP consultant, Panaya simplifies managing ABAP-related changes, reduces the risk of errors, and allows you to focus on high-impact tasks rather than repetitive manual testing. ### 8. Panaya's Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Panaya Smart Testing and Change Intelligence?** We have been using Panaya's Automation tool since the beginning of the 2025 and highly recommend it. We use tool almost on a daily basis. It is a fairly easy tool to learn and use. Panaya has a new release on a monthly basis and is good about adding innovative features. The tool has been fairly easy to implement, and it integrates well with our different systems. Also, they are great about listen to customer's suggestions for new features and delivering them quickly. Any issues we have encountered with the tool, Panaya's support team has been quick to respond with different solutions to try out. Shout out to Panaya and their support team! **What do you dislike about Panaya Smart Testing and Change Intelligence?** This is a praise and a dislike at the same time. Panaya is very good about putting out new releases on a monthly basis with a lot of new helpful features. However, the constant changes can be hard to keep up with and can cause some rework on previously created automated test scripts. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** It is letting us know possible issues that might be associated with changes we are transporting into our SAP environment and a quick way to troubleshoot issues that pop up. Also, the Automation Tool is helping us build out a automated test script library to help with speeding up the testing process and free up resources. ### 9. Effortless Test Management with Intuitive Design **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit R. | SAP Test Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** I appreciate using Panaya Smart Testing and Change Intelligence for Test Management and Defect Management because it is incredibly easy to use and user-friendly. Its intuitive structure and simplicity stand out, making the processes straightforward and efficient. The platform excels in easy reporting and tracking, which significantly aids in managing defects and monitoring testing progress. **What do you dislike about Panaya Smart Testing and Change Intelligence?** I feel that Panaya Smart Testing and Change Intelligence could be improved by enhancing the test scenarios reporting feature. Currently, the reports are provided at the test case level, but having report capabilities at the parent level would be more beneficial. This enhancement could streamline reporting and provide a more comprehensive view at a higher level, which I find lacking at present. **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** I use Panaya Smart Testing and Change Intelligence for test and defect management, offering easy reporting and tracking. It's user-friendly, structured, and simplifies reporting, enhancing my efficiency. ### 10. Smart Testing accelerate tests preserving Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Marco A. | Senior IT Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Panaya Smart Testing and Change Intelligence?** Smart Testing -Relatively easy to configure -User friendly -Test execution and test management in a single tool -Browser interface, no client installation -Partnership of Panaya's Support Team We don't use Change Intelligence by now **What do you dislike about Panaya Smart Testing and Change Intelligence?** Smart Testing -Few idioms supported (we use PT-BR, browser translation doesn't work properly) -Components installation (web recorder etc.) is very difficult and can'1t be fully automated -Issues while capturing evidence screens, it doesn't work properly in some screen resolutions -Evidences captured while using mouse clicks are confused, there should be a configuration to turn it on/off -Evidences doesn1t capture some filled fields We don't use Change Intelligence by now **What problems is Panaya Smart Testing and Change Intelligence solving and how is that benefiting you?** Smart Testing -Accelerate evidence capture and their management in a single tool -Tests management and reporting We don't use Change Intelligence by now ## Panaya Smart Testing and Change Intelligence Discussions - [why is the recording only on one screen of sap and not all windows?](https://www.g2.com/discussions/why-is-the-recording-only-on-one-screen-of-sap-and-not-all-windows) - 1 comment, 2 upvotes - [How can Panaya help with populating screen values automatically for business scenario testing?](https://www.g2.com/discussions/47358-how-can-panaya-help-with-populating-screen-values-automatically-for-business-scenario-testing) - 1 comment, 2 upvotes - [How to you track defects the most efficiently ?](https://www.g2.com/discussions/33323-how-to-you-track-defects-the-most-efficiently) - 1 comment, 2 upvotes - [How do I know all the knowledge material of panaya? What is the best way to study it?](https://www.g2.com/discussions/panaya-change-intelligence-how-do-i-know-all-the-knowledge-material-of-panaya-what-is-the-best-way-to-study-it) - 1 comment, 1 upvote - [Are there links/ tutorials for](https://www.g2.com/discussions/are-there-links-tutorials-for) - 1 comment, 1 upvote - [View Panaya Smart Testing and Change Intelligence pricing details and edition comparison](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews/panaya-smart-testing-and-change-intelligence-review-4450017?section=pricing&secure%5Bexpires_at%5D=2026-05-19+21%3A41%3A04+-0500&secure%5Bsession_id%5D=2d92ede0-f947-4b49-b902-06153168818c&secure%5Btoken%5D=c581398329ff6165d10e0f259a9528c194ddfe24a37cfa17b0c8744541256907&format=llm_user) ## Panaya Smart Testing and Change Intelligence Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Oracle EBS CRM](https://www.g2.com/products/oracle-ebs-crm/reviews) - [Oracle EBS Financials](https://www.g2.com/products/oracle-ebs-financials/reviews) - [Oracle EBS Projects](https://www.g2.com/products/oracle-ebs-projects/reviews) - [SAP BPC](https://www.g2.com/products/sap-bpc/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Panaya Smart Testing and Change Intelligence Features **Functionality** - Test Repository - Integration - Test Diversity **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **AI Test Generation & Authoring** - UI-Based Test Generation - Natural Language Test Creation - Test Coverage Suggestions **Management** - Reporting - Version Control - Scaling **Automation** - Organization - Reliability - Thoroughness **Test Maintenance & Resilience ** - Self-healing - Dynamic Element Locators - AI-Powered Test Maintenance **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Execution & Analytics** - Intelligent Reporting - Visual Anomaly Detection - Root Cause Analysis ## Top Panaya Smart Testing and Change Intelligence Alternatives - [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) - 4.3/5.0 (62 reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - 4.4/5.0 (592 reviews) - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,250 reviews)