# Best Social Media Listening Tools - Page 4 *By [Yukta Rustagi](https://research.g2.com/insights/author/yukta-rustagi)* Social media listening tools provide functionality for listening, tracking, and gathering relevant content across social media. These tools are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. Researchers can leverage social media listening tools to analyze social trends and media outlets use them to identify breaking news. Social media listening software enables marketers to personalize content for specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions. Many of these products also support monitoring across multiple languages and countries, allowing businesses to localize advertisements effectively. As a result, these tools help organizations gain demographic insights, measure social media presence, detect negative mentions, engage with users, and improve brand reputation. Social media listening tools often enhance [social media analytics software](https://www.g2.com/categories/social-media-analytics) by providing data. While these tools can be found as standalone products, their monitoring functionality can also be found within [social media management software](https://www.g2.com/categories/social-media-mgmt?source=search) and [social media suites](https://www.g2.com/categories/social-media-suites?source=search) as a feature. Additionally, many [media monitoring software](https://www.g2.com/categories/media-monitoring) solutions include social listening capabilities. To qualify for inclusion in the Social Media Listening category, a product must: - Listen for specific mentions across social media platforms - Identify trending topics or phrases by tracking real-time conversations - Analyze and detail customer sentiment (positive, negative, neutral) - Organize customer information for audience segmentation and engagement - Identify thought leaders and influencers within relevant industries ## How Many Social Media Listening Tools Products Does G2 Track? **Total Products under this Category:** 192 ### Category Stats (May 2026) - **Average Rating**: 4.41/5 (↑0.01 vs Apr 2026) - **New Reviews This Quarter**: 530 - **Buyer Segments**: Small-Business 45% │ Mid-Market 40% │ Enterprise 14% - **Top Trending Product**: ReadPartner (+0.456) *Last updated: May 18, 2026* ## How Does G2 Rank Social Media Listening Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 39,900+ Authentic Reviews - 192+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Social Media Listening Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5.0 (6,369 reviews) | Unified social inbox and reporting | "[Comprehensive Social Media Management, Slight Setup Hurdles](https://www.g2.com/survey_responses/sprout-social-review-12634457)" | | 2 | [Hootsuite](https://www.g2.com/products/hootsuite/reviews) | 4.3/5.0 (7,154 reviews) | Multi-account social scheduling | "[Effortless Post Scheduling and Seamless Experience](https://www.g2.com/survey_responses/hootsuite-review-12732384)" | | 3 | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5.0 (2,613 reviews) | News and social media monitoring | "[A Structured Way to Track Industry Trends and Media Insights](https://www.g2.com/survey_responses/meltwater-review-12786913)" | | 4 | [Vista Social](https://www.g2.com/products/vista-social/reviews) | 4.8/5.0 (1,091 reviews) | All-in-one social management for small teams | "—" | | 5 | [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) | 4.4/5.0 (707 reviews) | Deep consumer conversation analysis | "[Highly Valuable Social Listening for Market Research and Trend Tracking](https://www.g2.com/survey_responses/brandwatch-consumer-intelligence-review-12601971)" | | 6 | [BrandMentions](https://www.g2.com/products/brandmentions/reviews) | 4.9/5.0 (234 reviews) | Brand mention filtering and emotion tracking | "[The Essential Radar for Brand Visibility in the Era of AI & Answer Engine Optimization (AEO)](https://www.g2.com/survey_responses/brandmentions-review-12873741)" | | 7 | [YouScan](https://www.g2.com/products/youscan/reviews) | 4.7/5.0 (287 reviews) | Visual and sentiment-led social listening | "[Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support](https://www.g2.com/survey_responses/youscan-review-12851551)" | | 8 | [Agorapulse](https://www.g2.com/products/agorapulse/reviews) | 4.5/5.0 (943 reviews) | Publishing, inbox, and reporting workflow | "[Centralized, Intuitive Social Management with Clear Analytics and Responsive Support](https://www.g2.com/survey_responses/agorapulse-review-12375986)" | | 9 | [Brand24](https://www.g2.com/products/brand24/reviews) | 4.6/5.0 (346 reviews) | Real-time brand reputation alerts | "[Real-Time Insights with User-Friendly Setup](https://www.g2.com/survey_responses/brand24-review-12533019)" | | 10 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.6/5.0 (2,405 reviews) | Review response and customer feedback management | "[Centralized Hub for Reputation with Room for Social Media Improvement](https://www.g2.com/survey_responses/reputation-review-7128655)" | ## Which Social Media Listening Tools Is Best for Your Use Case? - **Leader:** [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - **Highest Performer:** [Vista Social](https://www.g2.com/products/vista-social/reviews) - **Easiest to Use:** [Vista Social](https://www.g2.com/products/vista-social/reviews) - **Top Trending:** [Vista Social](https://www.g2.com/products/vista-social/reviews) - **Best Free Software:** [Hootsuite](https://www.g2.com/products/hootsuite/reviews) ## Which Type of Social Media Listening Tools Tools Are You Looking For? - [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) *(current)* - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) - [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) --- **Sponsored** ### YouScan YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=213&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53908&secure%5Bresource_id%5D=213&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools&secure%5Btoken%5D=77f4e35598b91063c895f390cd493f0e6ddff1ba338fcfb9f601f8a54655d803&secure%5Burl%5D=https%3A%2F%2Fyouscan.io%2Fpricing%2F&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Social Media Listening Tools Software ### What does Social media listening tools do? When I explain social media listening tools, I frame them as systems that help businesses understand what people are saying across social networks, media sources, forums, communities, and digital channels. These platforms bring brand mentions, sentiment, campaigns, competitors, customer feedback, emerging topics, dashboards, alerts, reports, and keyword searches into one workflow. Instead of checking conversations manually across scattered platforms, teams can monitor trends, interpret audience signals, and respond with better context. ### Why do businesses use Social media listening tools? From the G2 reviewer patterns I evaluated, businesses use social media listening tools because manual monitoring across channels takes time and leaves teams with fragmented context. Users want a clearer view of what people say about a brand, product, campaign, client, or competitor. Common benefits reviewers highlight include: - Centralized monitoring across social and media sources. - Faster awareness of mentions, trends, and potential issues. - Better sentiment, audience, and conversation insight. - Easier reports for clients, leaders, and internal teams. - Support for campaign measurement and competitor comparison. - More efficient response workflows through alerts and inboxes. ### Who uses Social media listening tools primarily? I found that G2 users come from teams that need to understand public conversation and act quickly: - **Social media managers** who track mentions, messages, publishing, and engagement. - **Marketing teams** that assess campaigns, audiences, and brand perception. - **Communications and PR teams** that monitor news, reputation, and crisis signals. - **Agencies** that manage client accounts, reports, and competitive context. - **Customer service teams** that use social feedback to identify issues. - **Research teams** that study consumer voice, trends, and sentiment. ### What types of Social media listening tools should I consider? From the G2 feedback I evaluated, buyers should consider these types: - **Social media management suites** for scheduling, inboxes, analytics, and listening together. - **Dedicated listening platforms** for brand, competitor, sentiment, and audience analysis. - **Media monitoring tools** for news coverage, journalist activity, and public mentions. - **Reputation monitoring tools** for customer feedback and service visibility. - **Agency-friendly platforms** for multiple clients, shared reports, and account organization. ### What are the core features to look for in Social media listening tools? When I break down G2 reviews for this category, I look closely at the themes users repeatedly mention: - Broad source coverage across social, media, and community channels that helps teams monitor conversations wherever their audience is active. - Flexible keyword, query, and filtering controls that help users narrow results and track the topics that matter most. - Sentiment analysis with room for adjustment that helps teams understand audience tone while correcting context when needed. - Real-time alerts for spikes, mentions, and emerging issues that help teams respond quickly to opportunities, risks, or brand concerns. - Dashboards that make trends and performance easy to interpret, helping users turn large volumes of conversation data into clear insights. - Reports for clients, executives, and campaign teams that help stakeholders understand brand health, campaign impact, and audience feedback. - Competitor, audience, and influencer insights that help teams compare market activity and identify voices shaping conversations. - Integrations with publishing, CRM, service, or workflow tools that help connect listening data to daily marketing, support, and engagement processes. - Responsive support and onboarding for setup that help teams build useful queries, dashboards, and reports faster. ### What trends are shaping Social media listening tools right now? From the G2 review patterns I evaluated, several trends stand out: - **Unified social workflows** are connecting listening with publishing, scheduling, engagement, and inbox management. - **AI-assisted insights** are helping teams summarize conversations, detect themes, and interpret audience sentiment faster. - **Broader channel coverage** is becoming more important as buyers look to monitor social networks, forums, media sources, communities, and harder-to-track conversations. - **Sentiment accuracy** remains a key priority because teams need reliable context before acting on customer feedback or brand mentions. - **Smarter alerts** are helping users surface important mentions, trends, and risks without creating unnecessary noise. - **Competitive and campaign intelligence** is expanding as teams use listening data to track market movement, brand health, and content performance. ### How should I choose Social media listening tools? For me, the strongest social media listening tools are the ones that turn scattered online mentions into clear, useful decisions. When source coverage, keyword tracking, alerts, reporting, query depth, and ease of use align with the team's monitoring needs, social media listening software becomes a dependable system for understanding conversations and acting on them faster. --- ## What Are the Top-Rated Social Media Listening Tools Products in 2026? ### 1. [dlvr.it](https://www.g2.com/products/dlvr-it/reviews) **Average Rating:** 3.3/5.0 **Total Reviews:** 16 **Product Description:** Save time, share smarter, and engage your audience everywhere. #### What Are Recent G2 Reviews of dlvr.it? **"[DLVR Review](https://www.g2.com/survey_responses/dlvr-it-review-5267147)"** **Rating:** 4.0/5.0 stars *— John L.* [Read full review](https://www.g2.com/survey_responses/dlvr-it-review-5267147) --- **"[Autopost your news to social media without headaches](https://www.g2.com/survey_responses/dlvr-it-review-5406866)"** **Rating:** 4.5/5.0 stars *— Oleksandr T.* [Read full review](https://www.g2.com/survey_responses/dlvr-it-review-5406866) --- ### 2. [Affogata](https://www.g2.com/products/affogata/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 **Product Description:** Gain insights on your customers, competitors and the market with Affogata's leading Customer Intelligence Platform. Affogata collects data from the web, review sites, social channels, niche forums, community and customer conversation platforms. It analyzes and sorts it to deliver actionable insights to all the teams in the organization: from product teams and customer-facing teams, all the way to the C-suite, so you can make better decisions and measure their impact. Companies of all sizes and in various verticals - from fintech to consumer brands and mobile game developers - use Affogata today to better understand their audience, to get customer insights that gain them competitive advantage, to identify trends, and to have one-on-one conversations with their users and fans. #### What Are Recent G2 Reviews of Affogata? **"[Stay informed of everything your customers.](https://www.g2.com/survey_responses/affogata-review-7117278)"** **Rating:** 4.0/5.0 stars *— karina f.* [Read full review](https://www.g2.com/survey_responses/affogata-review-7117278) --- **"[Best in class for mobile games](https://www.g2.com/survey_responses/affogata-review-5116000)"** **Rating:** 4.5/5.0 stars *— Christophe Z.* [Read full review](https://www.g2.com/survey_responses/affogata-review-5116000) --- #### What Are G2 Users Discussing About Affogata? - [What is Affogata used for?](https://www.g2.com/discussions/what-is-affogata-used-for) ### 3. [Monitera Engage](https://www.g2.com/products/monitera-engage/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 21 **Product Description:** Monitera Engage is a comprehensive social media monitoring and engagement platform designed to help businesses track, analyze, and interact with their online audience effectively. By continuously monitoring over 10 million digital channels—including social media platforms, news portals, blogs, and forums—Monitera Engage provides real-time insights and competitive reporting. This enables brands, digital agencies, call centers, and research centers to protect against potential crises and establish genuine interactions with customers across various digital channels. Key Features and Functionality: - Real-Time Monitoring: Continuously tracks over 10 million digital channels, including social media platforms, news portals, blogs, and forums, providing up-to-date insights. - Advanced Reporting: Offers detailed reports that measure brand awareness over specific periods, aiding in strategic planning. - Instant Notifications: Provides 24/7 alerts to ensure immediate awareness of critical messages or potential crises. - Data Classification: Utilizes AI-powered data classification to analyze brand perception and competitor insights, facilitating informed decision-making. - User-Friendly Interface: Features an intuitive dashboard and mobile access, allowing users to monitor data and receive notifications on the go. Primary Value and Solutions Provided: Monitera Engage empowers businesses to proactively manage their online presence by offering real-time monitoring and analysis of digital channels. This proactive approach helps in identifying and mitigating potential crises, understanding customer sentiments, and refining communication strategies. By providing actionable insights and facilitating genuine customer interactions, Monitera Engage enhances brand reputation, improves customer engagement, and supports strategic decision-making in the digital landscape. #### What Are Recent G2 Reviews of Monitera Engage? **"[Best social media monitoring and engagement platform](https://www.g2.com/survey_responses/monitera-engage-review-8520957)"** **Rating:** 4.5/5.0 stars *— Bhushan T.* [Read full review](https://www.g2.com/survey_responses/monitera-engage-review-8520957) --- **"[All in one platform](https://www.g2.com/survey_responses/monitera-engage-review-7597336)"** **Rating:** 4.5/5.0 stars *— Prarthana B.* [Read full review](https://www.g2.com/survey_responses/monitera-engage-review-7597336) --- ### 4. [Radarr](https://www.g2.com/products/radarr/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 38 **Product Description:** Radarr is an award-winning social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. We help businesses make decisions from relevant social media & digital conversations in real-time using data visualizations, dashboards and insights reporting. We track publicly available data across social media, news, blogs, P2P platforms, forums, and several Asia-focused social networks. Our digital intelligence and social listening platform, Radarr, is used by the best-in-class mid to large-sized enterprises, including numerous Fortune 500 clients, across Asia and the world to visualise data with our Command Center and gain consumer insights with Radarr Research. #### What Are Recent G2 Reviews of Radarr? **"[The support team is helpful and fast response.](https://www.g2.com/survey_responses/radarr-review-8763132)"** **Rating:** 4.5/5.0 stars *— Jelly C.* [Read full review](https://www.g2.com/survey_responses/radarr-review-8763132) --- **"[With radarr I gained good experience in listening to social networks based on topics](https://www.g2.com/survey_responses/radarr-review-11706043)"** **Rating:** 5.0/5.0 stars *— Fortunato F.* [Read full review](https://www.g2.com/survey_responses/radarr-review-11706043) --- #### What Are G2 Users Discussing About Radarr? - [What is Radarr (Previously known as Circus Social) used for?](https://www.g2.com/discussions/what-is-radarr-previously-known-as-circus-social-used-for) ### 5. [socialmention](https://www.g2.com/products/socialmention/reviews) **Average Rating:** 3.7/5.0 **Total Reviews:** 10 **Product Description:** A social media search and analysis platform that aggregates user generated content from across the universe into a single stream of information. #### What Are Recent G2 Reviews of socialmention? **"[Free and easy to use tool for every social media marketer](https://www.g2.com/survey_responses/socialmention-review-6876441)"** **Rating:** 4.0/5.0 stars *— Himani J.* [Read full review](https://www.g2.com/survey_responses/socialmention-review-6876441) --- **"[Nice Software to research for social media](https://www.g2.com/survey_responses/socialmention-review-7055025)"** **Rating:** 4.0/5.0 stars *— Aakash G.* [Read full review](https://www.g2.com/survey_responses/socialmention-review-7055025) --- #### What Are G2 Users Discussing About socialmention? - [What is socialmention used for?](https://www.g2.com/discussions/what-is-socialmention-used-for) ### 6. [Qnary](https://www.g2.com/products/qnary/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 23 **Product Description:** Qnary is an award-winning executive reputation management and talent branding solutions company. Qnary was listed as one of the 5000 fastest-growing companies in America by Inc. Magazine for the fifth time in 2022 and was also listed as one of the 360 best companies by Entrepreneur magazine in 2018 and 2019. By leveraging executives’ social media presence, Qnary helps establish and elevate their thought leadership, ultimately positively impacting business growth, brand awareness, and talent acquisition/ retention for their respective organizations. Since 2012, Qnary has helped hundreds of the largest companies in the world across a full-range of business verticals (banking, packaged goods, retail, energy, media, real estate, insurance, education, healthcare, automotive, food and beverage) optimize their digital footprints. ### What Do G2 Reviewers Say About Qnary? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** of Qnary, streamlining content strategy and enhancing organizational impact effectively. - Users commend Qnary for facilitating **effective client interaction** , significantly enhancing online presence and business growth. - Users value the **convenience** of Qnary, enhancing their online presence and saving time with effective strategies. - Users praise Qnary for its **easy posting capabilities** , significantly enhancing their online presence and saving valuable time. - Users commend Qnary for its **effective solution** in enhancing online presence and driving impactful business outcomes. #### What Are Recent G2 Reviews of Qnary? **"[Excellent Solution to Build a Strong Reputation that Drives Business Growth](https://www.g2.com/survey_responses/qnary-review-10899598)"** **Rating:** 5.0/5.0 stars *— John R.* [Read full review](https://www.g2.com/survey_responses/qnary-review-10899598) --- **"[High impact and authentic voice](https://www.g2.com/survey_responses/qnary-review-11463485)"** **Rating:** 5.0/5.0 stars *— Mark C.* [Read full review](https://www.g2.com/survey_responses/qnary-review-11463485) --- #### What Are G2 Users Discussing About Qnary? - [What is Qnary used for?](https://www.g2.com/discussions/what-is-qnary-used-for) - 1 comment ### 7. [Netvibes](https://www.g2.com/products/netvibes/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 **Product Description:** Netvibes is the Dashboard of Everything, delivering social media and brand monitoring, news aggregation, drag-and-drop analytics and data visualization—all in one easy-to-use and fully customizable platform. Netvibes’ personalized dashboards enable users to listen, learn and act on everything that matters to them online. Only Netvibes offers: 1. The Personal Corpus: Define your own Internet perimeter The Internet keeps getting bigger, and most of it is just noise. No company can capture it all. Most monitoring tools try unsuccessfully to “boil the ocean,” returning incomplete results cluttered with noise and false hits. Only Netvibes enables you to define your own personal corpus, selecting the sources and publications that matter to you. Easily add or remove sources as you go. Achieve better insights in less time by muting the noise and focusing precisely on the conversations that matter. 2. MisoData™: Visualize and compare any data, instantly More than a monitoring tool, Netvibes empowers users to act by independently exploring data, asking questions and discovering key insights. We call it Dashboard Intelligence. Only Netvibes’ MisoData makes it easy to analyze any data with just a few clicks. Simply drag-and-drop datasets to create instant comparison charts. Identify trends at a glance with colorful visualizations. Use MisoData to analyze anything on your dashboard, or import your own data from the web or an external file. Demonstrate ROI for any campaign, using the metrics you choose. Discover how Twitter mentions correlate with your website traffic, or how Facebook posts correlate with your sales numbers. Get instant answers to these questions and more with MisoData. 3. PushMail™: Continuous monitoring, even while away from your dashboard With Netvibes, you’ll always be the first to know when something happens. You define the triggers, and our real-time alerts will email you as soon as it happens. Only Netvibes offers a complete, automated publishing platform, called “PushMail,” so you can schedule automatic email reports. Want to send a monthly report to your clients and a weekly report to your team? PushMails are 100% customizable: you choose the content, distribution, layout and design, and Netvibes does the rest. Netvibes: For Agencies, Enterprises and Consumers For digital, marketing and PR agencies, Netvibes for Your Agency offers custom social dashboards to track up-to-the-minute results, prove ROI for any campaign, automate reporting, and deliver faster insights to clients. For enterprises, Netvibes for Enterprise connects virtually all internal systems plus the social web together on a secure, real-time dashboard intelligence portal that’s accessible anytime, anywhere, on any device. With MisoData, users can drag-and-drop to instantly compare any data, discovering trends and calculating ROI on anything. For consumers, Netvibes.com provides the most awarded dashboard engine that helps millions of people around the world read their favorite RSS feeds and blogs, monitor social media and instantly dashboard everything that matters to them most. #### What Are Recent G2 Reviews of Netvibes? **"[Personalized News feed](https://www.g2.com/survey_responses/netvibes-review-3326999)"** **Rating:** 4.5/5.0 stars *— Keerthi P.* [Read full review](https://www.g2.com/survey_responses/netvibes-review-3326999) --- **"[A great Platform to Serious Insights](https://www.g2.com/survey_responses/netvibes-review-4393659)"** **Rating:** 4.0/5.0 stars *— Robert C.* [Read full review](https://www.g2.com/survey_responses/netvibes-review-4393659) --- #### What Are G2 Users Discussing About Netvibes? - [What is Netvibes used for?](https://www.g2.com/discussions/what-is-netvibes-used-for) ### 8. [Tubular](https://www.g2.com/products/tubular/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 21 **Product Description:** Chartbeat, Inc. includes four product lines — Chartbeat, Tubular, Lineup, and FatTail — and combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. Tubular Labs, the social video intelligence company, is the only solution that provides a unified view of the content, interests, and behaviors of audiences across Instagram, YouTube, Facebook, Twitch, and more. With the largest social video database covering over 15+ billion videos and 45+ million creators, Tubular helps the largest media companies, hundreds of household name brands, and leading agencies grow their business by anticipating content trends and changing behaviors in order to make smart decisions. For more information, visit www.tubularlabs.com. #### What Are Recent G2 Reviews of Tubular? **"[Why I've been using Tubular for 7 Years and Counting!](https://www.g2.com/survey_responses/tubular-review-9358802)"** **Rating:** 5.0/5.0 stars *— Verified User in Online Media* [Read full review](https://www.g2.com/survey_responses/tubular-review-9358802) --- **"[Continuously impressed with all the data available, there isn't enough time to go through everything](https://www.g2.com/survey_responses/tubular-review-9130209)"** **Rating:** 5.0/5.0 stars *— Evelyn N.* [Read full review](https://www.g2.com/survey_responses/tubular-review-9130209) --- ### 9. [Propel](https://www.g2.com/products/propel-2022-11-17/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 39 **Product Description:** Propel PRM is reimagining earned media with its Public Relations Management technology. The PRM platform enables marketing and communication professionals to discover the right media to pitch their stories to, manage media relationships and campaigns, monitor coverage and share of voice of their brand, and easily measure business impact from earned media efforts. Propel has over 150 customers, including Real Chemistry, Textron, Insurify, and other leading brands and agencies. Launched in 2019, Propel is headquartered in Tel Aviv and has teams based in New York, London and Miami. Propel has raised $6 million in venture funding to date and is the fastest-growing PR technology in the world. For more information, visit www.propelmypr.com. ### What Do G2 Reviewers Say About Propel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate Propel's **quick and human customer support** , enhancing their overall experience with the tool. - Users love the **customization options** in Propel, allowing personalization and seamless integration for effective PR efforts. - Users find Propel's **ease of use** exceptional, with an intuitive interface and seamless implementation that enhances PR efforts. - Users highlight Propel's **intuitive interface and extensive features** that streamline PR efforts effectively for startups. - Users value Propel for its **user-friendly interface and robust features** , making PR efforts efficient and effective. **Cons:** - Users desire more **customization options** for the monitoring dashboard to enhance its functionality and usability. - Users note the **difficult navigation** in Propel, finding the UI clumsy and lacking enterprise features. - Users seek more **export options** for the monitoring dashboard to enhance its functionality and usability. - Users desire more **customization options** for the monitoring dashboard to enhance functionality and usability. - Users notice a lack of **enterprise features** and find the UI to be clumsy at times. #### What Are Recent G2 Reviews of Propel? **"[Value for money!](https://www.g2.com/survey_responses/propel-review-11227338)"** **Rating:** 4.5/5.0 stars *— Jake J.* [Read full review](https://www.g2.com/survey_responses/propel-review-11227338) --- **"[Would recommend for AI features, strong media database and fast customer support](https://www.g2.com/survey_responses/propel-review-11036527)"** **Rating:** 5.0/5.0 stars *— Karthik A.* [Read full review](https://www.g2.com/survey_responses/propel-review-11036527) --- #### What Are G2 Users Discussing About Propel? - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-acef49d7-17cd-4b47-bde0-7ff97af82f6b) - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm-fc778302-a8c9-4e53-bb11-ced6905317dc) - [What is SAP PLM?](https://www.g2.com/discussions/propel-what-is-sap-plm) ### 10. [Signal AI](https://www.g2.com/products/signal-ai/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 188 **Product Description:** In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results. ### What Do G2 Reviewers Say About Signal AI? *AI-generated summary from verified user reviews* **Pros:** - Users find Signal AI to be very **user-friendly** , enabling effortless searches and insightful visual data representation. - Users find Signal AI **incredibly helpful** for accessing relevant news and articles easily, enhancing their effectiveness. - Users appreciate the **helpful and responsive customer support** from Signal AI, enhancing their overall experience. - Users find Signal AI to be **intuitive and user-friendly** , making it easy to gather insights and reports effectively. - Users value the **extensive media coverage** offered by Signal AI, enhancing their media monitoring and analysis capabilities. **Cons:** - Users find the **search functionality lacks flexibility** with irrelevant alerts and limited filtering options across workspaces. - Users experience **data inaccuracy** in Signal AI, necessitating extra reviews and adjustments for better content relevance. - Users find the **inaccurate data** in Signal AI can lead to additional workarounds to achieve desired results. - Users note that Signal AI has **limited coverage** , missing many publications and complicating accurate press analysis. - Users find Signal AI's **non-intuitive interface** challenging, requiring assistance for setup and effective utilization of features. #### What Are Recent G2 Reviews of Signal AI? **"[Effortless Monitoring, Exceptional Support](https://www.g2.com/survey_responses/signal-ai-review-9845177)"** **Rating:** 5.0/5.0 stars *— SooHyung G.* [Read full review](https://www.g2.com/survey_responses/signal-ai-review-9845177) --- **"[Exceptional Sentiment Analysis, Needs Longer Historical Data](https://www.g2.com/survey_responses/signal-ai-review-12749306)"** **Rating:** 4.5/5.0 stars *— Warren M.* [Read full review](https://www.g2.com/survey_responses/signal-ai-review-12749306) --- #### What Are G2 Users Discussing About Signal AI? - [What is Signal AI used for?](https://www.g2.com/discussions/what-is-signal-ai-used-for) ### 11. [alerti](https://www.g2.com/products/alerti/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 11 **Product Description:** Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you business, your competitors and be informed in real time about any mention on review sites, the web and social networks. Get detailed insights to measure and improve your online reputation. Detect positive and negative trends. Engage on social networks. Benchmark against your competitors. #### What Are Recent G2 Reviews of alerti? **"[Perfect tool to stay updated](https://www.g2.com/survey_responses/alerti-review-3059289)"** **Rating:** 4.5/5.0 stars *— Stephen F.* [Read full review](https://www.g2.com/survey_responses/alerti-review-3059289) --- **"[Easy to way to monitor the web](https://www.g2.com/survey_responses/alerti-review-4393668)"** **Rating:** 4.0/5.0 stars *— Robert C.* [Read full review](https://www.g2.com/survey_responses/alerti-review-4393668) --- #### What Are G2 Users Discussing About alerti? - [What is alerti used for?](https://www.g2.com/discussions/what-is-alerti-used-for) ### 12. [Later Social](https://www.g2.com/products/later-social/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 377 **Product Description:** Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and grow your business by making it easy to manage your entire social media strategy, all in one place. Schedule posts to every social platform, get hashtag suggestions, best times to post, turn your images into clickable, shoppable posts with a custom link in bio, and much more! ### What Do G2 Reviewers Say About Later Social? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Later Social, enjoying user-friendly features and efficient post management across platforms. - Users appreciate the **efficient post scheduling** feature of Later Social, simplifying social media management and planning. - Users appreciate the **ease of scheduling** with Later Social, enjoying the convenience of planning posts across multiple platforms. - Users value the **time-saving benefits** of Later Social, enjoying efficient scheduling for hassle-free social media management. - Users appreciate the **ease of scheduling posts** with Later Social, streamlining their social media management effortlessly. **Cons:** - Users are frustrated with **publishing limitations** in Later Social, particularly for YouTube scheduling and post quantity restrictions. - Users find the **limited features** of Later Social restrict overall functionality and user experience, especially in analytics. - Users express dissatisfaction with the **missing features** in Later Social, particularly regarding analytics and post formatting. - Users often face **linking issues** that disrupt functionality and require manual reconnections for accounts and integrations. - Users face **scheduling issues** due to tier limitations and intrusive popups that hinder quick navigation across platforms. #### What Are Recent G2 Reviews of Later Social? **"[Later Is a Life-Saver for Scheduling and Platform-Specific Post Tweaks](https://www.g2.com/survey_responses/later-social-review-12630522)"** **Rating:** 4.5/5.0 stars *— Jessica G.* [Read full review](https://www.g2.com/survey_responses/later-social-review-12630522) --- **"[Efficient Social Media Management with Some Room for Improvement](https://www.g2.com/survey_responses/later-social-review-12561842)"** **Rating:** 4.0/5.0 stars *— Anne C.* [Read full review](https://www.g2.com/survey_responses/later-social-review-12561842) --- #### What Are G2 Users Discussing About Later Social? - [What is Later used for?](https://www.g2.com/discussions/what-is-later-used-for) - [What is later for Instagram?](https://www.g2.com/discussions/what-is-later-for-instagram) - 1 comment - [Is later a good app?](https://www.g2.com/discussions/is-later-a-good-app) - 1 comment ### 13. [Exolyt](https://www.g2.com/products/exolyt/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 7 **Product Description:** Exolyt is a TikTok Analytics and Social Intelligence platform that helps businesses gain deeper insights into organic TikTok content. With features like audience analysis, trend tracking, performance monitoring and influencer discovery powered by advanced social listening and AI, Exolyt goes beyond metadata to analyze video content, images, and text and reveals nuanced trend signals and audience insights. It is built for consumer brands, marketing agencies, product developers, analysts, and research service providers to better understand the customer's voice and harness social and emerging industry trends. Exolyt currently has 150+ clients in over 20 countries, including renowned brands, agencies, and research providers like McCann (Paris), WeAreSocial, Ogilvy, Penta Group, Shiseido, and MercadoLibre. ### What Do G2 Reviewers Say About Exolyt? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **comprehensive trend analysis** of Exolyt, enabling informed decisions through deep insights into TikTok dynamics. - Users appreciate the **comprehensive TikTok analytics** provided by Exolyt, enabling informed decisions for research and marketing. - Users appreciate the **ease of use** of Exolyt, enjoying its clean interface and rich TikTok data insights. - Users value the **comprehensive insights** provided by Exolyt, enhancing their ability to analyze and understand TikTok trends. - Users value the **clean and informative user interface** of Exolyt, enhancing their understanding of TikTok analytics. **Cons:** - Users wish for **Instagram Reels data** implementation, similar to TikTok analytics, for better insights. #### What Are Recent G2 Reviews of Exolyt? **"[Analytics that power a truly data-driven approach](https://www.g2.com/survey_responses/exolyt-review-11186685)"** **Rating:** 4.5/5.0 stars *— Dr Olga L.* [Read full review](https://www.g2.com/survey_responses/exolyt-review-11186685) --- **"[Researcher](https://www.g2.com/survey_responses/exolyt-review-11829836)"** **Rating:** 5.0/5.0 stars *— Mikhail D.* [Read full review](https://www.g2.com/survey_responses/exolyt-review-11829836) --- ### 14. [Octolens](https://www.g2.com/products/crowdlens-octolens/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 6 **Product Description:** Octolens is a brand monitoring and social listening platform built specifically for B2B SaaS companies. It tracks brand mentions, competitor conversations, and community sentiment across the platforms where software buyers and developers actually talk — including Reddit, X/Twitter, LinkedIn, GitHub, Hacker News, YouTube, Bluesky, news, newsletters, podcasts, and more. Teams at Vercel, Prisma, PostHog, Tally, or Supabase rely on Octolens daily to protect brand reputation, respond to customer feedback, detect incidents early, and stay close to their community at scale. Set up keyword tracking for your brand name, competitors, or industry terms. Octolens scans millions of posts across 13+ platforms, then uses AI relevance scoring to filter out noise and surface only the mentions that matter. Get notified in real time via Slack, email, or webhooks — so your team can respond in minutes instead of hours. What makes Octolens different from general social listening tools: it's purpose-built for B2B SaaS and developer-focused companies. Unlike enterprise platforms that charge $10K+ per year and require onboarding calls, Octolens is self-serve with instant setup — enter your domain and start receiving mentions in minutes. AI-powered relevance filtering understands your business context and scores every mention, which is especially valuable for brands with common-word names where traditional keyword matching generates too much noise. All mention data is accessible via REST API, MCP server, webhooks, and CSV export — making it easy to integrate into existing tools and automated workflows. Common use cases include brand reputation monitoring, competitive intelligence, early incident and bug detection from community posts, product feedback collection, campaign impact measurement, and developer relations at scale. Customers report response times cut from hours to under 5 minutes, 10+ hours saved per week compared to manual monitoring, and proactive brand protection against misinformation. Octolens offers four plans starting at $49/month through custom Enterprise pricing. The most popular plan is Pro at $149/month, which includes 15 mentions, 10 keywords, AI relevance scoring, Slack and webhook integrations, and unlimited seats. All plans include a 7-day free trial. ### What Do G2 Reviewers Say About Octolens? *AI-generated summary from verified user reviews* **Pros:** - Users find Octolens **easy to use** , seamlessly integrating into daily workflows with all desired platforms and keyword monitoring. - Users find Octolens' **easy posting** feature enhances their workflow and simplifies social monitoring across multiple platforms. - Users find Octolens to be an **incredibly useful tool** for monitoring brand visibility and relevant online content. - Users find **scheduling easy and efficient** with Octolens, seamlessly integrating it into their daily workflows. - Users find **Octolens easy to set up** , effortlessly monitoring all desired platforms with minimal hassle. **Cons:** - Users report occasional **linking issues** with keywords, but support is responsive in addressing these concerns. #### What Are Recent G2 Reviews of Octolens? **"[Octolens Gives Superpowers to My AI Agents](https://www.g2.com/survey_responses/octolens-review-12612217)"** **Rating:** 5.0/5.0 stars *— Joan R.* [Read full review](https://www.g2.com/survey_responses/octolens-review-12612217) --- **"[Octolens Helps Us Catch Untagged Brand Conversations Across Platforms](https://www.g2.com/survey_responses/octolens-review-12616399)"** **Rating:** 5.0/5.0 stars *— Sandra L.* [Read full review](https://www.g2.com/survey_responses/octolens-review-12616399) --- ### 15. [bc.lab monitor](https://www.g2.com/products/bc-lab-monitor/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 **Product Description:** The bc.lab monitor is the most powerful AI-driven monitoring solution that gives you real-time insights to social conversations, your media coverage or competitive intellgence. The easy-to-use monitoring-platform supports your individual monitoring targets like social media monitoring, competitive monitoring and global market analysis, media coverage control, brand- and campaign-monitoring and many more. The bc.lab monitor platform features: - Worldwide monitoring of 63+ million Internet sources - AI-powered detection of 42 languages - 4.000+ print newspapers and magazines - TV and Radio Monitoring - Powerful content categorization and sentiment detection - Early-warning system krisen.radar© - Automated Email-alerts - Powerful filtering, drill-down and analyzing capabilities - Strong features to empower colaboration in teams - Automated PDF generation for ready-to-use press reviews and reports - Archiving and download - Support by your personal counterpart We’re proud of our longtime, trustful customer relations with leading companies from different industries, like automotive, retail / E-commerce, entertainment, financial services, food, pharma industrie, software / IT / internet, sports, telecommunication and travel. Ask for quotes! #### What Are Recent G2 Reviews of bc.lab monitor? **"[Best insights to daily discussions about our products](https://www.g2.com/survey_responses/bc-lab-monitor-review-388607)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/bc-lab-monitor-review-388607) --- **"[best monitoring tool](https://www.g2.com/survey_responses/bc-lab-monitor-review-4597561)"** **Rating:** 5.0/5.0 stars *— Verified User in Market Research* [Read full review](https://www.g2.com/survey_responses/bc-lab-monitor-review-4597561) --- ### 16. [myRosys](https://www.g2.com/products/glocaledge-myrosys/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **Product Description:** myRosys helps you to monitor, manage, identify influencers, and amplify your social media initiatives across your social networks. Social Media Marketing allows unparalleled access to both your current customers as well as potential clients. ### What Do G2 Reviewers Say About myRosys? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy scheduling** feature of myRosys, saving time while maximizing post reach effortlessly. - Users appreciate the **multi-platform posting** of myRosys, which saves time and enhances post reach effortlessly. - Users love how **post scheduling** in myRosys saves time and boosts post reach effortlessly. - Users value the **time-saving scheduling** features of myRosys, enhancing post reach with minimal effort required. - Users value the **time-saving scheduling** feature of myRosys, enhancing their post reach effortlessly. **Cons:** - Users find the **learning curve steep** , wishing for more tutorials and tool tips for beginners. #### What Are Recent G2 Reviews of myRosys? **"[Helpful for Busy Content Creators](https://www.g2.com/survey_responses/myrosys-review-11471607)"** **Rating:** 4.5/5.0 stars *— Lhemwil A.* [Read full review](https://www.g2.com/survey_responses/myrosys-review-11471607) --- **"[Affordable than hiring more employees on Social media management](https://www.g2.com/survey_responses/myrosys-review-6900313)"** **Rating:** 5.0/5.0 stars *— Verified User in Civil Engineering* [Read full review](https://www.g2.com/survey_responses/myrosys-review-6900313) --- ### 17. [Prowly](https://www.g2.com/products/prowly/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 108 **Product Description:** Prowly is an all-in-one public relations management platform that helps growth-oriented professionals earn media coverage through creative storytelling, personalization and innovative technology. Users are able to foster long-term relationships with journalists by drafting effective strategies based on industry data, and prove their value to clients and stakeholders with easy-to-understand insights. Prowly's users estimate that they've been able to increase their PR efficiency by 30%. ### What Do G2 Reviewers Say About Prowly? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Prowly, enjoying organized PR management with an intuitive, user-friendly interface. - Users value Prowly for its **user-friendly interface** that streamlines PR management and enhances efficiency. - Users appreciate the **user-friendly interface** of Prowly, which simplifies PR management and enhances overall efficiency. - Users appreciate the **analytics features** of Prowly for effectively tracking press release performance and engagement. - Users highlight the **easy setup** of Prowly, allowing swift integration and efficient media management with minimal training. **Cons:** - Users find Prowly's **limited functionality** restricts advanced customization and integration with other tools, affecting overall effectiveness. - Users find Prowly's **limited coverage** especially noticeable in certain regions and niche markets, impacting their PR efforts. - Users find Prowly's **limited features** restrictive for advanced needs, impacting flexibility and efficiency in PR campaigns. - Users encounter **data inaccuracy** in the media database, requiring manual updates and checks for reliable contacts. - Users note **incomplete media coverage** in India, citing limited adoption and outdated contacts in the database. #### What Are Recent G2 Reviews of Prowly? **"[Powerful All-in-One PR Platform with User-Friendly Interface](https://www.g2.com/survey_responses/prowly-review-11996834)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/prowly-review-11996834) --- **"[Organized PR Made Easy: Clean Interface, Press Releases, and Contacts in One Place](https://www.g2.com/survey_responses/prowly-review-12264665)"** **Rating:** 4.0/5.0 stars *— Radhika R.* [Read full review](https://www.g2.com/survey_responses/prowly-review-12264665) --- #### What Are G2 Users Discussing About Prowly? - [What is your experience with Prowly for PR management, and what features do you find most valuable?](https://www.g2.com/discussions/what-is-your-experience-with-prowly-for-pr-management-and-what-features-do-you-find-most-valuable) - [What is Prowly used for?](https://www.g2.com/discussions/what-is-prowly-used-for) ### 18. [BoomSonar Suite](https://www.g2.com/products/boomsonar-suite/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 **Product Description:** BoomSonar Suite is a social media business platform for web and social media monitoring, social media analytics, social media management, and online reputation management. #### What Are Recent G2 Reviews of BoomSonar Suite? **"[Practical](https://www.g2.com/survey_responses/boomsonar-suite-review-7425851)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/boomsonar-suite-review-7425851) --- **"[Boomsonar](https://www.g2.com/survey_responses/boomsonar-suite-review-5267032)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/boomsonar-suite-review-5267032) --- #### What Are G2 Users Discussing About BoomSonar Suite? - [What is BoomSonar Suite used for?](https://www.g2.com/discussions/what-is-boomsonar-suite-used-for) ### 19. [TrendSpottr](https://www.g2.com/products/trendspottr/reviews) **Average Rating:** 3.0/5.0 **Total Reviews:** 4 **Product Description:** Predicting emerging trends, viral content, and key influencers for any topic. In real time. From the social web. #### What Are G2 Users Discussing About TrendSpottr? - [What is TrendSpottr used for?](https://www.g2.com/discussions/what-is-trendspottr-used-for) ### 20. [Twilert](https://www.g2.com/products/twilert/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **Product Description:** Monitor Twitter 24/7 with Twilert, the app that has helped over 30,000 users across every industry in 11 years of reliable service. Get alerts when people Tweet about you, your brand, product or service. You're in full control of your alerts. Get Real-Time Automated Monitoring of ANY Term, Hashtag, or Discussion on Twitter. #### What Are Recent G2 Reviews of Twilert? **"[Easy daily alerts help me make the most of Twitter](https://www.g2.com/survey_responses/twilert-review-2783819)"** **Rating:** 5.0/5.0 stars *— Howard L.* [Read full review](https://www.g2.com/survey_responses/twilert-review-2783819) --- **"[Relevant Alerts](https://www.g2.com/survey_responses/twilert-review-5311591)"** **Rating:** 4.0/5.0 stars *— Verified User in Broadcast Media* [Read full review](https://www.g2.com/survey_responses/twilert-review-5311591) --- #### What Are G2 Users Discussing About Twilert? - [What is Twilert used for?](https://www.g2.com/discussions/what-is-twilert-used-for) ### 21. [Coosto](https://www.g2.com/products/coosto/reviews) **Average Rating:** 3.5/5.0 **Total Reviews:** 3 **Product Description:** Coosto is a leading content & social media marketing tool, designed to help organizations get better results from content. Using Coosto, our customers can create better content and perform measurably better in terms of brand awareness, brand preference, customer loyalty, and online conversions. Powerful integrations with Salesforce, Google Analytics 4, and ChatGPT enable users to work more result-driven and efficiently from one environment. ### What Do G2 Reviewers Say About Coosto? *AI-generated summary from verified user reviews* **Pros:** - Users commend Coosto for its **affordability and competitive pricing** , making it a valuable choice over competitors. - Users commend Coosto for its **affordable pricing** and regular feature updates, making it a competitive choice. - Users value the **frequent new features** in Coosto, enhancing functionality and showing responsiveness to user needs. - Users commend the **helpfulness** of Coosto, noting its regular feature updates and responsiveness to user needs. - Users commend Coosto for its **regularly updated innovative features** , enhancing their experience and meeting their needs effectively. #### What Are Recent G2 Reviews of Coosto? **"[Good alternative to other similar tools](https://www.g2.com/survey_responses/coosto-review-10170682)"** **Rating:** 4.5/5.0 stars *— Jeremy W.* [Read full review](https://www.g2.com/survey_responses/coosto-review-10170682) --- #### What Are G2 Users Discussing About Coosto? - [What is Coosto used for?](https://www.g2.com/discussions/what-is-coosto-used-for) ### 22. [Measure Studio](https://www.g2.com/products/measure-studio/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 30 **Product Description:** Measure Studio is a next-gen social media content intelligence and data analytics platform for media orgs, big brands, and powerful agencies. Supporting TikTok, Instagram, Facebook, YouTube, X (Twitter), LinkedIn, Snapchat, Meta Ads, Google Ads, Google Display & Video 360, and TikTok Ads. - All of your social media data in one place: Bring your data together, and spend your time making better content instead of making bigger spreadsheets. - Performance benchmarking made simple: Quickly see how each post is performing, with automated benchmarks for every metric on every post, video, and story. - Easily group, compare, and share: Effortlessly align your team on the same set of data, updated in real time, and available instantly from any device with a web browser. - Powerful AI analysis that measures content based on what's actually in it, even specific people, places, and activities. - Track and monitor your closest competitors with public data tracking and competitor analysis. #### What Are Recent G2 Reviews of Measure Studio? **"[Easy, convenient and flexible!](https://www.g2.com/survey_responses/measure-studio-review-7345641)"** **Rating:** 4.0/5.0 stars *— Verified User in Broadcast Media* [Read full review](https://www.g2.com/survey_responses/measure-studio-review-7345641) --- **"[Senior Business Operations Manager](https://www.g2.com/survey_responses/measure-studio-review-7345189)"** **Rating:** 5.0/5.0 stars *— Jared L.* [Read full review](https://www.g2.com/survey_responses/measure-studio-review-7345189) --- #### What Are G2 Users Discussing About Measure Studio? - [What is Measure Studio used for?](https://www.g2.com/discussions/what-is-measure-studio-used-for) ### 23. [Recur Post](https://www.g2.com/products/recur-post/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 65 **Product Description:** RecurPost is the complete social media management platform. We offer every feature that other schedulers offer, but our speciality is evergreen content. We offer chatGPT-based content creation, automated new article import from your website, content curation via Google alerts, scheduling for a particular date and time as well as repeated scheduling. Our social inbox helps you read and reply to incoming messages quickly. Our reports tell you exactly what is working and what needs to be changed. ### What Do G2 Reviewers Say About Recur Post? *AI-generated summary from verified user reviews* **Pros:** - Users value the **prompt and helpful customer support** of RecurPost, enhancing their overall experience and issue resolution. - Users appreciate the **efficient post scheduling** of RecurPost, enhancing their social media management experience significantly. - Users value the **time-saving automation** of RecurPost, making social media management effortless and efficient. - Users value the **centralized management** of Recur Post, finding it effective for handling multiple profiles seamlessly. - Users find RecurPost to have an **intuitive interface** that simplifies social media management and enhances productivity. **Cons:** - Users feel that while the current features suffice, **customization in reporting** could greatly enhance their experience. - Users find the **dashboard usability lacking** , noting it could be more modern and intuitive for new users. - Users note **layout issues** that hinder a modern experience and require extra clicks for navigation. - Users note **limited customization** options in Recur Post, which can affect the user experience and dashboard intuitiveness. - Users note the **limited features** of Recur Post, wishing for a more intuitive dashboard and smarter content suggestions. #### What Are Recent G2 Reviews of Recur Post? **"[RecurPost Keeps Social Scheduling Simple, Organized, and Smooth](https://www.g2.com/survey_responses/recur-post-review-12674432)"** **Rating:** 5.0/5.0 stars *— Shadab K.* [Read full review](https://www.g2.com/survey_responses/recur-post-review-12674432) --- **"[Effortless Social Media Management with Automation](https://www.g2.com/survey_responses/recur-post-review-12668369)"** **Rating:** 4.5/5.0 stars *— Ghanshyam D.* [Read full review](https://www.g2.com/survey_responses/recur-post-review-12668369) --- #### What Are G2 Users Discussing About Recur Post? - [What is Recur Post used for?](https://www.g2.com/discussions/what-is-recur-post-used-for) - 1 comment ### 24. [Snoopreport](https://www.g2.com/products/snoopreport/reviews) **Average Rating:** 3.7/5.0 **Total Reviews:** 3 **Product Description:** Snoopreport is an Instagram Activity Tracker. See who they follow and what they like on Instagram. Want to know more about someone's interests and hobbies? Check our AI Summary for gift and date ideas, conversation starters and much more. Whether you want to see someone’s Instagram likes or know who someone recently followed on Instagram, Snoopreport has you covered. Simply choose which person or page to snoop on. In one dashboard, Snoopreport gives you which photos and reels someone liked, which profiles they followed or unfollowed, when they’re most active, what their interests are, and more! As your personal Instagram monitoring tool, Snoopreport goes beyond the basics. Need an Instagram follower viewer? Done. Want to monitor your child’s social media usage? Simple. Curious about the person you matched with on a dating app? Say less. Just leave it to Snoopreport as your one-stop-shop Instagram activity tracker. There’s a reason why hundreds of thousands of users trust Snoopreport. Most importantly, it’s 100% legal, ethical, and transparent. By combining public data with our proprietary platform, Snoopreport makes Instagram tracking easy. That’s all while keeping you 100% private. No need to install an app or visit someone’s profile yourself. Just leave the activity tracking to Snoopreport, your personal Instagram like viewer and follower tracker. Snoopreport doesn’t stop at like and follower data. With the power of AI Instagram tracking, you’ll get a full psychological profile with an interests section, location data, education information, and more. These personalized AI insights help you get to know the user better as well through conversation starters, recommended places to visit, and even unusual aspects about their profile. No other tool leverages AI social tracking like Snoopreport. #### What Are Recent G2 Reviews of Snoopreport? **"[Track Your Favourite!](https://www.g2.com/survey_responses/snoopreport-review-9637974)"** **Rating:** 4.0/5.0 stars *— Kunal Kumar C.* [Read full review](https://www.g2.com/survey_responses/snoopreport-review-9637974) --- #### What Are G2 Users Discussing About Snoopreport? - [What is Snoopreport used for?](https://www.g2.com/discussions/what-is-snoopreport-used-for) ### 25. [Auris](https://www.g2.com/products/geny-labs-auris/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **Product Description:** Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost. #### What Are Recent G2 Reviews of Auris? **"[Auris AI- The Best Transcription Tool There is](https://www.g2.com/survey_responses/auris-review-9105530)"** **Rating:** 5.0/5.0 stars *— Adeniyi O.* [Read full review](https://www.g2.com/survey_responses/auris-review-9105530) --- ## What Is Social Media Listening Tools? [Social Media Marketing Software](https://www.g2.com/categories/social-media-marketing) ## What Software Categories Are Similar to Social Media Listening Tools? - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) - [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) --- ## How Do You Choose the Right Social Media Listening Tools? ### What You Should Know About Social Media Monitoring Tools ### What are Social Media Monitoring Tools? Social media monitoring tools are often a company's main platform for consumer engagement and customer insights. How a company interacts with its customers speaks volumes about whether it values what its consumers want and how much it is willing to improve its product offerings and campaign messages to cater to those consumers. Using social media monitoring as a form of social listening can also help give provide a company with valuable customer insights that will help identify trends, track competitors, and understand customer sentiment. Social media monitoring benefits include: Key Benefits of Social Media Monitoring Tools - Monitoring accounts on various social media platforms - Quickly receiving alerts of customer criticism or complaints - Tracking brand competition - Monitoring your social media reputation and presence in real time - Gaining insights on the effectiveness of your social media approach ### Why Use Social Media Monitoring Tools? **Revenue –** Social media monitoring can generate more revenue for your company. Understanding how consumers interact with your social media posts can clue your business in on what to do to grow your audience, which translates to more subscribers and, therefore more revenue for your business. **Customer Loyalty –** Beyond growing your customer base, social media monitoring is also a great tool to manage the customers that you already have. Brand loyalty can be earned from customers if you engage with them on a more personal level, answer any concerns that they might have, and improve your product based on the feedback provided through social media. **Competitor Insights –** Social media monitoring can give your business insight into how your competitors are performing. Consumers that may be responding negatively to your competitor's offerings can be used to promote your own marketing campaigns and how your product offerings outperform the competition. **Brand Presence –** One of the greatest benefits of social media monitoring tools is the ability to produce in-depth reports on brand presence. With social media monitoring, you can produce reports with easy-to-understand datasets. Competitive reporting is key to understanding the effectiveness of social media marketing campaigns and the underlying flaws that may be present. Remedying issues and capitalizing on effective methodologies can do wonders for a brand’s presence across social networks. ### Who Uses Social Media Monitoring Tools? **Marketing –** Social media monitoring tools allow marketers to personalize content to specific users or demographics and identify thought leaders or influencers. Social media monitoring software can help marketing teams respond to social network mentions and facilitate customer engagement. Furthermore, user mentions such as asking for assistance or complimenting a product can be captured and used for future campaigns to demonstrate satisfaction and dedication. Engagement with these users across various social networks may also lead to increased traffic and customer engagement. **Customer Service Teams –** Customer service teams use social media monitoring tools to listen to customer complaints or answer any concerns they might have. They can respond to positive or negative mentions in order to mitigate escalations in customer frustration and keep the customer base happy. **Public Relations Teams –** Outreach and public relations teams monitor social media to identify whether they need to publicly respond to a major customer concern. If your company is being viewed negatively because of a major misstep, then PR can respond with a company-wide message and answer customer concerns in a succinct message. ### Kinds of Social Media Monitoring Tools **Review Aggregator Tools –** These types of social monitoring tools aggregate all of your business’ online reviews in one organized list. This helps your business easily identify negative customer reviews and whether the issue can be quickly mitigated. Responding quickly to negative reviews can be the difference between retaining a customer and losing them to your competitors. **Lead Generation Tools –** These types of social media monitoring tools allow you to pick up on leads via social media interactions. Lead generation tools have features that filter social mentions, whether they be negative, positive, or neutral. Lead generation tools also allow you to see who is talking about your product the most. You can then mark these people as leads and interact with them directly to convert them into customers. More leads via social media mean more revenue for your business. **Social Mention Tools —** Social media monitoring tools specializing in social mentions help you determine how often your brand is being mentioned. These tools can filter what type of social media platforms you would like to monitor, the sentiment of the mentions, social mention demographics, etc. Monitoring social mentions can show who is talking about your product and what they are saying about it. This can directly influence your marketing and outreach teams’ successes. They can use social mentions to tailor their future efforts to correlate with what people want and discover what demographics your company should focus on. ### Social Media Monitoring Tools Features **Cross-Channel Monitoring –** Cross-channel monitoring features allow you to simultaneously track activity from your accounts across various social media channels. This centralizes data collection and tracking and improves the efficiency of social media monitoring. If your company has many social media accounts, utilizing cross-channel monitoring features can help you easily manage them. Listening to users across all networks will paint an accurate picture of how they perceive your social media posts and brand. **Analytics –** [Social media management software](https://www.g2.com/categories/social-media-mgmt) tools typically offer features that help analyze the trends you observe and search efficiently for data. These tools allow you to optimize internet searches to find facts faster. Some products can create reports that visualize data, making it easier to analyze results and measure the effectiveness of your social media strategies. **Social Reporting –** Social reporting allows your company to access custom reports and dashboards to measure social activity and engagement opportunities. It also allows users to export data and graphs into PowerPoint, Excel, and other useful data-reporting programs. This feature provides great visuals for you to present data in meetings. **Sentiment Scoring –** Sentiment scoring determines whether social mentions of your brand are positive, negative, or neutral. This feature helps you monitor whether certain products are performing well and if marketing changes need to be made to keep customers happy. **Influencer Identification –** Influencer identification helps identify who is talking about your brand along with their influence over social communities. This feature can help bolster your company’s reputation by having popular social media bloggers feature your brand on their own social media accounts. **Publishing –** Most social media monitoring software offers a publishing feature that allows users to auto-schedule social media posts. Users can schedule posts for months into the future, which can save your company plenty of time. Publishing features also automatically post blogs from your website onto social media. This is a great way to bolster the views on your blogs and generate more traffic back to your website. ### Trends Related to Social Media Monitoring Tools **Finding Brand Influencers —** Some social media monitoring tools can identify the most important and influential people who are interacting with your brand. New tools feature built-in algorithms that assign scores to people who interact with your brand to quickly identify who has a high influence in the social media world. This can be very helpful in boosting your brand recognition. For example, if your brand fits within the restaurant industry, then you may be able to easily identify top food critics and have them review your restaurant to boost your popularity. **Real-Time Tracking –** A new trend in social media monitoring tools is providing real-time analytics to track live hashtags and media mentions. Tracking in real time helps companies find customer complaints when they occur, which can help put these fires out in an efficient manner. ### Potential Issues with Social Media Monitoring Tools **Inaccurate Sentiment Analysis –** As with all artificial intelligence, it can be very difficult to teach AI to monitor human emotions. As such, having a social media monitoring tool accurately pick up on all negative or positive responses to your brand can be a near-impossible task. When implementing a social media monitoring tool, be aware of potential inaccuracies in customer sentiment analysis, as it may not paint the full picture of how your brand is being viewed. **Over-Listening –** Focusing too much on one negative social mention can prove to be counterproductive. Brands constantly trying to filter out all the negative reviews can spend too much time doing so, which distracts them from more important tasks. Furthermore, a few negative sentiments can influence brands to switch gears on certain products and make poor decisions. When implementing a social media monitoring tool, companies must have a thick skin and understand when it is truly worth listening to the consumers. **Spam –** Social media monitoring tools have difficulty filtering out all the spam when robots or other people post about your brand for their own promotion. Because of this, your social media monitoring tool may pick up on many unwanted social mentions that don’t positively impact your company because they’re not coming from actual users. This can waste a lot of time for companies trying to use actual customer data to influence their marketing. ### Software and Services Related to Social Media Monitoring Tools **Influencer Marketing Software –** [Influencer marketing software](https://www.g2.com/categories/influencer-marketing) helps organizations identify, recruit, and communicate with social influencers. While some social media monitoring software can perform this task, influencer marketing software can be a great tool to complement your social media monitoring by maximizing influencer outreach. **Social Media Analytics –** [Social media analytics software](https://www.g2.com/categories/social-media-analytics) provides functionality for gathering and reporting on data related to social media accounts. Social media analytics products are used by social media, marketing, and communications teams that use analytics tools to identify successful practices, target demographics, and analyze real-time consumer practices. **CRM –** Social media monitoring tools collect data that can be incorporated with [customer relationship management (CRM) software](https://www.g2.com/categories/influencer-marketing). CRM integration will connect data on your overall customer base with data related to your social media interactions. This will help you accurately analyze the effectiveness of your social media strategies. **Social Media Management –** [Social media management software](https://www.g2.com/categories/social-media-mgmt) allows users to schedule posts months in advance. When social media managers have surplus content, they can schedule posts accordingly to ensure they share as much content as possible. This can be a great tool to complement social media monitoring and double down on your brand presence. **Online Reputation Management –** [Online reputation management software](https://www.g2.com/categories/online-reputation-management) allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Similar to social media monitoring, this will help your company keep track of critical social mentions and customer complaints to keep your brand’s reputation in a positive light.