Eren Y.
EY
Eren Y.
Financial Analyst
Enterprise (> 1000 emp.)
"Great product, allows for at home use and connection to company systems"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto firewall allowed easy user-interface to select gateway location for ease of access in connecting and using VPN to work from home, keeping DoD related material and servers safekeeping. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Product sometimes automatically connects me to a wrong gateway VPN location, for example instead of Southeast, it will use North America which will increase latency and work server access delays. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"PANW next gen firewalls review"
3.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

It is easy to use and integrate - already integrated in the AWS marketplace and accounts.One of the standout features is the firewall's ability to identify and control applications regardless of port, protocol, or encryption. This allows us to use it at the application level. It is easy to implement as well with standard protocols and libraries. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Trust and safety is still a concern since it is an external firewall and security system as compared to inhouse or self developed systems.Many aspects of the firewall are abstracted which do not give as much level of control sometimes. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Palo alto Networks NGFW is the best firewall in performance."
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

What I love about PAN NGFW, it is resilent in performance and It enhances performance by processing traffic efficiently. Also It detect and blocks zero-day threat in real-time without affecting the firewall performance. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Our customers complain about, It's very expensive and some of our customers mention that support is inconsistent, even for premium plans. Desipite those there is nothing to complain about. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Convenient and feature-rich but expensive"
3.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

The ease of use and quick integration make it a very useful tool, especially considering all the features it contains. It has also been very easy to onboard people to teach them how to use it, which hasn't been my experience with some competitors. Overall, it does it's job of securing our systems well. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

In my experience, it essentially just boils down to the cost. It is noticeably pricier compared to it's alternatives. Review collected by and hosted on G2.com.

Moshiur A.
MA
Moshiur A.
Customer Experience Specialist
Manufacturing
Enterprise (> 1000 emp.)
"Palo Alto Networks - the global cybersecurity leader!"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

The most useful of such firewall like Palo Alto is that it has the most advanced cloud security that every company needs. One of the upsides is that it can protect your devices from the future threats with the power of precision AI integrated system. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

On a personal level, I dont think there is a least useful or any downsides of using this firewall. Review collected by and hosted on G2.com.

Erik Joel E.
EE
Erik Joel E.
Cyber Security Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Review of palo alto"
3.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto’s next-gen firewalls simplify network protection by blocking threats automatically and giving clear visibility into traffic. They let you control apps and users while reducing the need for multiple tools, offering strong security with less hassle. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The least helpful aspect of Palo Alto’s next-gen firewalls is their high cost, which can be a challenge for smaller businesses. The setup and configuration can be complex, especially for teams without dedicated IT expertise. Advanced features may feel overwhelming without proper training. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Robust, user friendly and of course truly next gen"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

appreciate Palo Alto's Next-Generation Firewalls for their robust security features and comprehensive threat prevention. The ability to inspect traffic at the application level, combined with real-time threat intelligence and deep packet inspection, provides excellent protection against both known and emerging threats. The intuitive management interface and centralized control make it relatively easy to configure and monitor, even for complex environments. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The firewall can be quite expensive, which may be prohibitive for smaller organizations. The setup process can also be complex for those not well-versed in advanced security configurations. Despite these drawbacks, Palo Alto’s NGFW is a strong choice for businesses seeking comprehensive, enterprise-grade protection. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Palo Alto Firewalls are so far better than my expectations"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

The firewalls capabilty of handling traffic is top notch and the way you can develop custom App IDs are my favourite part and intergration of Palo Alto Firewalls with Gloabal Protect VPN is also amazing. We have 50+ firewalls in our organisation ranging from PA-220 and to PA-5000s series and we use panorama to manage these firewalls which makes the management easy. Also the URL firteling, WildLife threats and use of EDLs are also one of the great features of the firewalls. The options you have while implementing the new firewalls rules is something that is helpful where you can customize your rule however you want. It is very easy to implement the firewall rules, even a fresher in the security industry can easily grasp it.

Finally, the customer support, Palo Alto's customer support are very responsive and so far whatever engagement I had with them were always very prompt and very promising. They were able to help from technical to sales in a very excellent way. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The only downside of using the Palo Alto Firewalls is there resolution of bugs. When you report a bug it takes few weeks for them to resolve that and get new patches of the software version. Review collected by and hosted on G2.com.

Anil Baki D.
AD
Anil Baki D.
System Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable, Secure, and Robust Firewall Solution"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto’s NGFW offers an intuitive and user-friendly interface that simplifies policy management. The integration of threat intelligence and the ability to inspect encrypted traffic without performance degradation is excellent. I appreciate its wide array of features like URL filtering, application control, and its cloud-based threat analysis. It has significantly improved our network’s security posture Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The licensing and cost structure can be a bit high, particularly for smaller organizations. Additionally, the learning curve for some advanced features may require dedicated training or consultation to fully leverage its capabilities. Occasional updates can introduce minor bugs, but these are usually quickly resolved. Review collected by and hosted on G2.com.

Dian P.
DP
Dian P.
Network Engineer
Enterprise (> 1000 emp.)
"Number one firewall of choice"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Very easy to work with via the GUI interface. Easy to use from a network engineer's perspective as well as the customer. Strongest firewall in inddustry for security. Less bugs than Fortinet products, which makes easier multi implementation management. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Nothing when I think of the comparison of other vendors and what they offer as product quality and development. Review collected by and hosted on G2.com.