Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Excellent firewall solution"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

The Palo Alto experience is different; it surprised me and my whole team. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

It could be more intuitive, with a simpler, more streamlined dashboard that’s easier to navigate. Review collected by and hosted on G2.com.

Akber S.
AS
Akber S.
AI & RLHF Quality Assurance Specialist
Small-Business (50 or fewer emp.)
"A Comprehensive and Reliable NGFW Solution We Trust"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

What I appreciate most about Palo Alto Networks Next-Generation Firewalls is their robust and granular control over network traffic. The ability to identify applications, users, and content (App-ID, User-ID, Content-ID) is unparalleled, allowing us to create highly specific security policies that go far beyond simple port and protocol blocking. The threat prevention capabilities, including WildFire for zero-day threat analysis, are top-notch and have significantly improved our security posture. I also find the centralized management interface (PAN-OS itself, and Panorama for larger deployments) relatively intuitive for such a powerful device, making administration and monitoring efficient. The visibility it provides into network activity is crucial for troubleshooting and incident response. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The primary downside, for us and many others, is the cost. Palo Alto Networks firewalls are a premium product, and the initial investment plus ongoing subscription and support costs can be substantial, especially for smaller organizations. While powerful, the sheer number of features and configuration options can also present a steep learning curve for new administrators who aren't familiar with the PAN-OS ecosystem. We've also found that some advanced feature licensing can be a bit complex to navigate, and sometimes troubleshooting very specific or niche issues can require deep dives into documentation or support tickets, which, while generally helpful, can take time. Review collected by and hosted on G2.com.

SS
Shoaib S.
"Secure and Robust, Needs Size Optimization"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

I like the features of Palo Alto Networks Next-Generation Firewalls and how well it handles policy implementation. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

I don't like the body size of the Palo Alto Networks Next-Generation Firewalls. Review collected by and hosted on G2.com.

VM
VedPrakash M.
Security Analyst (R.E Engineer )
Computer & Network Security
Mid-Market (51-1000 emp.)
"Comprehensive Protection with Palo Alto Networks Next-Generation Firewalls"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

I like that Palo Alto Networks Next-Generation Firewalls are easy to use, very reliable, and give strong protection against all kinds of cyber threats. They make it simple to see and control what’s happening on the network, which helps keep everything safe. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

They can be a bit expensive compared to other options, and sometimes setting up advanced features takes extra time and expertise. Updates can also cause brief interruptions if not planned well.ease of integration and customer support Review collected by and hosted on G2.com.

DP
Dipal P.
Senior GRC Advisor
Enterprise (> 1000 emp.)
"Palo Alto Networks!"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto Networks Next-Generation Firewalls stand out for their deep visibility and granular control over network traffic, allowing precise policy enforcement. Their integration of threat intelligence with real-time updates through WildFire enhances zero-day protection. The unified management interface simplifies administration across distributed environments. Additionally, their strong application awareness and user identification features make them especially effective for securing modern, hybrid networks. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

One downside is the steep learning curve, especially for teams new to Palo Alto’s ecosystem. Licensing and subscriptions can also be complex and expensive, which may be a barrier for smaller organizations. Additionally, software updates occasionally introduce bugs that require careful testing before deployment. Review collected by and hosted on G2.com.

Mohamed M.
MM
Mohamed M.
Senior NodeJs Developer
Mid-Market (51-1000 emp.)
"Cybersecurity with AI Muscles | A Look at Palo Alto Networks"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

it’s just super helpful ‘cause you can actually see what’s going on in your network and stop bad stuff before it gets messy. And like, everything’s in one spot, so you’re not jumping between a million tools. Makes life easier, Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Tbh the setup can be a pain, especially if you’re new to it. There's kinda a learning curve, and some stuff feels more complicated than it needs to be Review collected by and hosted on G2.com.

AG
Akshay G.
Software Engineer
Enterprise (> 1000 emp.)
"Good security and simple interface."
3.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

What I like most is how much control and visibility they give you. Being able to manage traffic based on specific applications and users makes a big difference in keeping things secure without slowing everything down. Also, the way it works with GlobalProtect is super smooth, remote access feels just as secure as being on-site. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The interface can be a bit overwhelming at times, especially if you’re not used to it. Some settings feel buried or harder to find than they should be. Also, updates and policy changes sometimes take a bit longer to push through, which can slow things down when you’re in a hurry. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Reliable and feature-rich firewall solution for enterprise security needs."
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

One thing I really like is how intuitive the user interface is. The dashboard makes it easy to monitor traffic and set up policies without needing to dig through complex menus. The threat prevention and application control features are also top-notch, especially the App-ID feature that gives more granular control over traffic. The performance has been rock solid even during peak loads. Their integration with cloud-based threat intelligence helps a lot with zero-day attacks and emerging threats. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The main downside is the learning curve in the beginning. If you’re new to Palo Alto, the terminology and rule management style are a bit different compared to other firewalls like Cisco or Fortinet. Also, licensing costs can add up quickly if you want all the advanced features like WildFire or Threat Prevention. Another small gripe is that some firmware upgrades have caused brief outages, so you need to plan maintenance windows carefully. Review collected by and hosted on G2.com.

Sahithi M.
SM
Sahithi M.
Data engineer
Mid-Market (51-1000 emp.)
"Helpful tool for daily tasks"
5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Handling everything with the Palo Alto is very smooth. The dashboard is clean and also very easy to do navigation , and I like how it handles traffic depending on applications, users, content. It gives strong insights into network activity, which really helps with troubleshooting. Details like threat detection and URL filtering are good, and WildFire adds an additional layer of safety through catching threats before. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

To be honest, it’s pretty solid overall, but the updates can feel kinda slow or annoying sometimes. If you’re new to it, it takes a bit to figure things out like, setting up those detailed rules isn’t super friendly. Also, it’s little pricey, so probably not the best for small setups. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Rock-solid perimeter security with unmatched application visibility"
4.5/5
What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto’s App-ID and Threat Prevention engines give us granular control over traffic we never had with our previous stateful firewall. We can write policies around business apps instead of IP/port combos, then verify exactly what was allowed/blocked in the detailed logs. WildFire zero-day analysis has already caught two pieces of unknown malware in the last quarter, and the cloud signatures hit our gateways within minutes. Centralized management in Panorama is another highlight one commit pushes our rules to three sites, so audit time dropped from hours to minutes. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Licensing is pricey and can be confusing (Threat Prevention, WildFire, DNS Security, etc.). The web UI occasionally lags when committing large rule-set changes, and the learning curve for first-time admins is steep expect to spend time in the docs or take the EDU-210 course. Support is generally solid, but faster response requires the higher-tier contract. Review collected by and hosted on G2.com.