VR

Vladimir Andrei R.

Delivery Consulting Specialist

Small-Business (50 or fewer emp.)

3/10/2026

"Consultor engineer"

5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

I like the administration console Web and the practice logs Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

I dislike the commit it's more slow depend of the model the device Review collected by and hosted on G2.com.

DL

Dragos L.

L1 SOC ANALYST

Mid-Market (51-1000 emp.)

2/13/2026

"Detailed Traffic Visibility and Flexible Rule Management with Palo Alto Firewalls"

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

I think most firewalls see the traffic but palo alto's firewalls have detailed view of who made that traffic where and when. you can create rules and manage that very well, for example you can enable a website but block some unwanted features of that site Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

i think the most annoying thing is the dcoomit what from the config menu, it can take from 30 seconds to 5 minutes Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Enterprise (> 1000 emp.)

5/11/2026

"Easy perimeter rule management, with complete metrics and reports"

5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

The easy management of perimeter security rules, the different metrics and reports that the platform provides you Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

That the learning curve is quite large compared to other products Review collected by and hosted on G2.com.

GA

Ghaith A.

Information Security Officer

Enterprise (> 1000 emp.)

5/12/2026

"Palo Alto Firewall Strengths and Considerations"

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

User-Friendly Interface

SSL Decryption

Threat Prevention and URL Filtering

Deep Packet Inspection Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

cost

a lot of false positive

Performance Overhead Review collected by and hosted on G2.com.

KA

Khandakar A.

System Engineer

Mid-Market (51-1000 emp.)

2/3/2025

"Great product"

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

best part is automation and zero trust enforcement. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

although its a great product but its veru costly. Review collected by and hosted on G2.com.

UR

Uday R.

Network Specialist

Enterprise (> 1000 emp.)

8/18/2025

"Reliable, Secure, and Intelligent Firewall Solution"

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

The best part about Palo Alto Networks Next-Generation Firewalls is their ability to provide deep visibility and control over network traffic without compromising performance. The user interface is intuitive, and the integration with threat intelligence ensures that the firewall can detect and prevent both known and emerging threats in real time. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

The initial setup and configuration can be complex, especially for administrators who are new to the platform. The learning curve is somewhat steep, and fine-tuning security policies requires time and expertise. Licensing can also feel a bit confusing, as different features often require separate subscriptions. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?

Palo Alto Networks Next-Generation Firewalls are helping us prevent advanced threats, control applications, and secure remote access for users across different locations. They provide deep visibility into traffic, which makes it easier to detect and stop malicious activity before it impacts operations. The granular policies reduce risks, improve compliance, and save time for the IT team by simplifying management through centralized monitoring. Overall, it has strengthened our security posture while keeping network performance stable. Review collected by and hosted on G2.com.

DS

Devansh S.

SWE

Small-Business (50 or fewer emp.)

8/18/2025

"Palo Alto Networks Next-Generation Firewalls"

2/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto Networks Next-Generation Firewalls are excellent for their advanced threat prevention, providing superior visibility and control over applications, users, and content. Their unique App-ID, User-ID, and Content-ID technologies enable highly granular and effective security policies. This comprehensive approach, combined with features like WildFire for zero-day threat analysis, significantly enhances an organization's overall security posture. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

While Palo Alto Networks' Next-Generation Firewalls offer strong security, their primary drawbacks are often cited as high cost and complexity. The extensive features and advanced capabilities come with a steep learning curve and expensive licensing, which can be prohibitive for smaller organizations. Additionally, some users have reported issues with performance degradation when enabling all advanced security features and have noted that customer support can be inconsistent. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?

Palo Alto Networks Next-Generation Firewalls are designed to address the challenges of modern, application-driven networks and sophisticated cyber threats. They solve the problem of limited visibility and control that traditional firewalls have by identifying and controlling traffic based on the application, user, and content, not just IP addresses and ports. This allows for the creation of precise security policies, which directly benefits me by reducing the attack surface, simplifying network management, and providing robust protection against a wide range of threats, including zero-day attacks and malware hidden in encrypted traffic.

Sources Review collected by and hosted on G2.com.

UA

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

8/10/2025

"Powerfull firewall, with many features and powerfull tools to strengthen a network."

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

I enjoy using the zone based firewall system. It allows you to group interfaces into zones rather than having a single interface per zone, which helps in large networks. It also has powerfull tools to monitor and improve an existing network, such as using the ACC and policy optimiser.

The routing engine is quite good, allows you to create complex routing paths which is usually reserved for larger routing devices.

Deploying on a VM compared to physical appliances is also great.

TAC is quite quick to reespond to any issues. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

Not being able to select mgmt interface in a different order when deploying as a VM.

Having a limitation of 1 subnet per interface as a DHCP scope.

ACC feels outdated, it should be updated to a more easier to understand interface. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?

Being able to create policies that use application type rather than port. Which is a game changer to traiditonal firewalls using port based policies.

Although not used a lot, using user based policies further strengthens policy access, incorporating zero trust architecture is easier.

Dynamic threat updates helps secure devices and services without manual intervention. Review collected by and hosted on G2.com.

PK

Parth K.

Security Engineer

Small-Business (50 or fewer emp.)

8/14/2025

"PCNSE-certified with experience deploying, configuring, and managing Palo Alto NGFWs."

4.5/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

Palo Alto NGFWs provide exceptional visibility and control over network traffic, seamless integration with security tools, advanced threat prevention, and user-friendly management via Panorama. The App-ID and Content-ID features are incredibly effective at identifying and blocking threats in real time, enhancing overall security posture. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

While Palo Alto NGFWs deliver top-tier security, initial setup and policy configuration can be complex for beginners. Licensing costs and subscription renewals can also be expensive, and frequent updates may require planned downtime in high-availability environments. Additionally, some advanced features have a steep learning curve. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks Next-Generation Firewalls solving and how is that benefiting you?

Palo Alto NGFWs help prevent advanced threats, stop malware, and control applications with precision. Their App-ID, User-ID, and Threat Prevention features improve network visibility, reduce attack surface, and ensure compliance. This has strengthened our security posture, minimized downtime, and allowed faster, more confident incident response. Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

11/27/2025

"Exceptionally Reliable Firewall with Outstanding Support"

4/5

What do you like best about Palo Alto Networks Next-Generation Firewalls?

Very reliable Firewall with very good support.

Large number of Features

Less known bugs

Holds large number of logs which are useful for troubleshooting Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Next-Generation Firewalls?

It is expensive when compared to other vendor

Required additional license for SD WAN

Does not provide troubleshooting tools like ping, nslookup etc in GUI which are provided few other providers Review collected by and hosted on G2.com.