Stephen T.
ST
Stephen T.
COO
Mid-Market (51-1000 emp.)
"Highly customizable software and superb support"
5/5
What do you like best about Palette?

We have several different commission plans in place simultaneously for each of our sales and SDR teams and Palette can handle them all. It integrates with Salesforce and NetSuite seamlessly to pull the latest data without manual intervention, saving a lot of time. The ability to drill into each transaction and see the raw data also makes it easy to troubleshoot whenever a sales rep has a question. Review collected by and hosted on G2.com.

What do you dislike about Palette?

The UI can be a little daunting at first and we would not have been able to complete the implementation without the superb support offered by Simon and his colleagues. The ongoing maintenance can sometimes be challenging, but again, luckily Simon is a superhero and has never failed to jump on the phone and help when it's needed. Review collected by and hosted on G2.com.

Elliot L.
EL
Elliot L.
Mid-Market (51-1000 emp.)
"Easy, intuitive platform"
5/5
What do you like best about Palette?

Very easy to get started with as an end user. Love how it tells me where I am in my quota attainment as well as what I'll be getting paid too. Review collected by and hosted on G2.com.

What do you dislike about Palette?

No major downsides. It would be nice to see the currency the deal was closed in and what that equals in the currency I'm getting paid in in the same chart, but this is clear in different charts so not really an issue. Review collected by and hosted on G2.com.

CB
Casey B.
VP of Sales
Small-Business (50 or fewer emp.)
"Commission Tracking at its Best"
5/5
What do you like best about Palette?

The software integrates seamlessly with our CRM and provides a clear picture of commission due, past commissions, and anything owed in the future. The customer service has been top-notch and responded to my inquiries in a timely manner. They certainly take the thought out of commission tracking. Review collected by and hosted on G2.com.

What do you dislike about Palette?

We've been using Palette for more than 6 months and I genuinely can't think of anything that is negative. I'll continue to use the service as long as we're paying commission. Review collected by and hosted on G2.com.

Shane R.
SR
Shane R.
AE
Mid-Market (51-1000 emp.)
"Super easy!"
5/5
What do you like best about Palette?

I like how quickly Pallette shows me where I am based on my plan. I can even add my own widgets in less than 10 seconds to see the numbers how I want...So fast and easy! Review collected by and hosted on G2.com.

What do you dislike about Palette?

Nothing to complain about...Plan to keep using it. Review collected by and hosted on G2.com.

Anne-Charlotte S.
AS
Anne-Charlotte S.
Senior Account Executive
Mid-Market (51-1000 emp.)
"Awesome plateform to track your bonus !"
4.5/5
What do you like best about Palette?

What I like the ost about Palettte is that I can easily track my target and bonus ! Review collected by and hosted on G2.com.

What do you dislike about Palette?

Interface could be clearer at some points and navigation is not 100% smooth but it's not a big deal. Review collected by and hosted on G2.com.

Jeffrey P.
JP
Jeffrey P.
Business Development
Mid-Market (51-1000 emp.)
"Clear, concise and accurate"
5/5
What do you like best about Palette?

In previous sales jobs, the commissions were confusing with Excel spreadsheets. With Palette, everything is easy to understand and updated with each sale. Great tool! Review collected by and hosted on G2.com.

What do you dislike about Palette?

For the moment, there has been nothing to dislike. It's the first tool I've used where commissions aren't complicated and inaccurate. Review collected by and hosted on G2.com.

Carsten Z.
CZ
Carsten Z.
IT-Application and Automation Manager
Mid-Market (51-1000 emp.)
"Excellent tool for calculating commissions"
5/5
What do you like best about Palette?

The almost unlimited possibilities this tool offers are amazing.

Implementing all the settings with all the different rules was done by Fabien and is an 11 out of 10 stars! Fast replies to emails and same on implementing changes. The details about how the calculations were done changed a few times because I did not have the right information from my! team. So I felt bad often to write again changes he had to do to the plans but he just did it and made me not feel bad about it. Palette did more than we expected at the beginning and I can't think of another company doing this better than Palette.

I was expecting a more do-it-yourself tool, but it's not really needed because of the great Palette team. Review collected by and hosted on G2.com.

What do you dislike about Palette?

The setup took quite some time but its definitely worth the result. Review collected by and hosted on G2.com.

MP
Mitisha P.
Director of Finance
Mid-Market (51-1000 emp.)
"Saved hours for the finance team for month end close"
5/5
What do you like best about Palette?

The Palette team was extremely helpful in getting our tool up and running. We had several plans that were difficult to calculate through an excel sheet and resulted in many errors. Palette inputted all the different plans and calculations into the tool and had the system pull all inputs directly through integrations with Hubspot and our accounting system. The tool simplified our entire process and allowed the sales team to see exactly how much commissions they had earned each day. This shaved off hours of the finance team's time as we no longer had to manually calculate commissions and fix errors every month. We've also been able to pay out commissions more frequently as we don't spend as much time creating the commission statements for our teams. Most of all, I found the Palette team to be extremely responsive and helpful anytime we needed them through this process. They were able to get us up and running in no time and constantly help our team with adding new plans. We did a lot of research before getting a commission tool and I am really glad we went with this one! Review collected by and hosted on G2.com.

What do you dislike about Palette?

A minor item from the finance and HR side - There's no easy way to tell if you paid off commissions from the finance or HR side. There's an approval step that we use for supervisors to approve statements however given our organization is a little complex, it would be nice to have a different coloured checkmark for HR/Finance to show that this amount for the month has been paid. Review collected by and hosted on G2.com.

PA
Paola A.
Finance Manager
Mid-Market (51-1000 emp.)
"Accurate, secure and super efficient!"
5/5
What do you like best about Palette?

Palette is a super sleek and secure commission management tool, as well as user-friendly and accurate. Review collected by and hosted on G2.com.

What do you dislike about Palette?

It's not possible (yet!) to generate consolidated reports automatically from the software. Other than that, there's nothing I can think of!!! Review collected by and hosted on G2.com.

Zac P.
ZP
Zac P.
Sales Operations Analyst
Mid-Market (51-1000 emp.)
"Best Commission Software"
5/5
What do you like best about Palette?

After comparing multiple commission software options we found Palette to be the best in price, customizability, design, and support. Palette's customer-first mentality really shows with their assistance during onboarding, no-cost implementation, free admin seats, and openness to feedback. Review collected by and hosted on G2.com.

What do you dislike about Palette?

I found myself getting a bit lost in the dashboards at first. I continued circling through the same screens before figuring out the correct path to the information I was looking for. That being said the team is always open to feedback and I've already seen improvements based on customer feedback. Review collected by and hosted on G2.com.