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Paldra

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Alpheris is AI customer service for online stores, built and hosted in Germany. Chatbot, team inbox, mail agent and analytics work as one system. The AI answers from the store's real data (products, prices, shipping and return policies, order status on Shopify), checks every statement against its source and hands over to the team when something isn't backed up. Website chat, email (Outlook or IMAP), WhatsApp and Instagram arrive in one inbox. One-line install or one click via Shopify, WordPress plugin for WooCommerce. Hosted with Hetzner in Germany, public DPA.

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