Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"PaperSave for Raiser's Edge"
5/5
What do you like best about PairSoft?

This is a great intergrated solution that seamlessly speaks to the CRM and has wonderful support. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The only thing that limits PaperSave is what Blackbaud has allowed them to customize and integrate. Review collected by and hosted on G2.com.

Thomas M.
TM
Thomas M.
Director of HRIS
Mid-Market (51-1000 emp.)
"PaperSave great for document management and workflow"
5/5
What do you like best about PairSoft?

Easy document management solution with multiple "drop points" via email, scanner, file folders, etc. Workflow capabilities are great for invoice approvals or similar workflow needs. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

There are some browser dependencies in the current version, (must install via Internet Explorer, SilverLight, etc.). These dependencies will be removed in an upcoming release in Q3 of 2019 which will move to full HTML5 / browser independent solution. Review collected by and hosted on G2.com.

WG
Wade G.
Enterprise (> 1000 emp.)
"The PaperSave Solution for Streamlining A/P Workflow"
5/5
What do you like best about PairSoft?

The PaperSave system eliminates the use of hard copy invoices that can easily be misplaced in a high-volume fast-paced office. PaperSave also mitigates the need for tedious manual data entry by allowing invoice data to be scanned as opposed to being manually keyed into the Accounting system. In addition, the various approvals to process and pay the invoices is efficiently tracked in PaperSave with a clear audit-trail. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

I don't dislike anything about PaperSave, though I should point out that the implementation process of any solution (including Papersave) requires significant time and planning. Review collected by and hosted on G2.com.

JR
Joel R.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Implementation and Consultant Review"
5/5
What do you like best about PairSoft?

Honestly it's hard to pick out just one feature that I like best as the program as a whole is just extremely well built. I would say the integration with GP and CRM and other ERP systems helps a lot, along with being able to build custom workflows to suit your organizational needs is great. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

In all honesty I don't have anything that I really don't dislike, again it is a really well rounded product that provides ROI in so many different ways. Review collected by and hosted on G2.com.

AR
Amanda R.
Mid-Market (51-1000 emp.)
"The name says it all"
4/5
What do you like best about PairSoft?

I don't have to: file papers, look for papers at different locations, get out of my cubicle to get signatures, ask to borrow a file from anyone, or wonder where an item is at in the approval process. It's all at your fingertips! Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The system lags at times, not good when trying to get things done during crunch time. Have to reset PaperSave applications when this happens, takes about 10-15 minutes to get going again. Review collected by and hosted on G2.com.

Devan C.
DC
Devan C.
Business Analyst
Religious Institutions
Mid-Market (51-1000 emp.)
"Great product"
5/5
What do you like best about PairSoft?

Love the integrations (RE) but also the flexibility to use without an integration to a system. We are also heavy workflow users. We have some pretty robust conditional workflows for routing work within our Operations department. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Reporting capabilities. Can't get to everything we want & had a bad experience having PS write a report for us Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"PaperSave 7 Preview Webinar was awesome"
5/5
What do you like best about PairSoft?

I like how it adapts to look like the application you are using Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Currently, we are on version 5 and are waiting for our contract completion to upgrade to 6. We are so far behind and cant wait to start using the updated platform. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Reduction of reliance on printed documents"
5/5
What do you like best about PairSoft?

Drag and drop feature straight from Outlook (emails and attachments at the same time with one click) Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Additional server space needed for storing high volume document storage Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Papersave is very easy to use ."
5/5
What do you like best about PairSoft?

The ease in finding documents and no more filing invoices. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

There isn't anything that I dislike about it. Review collected by and hosted on G2.com.

Verified User in Railroad Manufacture
AR
Verified User in Railroad Manufacture
Small-Business (50 or fewer emp.)
"Papersave worth the investment"
4.5/5
What do you like best about PairSoft?

Workflow shuffles documents to reviewers and approvers without shuffling paper. Instant recall of documents attached within our accounting system. Easy access to email or print documents when required. The ability to put notes next to or on the documents is excellent for traceability. All in All great workplace application, not to mention a reduction in paper and paper cost, but this is a hindsight advantage. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Printing through Citrix and Papersave can be undependable sometimes, but should you be printing? That does not save paper. Recalling documents from our accounting system can be a little sluggish. (Could also be dependent on our system bottlenecks). Review collected by and hosted on G2.com.

Response from Holly Condon of PairSoft

Based on the response it appears as if you might be running an old version of PaperSave from within Blackbaud’s classic hosted. Moving to PaperSaveCloud changes the PaperSave experience such that all PaperSave user interfaces run on your workstation and not within the Blackbaud Citrix environment. This means that printing is local, fast, and more dependable. Please contact your Customer Account Manager for more information on how to move to PaperSaveCloud.