Not needing to go to a file cabinet every time I need to review an invoice. This helps with negotiating contract renewals, as well as to remember what was involved with a purchase.
Additionally, I like the internal control strengths of the approval workflow when working with digital/remote/multi-location offices. Review collected by and hosted on G2.com.
Uptime is really important for us. Your support is great when we need it, but I we do find ourselves needing it more often than some of our other software.
I had to complain a lot when we were implementing to get service/get it done. I was highly available but the consultant did a horrible job. He is no longer with the company. Once Ana Mendoza got on board, it was a much better experience. Review collected by and hosted on G2.com.
Thank you for your review. We apologize that you've had some issues that have required support. We are happy to hear that Ana was able to enhance your experience with our support team. Please feel free to reach out if you have any questions or concerns. Thanks again!
-Josh C.