--- title: PairSoft Reviews meta\_title: 'PairSoft Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 115 reviews by the users' company size, role or industry to find out how PairSoft works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 115 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

# PairSoft Reviews & Product Details

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PairSoft brings together industry-leading products – PaperSave, DocuPeak, WorkPlace, and APRO – to form the strongest procure-to-pay platform for mid-market and enterprise businesses. With PairSoft, automating the creation of purchase orders, invoice capture, AP payments, and approval workflows is a breeze. Best of all, PairSoft features true integrations with trusted ERPs like Microsoft Dynamics GP and 365 Business Central, Blackbaud (BBCRM, Raiser's Edge NXT, and Financial Edge NXT), NetSuite, Oracle Financials Cloud and E-Business Suite, and Sage Intacct, which means you don’t have to toggle between tools to get your work done. NEW! Payment Management: PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process. Accounts Payable: The AP process can be time-consuming and frustrating for businesses of any size. Break free of manual processes with PairSoft's automated invoice processing and workflows that directly integrate with your ERP. ECM: Maintaining organized files is a business necessity, but the expense associated with paper-based processes typically outweighs the return on investment. PairSoft's document management solutions eliminate 30% of time spent filing, searching, and retrieving documents. Procurement: Empower your entire team with PairSoft's innovative procure-to-pay solution that’s easy for employees, effective for management, and powerful for accounting. Fundraising: Free up your fundraising and advancement teams’ time by reducing the amount of traditional, paper-based processes they use. PairSoft's secure, cloud-based platform integrates with popular applications and boosts efficiency with automated gift and donation processing and streamlined document management. Schedule your free demo now: https://www.pairsoft.com/get-a-demo/

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Product Website
PairSoft
Seller
[PairSoft](https://www.g2.com/sellers/pairsoft-0e980ff1-8efc-4d38-862a-c14c9d89043a)
Discussions
[PairSoft Community](https://www.g2.com/products/pairsoft/discuss)
Languages Supported

German, English, Dutch

Solution Type

All-in-One

Overview by
Jem Boyd

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## Pricing

Pricing provided by PairSoft.

### Essentials

Starting at $10,000.00

2250000 Documents Per Year

[
View More Pricing Information
](https://www.g2.com/products/pairsoft/pricing)

## PairSoft Integrations
(11)

What do users say about integrations?

Verified by PairSoft

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackbaud Enterprise Fundraising CRM

](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackbaud Financial Edge NXT

](https://www.g2.com/products/blackbaud-financial-edge-nxt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackbaud Raiser's Edge NXT

](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BlackLine Financial Close Management

](https://www.g2.com/products/blackline-blackline-financial-close-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DM Valid

](https://www.g2.com/products/dm-valid/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dynamics 365 Finance

](https://www.g2.com/products/dynamics-365-finance/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Oracle EBS Financials

](https://www.g2.com/products/oracle-ebs-financials/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Oracle Fusion Cloud Financials

](https://www.g2.com/products/oracle-fusion-cloud-financials/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sage Intacct

](https://www.g2.com/products/sage-intacct/reviews)

Show More

 ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.")
JC

Jennifer C.

Director of Accounting Ops

Mid-Market (51-1000 emp.)

11/8/2022

"Caution"

0/5

What do you like best about PairSoft?

There are no positives. The best thing would be to avoid this system all together. We have tried to get assistance in fixing the issues for 4 months now, and each day is a repeat of the one before where nothing works. They may eventually solve the invoice in question, but the same problem will occur on the following invoices processed. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Lack of timely response to tickets for problems. Their team is also nonresponsive to emails/tickets, and it takes a week to get help, even on urgent issues.

This "OCR" software does not read Vendor Name, Invoice Number, Dollar Amount, Invoice Date from incoming invoice documents.

It attempts to GL code the invoice based on history but misses the dollar amounts and does not allow users to edit the line to add it. You have to delete that line and rekey it all. There is NO efficiency gain with this software because your team will have to touch EVERY invoice at many touchpoints.

Additionally, it does not integrate/communicate well with your ERP system. Ours continually show approved in Pairsoft, but in our ERP it shows pending. Our IT team has verified the issue is occurring in Pairsoft and not our system. We also started using the approval routing feature this year, which is a NIGHTMARE. It finds the assigned workflow when it wants to, fails frequently, and Pairsoft Techs cannot find the root cause.

Our invoices are simple, we process about 1200 invoices a month and that is too much for Pairsoft to handle.

We have been using their system for approximately 3-4 years, but we are looking for another provider as we have outgrown them. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

It was supposed to solve an efficiency problem so we would not need to add headcount to manage the increase of invoices.

There has been NO benefit, it is creating more work. Review collected by and hosted on G2.com.

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Response from Jem Boyd of PairSoft

[Editedit](https://www.g2.com/survey_responses/pairsoft-review-7275172/official_response/edit)

Hi, Jennifer. We're sorry to hear about your experience with our software - it's definitely not the user experience we want your organization to have! Can you send us an email at info@pairsoft.com so we can get this addressed right away? Thank you in advance!

Current UserValidated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Enterprise (\> 1000 emp.)

5/8/2023

"DocuPeak Support is Terrible"

0.5/5

What do you like best about PairSoft?

DocuPeak works reasonably well and for the most part does what we need it to do. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The worst part about Pairsoft is its technical support and account management teams. They are unresponsive and routinely do not follow through. I've had urgent tickets sit in their queue for weeks without any response other than receiving the ticket. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

DocuPeak/Pairsoft automates a portion of our AP process. Invoices are easily imported into the system via email while a lot of our other business softwares do not. Review collected by and hosted on G2.com.

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Response from Jem Boyd of PairSoft

[Editedit](https://www.g2.com/survey_responses/pairsoft-review-7369489/official_response/edit)

Hello!

We would like to apologize for the negative experience you have had with our technical support. We understand that a lack of responsiveness has caused frustration and inconvenience, and we take full responsibility. Please provide your email and I will be sure to escalate your case ASAP. We value your business and are committed to providing you with the support and service you deserve.

On a positive note, we are glad to hear that DocuPeak is working for your needs and that it is helping to automate a portion of your AP process. We appreciate your feedback and are committed to continuously improving our products and services to meet the needs of our customers.

Thank you for choosing PairSoft, and please do not hesitate to contact us if you have any further questions or concerns!

Current UserValidated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/9/2018

"Works w Blackbaud some of the time"

1/5

What do you like best about PairSoft?

When it works with Blackbaud, it is easy to add documents to records, see any additional documents. For most users, Papersave works for them. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The version of Papersave that we are on does not play well with newer operating systems. It still requires an old version of SQL server and an EOL (end of life) version of Microsoft Server, specifically MS Server 2008 R2. This is a huge security concern. Also, there is no way to administer Papersave from an IT standpoint. We must always contact Papersave support to fix anything. Lastly, we had to update Blackbaud’s RE to a new security patch, for PCI compliance, and Papersave broke in RE. I have been told that I have to pay for an upgrade to Papersave to make Papersave integrate again with RE. That is not cool. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Because Blackbaud’s FE and RE do not natively support adding documents to records, Papersave is the system that integrates with both systems to add documents to each individual record in both databases. We are also using Papersave for invoice processing and approvals. Review collected by and hosted on G2.com.

Show More

3/5/2020
Validated ReviewerSource: Seller invite

## Questions about PairSoft? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about PairSoft
](https://www.g2.com/products/pairsoft/discussions/new)

GU

Guest User

How has PairSoft improved your procurement processes, and what challenges have you encountered?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-pairsoft-improved-your-procurement-processes-and-what-challenges-have-you-encountered)

JV

Jeffery Vargas
•
Last activity about 4 years ago

What are best practices for AP automation?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-are-best-practices-for-ap-automation)

[
View all Discussions
](https://www.g2.com/products/pairsoft/discuss)

## Pricing Options

Pricing provided by PairSoft.

### Essentials

Starting at $10,000.00

2250000 Documents Per Year

### Professional

Starting at $10,000.00

2250000 Documents Per Year

### Enterprise

Starting at $10,000.00

2250000 Documents Per Year

[
View More Pricing Information
](https://www.g2.com/products/pairsoft/pricing)

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##### 
##### PairSoft Features

Edit

File Type

Color

Crop

Logistics

Upload

Email Attachment

Direct Send

Invoice Management

Capture

Repository

Invoice Processing

Workflows

Approvals

[
View More Features
](https://www.g2.com/products/pairsoft/features)

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##### Categories on G2

[AP Automation](https://www.g2.com/categories/ap-automation)[Invoice Management](https://www.g2.com/categories/invoice-management)[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)

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