Verified User in Veterinary
UV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Great HRIS, Great Service!"
5/5
What do you like best about PageUp?

I love how user friendly the platform is. The dashboard is easy to manage and makes it easy to filter through stages of recruitment. Updating forms and documents in the backend is a breeze too. The candidate experience from start to finish is great and I like the feature that we can "control" their profile to see where things are at on the candidates end should they be presenting any issues. I have always found the support team approachable and extremely helpful. Overall, a great experience with PageUp. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

I haven’t come across any major issues with PageUp—it’s been a smooth and efficient platform for our needs. Review collected by and hosted on G2.com.

Yen Lyn G.
YG
Yen Lyn G.
Senior Associate, Culture & Engagement
Enterprise (> 1000 emp.)
"Incredible customer support, handy features, useful analytics"
4/5
What do you like best about PageUp?

Throughout my 3-year usage of Clinch, I have had nothing but positive feedback for their constant innovation with new features (including AI integration) and continuous support from their Recruitment Marketing and Customer Success team. They address our inquiries with professionalism, referencing use cases from other clients and data collation on their backend to show the tool's ROI for our company.

Massive thanks to Darren (Recruitment Marketing Specialist) and Myles (Customer Success Manager - Asia) for their enthusiasm in resolving our queries and pain points. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

While I find it fairly easy to navigate the tool's content management system and analytics, I wish that the design and layout could be more flexible (eg., a featured video auto-plays as soon as a user lands on the homepage) with some coding. I believe they have a dedicated Tech team who could help with this kind of nice-to-have if you insist on integrating a more dynamic scrolling experience while maximizing their offering.

Pricing can be quite steep, but Clinch offers several useful complementary features like workflow integration, LinkedIn CRM Connect, and Employee Connections for candidate nurturing. So if you're willing to spare a bit more budget for this and invest your time in managing the system for a seamless candidate experience, it's a worthwhile tool! Review collected by and hosted on G2.com.

Emma S.
ES
Emma S.
Head of Employee Experience
Enterprise (> 1000 emp.)
"Brilliant Support and Partnership"
5/5
What do you like best about PageUp?

I used eArcu during my time at Virgin Active as the system owner and person responsible for recrutment, as well as part of a HRIS implimentation team. I pretty much lived on the system every day for 4 years.

Throughout my time there I had a fantastic experience working with eArcu, particularly with Paul, who had been Virgin Active's account manager for around 7 years by the time I left! Always proactive, knowledgeable, and always available to meet out needs, I really enjoyed my working relationship with Paul. He even popped round to surprise me (organised by my team) on my last day in the business, and I think this example is hopefully something that readers can take away from this review - eArcu were truly partners and I saw them as an extension of my colleagues within the team.

Similarly, Liz was the eArcu Project Manager on a particularly tricky ATS/HR system integration. It is important to note tahat this was not tricky because of eArcu, but the other provider. In fact, Liz's support and diligence (and fun nature), made this project far easier than it could have been without her, and I would find myself looking forward to our weekly project catch ups despite the challenges we were having with the project.

And, I couldn't forget the support desk team, who were incredibly responsive and efficient - every query handled quickly and effectively.

The combination of great people and great service makes eArcu a company I would highly recommend. You cannot beat the joy and relief of having such brilliant account support - thanks to the whole team. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

None that I can think of - there are of course areas to improve for every business and their product, and I know that eArcu is aware of these, working towards resolving any issues, and has a jam-packed roadmap as evidence of this. Review collected by and hosted on G2.com.

AT
Alissia T.
People Coordinator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Informative and well organised."
5/5
What do you like best about PageUp?

The PageUp team and support network behind the system has been incredibly helpful and quick to respond.

Working with the implementation team was a really great experience.

I am frequently using the system and it is quick and layed out really well. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

The Knowledge portal is sometimes hard to navigate and doesn't always have simple answers you'd think would be there. Nothing a support ticket or live chat cannot fix.

There is sometimes loading errors or issues when going to next steps - not an internet or cache issue. Review collected by and hosted on G2.com.

Mikala K.
MK
Mikala K.
Talent Acquisition Lead
Enterprise (> 1000 emp.)
"Page Up"
4.5/5
What do you like best about PageUp?

One key benefit of Page Up is it's ease of use. Even new users without prior system knowledge can easily navigate and pick up the basics quickly. Another notable mention is Page Up's great customer support teams who are able to support you with queries almost instantly. In the busy world of recruitment, this sense of urgency is very much appreciated. I have worked with Page Up over a number of years and their consistency, professionalism and support should be commended.

A big thank you to Darren and the team for the recent support in the implementation of Recruitment Marketing. Darren was proactive in offering support, always available to chat things through, and took the time to understand our specific business needs with genuine curiosity. This approach allowed us to bring our vision to life and we’re incredibly grateful for his partnership! Review collected by and hosted on G2.com.

What do you dislike about PageUp?

Report building can be difficult in Page Up however the customer support team is on hand to help. Review collected by and hosted on G2.com.

Ashleigh H.
AH
Ashleigh H.
Talent Acquisition Specialist
Enterprise (> 1000 emp.)
"Easy to use for both the business and candidates"
5/5
What do you like best about PageUp?

Page up is easy to use for everyone, even for Hiring Manager's that hardley recruit. Its a one stop shop for all recruitment activities which can be taliored the suit the business need but also allow for great candidate experience. I like that all documents and communication can be sent/saved to the candidates profile so its easy to review the history for each candidate and also allows for different members of the TA team to jump in and support each out. The reporting fuction is great and its easy to pull up reports for any KPI or metric that you are interested in reviewing. It also helps to streamline your recruitment process as you can see where the bottlenecks are within the current process. The service provided by the Page Up team has been great as they have been able to help trouble shoot issues via the live chat and out Customer Success Manager is always happy to meet with us to help brain storm and show us new ways of implementing the softwear to suit our needs. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

I have been using Page Up for over 6 years and havent found anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Page Up experience has been awesome!"
5/5
What do you like best about PageUp?

Love the product and the customer service. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

I do not have any complaints regarding page up as they continue to upgrade services. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Great support and intuitive system"
5/5
What do you like best about PageUp?

Easy to use intuative system with amazing support from our account manager Joel. Quick responses if we ever have any questions, and always more than happy to help.

eArcu has a great number of features that have changed the way we recruit, and helped us become more efficent. Rarely is the answer no when we ask about the systems capabilities. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

Not a dislike but it took us a while to get used to some of the language they use. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Project and System Consultant - Talent Acquisition
Enterprise (> 1000 emp.)
"Excellent System and Support"
5/5
What do you like best about PageUp?

Constant enhancement and automation. Nothing seems impossible. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

Nothing of note. If I had to be picky to complete this character limit, the reporting and dashboards can be manual to create. A suite/templates would be good. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Customer service team is fabulous"
4/5
What do you like best about PageUp?

PageUp is a single platform with many modules that suit our needs. I am in the program every day as an administrator and user. My favorite thing though? The customer service team from our client representative to the support team behind. They answer quickly and are on hand all hours of the day. Second favorite thing? The reporting functionality.

We use PageUp for recruitment, applicant tracking, position descriptions, onboarding, reporting, learning management, and performance management. When set up right, and they do well with your implementation if you know what you want, the platform saves time and money. It is relatively easy to use. They are constantly looking for ways to improve their product, including accessibility and AI. Review collected by and hosted on G2.com.

What do you dislike about PageUp?

With any modules other than the recruitment one, there is less direct customization and more crowd-sourcing for ideas. The best time to ask is during implementation. They do have an API but it isn't always the greatest to integrate other systems with PageUp. Review collected by and hosted on G2.com.