--- title: PagerDuty Process Automation Reviews meta\_title: 'PagerDuty Process Automation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25 reviews by the users' company size, role or industry to find out how PagerDuty Process Automation works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 25 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# PagerDuty Process Automation Reviews & Product Details

Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and within those systems, causing poor employee and customer experiences, potential errors and unnecessary steps. That’s where Catalytic comes in. We’re a no-code cloud platform that enables business users to create smart workflows for the way your work should be, not how it has to be. This creates a leaner, more digitized business, enabling greater efficiencies and visibility within your operations, and a sharper competitive edge. Essentially, you can achieve far more with less effort, cost and risk. Stop drowning in disorganization and overcome the years-long obstacles to help you innovate. Just ask our customers, like Bosch, Dentsu Aegis Network, Edwards Elmhurst Hospital, Mayo Clinic, TalentWave, Spikeball, and UL. To learn more, visit: https://catalytic.com Catalytic successfully completes SOC 2 Type 2 and HIPAA examinations https://www.prweb.com/releases/catalytic\_successfully\_completes\_soc\_2\_and\_hipaa\_examinations/prweb17323085.htm

* * *

Seller
[Catalytic](https://www.g2.com/sellers/catalytic)
Discussions
[PagerDuty Process Automation Community](https://www.g2.com/products/pagerduty-process-automation/discuss)
Languages Supported

English

Overview by
Rachel Bacalar

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## Pricing

Pricing provided by PagerDuty Process Automation.

### Free Trial

FREE

14 day trial

### Employee-Based

Starting at $1500

 per month

[
View More Pricing Information
](https://www.g2.com/products/pagerduty-process-automation/pricing)

## Top-Rated Alternatives

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## User Insights

Average based on 25 real user reviews.

Implementation Time

1 month

[Log in to unlock pricing and user insights](/login)

PM

Pedro M.

Enterprise (\> 1000 emp.)

9/18/2023

"Term associated with progress and innovation in the best way"

4.5/5

What do you like best about PagerDuty Process Automation?

I really like it because by using the Catalytic keyword in any content strategy, you can demonstrate your experience in the industry and gain authority and credibility among your target audience, it is also a term associated with progress and innovation. By using this keyword, you can position your project as a leader in its market and stand out from the competition. You may have to compete with other websites and companies that are also looking to take advantage of its benefits. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

There's nothing I dislike about this great keyword, just make sure you're offering quality, relevant content and be prepared to compete for rankings. With a solid strategy and proper focus, this keyword can be a significant driver in achieving your goals in the digital world. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

When it comes to ranking a business or project online, finding the right keyword can be the key to success. One such keyword that has proven to be a powerful catalyst for growth and success is “Catalytic”, it has the power to attract a specific audience that is interested in the services or products you offer, resulting in more qualified leads. and higher conversions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

PJ

Pragya J.

Senior Analyst

Mid-Market (51-1000 emp.)

12/22/2023

"Second best software to get user friendly UI/UX design for your website"

4/5

What do you like best about PagerDuty Process Automation?

The number of templates and updations you get for the templates. You literally can do numerous modifications even on their designed templates to make your website the way you wanted it. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

There is not much to dislike here. Just the fact that previously I was using Wordpress and their template designs were more user friendly. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Initially when we were a small company, Catalytic helped us in creating user friendly interfact using their UI/UX designs which we got at very reasonable prices, which a small company always wants. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

RC

Richard C.

Staff Engineer

Mid-Market (51-1000 emp.)

6/27/2023

"This platform provides Flexibility and Ease."

4.5/5

What do you like best about PagerDuty Process Automation?

The platform is perfect and adaptable. Various data sources are simple to connect to and use. You have access to a variety of templates and can also design your own connections, expanding your options. This platform is easy, simple and efficient for beginners also. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

The platform is challenging for me to utilize. The training portal was useful, but I still required additional explanation on a few points. Additionally, I believe the homepage might be improved simpler to display the services provided more clearly. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Our marketing technology activities are now more productive thanks to Catalytic, which also automates handling unstructured materials. We have eliminated manual tasks and concentrated on more strategic work because of its human-in-the-loop solutions. As a result, Catalytic has helped us conserve time and money while enhancing our general effectiveness and precision. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

PJ

Pragy J.

Legal Associate

Mid-Market (51-1000 emp.)

7/1/2022

"One stop solution for all connectivity and security solutions"

4.5/5

What do you like best about PagerDuty Process Automation?

The thing that I liked the most is that we get all the cloud functionality and security services at one place instead of opting for these services at different platforms. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

I disliked the fact that any new user like me finds it a bit difficult to understand the process of using Catalytic. Although the training portal is there, however, I still needed some clarifications as to the usage. Furthermore, the home page can be made more simplified as to what services are provided. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Catalytic helps in bringing in more user base as t helped online based institutions and learners to access our learning portal free of charge. Also catalytic has helped in upgrading our technology by providing us standardization. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Eric K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric K.")
EK

Eric K.

Data Platform Engineer

Enterprise (\> 1000 emp.)

7/15/2021

"Strong cloud product and team!"

5/5

What do you like best about PagerDuty Process Automation?

Catalytic is a flexible digital automation tool that can do it all. It's ease of use to perform integrations to both cloud and on-prem systems as well as provide a clean UI to build end to end process workflows creates great opportunity to unify disparate pools of data together via the data table functionality. With an impressive out-of-the-box integration suite to choose from, there's still versatility in the platform to create custom connections to virtually any cloud or on-prem system.

With outstanding leadership from top down, the Catalytic product team never ceased to impress our project team. During initial implementation and PoC of the tool, their director of engineering worked with our company to build out those initial use cases and helped educate our team on architectural components of their platform. This commitment to the customer is an impressive trait that every employee across Catalytic seems to take to heart. These initial engagements set our project team up for long-term success. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

There's not much to dislike here.

Though the platform is missing some capabilities, as seen in more mature digital transformation technologies in the market, their engineering team regularly makes product releases with feature enhancements—these enhancements more than address any concerns. What's empowering, too, is to see enhancements our project team identified get implemented. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Streamlining operations in marketing technology. Automating the processing of unstructured documents. Providing human-in-the-loop solutions where integrations are not possible. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

12/18/2021

"User Friendly No-Code Workflows"

5/5

What do you like best about PagerDuty Process Automation?

How simple it is to connect different data sources and manipulated them. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

I truthfully haven't found a downside. I am able to make workflows that reduce time and save money! Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Everything from project management to automated data analysis. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Enterprise (\> 1000 emp.)

9/22/2021

"This is by far the most interesting training i had, enjoyed a lot while learning!"

4.5/5

What do you like best about PagerDuty Process Automation?

I liked the clear explanations and your turn parts. It Gave me a better understanding of the topics. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

Maybe the review part could be improved. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Anything that requires data collection, data transformation can be utilized. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Meena S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meena S.")
MS

Meena S.

Account Manager

Small-Business (50 or fewer emp.)

9/3/2020

"A robust and user friendly solution!"

5/5

What do you like best about PagerDuty Process Automation?

Having implemented other solutions in the past, Catalytic was extremely easy to implement, set up workflows, and is visually aesthetic. Their help section is very detailed and easy to follow. There is no shortage of templates one can use to create a workflow. Catalytic automated tasks that I was doing manually, saving time and money! Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

There is not a thing that I dislike about Catalytic. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

Automation of manual outreaches concerning timesheets, assignment end dates, and touch points. Catalytic was able to stream line tasks that were manual saving time and money! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Enterprise (\> 1000 emp.)

9/21/2020

"Catalytic - Something for Everyone from Citizen Developer to Full Stack Engineer!"

4.5/5

What do you like best about PagerDuty Process Automation?

Catalytic is a versatile platform which is conducive to robust solutioning for any type of user regardless of their technical background. Catalytic picks up the heavy lifting when it comes to hosted service so that users can start building their first automation solutions on day 1.

Catalytic provides a flexible framework where users can effectively use pre-defined JS building blocks from a toolbox to create solutions which make sense for their relative business challenges. Non-technical users are introduced to the concept of iterations and variables early on and the UI/UX of the platform eliminates the initial "Oh jeez, I don't know how to code!" barrier which typically overwhelms these types of users. For technical users, Catalytic continues to release practical studio functional components/products allowing traditional developers the opportunity to build, compile, test, and release their solutions with unprecedented agility.

Wrapping all of this together is the partnership that Catalytic extends to its clients and users. Often times, these types of cloud hosted automation as a service providers give the keys to the platform but don't stick around to ensure the users succeed. Catalytic is different in this way. Not only do they ensure your success, but they take your feedback and incorporate it into product enhancements making you a true partner in the relationship. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

There's not much to dislike here! But the product does evolve regularly so it's important to make sure that your users and your COE are up to speed on the most recent updates and increased functionality.

Catalytic has done a much better job of releasing trainings when functionality is released so just setting aside time and making sure that the team has taken the training and ideally been certified is a huge value add. Review collected by and hosted on G2.com.

Recommendations to others considering PagerDuty Process Automation:

Take the training, participate in the partnership, and stay up to date on the evolving product. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

We're focused on removing the high volume, monotonous/tedious work throughout the enterprise in intelligent ways. We've been able to isolate root cause issues in end to end processes then patch up that issue so that downstream processes aren't negatively affected.

We've seen tens of thousands of manual effort hours reduced which directly correlates to happier employees which means happier clients! Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

DS

Dave S.

Enterprise (\> 1000 emp.)

9/29/2020

"Innovative and easy to use"

5/5

What do you like best about PagerDuty Process Automation?

Catalytic is a streamlined RPA with outstanding support. The entire Catalytic team is great to work with and are focused on giving clients their best. They make the process of automation easy to understand and implement. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty Process Automation?

Honestly, there was nothing that I disliked about working with Catalytic. Review collected by and hosted on G2.com.

What problems is PagerDuty Process Automation solving and how is that benefiting you?

We are streamlining our administrative processes and have seen a substantial increase in speed and accuracy. Processes that have been automated are measured at each handoff and give us much better visibility into the work we are doing. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about PagerDuty Process Automation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about PagerDuty Process Automation
](https://www.g2.com/products/pagerduty-process-automation/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

Integrations

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/integrations-fe414d7d-1ae7-4d9c-a1f3-963559629d48)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

ROI

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/roi-8af7fb05-1da9-4d7d-a91a-bb849070808a)

[
View all Discussions
](https://www.g2.com/products/pagerduty-process-automation/discuss)

## Pricing Options

Pricing provided by PagerDuty Process Automation.

### Free Trial

FREE

14 day trial

### Employee-Based

Starting at $1500

 per month

### Workflow-Based

Starting at $3,500

 per month

[
View More Pricing Information
](https://www.g2.com/products/pagerduty-process-automation/pricing)

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