
I see page flows as a way of validating user journeys and defining features. I use it primarily to breakdown specifications from top SaaS products around how they deal with challenging flows, such as enterprise team onboarding, role-based permissions, and in-app education tours. For example, when we recently worked on our collaboration settings, I pulled together 8 Team Invite and Permission Management flows from the library to show stakeholders. As a result, the design decisions were backed-up with solid evidence and sped-up alignment drastically. The convenience of this research is wonderful, I am able to filter by pattern and industry to find exactly what I want within a few minutes. I utilize it on a frequent basis, several times a week, during discovery phases. Sharing timestamped video snippets directly in our product specifications (in tools like Confluence) ensures that engineers and designers have a single source of truth on how the interaction is expected to behave. Review collected by and hosted on G2.com.
I cant comment on customer support because I havent spoken to them. Although the library is considerable, I sometimes wish there were more examples of extremely niche enterprise backend admin panels rather than front-end user experiences. Review collected by and hosted on G2.com.