# Best Observability Software - Page 4 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Observability software offers comprehensive visibility into distributed systems by collecting, analyzing, and correlating telemetry data, such as logs, metrics, and traces from various components. These components include infrastructure, applications, and cloud services. These platforms provide a unified interface to detect, investigate, and resolve performance, availability, and reliability issues across complex digital environments. Organizations leverage observability tools to proactively manage system health, ensure seamless user experiences, and accelerate incident response. By correlating data across the entire stack, these platforms enable root cause analysis and support continuous delivery and performance optimization. Observability solutions are essential in modern IT environments that are characterized by microservices, hybrid clouds, and dynamic infrastructure. They facilitate real-time insights, reduce mean time to resolution (MTTR), and support data-driven decision-making. Observability software intersects with several other categories, including [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), [cloud infrastructure monitoring software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [log monitoring software](https://www.g2.com/categories/log-monitoring), and [digital experience monitoring (DEM) software](https://www.g2.com/categories/digital-experience-monitoring-dem). However, observability platforms distinguish themselves by offering integrated, full-stack insights and advanced correlation capabilities. To qualify for inclusion in the Observability category, a product must: - Ingest and analyze at least two types of telemetry data like logs, metrics, or traces - Provide a unified dashboard or interface for visualizing performance across infrastructure, services, and applications - Support automated detection of anomalies or performance degradation - Enable root cause analysis by correlating data across different system layers - Offer alerting and recommendation capabilities to guide incident response and resolution ## Top Observability Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5.0 (469 reviews) | Zero-config distributed tracing for Kubernetes microservices | "[Comprehensive Monitoring, Steep Learning Curve](https://www.g2.com/survey_responses/ibm-instana-review-13089173)" | | 2 | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5.0 (714 reviews) | Unified metrics, logs, and traces observability | "[Datadog: Unified Logs, Metrics & Traces for Real-Time Visibility and Faster Debugging](https://www.g2.com/survey_responses/datadog-review-13049319)" | | 3 | [Sentry](https://www.g2.com/products/sentry/reviews) | 4.5/5.0 (217 reviews) | Production error tracking with full-stack context | "[Quick Setup and Proactive Alerts A Game Changer for Our App](https://www.g2.com/survey_responses/sentry-review-13093954)" | | 4 | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5.0 (1,233 reviews) | AI-driven full-stack root cause analysis | "[Comprehensive Observability, Excellent AI, but Complex Pricing](https://www.g2.com/survey_responses/dynatrace-review-13111992)" | | 5 | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5.0 (571 reviews) | Full-stack APM with unified distributed tracing | "[New Relic User Experience Review](https://www.g2.com/survey_responses/new-relic-review-10695865)" | | 6 | [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) | 4.3/5.0 (819 reviews) | Full-stack hybrid infrastructure observability with AIOps | "[Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights](https://www.g2.com/survey_responses/solarwinds-observability-review-12939607)" | | 7 | [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) | 4.5/5.0 (221 reviews) | Multi-vendor infrastructure observability with proactive fault detection | "[Clear Dashboards and Proactive Alerts for Full Infrastructure Visibility](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842)" | | 8 | [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) | 4.5/5.0 (156 reviews) | Unified metrics, logs, and traces observability | "[Powerful, Flexible Observability with Grafana Labs](https://www.g2.com/survey_responses/grafana-labs-review-12426276)" | | 9 | [Site24x7](https://www.g2.com/products/site24x7/reviews) | 4.6/5.0 (432 reviews) | Unified full-stack observability with proactive alerting | "[Site24x7: Unified Monitoring with Smart AI Alerts and Root-Cause Insights](https://www.g2.com/survey_responses/site24x7-review-13054966)" | | 10 | [Coralogix](https://www.g2.com/products/coralogix/reviews) | 4.6/5.0 (339 reviews) | Correlated logs, metrics, and traces with cost-tiering | "[Reliable Log Monitoring with Room for Improvement](https://www.g2.com/survey_responses/coralogix-review-12091026)" | --- ## What Are the Most Common Questions About Observability Software? *AI-generated · Last updated: May 26, 2026* ### Which platform is best for observability in Kubernetes environments? Based on G2 reviews, [IBM Instana](https://www.g2.com/products/ibm-instana) stands out for Kubernetes-focused observability because reviewers repeatedly mention fast agent deployment, automatic service discovery, and real-time tracing across dynamic clusters. According to verified users, it maps containers, services, and dependencies with minimal manual setup, which helps teams troubleshoot production issues faster in microservices-heavy environments. G2 reviewers mention that it is especially useful for reducing guesswork during outages and for giving DevOps and SRE teams a single view across applications and infrastructure. Reviewers also note tradeoffs, including premium pricing and a learning curve for newer users, but the Kubernetes visibility itself is consistently highlighted as a major strength. ### What platform integrates observability with incident response tools? Based on G2 reviews, several observability platforms connect well with incident response workflows, but reviewers most often describe Datadog as strong in this area. According to verified users, Datadog integrates with tools such as Slack, PagerDuty, and other collaboration systems so teams can move from alerting to investigation without jumping across disconnected systems. G2 reviewers mention that its unified view of logs, metrics, and traces helps on-call teams triage incidents faster and connect issues to infrastructure or application changes. Users also describe it as helpful for reducing tool silos during incident management. Common cautions in reviews include interface complexity and cost growth, especially in larger environments or with high data volume. ### What is the most scalable observability solution for global operations? Based on G2 reviews, Datadog is frequently described as a strong fit for large-scale and globally distributed environments. According to verified users, it supports monitoring across many cloud accounts, microservices, and integrations while keeping logs, metrics, traces, and dashboards in one place. G2 reviewers mention global, multi-team use cases such as monitoring across dozens of services and broad cloud footprints, which makes it useful for organizations that need visibility across regions and platforms. Users also highlight responsive dashboards, strong integrations, and centralized workflows for incidents and performance tracking. At the same time, reviews consistently note that costs can rise quickly as usage expands, so buyers often weigh scalability against budget control. ### What tool offers the most advanced log, metric, and trace correlation? Based on G2 reviews, IBM Instana is repeatedly praised for bringing logs, metrics, and traces together in a way that speeds root cause analysis. According to verified users, the platform automatically correlates service dependencies and gives teams a clear path from an alert or slowdown to the underlying issue without excessive manual digging. G2 reviewers mention unified visibility across infrastructure, applications, and transaction flows, along with strong tracing in complex microservices environments. Several users specifically call out how quickly they can move between related telemetry signals during incidents. Reviewers also mention that the product can feel feature-dense at first, and some want more dashboard flexibility, but the core signal correlation experience is described as a major advantage. ### What is the most affordable observability solution for SMBs? Based on G2 reviews, affordability in observability usually comes down to getting useful monitoring without enterprise-level overhead. According to verified users, lighter-weight or transparent-pricing tools can be appealing for smaller teams that need quick setup and lower ongoing cost pressure. G2 reviewers mention that some enterprise platforms deliver strong capabilities but can become expensive as data volume and infrastructure grow, so SMB buyers often prioritize fast deployment, simple workflows, and predictable pricing over broad feature depth. Reviewers also value tools that reduce the need for multiple separate products. Across recent reviews, products like Dash0, Better Stack, and Site24x7 are discussed in ways that align with those needs, though experiences still vary by environment and monitoring scope. **Here are some of the top-rated products on G2:** - [Dash0](https://www.g2.com/products/dash0) – reviewers highlight transparent pricing, easy setup, and unified logs, metrics, and traces for smaller teams - [Better Stack](https://www.g2.com/products/better-stack) – users mention quick setup, intuitive uptime monitoring, and a unified approach to alerts and logs - [Site24x7](https://www.g2.com/products/site24x7) – reviewers describe centralized monitoring, real-time alerts, and broad visibility without relying on many separate tools ### Which observability tool offers the best dashboard customization? Based on G2 reviews, Grafana Labs is most often associated with flexible dashboard customization. According to verified users, Grafana makes it easy to build dashboards around different use cases, pull data from multiple sources, and tailor panels, filters, and views for specific teams. G2 reviewers mention strong visualization options and the ability to create highly customized dashboards for infrastructure, application, and traffic monitoring. Users also value having many metrics and sources available in one place, which supports more tailored reporting. The main tradeoff noted in reviews is that advanced setup and query work can be more technical for beginners, especially when teams are building more complex dashboards or alerts. ### Which vendor supports multi-cloud observability? Based on G2 reviews, multi-cloud observability is a common strength for several vendors, with Datadog and Dynatrace both frequently mentioned for broad cloud coverage. According to verified users, these platforms help unify visibility across AWS, Azure, GCP, and hybrid environments so teams can investigate issues without switching between many separate tools. G2 reviewers mention cloud integrations, centralized dashboards, and cross-environment monitoring as key benefits when managing distributed infrastructure. Users also describe easier incident diagnosis because application, infrastructure, and user experience data can be viewed together. Common concerns in the reviews include complexity for new users and the need to watch costs as monitoring expands across more services and environments. ### Which vendor provides real-time observability with AI insights? Based on G2 reviews, Dynatrace is one of the vendors most consistently associated with real-time observability combined with AI-driven insights. According to verified users, its AI capabilities help reduce alert noise, prioritize important issues, and identify likely root causes faster. G2 reviewers mention clear anomaly detection, broad visibility across hybrid and multi-cloud environments, and a more proactive approach to incident response. Users also describe real-time monitoring of application and user experience data, which helps teams catch problems before they become customer-facing incidents. Reviews do note some tradeoffs, especially around pricing and the effort required to learn advanced features, but AI-assisted troubleshooting is a recurring strength. ### What is the top tool for monitoring distributed applications? Based on G2 reviews, IBM Instana is frequently highlighted for monitoring distributed applications because of its automatic discovery, service mapping, and end-to-end tracing. According to verified users, it works especially well in microservices environments where requests pass through many services, APIs, and databases. G2 reviewers mention that it helps teams understand where latency, failures, or degraded transactions actually begin, instead of forcing them to piece together clues from separate tools. Users also value the real-time nature of the data and the way it supports faster debugging during testing and production incidents. Reviewers commonly mention cost and interface complexity as tradeoffs, but its distributed tracing capabilities are consistently praised. ### Which observability platform offers the most complete system visibility? Based on G2 reviews, Datadog is often described as delivering broad visibility across infrastructure, applications, logs, traces, and user-facing signals in one platform. According to verified users, it helps teams centralize data from many parts of the stack and move quickly from symptom to cause during incidents. G2 reviewers mention that having a single source of truth reduces context switching and makes it easier to monitor modern environments that span cloud services, APIs, and distributed systems. Users also highlight strong dashboards, flexible search, and wide integration support. Reviews do caution that the interface can feel crowded for newcomers and that costs may increase as data ingestion and feature usage grow. ## G2 Grid® for Observability Software ![G2 Grid® for Observability Software plotting products by satisfaction and market presence](https://www.g2.com/categories/observability-software/grids.png?focus%5B%5D=27540&focus%5B%5D=3824&focus%5B%5D=17313&focus%5B%5D=2056&focus%5B%5D=139215&focus%5B%5D=1182874&focus%5B%5D=17351&focus%5B%5D=42030) Highlighted products: IBM Instana, Datadog, Sentry, Dynatrace, New Relic, SolarWinds Observability, OpManager Nexus, and Grafana Labs. Underlying data: [Grid® JSON](https://www.g2.com/categories/observability-software/grids.json?focus%5B%5D=ibm-instana&focus%5B%5D=datadog&focus%5B%5D=sentry&focus%5B%5D=dynatrace&focus%5B%5D=new-relic&focus%5B%5D=solarwinds-worldwide-llc-solarwinds-observability&focus%5B%5D=opmanager-nexus&focus%5B%5D=grafana-labs) ## How Many Observability Software Products Does G2 Track? **Total Products under this Category:** 100 ### Category Stats (Jul 2026) - **Average Rating**: 4.54/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: OpsRamp (+0.46%) - Among all products in this category, OpsRamp recorded the largest rating increase compared to last month *Last updated: July 18, 2026* ## How Does G2 Rank Observability Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,400+ Authentic Reviews - 100+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Observability Software Is Best for Your Use Case? - **Leader:** [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - **Highest Performer:** [Dash0](https://www.g2.com/products/dash0/reviews) - **Easiest to Use:** [Sentry](https://www.g2.com/products/sentry/reviews) - **Top Trending:** [Sentry](https://www.g2.com/products/sentry/reviews) - **Best Free Software:** [Sentry](https://www.g2.com/products/sentry/reviews) --- **Sponsored** ### Sentry Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2738&secure%5Bchosen_at%5D=2026-07-18T18%3A05%3A25Z&secure%5Bdisplayable_resource_id%5D=2738&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2738&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=17313&secure%5Bresource_id%5D=2738&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fobservability-software%3Fopen_modal_url%3D%252Fproducts%252Fpaessler-prtg%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fobservability-software%2526source%253Dcategory&secure%5Btoken%5D=8847a92d4956b586f871d46ca4741d158d28edd401bab16a84938a58fca12deb&secure%5Burl%5D=https%3A%2F%2Fsentry.io%2Flp%2Fai-monitoring%2F%3Futm_source%3Dg2%26utm_medium%3Dreview-site%26utm_campaign%3Dai-fy27q1-agentmonitoring%26utm_content%3Dstatic-ad-observability-software-trysentry&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Observability Software Products in 2026? ### 1. [Nexus Telemetry](https://www.g2.com/products/nexus-telemetry/reviews) Nexus Telemetry is a desktop network-monitoring application that connects to Starlink satellite internet user terminals and displays real-time telemetry, diagnostics, and performance data. It runs as a native application on macOS, Windows, and Linux, and is designed for Starlink subscribers who want visibility into their connection directly from the computer they already work on, without relying on the official mobile app, a web browser, or an Android emulator. The application connects to the Starlink user terminal over the local network using the same gRPC interface as Starlink's official mobile application. All data is processed and stored on the user's device. It does not require a user account, does not transmit telemetry to external servers, and does not depend on third-party cloud services to function beyond the Starlink terminal itself. Typical users include Starlink home subscribers monitoring day-to-day connection quality, remote workers checking connection health before video calls, RV and maritime users tracking connectivity while in motion, gamers diagnosing latency and packet loss, homelab operators integrating Starlink data into local dashboards, and IT professionals or installers commissioning and troubleshooting Starlink deployments for clients. Main features: Live telemetry dashboards for download, upload, latency, and drop rate, with streaming historical charts and a connection-health score Satellite tracking on an interactive 3D globe, plus an obstruction map with polar sky view, signal-to-noise data, and alignment details Speed testing through the Starlink router and independent iPerf benchmarking against user-defined servers Router and device monitoring, including latency chain visualisation, connected-device inventory, DHCP leases, firmware status, and a built-in network diagnostics suite (ping, traceroute, iPerf, DNS lookup, port check) Session recording with GPS route tracking and branded multi-page PDF report generation (Pro edition), for mobile installations, site surveys, and client deliverables Nexus Telemetry is available in two editions. The Home edition is a one-time purchase for individual users monitoring a single connection. The Pro edition is a monthly subscription that adds session recording, PDF reporting, extended diagnostics, and advanced alerting, aimed at installers, service providers, and power users. Both editions include a three-day free trial with no payment details required. The application supports macOS 12 or later (Apple Silicon and Intel), Windows 11, and Ubuntu 22.04 or later and .AppImage packages available for other Linux distributions. The user interface is available in 37 languages. Nexus Telemetry is developed by Liquidbinary Ltd, a software company based in the United Kingdom. It is an independent product and is not affiliated with Starlink, SpaceX, or any of their subsidiaries. **Who Is the Company Behind Nexus Telemetry?** - **Seller:** [Liquidbinary](https://www.g2.com/sellers/liquidbinary) - **Year Founded:** 2010 - **HQ Location:** Wormit, GB - **LinkedIn® Page:** https://www.linkedin.com/company/liquidbinary-ltd/ (2 employees on LinkedIn®) ### 2. [Observe](https://www.g2.com/products/snowflake-inc-observe/reviews) Observe is a modern observability platform with AI SRE, built on a context graph and data lake, for faster search and correlation at lower cost. Observe integrates logs, APM, and infrastructure monitoring into a single platform built for AI-driven investigation. Collect, analyze, and retain all your telemetry in a streaming data lake, without the cost or scale limits of other platforms. Features: - Faster troubleshooting with AI SRE: Correlate signals using natural language. Investigate issues faster with an AI SRE that surfaces root causes and suggests actionable fixes. - Unleash performance at scale with the O11y Context Graph™: Logs, metrics, and traces are structured using semantic relationships, incremental views, and token indexes so you can search faster and correlate instantly. - Scale efficiently with an open data lake: Cut observability costs by up to 60% while maximizing reuse. Store telemetry in open formats with 10x compression on low-cost cloud storage. Observe ingests all data into a data lake based on low-cost cloud storage and open standards like OpenTelemetry and Apache Iceberg, helping you resolve incidents faster, boost engineering efficiency, and scale with a dramatically lower TCO. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Who Is the Company Behind Observe?** - **Seller:** [Snowflake, Inc.](https://www.g2.com/sellers/snowflake-inc) - **Year Founded:** 2012 - **HQ Location:** 135 Constitution Drive, Menlo Park CA - **Twitter:** @SnowflakeDB (278 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/snowflake-computing/ (11,308 employees on LinkedIn®) - **Ownership:** NYSE:SNOW **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Observe? **"[Ingest and Connect Everything](https://www.g2.com/survey_responses/observe-review-4718947)"** **Rating:** 5.0/5.0 stars *— Jason H.* [Read full review](https://www.g2.com/survey_responses/observe-review-4718947) --- **"[Logging the Easy Way](https://www.g2.com/survey_responses/observe-review-4799740)"** **Rating:** 4.5/5.0 stars *— Evan H.* [Read full review](https://www.g2.com/survey_responses/observe-review-4799740) --- #### What Are G2 Users Discussing About Observe? - [What is Observe used for?](https://www.g2.com/discussions/what-is-observe-used-for) ### 3. [Observe360](https://www.g2.com/products/observe360/reviews) Observe360 is an AI-powered classroom observation and instructional coaching platform designed for K-12 principals, assistant principals, and instructional coaches. Observers complete Danielson Framework-aligned walkthroughs and the platform automatically generates domain-specific, evidence-based feedback for each teacher. Observe360 replaces paper-based or generic observation tools with a structured, data-driven coaching workflow that builds teacher capacity over time. Available at $49.99/month flat rate. **Who Is the Company Behind Observe360?** - **Seller:** [getobserve360](https://www.g2.com/sellers/getobserve360) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [ObserveNow](https://www.g2.com/products/observenow/reviews) Open source based observability stack featuring logs, traces and metrics – all under one roof. Observe any cloud infrastructure, VM, bare-metal servers, databases, or lambda functions with ObserveNow’s integrations available out of the box. Start observing at scale within minutes. **Who Is the Company Behind ObserveNow?** - **Seller:** [OpsVerse](https://www.g2.com/sellers/opsverse) - **Year Founded:** 2021 - **HQ Location:** Redwood City, US - **LinkedIn® Page:** https://www.linkedin.com/company/opsverse/ (14 employees on LinkedIn®) ### 5. [OpenText Core Application Observability](https://www.g2.com/products/opentext-core-application-observability/reviews) OpenText™ Core Application Observability is a SaaS-based solution designed to provide comprehensive insights into both cloud-native and traditional applications. By leveraging the OpenTelemetry standard, it enables organizations to collect and analyze telemetry data—such as logs, metrics, and traces—without the constraints of vendor lock-in. This approach facilitates faster detection and resolution of performance issues, empowering IT operations teams, Site Reliability Engineers (SREs), and central IT staff to maintain optimal application performance. Key Features and Functionality: - Code-Level Trace Analysis: Visualizes microservice statuses and transaction latencies, aiding in the identification of performance bottlenecks. - Automatic Correlation of Metrics, Logs, and Traces: Integrates various telemetry data to provide root cause insights without the need to navigate multiple tools. - AI-Powered Anomaly Detection: Utilizes artificial intelligence to detect anomalies, uncovering hidden patterns and relationships that may not be evident through individual data analysis. - Service Mapping with Application Topology: Offers real-time visualization of application services, facilitating effective troubleshooting in dynamic cloud environments. Primary Value and Problem Solved: OpenText Core Application Observability addresses the challenge of monitoring and managing complex, distributed applications by providing a unified, vendor-neutral observability platform. Its integration with OpenTelemetry ensures flexibility and portability across various toolsets, enabling organizations to expand their observability coverage without disrupting existing processes. By delivering actionable insights and facilitating rapid root cause analysis, it helps reduce mean time to repair (MTTR), enhances application reliability, and supports cost-effective monitoring at scale. **Who Is the Company Behind OpenText Core Application Observability?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX ### 6. [OpenText Core Cloud Network Observability](https://www.g2.com/products/opentext-core-cloud-network-observability/reviews) OpenText™ Core Cloud Network Observability is a SaaS-based solution designed to provide comprehensive, end-to-end visibility across public cloud and on-premises networks. It enables IT teams to seamlessly monitor, troubleshoot, and optimize network performance, ensuring efficient and uninterrupted operations. Key Features and Functionality: - Dynamic Topology Discovery: Automatically discovers and visualizes cloud network elements and their interconnections, offering real-time insights into network architecture. - Cloud Flow Monitoring: Continuously monitors network traffic and application flows within cloud environments to identify performance bottlenecks and optimize data transfer. - Synthetic Testing: Conducts proactive tests to measure network performance metrics, such as latency and round-trip time, helping to detect and address issues before they impact users. - Integration with Existing Tools: Seamlessly integrates with OpenText™ Network Operations Management and OpenText™ Core Application Observability, providing a unified platform for monitoring and troubleshooting across hybrid networks. Primary Value and User Solutions: OpenText™ Core Cloud Network Observability addresses the challenges of managing complex, hybrid network environments by offering: - Enhanced Network Visibility: Delivers end-to-end insights into cloud and on-premises networks, enabling swift identification and resolution of connectivity issues. - Accelerated Troubleshooting: Provides detailed topology mapping and proactive monitoring, reducing downtime and improving network reliability. - Cost Optimization: Offers clear visibility into cloud data transfers, helping to prevent unexpected charges and manage network expenses effectively. - Unified Monitoring: Integrates with existing network management tools to provide a cohesive view of the entire network infrastructure, simplifying management and enhancing operational efficiency. By leveraging OpenText™ Core Cloud Network Observability, organizations can proactively manage their network environments, ensuring optimal performance, reducing operational costs, and supporting business continuity in today's complex IT landscape. **Who Is the Company Behind OpenText Core Cloud Network Observability?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX ### 7. [OpenText Core Infrastructure Observability](https://www.g2.com/products/opentext-core-infrastructure-observability/reviews) OpenText™ Core Infrastructure Observability is a SaaS-based solution designed to provide comprehensive monitoring and observability across both cloud and on-premises infrastructures. It enables IT teams to swiftly discover, monitor, and unify views of diverse infrastructure components, facilitating rapid problem resolution and ensuring optimal performance. Key Features and Functionality: - Guided Workflows: Empowers users with role-specific observability tools, enhancing expertise and accelerating issue resolution. - AI-Powered Anomaly Detection: Utilizes multivariate anomaly detection to proactively identify potential issues before they escalate, minimizing downtime and service disruptions. - Unified Monitoring: Discovers and monitors a wide range of resources, including cloud services, containers, virtualization, databases, middleware, and networks, providing a holistic view of infrastructure performance. - Service Mapping with Application Topology: Visualizes dynamic application services through real-time discovery, enabling effective troubleshooting in complex cloud environments. - Integration with ITSM Tools: Offers bidirectional integration with IT Service Management tools, enhancing collaboration and keeping teams synchronized. Primary Value and Problem Solved: OpenText Core Infrastructure Observability addresses the challenges of managing complex, hybrid IT environments by offering a unified, real-time view of infrastructure health. By integrating AI-driven anomaly detection and guided workflows, it empowers IT teams to proactively detect and resolve issues, reducing downtime and improving service reliability. This solution bridges the gap between cloud and on-premises monitoring, ensuring seamless operations across diverse infrastructures. **Who Is the Company Behind OpenText Core Infrastructure Observability?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX ### 8. [OpenText Observability](https://www.g2.com/products/opentext-observability/reviews) OpenText™ Observability is a comprehensive, full-stack observability platform designed to provide end-to-end visibility across applications, infrastructure, and networks in both cloud and on-premises environments. By leveraging OpenTelemetry-driven insights, it enables organizations to swiftly detect and resolve performance issues, ensuring optimal service delivery and enhanced user experiences. Key Features and Functionality: - Application Observability: Delivers code-level insights into application performance, allowing for rapid detection and troubleshooting of issues across cloud-native and traditional applications. - Network Observability: Offers end-to-end visibility from on-premises networks to public clouds, facilitating faster identification and resolution of network-related problems. - Cross-Cloud Monitoring: Provides insights across multiple cloud environments, breaking down infrastructure silos to enhance IT service performance. - Root-Cause Troubleshooting: Enables tracking of issues to their source, whether stemming from recent code releases or external vendors, through deep analytical insights. - Monitoring for Change: Quickly determines if performance issues are related to configuration updates, allowing for immediate problem identification. - Integration with OpenText SiteScope: Seamlessly integrates with OpenText™ SiteScope, offering centralized management and robust historical reporting capabilities. Primary Value and Problem Solved: OpenText Observability addresses the challenges of managing complex IT environments by unifying data from disparate tools to provide a clear, real-time picture of both on-premises and cloud workloads. It empowers IT operations teams to proactively monitor and manage performance, configurations, and compliance, leading to faster problem resolution and reduced mean time to repair (MTTR. By delivering developer-level insights and flexible deployment options—including SaaS, private cloud, or on-premises—OpenText Observability ensures organizations can maintain optimal performance and reliability across their entire IT estate. **Who Is the Company Behind OpenText Observability?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX ### 9. [OpenText Operations Bridge (OpsBridge)](https://www.g2.com/products/opentext-operations-bridge-opsbridge/reviews) Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss **Average Rating:** 4.0/5.0 **Total Reviews:** 16 **Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 106% Enterprise, 3% Mid-Market #### What Are OpenText Operations Bridge (OpsBridge)'s Pros and Cons? **Pros:** - Infrastructure Monitoring (1 reviews) - Monitoring (1 reviews) - Monitoring Ease (1 reviews) - Monitoring Services (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Logging Issues (1 reviews) - Log Management (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About OpenText Operations Bridge (OpsBridge)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency. - Users commend the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency. - Users appreciate the **monitoring ease** of OpenText OpsBridge, making infrastructure management straightforward and efficient. - Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency significantly. **Cons:** - Users report significant **delay issues** with support, as tickets often remain unresolved for extended periods. - Users experience significant **delays** with the support team, with unresolved tickets and unnecessary requests prolonging issues. - Users face challenges with the **logging issues** as the support team often asks for irrelevant logs, delaying resolutions. - Users are frustrated with the **poor support team** , as many tickets remain unresolved for extended periods. - Users express frustration over **poor customer support** , as unresolved tickets lead to wasted time and ineffective assistance. #### What Are Recent G2 Reviews of OpenText Operations Bridge (OpsBridge)? **"[Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge)](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528)"** **Rating:** 5.0/5.0 stars *— Shubham D.* [Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528) --- **"[Micro focus - operation manager](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212) --- #### What Are G2 Users Discussing About OpenText Operations Bridge (OpsBridge)? - [What is Micro Focus Operations Bridge (OpsBridge) used for?](https://www.g2.com/discussions/what-is-micro-focus-operations-bridge-opsbridge-used-for) ### 10. [Process Radar](https://www.g2.com/products/process-radar/reviews) Process Radar is a process intelligence platform for IT service management. It automatically analyzes ticket workflow data to detect structural anomalies — routing loops, bottlenecks, cascade effects, and capacity issues — that traditional dashboards miss. Instead of more charts, Process Radar surfaces prioritized situations with clear delegation workflows, helping IT leaders identify where to invest in efficiency, gain systemic visibility beyond conflicting perspectives, and find the highest-leverage intervention points. **Who Is the Company Behind Process Radar?** - **Seller:** [DataKyra](https://www.g2.com/sellers/datakyra) - **Year Founded:** 2018 - **HQ Location:** Zorneding, DE - **LinkedIn® Page:** https://www.linkedin.com/company/datakyra/ (2 employees on LinkedIn®) ### 11. [Riverbed NPM+](https://www.g2.com/products/riverbed-technology-riverbed-npm/reviews) Riverbed NPM+ is a SaaS-based network observability solution that provides IT teams with unparalleled visibility into network performance across diverse environments, including remote work setups, cloud-native infrastructures, and Zero Trust architectures. By utilizing the Riverbed Unified Agent, NPM+ collects packet data at every user and server endpoint before encryption, effectively eliminating blind spots caused by encrypted tunnels and ensuring comprehensive monitoring capabilities. Key Features and Functionality: - Comprehensive Packet Capture: NPM+ captures and analyzes packet data from all endpoints, including remote users, hybrid access points, cloud services, and Zero Trust environments, ensuring no area of the network is left unmonitored. - Simplified Deployment and Management: The Riverbed Unified Agent streamlines the deployment process by consolidating monitoring capabilities into a single, lightweight footprint, reducing complexity and administrative overhead. - Advanced Diagnostics and Troubleshooting: NPM+ offers smart, interactive workflows that facilitate rapid root cause analysis, diagnostics, and resolution, minimizing downtime and enhancing service availability. - Unified Communications Monitoring: The solution provides real-time monitoring for VoIP and video conferencing platforms, including Microsoft Teams, Zoom, WebEx, and Google Meet, ensuring optimal performance of unified communications. - Enhanced Security Monitoring: NPM+ integrates security monitoring alongside network performance metrics, allowing IT teams to detect potential security threats while managing performance, thereby safeguarding sensitive data. Primary Value and User Solutions: Riverbed NPM+ addresses the critical need for comprehensive network visibility in today's complex IT landscapes. By eliminating blind spots caused by encrypted tunnels and remote work scenarios, it empowers IT teams to detect and resolve issues swiftly, reducing downtime and ensuring superior service availability. The solution's advanced diagnostics and unified communications monitoring enhance overall network performance, while its security monitoring capabilities protect against potential threats. Ultimately, NPM+ enables organizations to maintain optimal network health, support seamless remote work experiences, and uphold stringent security standards. **Who Is the Company Behind Riverbed NPM+?** - **Seller:** [Riverbed Technology](https://www.g2.com/sellers/riverbed-technology) - **Year Founded:** 2002 - **HQ Location:** San Francisco, CA - **Twitter:** @RIVERBED (23,829 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7796/ (1,589 employees on LinkedIn®) ### 12. [Riverbed Portal](https://www.g2.com/products/riverbed-portal/reviews) Riverbed Portal is a centralized, dynamic visibility solution that integrates user experience, application, and network data into unified dashboards. This comprehensive observability platform enables IT teams to quickly detect and resolve issues, enhancing performance management across the enterprise. By providing a single source of truth, Riverbed Portal redefines how organizations visualize, monitor, and troubleshoot problems, allowing resources to focus on strategic initiatives. Key Features and Functionality: - Total Visibility: Offers holistic visibility across the entire enterprise, including on-premises, private, public, and hybrid cloud environments, all accessible from a single dashboard. - Improved IT Collaboration: Unifies data from network flows, packets, device metrics, application transactions, user experiences, and synthetic tests into a powerful console, enabling seamless collaboration among IT operations teams. - Accelerated Diagnosis and Resolution: Provides a unified view of the IT environment, revolutionizing how organizations visualize, monitor, and troubleshoot applications, thereby speeding up issue resolution. Primary Value and User Solutions: Riverbed Portal simplifies performance management by consolidating diverse data sources into cohesive dashboards, offering comprehensive observability. This integration allows IT teams to detect and resolve issues swiftly, improving overall operational efficiency. By serving as a single source of truth, it enhances collaboration, reduces downtime, and frees up resources for strategic projects, ultimately delivering valuable insights across the enterprise. **Who Is the Company Behind Riverbed Portal?** - **Seller:** [Riverbed Technology](https://www.g2.com/sellers/riverbed-technology) - **Year Founded:** 2002 - **HQ Location:** San Francisco, CA - **Twitter:** @RIVERBED (23,829 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7796/ (1,589 employees on LinkedIn®) ### 13. [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics. **Average Rating:** 4.7/5.0 **Total Reviews:** 38 **Who Is the Company Behind Sematext Cloud?** - **Seller:** [Sematext](https://www.g2.com/sellers/sematext) - **Year Founded:** 2007 - **HQ Location:** Brooklyn, NY - **Twitter:** @sematext (3,758 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294493/ (16 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 47% Mid-Market, 45% Small-Business #### What Are Recent G2 Reviews of Sematext Cloud? **"[Amazing tool to monitor your workloads](https://www.g2.com/survey_responses/sematext-cloud-review-9107461)"** **Rating:** 5.0/5.0 stars *— Ganesha B.* [Read full review](https://www.g2.com/survey_responses/sematext-cloud-review-9107461) --- **"[A next generation monitoring tool](https://www.g2.com/survey_responses/sematext-cloud-review-8597176)"** **Rating:** 5.0/5.0 stars *— Daniel A.* [Read full review](https://www.g2.com/survey_responses/sematext-cloud-review-8597176) --- #### What Are G2 Users Discussing About Sematext Cloud? - [What is Sematext Cloud used for?](https://www.g2.com/discussions/what-is-sematext-cloud-used-for) ### 14. [ServiceNow Cloud Observability (formerly LightStep)](https://www.g2.com/products/servicenow-cloud-observability-formerly-lightstep/reviews) Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation. **Average Rating:** 4.6/5.0 **Total Reviews:** 19 **Who Is the Company Behind ServiceNow Cloud Observability (formerly LightStep)?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) - **Ownership:** NYSE:NOW **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 45% Enterprise, 35% Mid-Market #### What Are Recent G2 Reviews of ServiceNow Cloud Observability (formerly LightStep)? **"[LightStep review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-7984644)"** **Rating:** 5.0/5.0 stars *— Sanyam G.* [Read full review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-7984644) --- **"[Excellent tool for logs tracing!!](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-8285175)"** **Rating:** 4.5/5.0 stars *— Khemraj S.* [Read full review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-8285175) --- ### 15. [ServicePilot](https://www.g2.com/products/servicepilot/reviews) ServicePilot is a comprehensive, intelligent observability platform designed to help organizations maintain high‑performing, resilient IT environments. By unifying metrics, traces, logs and topology insights into a single, cohesive solution, ServicePilot enables IT teams to detect issues earlier, troubleshoot faster and prevent outages before they impact users or business operations. Its mission is simple: deliver full‑stack visibility that empowers organizations to ensure the continuity, reliability and performance of their digital services. Modern IT environments are increasingly complex, spanning on‑premise infrastructure, hybrid architectures, cloud‑native applications and legacy systems that still play a critical role. ServicePilot brings clarity to this complexity by consolidating monitoring across: - Servers - Networks - Applications - Websites - Databases - Telephony systems - Mainframes - IT and IoT infrastructure - And more. This unified approach eliminates operational silos and provides a single source of truth for IT operations, DevOps and SRE teams. At the core of the platform is an intelligent analytics engine that correlates data from every layer of the stack. By combining real‑time telemetry with automated detection, dynamic dashboards and contextual insights, ServicePilot helps teams quickly identify root causes, reduce mean time to resolution and optimize performance. Whether the challenge is application latency, network degradation, infrastructure saturation, or service disruptions, ServicePilot equips teams with the visibility and intelligence needed to act decisively. Beyond monitoring, ServicePilot delivers a scalable observability foundation that grows with the organization. Its extensive library of integrations, customizable dashboards and automated discovery capabilities make it easy to adapt to evolving architectures and emerging technologies. With a focus on simplicity, speed and actionable insights, ServicePilot helps IT teams shift from reactive firefighting to proactive service assurance. ServicePilot continues to innovate to meet the demands of modern IT operations, offering a powerful, unified platform that strengthens reliability, improves user experience and supports long‑term digital transformation. ServicePilot is available in both SaaS and On‑Premise deployment models, offering flexibility for organizations with diverse operational, regulatory, or security requirements. Enterprises, government agencies and managed service providers rely on ServicePilot to support mission‑critical environments where uptime, performance and compliance are non‑negotiable. **Who Is the Company Behind ServicePilot?** - **Seller:** [ServicePilot](https://www.g2.com/sellers/servicepilot) - **Year Founded:** 2001 - **HQ Location:** Pornichet, FR - **Twitter:** @ServicePilot (39 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/servicepilot (10 employees on LinkedIn®) ### 16. [Splunk IT Service Intelligence‎ (ITSI)](https://www.g2.com/products/splunk-it-service-intelligence-itsi/reviews) Splunk IT Service Intelligence (ITSI) is an AIOps and event management solution that correlates and applies machine learning to all data for real-time, predictive performance monitoring and integrated IT management workflows. This enables teams to prevent incidents before they impact the business, and detect, respond and resolve incidents all from one place. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **Who Is the Company Behind Splunk IT Service Intelligence‎ (ITSI)?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Company Size:** 80% Enterprise, 20% Small-Business #### What Are Recent G2 Reviews of Splunk IT Service Intelligence‎ (ITSI)? **"[Splunk IT team Integrate of AI for IT technology](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-9736956)"** **Rating:** 5.0/5.0 stars *— Malapati K.* [Read full review](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-9736956) --- **"[Tool provides complete view of technology stack](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-8302326)"** **Rating:** 5.0/5.0 stars *— Aak P.* [Read full review](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-8302326) --- #### What Are G2 Users Discussing About Splunk IT Service Intelligence‎ (ITSI)? - [What is Splunk IT Service Intelligence‎ (ITSI) used for?](https://www.g2.com/discussions/what-is-splunk-it-service-intelligence-itsi-used-for) ### 17. [SquaredUp](https://www.g2.com/products/squaredup-squaredup/reviews) SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh. Teams have one place to go where they can search, visualize, and analyze data across all their tools. Take control of infrastructure, application, and product performance with unified visibility. Learn more at squaredup.com What you get: \> Cutting-edge data visualization \> Access to 100+ data sources \> Any custom data source via Web API \> Multi-cloud observability \> Cost monitoring \> Unlimited dashboards \> Unlimited monitors Key features: \> Out-of-box dashboards \> Simple, flexible dashboard designer \> Real-time monitoring \> High-level roll-up views \> Object drill downs \> Notifications (Slack, Teams, email, etc.) \> SQL analytics Free for up to 3 users. Head over to SquaredUp - The Unified Observability Portal to learn more \>\>\> https://squaredup.com/ We also have a dedicated SCOM product, Dashboard Server for SCOM. See our product page to learn how we help to transform SCOM with end-to-end visibility \>\>\> https://ds.squaredup.com/ To find out what plan is best for you, go to \>\>\> https://squaredup.com/pricing/ **Average Rating:** 4.9/5.0 **Total Reviews:** 15 **Who Is the Company Behind SquaredUp?** - **Seller:** [SquaredUp](https://www.g2.com/sellers/squaredup-a3718528-f219-4047-b8f5-3a20303868d1) - **Year Founded:** 2011 - **HQ Location:** Maidenhead, GB - **Twitter:** @squared_up (1,170 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/squared-up-limited/ (91 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Enterprise, 33% Mid-Market #### What Are SquaredUp's Pros and Cons? **Pros:** - Dashboard Customization (1 reviews) - Dashboard Design (1 reviews) - Dashboard Quality (1 reviews) - Dashboards (1 reviews) - Dashboard Usability (1 reviews) **Cons:** - Complexity (1 reviews) - Complex Setup (1 reviews) - Configuration Difficulty (1 reviews) - Difficult Configuration (1 reviews) - Difficult Learning (1 reviews) ### What Do G2 Reviewers Say About SquaredUp? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simplicity of dashboard customization** with SquaredUp, making it easy to visualize crucial system information. - Users appreciate the **ease of visualizing data** with SquaredUp's dashboards, enhancing their workflow and reducing stress. - Users value the **intuitive dashboard quality** of SquaredUp, which simplifies monitoring systems and reduces stress. - Users appreciate the **ease of visualized information** in SquaredUp's dashboards, making system monitoring effortless and stress-free. - Users appreciate the **ease of dashboard usability** in SquaredUp, enhancing workflow and reducing stress in daily tasks. **Cons:** - Users note a **complex setup process** for data integrations and visualizations, requiring patience to fully utilize features. - Users experience a **complex setup** process for new integrations and customizations, requiring patience and a learning curve. - Users find **configuration difficult** , as setting up integrations and understanding features requires significant time and patience. - Users experience a **difficult configuration** process with SquaredUp, requiring patience for data integrations and visualizations. - Users experience a notable **learning curve** when trying to efficiently utilize all features of SquaredUp. #### What Are Recent G2 Reviews of SquaredUp? **"[Effortless Dashboards That Simplify System Monitoring](https://www.g2.com/survey_responses/squaredup-review-11938384)"** **Rating:** 4.5/5.0 stars *— Ahsan Y.* [Read full review](https://www.g2.com/survey_responses/squaredup-review-11938384) --- **"[Great addition to SCOM](https://www.g2.com/survey_responses/squaredup-review-9050665)"** **Rating:** 5.0/5.0 stars *— William M.* [Read full review](https://www.g2.com/survey_responses/squaredup-review-9050665) --- #### What Are G2 Users Discussing About SquaredUp? - [What is SquaredUp SCOM Edition used for?](https://www.g2.com/discussions/what-is-squaredup-scom-edition-used-for) - [What is Squared Up [SCOM] Integration used for?](https://www.g2.com/discussions/what-is-squared-up-scom-integration-used-for) ### 18. [Sycope](https://www.g2.com/products/sycope/reviews) Sycope was created and developed by engineers who have been working in the fields of network performance, application efficiency, and IT security for over 20 years. Our mission is to provide intelligent tools that automate network monitoring, ensuring the stability, security, and performance of IT infrastructures worldwide. Sycope is a real-time network traffic monitoring and security tool. It addresses the challenges posed by limited visibility, unpredictable network and application performance, and increasing cybersecurity threats, using four smart modules: Visibility, Performance, Security, and Asset Discovery. What differentiates Sycope? Collecting data from sources that others cannot Automatic alerting based on multiple data sources Customizable without development Scalable data retention – compliance, security, performance Business continuity – constant high performance 24/7 **Who Is the Company Behind Sycope?** - **Seller:** [Sycope](https://www.g2.com/sellers/sycope) - **Year Founded:** 2019 - **HQ Location:** Warszawa, PL - **Twitter:** @SycopeIT (17 Twitter followers) - **LinkedIn® Page:** https://pl.linkedin.com/company/sycope (23 employees on LinkedIn®) - **Phone:** +48 691 512 219 ### 19. [Trace Warrior](https://www.g2.com/products/trace-warrior/reviews) Trace Warrior is a network diagnostics console for IT professionals: 18 free, unlimited tools covering DNS lookup, WHOIS, reverse DNS, SSL/TLS inspection, port checking, HTTP headers, IP geolocation, subnetting, hashing and encoding — plus a continuous monitoring layer that watches SSL certificate expiry, DNS record drift, TCP ports, HTTP endpoints and domain renewals on a schedule, with email, Slack and webhook alerts the moment something changes. The free tier includes all 18 tools and 3 monitors; paid plans start at $9/month with a 14-day trial and no card up front. **Who Is the Company Behind Trace Warrior?** - **Seller:** [Trace Warrior](https://www.g2.com/sellers/trace-warrior) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 20. [Uila](https://www.g2.com/products/uila/reviews) Uila with its Application-Centric Infrastructure Monitoring and Analytics identies performance bottlenecks for business-critical services & plans Workload Migration strategies for Private & Hybrid Cloud environments. **Who Is the Company Behind Uila?** - **Seller:** [Uila](https://www.g2.com/sellers/uila) - **Year Founded:** 2013 - **HQ Location:** Santa Clara, US - **Twitter:** @Uila_Inc (472 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/uila (16 employees on LinkedIn®) ### 21. [UpRock AI](https://www.g2.com/products/uprock-ai/reviews) UpRock’s top-tier rewards program empowers millions to earn passive income by sharing their unused internet, fueling the largest mobile-first DePIN network. This global data engine powers three core UpRock Prism products with DePIN precision: real-time web crawling, distributed uptime monitoring, and global network stress testing. UpRock Prism combines the power of millions of real devices and AI insights to provide superior observability on your digital operations and deliver unmatched web intelligence. It transforms the internet into a live, queryable database for uptime monitoring, intelligence gathering, and performance analysis - all verifiable at prism.uprock.com. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind UpRock AI?** - **Seller:** [ UpRock AI](https://www.g2.com/sellers/uprock-ai) - **Year Founded:** 2022 - **HQ Location:** Seattle, US - **Twitter:** @UpRockCom (331,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/uprock/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are UpRock AI's Pros and Cons? **Pros:** - Real-time Monitoring (1 reviews) ### What Do G2 Reviewers Say About UpRock AI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time monitoring** capabilities of UpRock AI, enabling unprecedented observability from devices worldwide. #### What Are Recent G2 Reviews of UpRock AI? **"[Next-Level Observability from Real Devices Worldwide](https://www.g2.com/survey_responses/uprock-ai-review-11183763)"** **Rating:** 5.0/5.0 stars *— Jesse A.* [Read full review](https://www.g2.com/survey_responses/uprock-ai-review-11183763) --- ### 22. [Verax OSS/BSS Suite](https://www.g2.com/products/verax-oss-bss-suite/reviews) Verax NMS & APM is a network monitoring software that reduces costs of IT service delivery, shortens downtimes and increases customer satisfaction levels through streamlining processes of business service management, problem detection and resolution. **Who Is the Company Behind Verax OSS/BSS Suite?** - **Seller:** [Verax Systems](https://www.g2.com/sellers/verax-systems) - **Year Founded:** 2003 - **HQ Location:** Plano, US - **LinkedIn® Page:** https://www.linkedin.com/company/verax-systems/ (16 employees on LinkedIn®) ### 23. [Virtana Platform](https://www.g2.com/products/virtana-platform/reviews) Virtana delivers the industry's deepest hybrid infrastructure observability platform, empowering enterprises to ensure the availability, efficiency, and resiliency of their mission-critical services. Our AI-powered platform unifies visibility across on-premises, cloud, and Kubernetes environments, providing comprehensive real-time insights and intelligent automation. Key differentiators: · AI-driven early warning system and automated root cause analysis · Comprehensive topology discovery and mapping across your entire IT estate · Consolidated alerts with policy-based noise reduction · Natural language infrastructure querying through Virtana Copilot · Vendor-agnostic platform supporting both on-premises and cloud deployments Organizations choose Virtana to: · Reduce mean time to resolution (MTTR) through AI-powered automation · Lower infrastructure costs with intelligent optimization · Improve team productivity by eliminating alert noise · Support demanding AI workloads with deep infrastructure insights · Transform infrastructure from a cost center to a strategic asset Whether you're managing traditional IT, hybrid environments, or advanced AI data centers, Virtana provides the deep observability and intelligent automation needed to drive operational excellence and accelerate digital transformation. **Average Rating:** 4.3/5.0 **Total Reviews:** 35 **Who Is the Company Behind Virtana Platform?** - **Seller:** [Virtana](https://www.g2.com/sellers/virtana) - **Year Founded:** 2008 - **HQ Location:** N/A - **Twitter:** @VirtanaCorp (9,421 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/virtanacorps/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Enterprise, 26% Mid-Market #### What Are Recent G2 Reviews of Virtana Platform? **"[Fantasic Cloud Insight. In an easily digestable format!](https://www.g2.com/survey_responses/virtana-platform-review-7033454)"** **Rating:** 5.0/5.0 stars *— Jeff R.* [Read full review](https://www.g2.com/survey_responses/virtana-platform-review-7033454) --- **"[OpsCruise is useful in monitoring our cloud infrastructure thanks to Autonomous App Behavior Model](https://www.g2.com/survey_responses/virtana-platform-review-6648375)"** **Rating:** 4.0/5.0 stars *— Nikitha S.* [Read full review](https://www.g2.com/survey_responses/virtana-platform-review-6648375) --- #### What Are G2 Users Discussing About Virtana Platform? - [What is Zenoss used for?](https://www.g2.com/discussions/what-is-zenoss-used-for) - [What is Opscruise used for?](https://www.g2.com/discussions/what-is-opscruise-used-for) - [What is Virtana Platform used for?](https://www.g2.com/discussions/what-is-virtana-platform-used-for) ### 24. [VirtualWisdom](https://www.g2.com/products/virtualwisdom/reviews) VirtualWisdom platform provides visibility into real-time performance, health, and utilization metrics throughout the open systems stack. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind VirtualWisdom?** - **Seller:** [Virtana](https://www.g2.com/sellers/virtana) - **Year Founded:** 2008 - **HQ Location:** N/A - **Twitter:** @VirtanaCorp (9,421 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/virtanacorps/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [vuSmartMaps](https://www.g2.com/products/vusmartmaps/reviews) vuSmartMaps is a powerful observability platform that utilizes Artificial Intelligence and Machine Learning to observe the performance of applications, infrastructure components, and network devices, ensuring business continuity and improving customer satisfaction. Its AI and ML capabilities enable proactive measures such as root cause analysis for faster incident resolution and prediction-based prevention to avoid incidents altogether. **Who Is the Company Behind vuSmartMaps?** - **Seller:** [VuNet Systems](https://www.g2.com/sellers/vunet-systems) - **Year Founded:** 2014 - **HQ Location:** Bangalore, IN - **Twitter:** @vunetsystems (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/vunet-systems (238 employees on LinkedIn®) ## What Is Observability Software? [Monitoring Software](https://www.g2.com/categories/monitoring) ## What Software Categories Are Similar to Observability Software? - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) - [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) - [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring)