azmi j.
AJ
azmi j.
Network administrator
Mid-Market (51-1000 emp.)
"PRTG offers reliable network monitoring and helpful alerts for managing IT systems"
5/5
What do you like best about Paessler PRTG?

One of the things I like best about Paessler PRTG is its user-friendly and intuitive interface. The dashboard provides clear, real-time visualizations and allows me to quickly identify issues across the entire network. Setting up sensors is straightforward, and the wide variety of sensor options makes it easy to monitor nearly any device or service. I also appreciate the highly customizable alerting system, which ensures I’m immediately notified of any potential problems. Additionally, PRTG’s scalability means it works equally well for small environments and large, distributed networks. The consistent updates and strong community support further enhance the overall experience. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

While Paessler PRTG is a powerful and versatile monitoring tool, the licensing model based on the number of sensors can become expensive as the network grows, making it less cost-effective for larger environments. Occasionally, the web interface can feel sluggish when managing a large number of sensors, and customizing dashboards beyond the basics requires more effort than expected. Despite these drawbacks, PRTG remains a strong choice for many monitoring needs. Review collected by and hosted on G2.com.

Sandeep G.
SG
Sandeep G.
Associate Architect
Small-Business (50 or fewer emp.)
"Paessler gives early warnings on performance degradation and fix issues before SLAs are impacted"
5/5
What do you like best about Paessler PRTG?

The dashboards are very customizable, so I can highlight the metrics that matter most to my team.

Setup wizards make adding new devices straightforward, even for less experienced staff.

Historical reporting is detailed enough to show trends and justify infrastructure upgrades. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

The web interface feels dated compared to some of the newer monitoring tools.

Updating large deployments can take longer than expected and sometimes needs manual tweaks.

The learning curve for advanced features like custom sensors is steeper than I would like. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Automated Monitoring, Simple Setup"
4.5/5
What do you like best about Paessler PRTG?

I like that Paessler PRTG allows me to monitor all server health checkups in one dashboard. It's simplified our monitoring process and automated tasks that were previously manual, saving us time and reducing the chances of escalation. Additionally, setting up PRTG was very easy. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

I find the reporting feature needs improvement. It's too technical to understand. Review collected by and hosted on G2.com.

SS
Srinivas S.
"Efficient Monitoring with Easy Setup"
4.5/5
What do you like best about Paessler PRTG?

I find Paessler PRTG very good in controlling a numerous number of sensors. It's best in carrying out its own setup, and I find the customizable dashboards very good since we can tailor them as per our requirement. Plus, it's easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

It required huge amount of storage Review collected by and hosted on G2.com.

KD
Kajal D.
Senior Associate
"Instant Alerts Revolutionized Our Server Monitoring"
5/5
What do you like best about Paessler PRTG?

I use Paessler PRTG to monitor our servers and I like its alerting feature. We get instant alerts on failing servers, which helps a lot. The setup process was user-friendly, making it easy to get started. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

If we add more servers at the same time, it's taking too much time to load. Review collected by and hosted on G2.com.

HK
Hari K.
Sr network & Systems Admin
Media Production
Mid-Market (51-1000 emp.)
"Intuitive Dashboard and Easy Setup Make Network Monitoring a Breeze"
4/5
What do you like best about Paessler PRTG?

Intuitive web-based dashboard with customizable views and maps.

Easy setup with auto-discovery of devices.

Can be scaled with remote probes for distributed networks.

Scheduled and on-demand reports with graphs and historical data. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

Can become expensive as the number of sensors grows.

Requires careful planning to avoid overuse.

Core server runs only on Windows.

Support issue. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy Setup and Flexible Plans Make It a Standout Choice"
4.5/5
What do you like best about Paessler PRTG?

The service is easy to use, and you can handle the installation on your own. There is a free version available for 30 days, which is helpful for trying it out. Additionally, there are various plans designed to fit the needs of your company. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

There’s really nothing I can find fault with overall. Perhaps it’s just not possible, or maybe the option is hidden, but I do find it inconvenient that each group has to be created separately, which ends up being quite time-consuming. Review collected by and hosted on G2.com.

Pratiksha S.
PS
Pratiksha S.
Sr. Process Trainer
Mid-Market (51-1000 emp.)
"Real-Time Monitoring Made Easy, Some Scalability Issues"
4.5/5
What do you like best about Paessler PRTG?

Using PRTG I can monitor live health status of servers in one dashboard. Which will make operation easier when it comes to handle multiple server. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

I dislike that Paessler PRTG sometimes glitches when handling a large group of servers. The system tends to get stuck for some time upon refreshing with many servers, which is frustrating and creates interruptions in workflow. Review collected by and hosted on G2.com.

Vinod S.
VS
Vinod S.
Project Engineer
Mid-Market (51-1000 emp.)
"IT Monitoring easy with PRTG"
5/5
What do you like best about Paessler PRTG?

* I enjoy how easily I can schedule daily or weekly reports and get them emailed automatically.

* The “business process” sensor type is brilliant — I track an entire service chain with it.

* The built-in push notification system is very reliable. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

Some third-party integrations require manual scripting.

* The initial hardware sizing for the server was a bit of a guesswork exercise.

* I’d like more widget variety for dashboards. Review collected by and hosted on G2.com.

Ricardo C.
RC
Ricardo C.
CTO
Higher Education
Mid-Market (51-1000 emp.)
"PRTG: Simply Brilliant"
5/5
What do you like best about Paessler PRTG?

What I like best about Paessler PRTG is its all-in-one monitoring capability and intuitive interface. It allows me to monitor servers, network devices, applications, and services from a single dashboard. The customizable alerts and reports are extremely powerful, helping us detect issues before they affect end users. Plus, the setup is straightforward, even for complex environments. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

While PRTG is a powerful tool, its initial configuration can be a bit overwhelming for new users. Some advanced features require a deeper understanding or additional fine-tuning to get the most out of them. Review collected by and hosted on G2.com.