GH

Verified User in Human Resources

Small-Business (50 or fewer emp.)

7/8/2021

"Excellent experience working with the Packetlabs team for our organization's penetration testing."

5/5

Describe the project or task Packetlabs helped with:

After shopping for a new provider, we engaged Packetlabs to perform penetration testing against our evaluation application. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The PacketLabs team was very professional and helpful throughout the process, and they provided excellent value for the service. We will continue/expand the use of Packetlabs for all our assements needs. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

We did not encounter any issues that would make us think unfavorably about the service or the interactions with the team members. They are always very informative about the process and answered our questions promptly. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

Our experience with Packetlabs was very positive. They offer excellent service, communicated clearly with us throughout the process, and were very accomodating regarding our timelines. We highly recommend Packetlabs. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Packetlabs is helping us to assess the security of our forward-facing evaluation application(s). This process helps us mature our environment, maintain trust with our clients, meet data protection requirements, and ultimately contribute to the continuity of our business. Review collected by and hosted on G2.com.

MS

Marius S.

Manager Network and Infrastructure

Enterprise (> 1000 emp.)

11/12/2021

"Great value"

5/5

Describe the project or task Packetlabs helped with:

PEN Testing Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The testing approach and knowledge sharing Review collected by and hosted on G2.com.

KS

Koosha S.

Software Engineering

Mid-Market (51-1000 emp.)

4/23/2021

"Fantastic penetration testing, communication, and reporting."

5/5

Describe the project or task Packetlabs helped with:

Packetlabs performed a penetration test on our web platform that included multiple backend environments and a frontend portal in a very timely manner. Their testers are very communicative and friendly. The final report was thorough, detailed, and outlined great reproduction and remediation strategies that greatly helped our technical team. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

Communication The report quality is amazing and included very detailed reproduction and remediation strategies. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

Nothing comes to mind. Their staff accommodated us in every way. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Our web platform required heavy penetration testing to validate our security measures. We had shortcomings and PacketLabs pointed them out and helped us to add security measures that are functional and highly effective. Review collected by and hosted on G2.com.

GI

Verified User in Investment Management

Mid-Market (51-1000 emp.)

4/27/2021

"Very thorough tests and always kept updated as to what was happening and when."

4.5/5

Describe the project or task Packetlabs helped with:

Packetlabs did an Objective-based Penetration test. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

I liked the thorough reporting that I got back. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

Not much to dislike. I think once we got started and ironed out all communication channels is was smooth sailing. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

It's a great company that was willing to work with us to get the best results. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

We are making sure that we can plug away at any gaps that we have in Cyber Security and strengthen our infrastructure. Review collected by and hosted on G2.com.

GO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

3/30/2021

"Solid testing methodologies. Real world actionable reports provided."

4/5

Describe the project or task Packetlabs helped with:

Annual penetration testing Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

Small firm, personal touch, able to stay up to date with latest pen testing technologies, didn't provide C-level regurgitated jargon filled reports. (We'd worked with the bigger firms in the past) Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

Communication about their activities on our network could have been more proactive. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

If you're in the market for pen-testing services, it's worth checking them out. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Packetlabs' tesm provided several findings that and suggested solutions which we've since implemented to lessen our overall attack vector. Review collected by and hosted on G2.com.