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Packetlabs Reviews & Provider Details

Most penetration tests stop at automated vulnerability scans and a few exploit attempts. We don't. Packetlabs is CREST-accredited and SOC 2 Type II attested, demonstrating our commitment to security excellence. We deliver impact-first penetration testing that reveals what others miss, no outsourcing, no egos, and zero false positives. Our team goes well beyond industry standards to find the real risks and demonstrate business impact. Ready for more than a VA scan?® 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗖𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲: Penetration Testing (Infrastructure Penetration Testing; Cloud Penetration Testing; Attack Surface Penetration Testing; IoT Penetration Testing), Application Penetration Testing (Web App Penetration Testing; API Penetration Testing; Mobile Penetration Testing; AI/LLM Penetration Testing; Thick Client Penetration Testing), Adversary Simulation (Red Teaming; Purple Teaming; Social Engineering; Assumed Breach Penetration Testing); and Security Assessments (Cyber Maturity Assessments; OT Cybersecurity Assessments; Benchmark Audits; and Dark Web Assessments.)

Provider Website

Seller

Packetlabs Ltd.

Discussions

Packetlabs Community

Languages Supported

English, French

Services Offered

Penetration Testing, Adversary Simulation, Application Security, Security Assessment

Locations Serviced

Canada, United States, Australia, New Zealand, + 1 more

Provider Description

Application Security Testing evaluates the security of web and mobile applications to protect them from cyber-attacks. From source-code all the way up to the browser, an application security assessment measures the effectiveness of the controls you currently have in place by simulating a hack. Our OWASP-based Application Security Testing goes far beyond the OWASP Top 10 and helps to uncover even the more hard-to-find vulnerabilities exploited by more sophisticated adversaries. We have developed a unique approach to source top talent which has resulted in far more thorough testing than industry standards. Each of our consultants has at a minimum, the coveted 24-hour OSCP certification. Most application security testers rely on automated testing alone. This is only the beginning of our process, which is followed by extensive manual processes to provide one of the most thorough services the industry offers. The problem with automation alone is that it is prone to false positives (e.g., incorrect findings) and false negatives (e.g., missing critical areas of the application, lack of context, chained exploits, and more). By never relying on automation, our experts explore opportunities for more advanced attackers, mimicking a real-world scenario. Packetlabs’ unique approach to application security testing begins with developing a threat model and taking the time to understand the overall purpose, the components, and their interaction with sensitive information or functionality. This approach enables realistic simulation of how an attacker would target your application and in turn, provides you with more value. Only after thorough analysis do we begin attempting to manually compromise each layer of defence within the environment.

Overview by

Richard Rogerson, CISSP-ISSAP, GXPN, OSCE, OSCP (CEO, Founder, Packetlabs Ltd.)

Packetlabs Media

The SickKids Foundation, managing sensitive data for over 1.5 million donors, engaged Packetlabs for an in-depth penetration test to identify cybersecurity gaps in order to address vulnerabilities before they can be exploited.

Learn How ICES Leveraged Purple Teaming to Replicate Real-World Threats.

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Erlis F.

Mid-Market (51-1000 emp.)

4/26/2023

"Quick, efficient, helpful, and professional."

4.5/5

What do you like best about Packetlabs?

They are professional throughout, very collaborative and responsive to requests and needs, and the work is always thorough. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

In the two times we have used them, there are no downsides that I can think of. Review collected by and hosted on G2.com.

Charlene S.

Small-Business (50 or fewer emp.)

11/2/2021

"An Excellent Experience from start to finish!"

5/5

Describe the project or task Packetlabs helped with:

The proposal was both thorough and transparent; we had a clear understanding of what would be tested and the credentials of the testers, re-assuring us that working with PacketLabs was value-add. The initiative started on time and the testers were professional and communicated well with our technology team. The result report was easy to follow and insightful, with recommendations on risk exposure and remediation. We would definitely recommend working with PacketLabs. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

Very clear and thorough proposal with a final report that was easy to comprehend and remediate. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/29/2021

"A pleasantly surprised client"

5/5

Describe the project or task Packetlabs helped with:

We are a small fintech company with only five employees. We all have our unique areas of expertise, and there is minimal skill overlap. In that regard, no one in our team has any experiencce with system/network security or intrussion prevention and that is why we hired Packetlabs. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

From the first phone call to the tech interview and progress updates, they have demonstrated a complete understanding of our needs, are very proactive and responsive, and have clear communication. They have made me feel safe in delegating this sensitive aspect of our business. I know I'm in good hands! Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

So far, I do not have any dislikes or suggestions. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

NA Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

We are getting a detailed analysis of the security of our systems and applications. I hope to learn what's working and what needs changing to have a more secure environment. Review collected by and hosted on G2.com.

Ian W.

Security Sales Specialist

Small-Business (50 or fewer emp.)

7/26/2021

"These guys know their stuff!"

5/5

Describe the project or task Packetlabs helped with:

Packetlabs have assisted me on a few projects involving Infrastructure and Web Application tests - they've become my go-to team for anything Pentesting. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The team at Packetlabs are a professional team, who not only have an in-depth understanding of the concept of Offensive-Security, but also have a vast amount of experience across multiple sectors and industries - which provides us with confidence in their ability to scope, quote, and deliver on any project we need their assistance with. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

They're based in Canada, while we're based in Australia. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Since engaging Packetlabs, we've been confident in our ability to bid for Pentest engagements no matter the scenorio, environment or requirement - they've made the whole process of scoping, quoting, and delivering (on time and on budget) seamless). Review collected by and hosted on G2.com.

Adam B.

V.P. Engineering

Small-Business (50 or fewer emp.)

4/27/2021

"Excellent attention to detail, very accessible team"

5/5

Describe the project or task Packetlabs helped with:

We hired Packetlabs to help us meet our Penetration testing goals. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

Packetlabs was quick to respond to our initial inquiry. We were given a full rundown of what our engagement would look like right from the first sales call. The sales staff was knowledgeable and able to answer all of our questions on the spot. During the test the engineer assigned to our case would notify us of any high-priority findings with detailed explanations of the risks right away. They were also quickly responsive to our emails during the test. After the test was complete we received a comprehensive report with reproduction steps and risk levels. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

So far nothing has come to mind that I have disliked about our engagement. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Packetlabs has helped us meet our penetration testing goals as a company. As a result, we have a report that is easily sharable with our clients to prove that we take our security posture seriously. Review collected by and hosted on G2.com.

Bruce C.

Information Services Manager

Mid-Market (51-1000 emp.)

4/23/2021

"Quick and thorough penetration test by an expert team of certified professionals"

5/5

Describe the project or task Packetlabs helped with:

Packetlabs was contracted to perform a penetration test of an in-house developed service hosted in the cloud, and our on premise infrastructure and systems. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The service provided an extensive report, highlighting supporting evidence of all vulnerabilities, and non conformance to security best practices. The report provided by Packetlabs provides an aggregated summary of your security rating for various categories against other clients. Their team provided excellent communication throughout the entire process and was flexible with their timing. The test and subsequent report were provided within a week of project kick off. Packetlabs followed up immediately after the test results to ensure that we were satisified with their service and if they could assist with any clarification of the items identified for improvement. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

We were unable to identify any areas within the service provided that we disliked or that we could recommend for improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

When comparing different providers for security assessment, it's important to review credentials and certifications of the team that will be involved with your assessment. Packetlabs was very transparent with their team's level of experience and credentials. Prior to discovering Packetlabs we had attempted to reach out to other potential providers and often didn't receive a quick response or didn't receive a response at all. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

We are currently engaged with a partner to obtain a SOC2 Type 1 report, and we are very focused on ensuring that our data and systems are protected. The penetration test has identified several opportunities for improvement that we are now diligently working on to remediate, which will help to provide our customers with a greater sense of trust and security. Review collected by and hosted on G2.com.

Oliver T.

Security Director

Mid-Market (51-1000 emp.)

4/23/2021

"I Highly recommend"

5/5

Describe the project or task Packetlabs helped with:

Packetlabs helped us in evaluating our internal applications and servers, and provided a customer service that has been above and beyond my expectations.

They provided a very thorough report that gave us the ability to have a very detailed view of our systems in a clear an consise manner. They also provided good recommendations.

They are very customer oriented, and each employees that we talked to has been more than helpfull, and very knowledgable.

Definetly will be a returning customer. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

-They have a very personalized approach that perfectly met our needs. It is one of the main reason we've chose Packetlabs.

-Packetlabs provided a good plan before, and executed everything within the establish timeframe.

-They also pointed out some positive feedback which was very welcomed by our team. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

Nothing comes to mind. Everything was executed perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

I would recommend packetlab to any organization.

They are very flexible in providing you an very adapted service. Very tailored to our specific needs. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

The lack of a clear image of our application infrastructure, in terms of infosec.

The benefits are that we are now able to provide an external assessmenet to our executives in order to be able to maintain a continous improvevent of our infrastructure. Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

7/8/2021

"Excellent experience working with the Packetlabs team for our organization's penetration testing."

5/5

Describe the project or task Packetlabs helped with:

After shopping for a new provider, we engaged Packetlabs to perform penetration testing against our evaluation application. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The PacketLabs team was very professional and helpful throughout the process, and they provided excellent value for the service. We will continue/expand the use of Packetlabs for all our assements needs. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

We did not encounter any issues that would make us think unfavorably about the service or the interactions with the team members. They are always very informative about the process and answered our questions promptly. Review collected by and hosted on G2.com.

Recommendations to others considering Packetlabs:

Our experience with Packetlabs was very positive. They offer excellent service, communicated clearly with us throughout the process, and were very accomodating regarding our timelines. We highly recommend Packetlabs. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Packetlabs is helping us to assess the security of our forward-facing evaluation application(s). This process helps us mature our environment, maintain trust with our clients, meet data protection requirements, and ultimately contribute to the continuity of our business. Review collected by and hosted on G2.com.

Marius S.

Manager Network and Infrastructure

Enterprise (> 1000 emp.)

11/12/2021

"Great value"

5/5

Describe the project or task Packetlabs helped with:

PEN Testing Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

The testing approach and knowledge sharing Review collected by and hosted on G2.com.

Koosha S.

Software Engineering

Mid-Market (51-1000 emp.)

4/23/2021

"Fantastic penetration testing, communication, and reporting."

5/5

Describe the project or task Packetlabs helped with:

Packetlabs performed a penetration test on our web platform that included multiple backend environments and a frontend portal in a very timely manner. Their testers are very communicative and friendly. The final report was thorough, detailed, and outlined great reproduction and remediation strategies that greatly helped our technical team. Review collected by and hosted on G2.com.

What do you like best about Packetlabs?

Communication The report quality is amazing and included very detailed reproduction and remediation strategies. Review collected by and hosted on G2.com.

What do you dislike about Packetlabs?

Nothing comes to mind. Their staff accommodated us in every way. Review collected by and hosted on G2.com.

What problems is Packetlabs solving and how is that benefiting you?

Our web platform required heavy penetration testing to validate our security measures. We had shortcomings and PacketLabs pointed them out and helped us to add security measures that are functional and highly effective. Review collected by and hosted on G2.com.