Great service, very helpful staff, always available for any help required. Review collected by and hosted on G2.com.

No downsides...great in every way! Highly recommended. Review collected by and hosted on G2.com.

Pabau offers everything I need to run a medical aesthetics clinic in one place — bookings, patient records, invoicing, consent forms, marketing tools, and financial reports. I especially love how I can automate reminders, link the correct forms to treatments, and personalise communication. It has significantly streamlined my workflow and helps me deliver a more professional, seamless experience to my patients.

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There is a bit of a learning curve, especially when it comes to navigating the financial dashboard and understanding how different reports interact. It can take time to figure out where to find the most accurate data, and some settings (like invoice emails or deposit tracking) are not always intuitive at first. That said, once you get the hang of it, the system becomes much easier to manage — and the support team are very helpful when you need guidance. Review collected by and hosted on G2.com.

Helpful team to provide ongoing support. Review collected by and hosted on G2.com.

It does take time to explore all it's functions but it is definitely worth the investment of time to get the software working optimally. Review collected by and hosted on G2.com.

Neil has been absolutely outstanding in providing support with Pabau. From the very beginning, he was not only knowledgeable but also incredibly patient and thorough. He took the time to understand my company’s specific needs and went above and beyond to ensure everything was set up perfectly. His guidance made a real difference and helped us feel confident using the system. It’s rare to come across someone so dedicated and genuinely helpful, thank you, Neil, for your excellent support! Review collected by and hosted on G2.com.

Nothing that I can think of. I had a really good experience Review collected by and hosted on G2.com.

Pabau is a great platform for the clinic I work at. It meets all our needs and more. Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the business - all in one place. The ease of use is especially helpful given that our clinic relies on using this platform everyday. Additionally, the success team is especially helpful for answering all questions. They are very efficient in our meetings in answering all our questions and helping to make suggestions that ensure the best use of the system. Review collected by and hosted on G2.com.

Sometimes due to the time difference across different countries, it makes it difficult to schedule times however the support teams do their best to make sure meetings are scheduled at times most conveinent for us (the users). Review collected by and hosted on G2.com.

Pabau are very knowledgable and work very hard to assist me in the timeframe that works well for me. Being new to software they helped me understand from a laymans point of view which I really appreciate. From the very first call I felt comfortable and nothing was too much trouble. I can't ever imagine not having this software. Its so easy to use and integration was very straightforward. I use it everyday now and I am so glad I do. My team will find it so much easier than paper, remembering to send emails and forms honestly best program I have ever used !! Review collected by and hosted on G2.com.

To be honest I really cant answer this ! Review collected by and hosted on G2.com.

The supportive staff and how easy the system is to use. Extensive features are great. Ease of set-up and availability of technical support are excellent. Review collected by and hosted on G2.com.

I have yet to come across any difficulties. Review collected by and hosted on G2.com.

I’m really satisfied with the support we received from the Pabau team. It’s truly refreshing to work with a customer service team that is so knowledgeable and eager to help.

A special shout-out to Martin for his thorough explanations and for taking the time to tailor the system to fit our clinic’s specific needs. Review collected by and hosted on G2.com.

Sometimes the system slows down a little bit, but the team works hard and quickly to fix the problem. Review collected by and hosted on G2.com.

The representatives are attentive and genuinely care about helping you get started. They make the onboarding process smooth and easy, answering all your questions with patience and clarity. Overall, I’m very pleased with the support I’ve received so far, and I’m looking forward to using the system. Review collected by and hosted on G2.com.

I can’t say I don’t like it. So far this app has provided everything I need in 1 place. Review collected by and hosted on G2.com.

I really like the customization options and the automation features. Review collected by and hosted on G2.com.

This app is terrible, and it hasn’t worked properly since I signed up. Review collected by and hosted on G2.com.