It’s a very detailed system, but it’s still easy to use. Review collected by and hosted on G2.com.

There's a lot to learn in order to fully understand how the system functions Review collected by and hosted on G2.com.

It's easy to operate with good support from the team Review collected by and hosted on G2.com.

operating issues that make system very slow or not working at all Review collected by and hosted on G2.com.

Very easy to use and has lots of features that are useful Review collected by and hosted on G2.com.

It can take time to implement suggestions Review collected by and hosted on G2.com.

Customer support is very helpful to understand and use it to its full potential. I have been using Pabau for about 2 years now and still exploring new aspects which are very useful. Highly recommend. Review collected by and hosted on G2.com.

Boring white overall look of the website. The tab for client opens very small. Hard to see ir choose the service bar doesn’t open well. Review collected by and hosted on G2.com.

I have had the opportunity of a digital meeting with Martin B from Pabau.

This has proved to be incredibly useful in sorting out my systems management and

Hopefully stream lining my work process

It has even had the effect that j want to do more !! Review collected by and hosted on G2.com.

The fact that this had to be done

That aside we have a new app that when it is functioning properly it will be amazing Review collected by and hosted on G2.com.

Pabau saves me so much time and hassle! The automation features are the best. Review collected by and hosted on G2.com.

Some of the integrations do not work as hoped, which creates more admin. Not sure if this is strictly a pabau problem or the integration but it was working fine and then the last few months it stopped. The email designer is very glitchy. Review collected by and hosted on G2.com.

Comprehensive Support: I received thorough assistance whenever I had questions or needed help.

Proactive Communication: The team frequently reached out via phone or email to arrange meetings and guide me through new features, ensuring I was always up-to-date.

Valued Experience: Their dedication made me feel supported and valued as a client.

User-Friendly Features: The platform is intuitive, making it easy to manage my clinic effectively. Review collected by and hosted on G2.com.

Learning Curve: Initially, some features took time to fully understand, but the support team was always there to help.

Customization Limitations: While the system is robust, I found a few areas where more customization options would be beneficial. Review collected by and hosted on G2.com.

All payments are taken online

As a team we can see and access each others diaries

All forms are electronic

Inventory to keep an eye on stock level

Personalise the web page to make it according to branding Review collected by and hosted on G2.com.

There is soo much we can do with it, and a lot to take in initially but i know all the tools they have available will be useful to the business and its growth Review collected by and hosted on G2.com.

All-in-one platform – bookings, EMR, billing, stock, marketing, and reporting in one system, which reduces juggling multiple tools.

Strong automation – automated reminders, confirmations, forms, and follow-ups save a lot of admin time and reduce no-shows. Review collected by and hosted on G2.com.

Because Pabau is feature-rich, new users sometimes find it complex or overwhelming at first, particularly when transitioning from simpler systems. It can take time and training to feel fully comfortable. Review collected by and hosted on G2.com.

Pabau is an excellent, user-friendly system that’s incredibly easy to navigate, even for those new to clinic management software. The team are responsive, knowledgeable, and went above and beyond to accommodate my busy schedule throughout the onboarding and training process. Their guidance made the transition seamless, and I always felt supported at every stage. Overall, a great experience with both the system and the team behind it. Review collected by and hosted on G2.com.

The on-boarding process is quite lengthy, but it's clear that this is for a good reason. Review collected by and hosted on G2.com.