Working with the Pabau team has been an exceptional experience from start to finish. As a business owner, having the right support during setup and integration is crucial, and I couldn’t have asked for a better team.

I had regular meetings with Eve, my Success Specialist, who was incredible throughout. She guided me step-by-step through setting up the booking system, ensuring it was not only functional but also visually appealing and accessible for clients. Her dedication and attention to detail made a real difference.

Zoki, the Data Operations Specialist, was fantastic in integrating my services and medical forms seamlessly into the platform. Everything works efficiently and is customised to the specific needs of my clinic.

Zoi, the Client Coordinator, was always friendly, approachable, and ready to assist with any questions. It was reassuring to know someone was always on hand if I needed support.

Bryan, the Revenue Specialist, played a key role in helping organise my revenue streams and create effective marketing strategies aimed to attract more clients. His advice has been incredibly valuable.

Overall, the Pabau team has been friendly, knowledgeable, and genuinely invested in my success. I highly recommend their services to any aesthetics or medical business looking to streamline their operations and grow with confidence.

– Paulosophy Aesthetics Review collected by and hosted on G2.com.

There was not anything that I particularly disliked, the team were very helpful and friendly. Review collected by and hosted on G2.com.

Pabau has been a great system for running our clinic. The calendar and diary function work well, and having everything integrated into one system makes clinic admin much smoother. Review collected by and hosted on G2.com.

Some areas of the system have a learning curve, especially for new stuff. Certain features are not immediately intuitive and require training or support. Review collected by and hosted on G2.com.

Pabau has been absolutely fabulous — like finding the unicorn of clinic management software. It’s intuitive, customizable, and packed with features that make running a practice smoother than a Botoxed brow. From patient communication to package-building, it’s the kind of software that actually feels like it was designed by people who get how clinics really run. It’s elevated our operations, kept our patients engaged, and made team coordination effortless.

But the real star here? Martha. She’s not just a revenue growth specialist — she’s a revenue whisperer. She helped us streamline our service packages, reimagine our payment schemes, and squeeze every drop of value from the system. Her insights were strategic, specific, and wildly helpful. It felt like working with someone who was already five moves ahead and genuinely rooting for our success. Review collected by and hosted on G2.com.

Honestly, the only downside is that I didn’t discover it — or Martha — sooner. The occasional learning curve hiccup was quickly solved by their team, and the updates are frequent and thoughtful. So if “too helpful” counts as a flaw… we’ll take it. Review collected by and hosted on G2.com.

The team really do walk through every step with you!! especially where I do not have the time. They help set you up really well. Review collected by and hosted on G2.com.

There’s nothing I dislike so far. I only began using their service a month ago, so my experience is still quite new. If I had to mention something, I would suggest changing the shade of blue used on the PABU stamp at the bottom of my emails. However, I believe this can be adjusted, along with other color coordination options, during the setup process. Review collected by and hosted on G2.com.

I find Pabau Practice Management easy to use, easy to navigate, and user-friendly. The initial setup was really easy, which is a big plus for me. Review collected by and hosted on G2.com.

The monthly subscriptions should include credits to be used for the features. Review collected by and hosted on G2.com.

I think it's a very robust system. you can customize a lot. Review collected by and hosted on G2.com.

That every time i do a transaction it charges me pabau credits. Review collected by and hosted on G2.com.

Martha was knowledgeable and well-informed. Review collected by and hosted on G2.com.

I'm happy with the platform, onboarding and setup support Review collected by and hosted on G2.com.

The automated email reminders have been a huge help — they reduce no-shows and improve client communication without me needing to manually follow up. I also love that I can use digital consent forms and treatment notes. It keeps everything paperless, organised, and accessible from anywhere, which is perfect for a busy clinic like mine. The customer support is brilliant! Review collected by and hosted on G2.com.

Some parts of the system can feel a bit complex at first, especially during setup, but once you get used to the layout, it becomes intuitive. A cleaner mobile version would be helpful for on-the-go use. Review collected by and hosted on G2.com.

My experience with Pabau has been largely positive. It’s an all-in-one clinic management software that offers a comprehensive range of features tailored for healthcare and aesthetic clinics, including appointment scheduling, patient record management, consent forms, invoicing, and marketing tools. The platform is particularly useful for streamlining administrative tasks and improving client engagement through automated reminders and follow-ups Review collected by and hosted on G2.com.

Complex Onboarding & Setup: The platform can feel overwhelming at first. Due to the level of customisation available, it often requires a steep learning curve, and the setup process is time-intensive without guided onboarding. Review collected by and hosted on G2.com.

I came across Pabau during a Google search. I was in the process of moving my small cosmetic injection business from my home to a brick and mortar. I had so many things that I wanted in my software-scheduling, payment options, loyalty programs...Pabau had it all. Setup was easy. I felt very supported by the team. Zoki, Zoi, and Neil were wonderful. Review collected by and hosted on G2.com.

I don't love the credit system. I wish SMS messaging was included. You do have to be careful not to over use SMS messages. Review collected by and hosted on G2.com.