From day one the team at Pabau have been pro active, approachable and helpful throughout the onboarding process.

I like that everything is stored in one application and that once you are used to the software it is totally easy to navigate.

I like that is adheres to GDPR when storing data which is necessary.

No question is deemed silly and Eve has arranged regular one to one meetings with me to go through the whole process making it easy to access and navigate.

I would have no problem recommending Pabau to friends and colleagues. Review collected by and hosted on G2.com.

At the minute, I am new to the system so I can’t honestly say there is anything I dislike yet.

So far so good Review collected by and hosted on G2.com.

I like how Pabau Practice Management has made starting my aesthetics business really easy. The staff has been really helpful, teaching me how to set it up and get the most out of the software. The setup process has been smooth and just really easy, especially with the assistance from designated advisers. Review collected by and hosted on G2.com.

I have yet to find anything I dont like Review collected by and hosted on G2.com.

Pabau Success team is impressive and the business model is really built to help you succeed. I am an experienced IT Professional and 2 things stood out to me when evaluating Pabau 2 and immediately after our purchase. The fact that the dev team built a new platform form to eliminate technical debt and kludgy performance, impressed me at hello. I am mid on-boarding journey and the success team is available. I say that again, I did not purchase a product to only be left learning with minimal support. They check in, they provide work arounds and yes, I have witnessed them submitting bug fixes on my behalf. The power of this software is meeting and succeeding my expectations. Do not join the freeware crowd, your infrastructure can make or break you in time. I want to enjoy running my business, not dealing with poor performing software. Thank you Pabau, you're on the way to be the Med-Spa industry standard. Review collected by and hosted on G2.com.

Probably the only feedback I have at this moment, is the number of emails I receive with follow ups and post meeting notes. It can be overwhelming when you have 2+ calls a week with the success team and I am starting to become immune to them. I know this will lessen as we get deeper into the on-boarding but the flip side it also demonstrates strong software capabilities which is exactly what I was looking for. Review collected by and hosted on G2.com.

I love how intuitive Pabau is for managing patient journeys. The integrated appointment scheduling, clinical notes, and treatment photos make it simple to track patient progress and ensure high-quality care. Review collected by and hosted on G2.com.

While Pabau is a very comprehensive system, it can feel a bit overwhelming at first because there are so many features. It takes some time and training to fully understand and use everything efficiently. Review collected by and hosted on G2.com.

Pabau is a user-friendly, comprehensive practice management solution that offers a wide range of useful features. I particularly appreciate the online support — the team is quick to respond and always helpful. One of the best parts of using Pabau is the onboarding and training process. Their staff members guided us through setup and made sure we understood how to use the system effectively, which made the transition smooth and stress-free. Review collected by and hosted on G2.com.

While my overall experience has been positive, I have occasionally encountered system errors — particularly with the email functions and calendar glitches. These issues can be frustrating when they happen, but the Pabau team is usually quick to respond and works efficiently to resolve them. Review collected by and hosted on G2.com.

I like Pabau Practice Management because their team has been very helpful and organized. Review collected by and hosted on G2.com.

There's a little bit of waiting time on the setup while we migrate data from our old EMR. So I feel like that could have been improved in some way. Review collected by and hosted on G2.com.

There is always someone to help you on whatever you need!

Pabau team is extremely helpful and everyone is working with you in order of your Bussines to grow! Review collected by and hosted on G2.com.

So far Pabau has been brilliant! Every time I needed help! There was someone go help me or if not someone would recommend the right person! Review collected by and hosted on G2.com.

The ease of use, professional aspects of the software and how accessible it is for clients to utilize, as well as myself. Review collected by and hosted on G2.com.

Nothing in this subject is applicable, I have no current dislikes. Review collected by and hosted on G2.com.

I truly value the opportunity to have online sessions with the assigned staff, as they guide you step by step through the process while you work. This support has made it much easier to implement changes and begin using the system immediately. In addition, I have taken advantage of Pabau Academy, which I believe is ahead of its time. I am looking forward to making this transition GO LIVE soon. Review collected by and hosted on G2.com.

Because they are in a different time zone, arranging meetings has been somewhat challenging. However, they do tailor their staff to fit your needs. Another point to note is that you can access Pabau Academy before logging into your Pabau account. I spent many hours watching the academy videos, but found it difficult to follow along since I didn't yet have access to the account. Despite these issues, the meetings were helpful and they were able to clarify many things for me. Having not dealt with an system that uses credits for certain functions, this was never explained to me. Although I was told that it was in all of the emailed content it was not addressed in the initial sales meetings (2). I really have no idea how much it will cost me to run the practice after prescriptions and SMS. At present there is no timeline designating when faxing will be available as it only states COMING soon. There are some US medical centers that are archaic in our region and only accept fax referrals so we will need to find a work around. Also, no timeline on our Labcorp integration so hoping that is available soon as well. Review collected by and hosted on G2.com.

I like being able to manage two clinics on one platform with Pabau Practice Management. I appreciate how seamlessly it allows scheduling appointments with various consultants and altering the appointment schedule. The support was good even though the initial setup was a bit complicated. Review collected by and hosted on G2.com.

A bit complicated at first, but the support was good. Review collected by and hosted on G2.com.