I like how many features there are. I like how its specifically designed for med spa. Review collected by and hosted on G2.com.

Lots of steps for onboarding which can get confusing Review collected by and hosted on G2.com.

Step by step process. Pabau team is very patient and helpful. Structured onboarding with regular meetings and multiple sources of help and information Review collected by and hosted on G2.com.

Nil I have found the process and system great Review collected by and hosted on G2.com.

Customer support was somewhat useful at times. Has a wide range on features which are easy to use. Review collected by and hosted on G2.com.

Slow at times with payments. Some of the customer support when having meetings weren't great and wasting time which wasn't needed. Review collected by and hosted on G2.com.

I like how easy it is to use and that there are a lot of options inside the system to manage clients. Review collected by and hosted on G2.com.

The lab integration and prescription integration for US companies could be easier to use and better overall. Review collected by and hosted on G2.com.

Pabau offers 24/7 support whether that's via call, message or video call - you'll always have someone to help you out if you need. Pabau is very user-friendly and keeps all your business management needs under one roof. Review collected by and hosted on G2.com.

I have only just started using the software so unable to comment at this time. I have had a great experience thus far. Review collected by and hosted on G2.com.

The switch to the new booking system has been a game changer for our clinic. As a healthcare and wellness provider, efficiently managing appointments and minimizing administrative time are critical — and this platform delivered on both fronts. Review collected by and hosted on G2.com.

Because I am a small business and am unfamiliar with booking systems, the initial setup took some time. However, the support team was very helpful and guided me through the process. One minor wish is that the mobile app could be polished a bit more, especially for older patients who are not as tech-savvy, but overall functionality is strong. Review collected by and hosted on G2.com.

easy to use and flexibleand adaptable to my needs. Excellent service by Martin of Pabau. Attentive and problems solving. He tailored by use of Pabau to my specific practice. Its a good booking system and quite adaptable. Review collected by and hosted on G2.com.

to many down times and they use Stripe which is slow and expensive Review collected by and hosted on G2.com.

Pabau is very user friendly and easy to navigate. It has most of the medical options and make your consultation sleek. Review collected by and hosted on G2.com.

I have been using Pabau 1 month so far there were no concerns yet. Review collected by and hosted on G2.com.

It's a completely comprehensive system - has everything that I need and then some. The support system is fantastic as well. Review collected by and hosted on G2.com.

No downsides noted as yet, the support has assisted tremendously with any issues. Review collected by and hosted on G2.com.

Superb customer service and responses when needed. Excellent spoon-fed service that has enabled me to excel in this system and set up my clinic well. Review collected by and hosted on G2.com.

Cost and compared to previous; however the facilities and integration availabilities is gigantic and supersedes anything in the price category. Review collected by and hosted on G2.com.