--- title: Pabau Practice Management Reviews meta_title: 'Pabau Practice Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 315 reviews by the users' company size, role or industry to find out how Pabau Practice Management works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 315 scale: '5' date_modified: '2026-08-04' parent_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # Pabau Practice Management Reviews **Vendor:** Pabau **Category:** [Medical Spa Software](https://www.g2.com/categories/medical-spa) **Average Rating:** 4.7/5.0 **Total Reviews:** 315 ## About Pabau Practice Management Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background. ## Pabau Practice Management Pros & Cons **What users like:** - Users commend the **amazing customer support** of Pabau, highlighting their genuine investment in user success and assistance. (64 reviews) - Users find Pabau Practice Management to be **incredibly easy to use** , integrating multiple functionalities effortlessly for convenience. (60 reviews) - Users find the team at Pabau to be **very helpful** , ensuring a smooth onboarding experience with extensive support. (57 reviews) - Users commend the **exceptional staff support** at Pabau, noting their dedication and thorough assistance in meeting business needs. (43 reviews) - Users value the **wide range of easy-to-use features** in Pabau Practice Management that enhance clinic operations. (36 reviews) - Efficiency (31 reviews) - Setup Ease (28 reviews) - Communication (24 reviews) - Client Management (23 reviews) - Customization (23 reviews) **What users dislike:** - Users face occasional **technical issues** , including system errors and glitches, which can disrupt their experience with Pabau. (17 reviews) - Users find the setup **slightly confusing** , yet appreciate the helpful staff and regular guidance through the process. (15 reviews) - Users find the **difficult setup** of Pabau Practice Management frustrating, despite helpful staff and ongoing support. (11 reviews) - Users find the **difficult learning process** with Pabau challenging, especially with non-intuitive features that need training. (10 reviews) - Users find the **limited features** on Pabau Practice Management hinder intuitive use and require additional training for efficiency. (10 reviews) - Users find the **poor usability** of Pabau Practice Management challenging, especially with upgrades and editing consent forms. (10 reviews) - Expensive (8 reviews) - Overwhelming Complexity (8 reviews) - Slow Performance (8 reviews) - Users often face a **steep learning curve** with Pabau Practice Management, requiring time and effort to master the system. (7 reviews) ## Pabau Practice Management Reviews ### 1. Amazing, comprehensive software. **Rating:** 5.0/5.0 stars **Reviewed by:** Shaye P. | Owner/Paramedical Aesthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Pabau Practice Management?** I've found the software to not only be very comprehensive (they've thought of everything) but also quite user friendly and easy to navigate. The custom service and assistance with the site is also fabulous. **What do you dislike about Pabau Practice Management?** Nothing that I've found so far, they have done a fabulous job. **What problems is Pabau Practice Management solving and how is that benefiting you?** Simple streamlined service, saving me time and money ### 2. Pabau Practice Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Pabau Practice Management?** Martin from Pabau has been extremely helpful with helping me set up and use Pabau to its full extent. There are many features aside from the booking system, including integration with website, review publication and the ability to generate multiple types of reports to help analyse clinic data **What do you dislike about Pabau Practice Management?** At first there is a lot to learn but this was made much easier with the help of Martin from Pabau showing each feature and how to use them **What problems is Pabau Practice Management solving and how is that benefiting you?** Patient booking system, reminders for appointments, review collection and data collection ### 3. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Summya F. | Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Pabau Practice Management?** It has everything in one place, booking system, marketing system and ability to chase leads. LOve that you can also send forms and newsletters, their customer support is really good, the respond quickly to any issues. **What do you dislike about Pabau Practice Management?** Price point is a bit high and additional features need to pay for but it does do everything so wouldn't use anything else **What problems is Pabau Practice Management solving and how is that benefiting you?** Keeping client information in one place, documentation is compliant with GDPR using this software. ### 4. Fast Acting and No Complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Pabau Practice Management?** The staff were quick to respond and very attentive, making for a great team overall. **What do you dislike about Pabau Practice Management?** Nothing really everything is working well **What problems is Pabau Practice Management solving and how is that benefiting you?** Having all the information in one place from start to finish ### 5. all in experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gerjan b. | nurse practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Pabau Practice Management?** almost all in one software they help you with trying out en setting everything up because its so wide **What do you dislike about Pabau Practice Management?** could also implement quality management (protocols) and complaints handling **What problems is Pabau Practice Management solving and how is that benefiting you?** medical files keeping communication marketing ### 6. Overall a great experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Pabau Practice Management?** Pabau has enabled us to have everthing from our clinic integrated in one single platform. **What do you dislike about Pabau Practice Management?** Still some bugs and glitches to be fixed. **What problems is Pabau Practice Management solving and how is that benefiting you?** It is enabling us to ensure that all our clients have filled the necessary forms. Doctors can now access these with ease and get back to the patient if needed. ### 7. Amazing Service—Helpful, Quick, and No Downsides! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Pabau Practice Management?** They are amazing! Very helpful and quick **What do you dislike about Pabau Practice Management?** There’s nothing to dislike! They have been amazing from the start **What problems is Pabau Practice Management solving and how is that benefiting you?** They are amazing! ### 8. Product Review **Rating:** 3.5/5.0 stars **Reviewed by:** leonie c. | Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Pabau Practice Management?** I really like the automated features and personalisation. **What do you dislike about Pabau Practice Management?** it is a bit tricky to access all of the features on my phone. **What problems is Pabau Practice Management solving and how is that benefiting you?** It holds all my client information in one place. ### 9. Customisable Solution Perfectly Tailored to Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Pabau Practice Management?** Customisable, tailored to business needs **What do you dislike about Pabau Practice Management?** Took a couple of weeks to get started. Pricing has increased in past couple of years. **What problems is Pabau Practice Management solving and how is that benefiting you?** Patient scheduling, cancellations, payments, consent forms. ### 10. Easy to use booking system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Pabau Practice Management?** Easy to book appointments and keep documentation, easy upload of photos to patient files **What do you dislike about Pabau Practice Management?** Change of terms with regards charges for the Pabau terminal after I had taken it on under a different agreement for charges **What problems is Pabau Practice Management solving and how is that benefiting you?** Documentation keeping. They help me set up and build consent forms, treatment notes etc. and have them looking well for when the patients go through them in clinic ### 11. Really Superior Software **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Q. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Pabau Practice Management?** We love the functionality, customization, communication, and patient experience that Pabau offers. We have been blown away with the level of customer service support for implementation, data transfer, and training. Also, the consistent improvements that Pabau makes to improve the user experience and efficiencies are a game-changer. If they keep doing what they're doing, they will be hard to beat. **What do you dislike about Pabau Practice Management?** There are hiccups that happen, but Pabau is quick to try and resolve them. We are working on a few items with Prescriptions here, as things in the UK are done differently here in the US. Additionally, I'm not a fan of having to pay for SMS Credits to send confirmation texts to our patients. This should be integrated. It can become costly and make the software more expensive than others if you have a lot of patients. **What problems is Pabau Practice Management solving and how is that benefiting you?** Our patient expereince is superior now with integrating Pabau into our practice. We not have the ability to incorporate digital patient forms with the portal that are easy to use and easy to update. Additionally, consent forms can be automated and associated with the specific appointment type, making it easy for them to sign prior to their appointment. ### 12. Very impressive support and platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Doctor and Director of Dr Alluris Aesthetics, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Pabau Practice Management?** Very impressive support. Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and customisation, making it almost effortless for me to go through all the little details. That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving me discounts on their services based on my specific situation as a company, and all this with active and kind support from multiple people on multiple online video meetings. I would definitely recommend. Althought the plaform addressess many complicated topics of a company, it helps both the business and the client end to be easy and intuitively accessed, enabling me avoiding a tonne of paperwork for every day use. **What do you dislike about Pabau Practice Management?** I would like some more integration of their widgets with my website on wordpress so that links would not send my clients externally, would remain on my website while the make purchases of my services. **What problems is Pabau Practice Management solving and how is that benefiting you?** Managing my business in an integrated platform, addressing fincancial tracking, payments, clinical history taking, consenting of my clients for my procedures, promoting my offers and much more. ### 13. As a small business and new start up business I found that Pabau was very good to support my busines **Rating:** 5.0/5.0 stars **Reviewed by:** Emel S. | Aesthetic practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2025 **What do you like best about Pabau Practice Management?** When I have a question or support they always provide me with best service which is crucial for me and my business **What do you dislike about Pabau Practice Management?** They should do more things on mobile app like a desk version to be able to see clients history without going back to each appointment to see **What problems is Pabau Practice Management solving and how is that benefiting you?** Documentation ### 14. Amazing service by Georgina **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Pabau Practice Management?** I cannot express enough how grateful I am for Georgina's unwavering support and guidance. From the moment I reached out, she has been incredibly responsive, answering all of my questions with patience and expertise. Georgina has a remarkable ability to make complex topics easy to understand, and she takes the time to ensure that I feel confident in working with pabau. Her positive attitude and encouragement have made a significant difference in my experience. I truly appreciate her dedication and support throughout this journey. Thank you, Georgina, for being such a fantastic resource and ally! **What do you dislike about Pabau Practice Management?** Constant system being down but I believe they are working on this **What problems is Pabau Practice Management solving and how is that benefiting you?** Very well. I have every I need ### 15. Good value for money with excellent modern functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Pabau Practice Management?** It's pretty intuitive to use and the automations are great. Eva has been brilliant at ironing through any creases in usability. **What do you dislike about Pabau Practice Management?** The only thing that I can say is that there are a lot of features that aren't useful to me but they may well be for others. For me quite a lot of the features are redundant. **What problems is Pabau Practice Management solving and how is that benefiting you?** Automations, appointment reminders, online bookings, simple invoicing ### 16. Excellent service and seamless system **Rating:** 5.0/5.0 stars **Reviewed by:** Terri S. | Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Pabau Practice Management?** Pabau customer service is incredible! They are great with the help in making sure that the system works seamlessly **What do you dislike about Pabau Practice Management?** There is nothing I don’t like about Pao they have vouchers memberships gift cards booking operations everything in one place **What problems is Pabau Practice Management solving and how is that benefiting you?** Pao has solved my issue with my services and my stock and my pre-and after care advice ### 17. Support is outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** jen E. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Pabau Practice Management?** Software features are excellent but the support is first class. **What do you dislike about Pabau Practice Management?** Takes a while to get used to all the features if not you are net technically minded, but their support is excellent. **What problems is Pabau Practice Management solving and how is that benefiting you?** Keeping all my HIS requirements in one legal place. The software is compliant and easy to use. ### 18. Pabau has everything a medspa could ask for and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Beatrice M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Pabau Practice Management?** The automation of almost everything and customization for communication, ease of use, beautiful & clean design. It never stops surprising me of its capabilities! There's too many to list! But if anyone asks me what feauture they are looking for, I promise you Pabau has it! **What do you dislike about Pabau Practice Management?** Glitches...but it is getting better and better and for everything that it offers, I will not go anywhere else! **What problems is Pabau Practice Management solving and how is that benefiting you?** There are so much Pabau is helping me from automatically sending emails of any kind from that has appointment confirmation, pre/post care instructions, online forms, Google review request surveys, invoice, to taking photos for before/after with exact measurements, charting, etc. It is perfect for anyone who loves to reduce administrative work, offer top notch customer service, build google/yelp reviews, appointment reminders and loves to customize everything from the design to exact wording when sending emails and text to clients to consent forms to charting. **Official Response from Alex A:** > Hi Beatrice, thanks for the review - we are happy to have you onboard. To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via the following link (if you haven't done that already): - https://support.pabau.com/meetings/pabau/success-meeting-us You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter. On top of that, 2 additional resources available to you 24/7 that we would also recommend are: - The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/ - The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/ Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/ Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve. Best regards, Alex Product Marketing Manager P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/ They can help you maximize the usage of those features (and more), with the main goal of helping you boost revenue, client retention, and overall business growth. ### 19. Pabau is a great for a thriving Medical Spa **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Pabau Practice Management?** Pabau customer service has been exceptional. The support staff and sales have been immediately responsive, professional, and flexible working with our clinic’s busy schedule. The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time, increase customer service and retention, and increase revenue. **What do you dislike about Pabau Practice Management?** Pabau is an exceptional software program for online booking, POS, and form creation and completion. As such, there is a steep learning curve. This is not a negative, so much as it is a condition of a thorough software system, therefore it takes time to learn. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau has helped to solve the integration of our POS, form creation and completion, and booking system. ### 20. Great training **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Pabau Practice Management?** Pabau is a great system and has many functions to optimize your business. **What do you dislike about Pabau Practice Management?** We were upgraded and we struggled with the upgrade. Plus as a result of the upgrade a lot of what we had done (eg reminder set ups) were lost. We had to wait a while for training but when the training arrived it was great and Pabau really tried to help us get back on track. **What problems is Pabau Practice Management solving and how is that benefiting you?** Client records Client reminders Online booking ### 21. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah F. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Pabau Practice Management?** It is a very good site for engaging with customers through newsletters **What do you dislike about Pabau Practice Management?** Sometimes it can be rather tedious to use **What problems is Pabau Practice Management solving and how is that benefiting you?** The newsletters help ### 22. Excellent software package **Rating:** 4.0/5.0 stars **Reviewed by:** Dawn R. | Aesthetic Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Pabau Practice Management?** Pabau has all of the functions and services needed to run a successful aesthetic practice **What do you dislike about Pabau Practice Management?** Very detailed, needs quite a bit of technology knowledge **What problems is Pabau Practice Management solving and how is that benefiting you?** Patient follow up and record management ### 23. Pabau a great tool **Rating:** 4.0/5.0 stars **Reviewed by:** The Aesthetics Ward L. | doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Pabau Practice Management?** The optimisation meeting was very helpful **What do you dislike about Pabau Practice Management?** A lot of information can be difficult to digest **What problems is Pabau Practice Management solving and how is that benefiting you?** documentation, stock recording, patient recall ### 24. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe W. | Aesthetics Pharmacist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Pabau Practice Management?** They have been very quick to get back to me and spend time in meetings answering any queries. There has been lots of support from the team with all different aspects. **What do you dislike about Pabau Practice Management?** I didn't find it straight forward to edit the consent forms myself, but the team have given me lots of support and spent a lot of time with me so they thane made it much easier. **What problems is Pabau Practice Management solving and how is that benefiting you?** They have helped with the aftercare forms and also with the speed of their website when clicking on the booking link on our website. ### 25. Overall good software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Pabau Practice Management?** The tools that Pabau offers for my salon and clients **What do you dislike about Pabau Practice Management?** Transfer from old software to Pabau and the different people in connection and time. **What problems is Pabau Practice Management solving and how is that benefiting you?** Ease of keeping everything in one location ### 26. Excellent support and extensive onboarding training and help. **Rating:** 5.0/5.0 stars **Reviewed by:** Fiachra O. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Pabau Practice Management?** Great team. Multiple friendly and helpful agents are in contact via email and calls to help me find my feet. **What do you dislike about Pabau Practice Management?** No downsides so far. There is a learning curve like any new software. **What problems is Pabau Practice Management solving and how is that benefiting you?** Patient records are paramount and I am satisfied with the Pabau solutions for notes, photos, and appointments. ### 27. Pabau 2 Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Pabau Practice Management?** The best part has been the Pabau success management. Why they didn’t have this when we first joined We don’t know why not. Martin, our success manager has been amazing! **What do you dislike about Pabau Practice Management?** No phone number for customer care. No ability to chat with someone online 24/7. **What problems is Pabau Practice Management solving and how is that benefiting you?** Reduction in workload and organisation issues ### 28. Happy so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Pabau Practice Management?** I like the images and how we can draw on each image and put them side by side. It's one of my favourite features! **What do you dislike about Pabau Practice Management?** Sometimes gets glitchy but it sorts itself very quickly **What problems is Pabau Practice Management solving and how is that benefiting you?** We are working through marketing currently. Martha is very helpful, she is always at hand. ### 29. Very helpful and quick response **Rating:** 5.0/5.0 stars **Reviewed by:** Peonia M. | Clinica Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Pabau Practice Management?** Martha, Nella, Gabriela have been super helpful and quick in response to help building my CRM towards a better patient experience and clinic revenue. Pabau is both client and clinician friendly, easy set up, multiple integrations. **What do you dislike about Pabau Practice Management?** The price is not the cheapest but it's worth it for an all-in-one system **What problems is Pabau Practice Management solving and how is that benefiting you?** Patient experience in every step of the clinic services encounter. From first lead contact to follow-ups after visit, Pabau has features to take care of that. ### 30. All in one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Pabau Practice Management?** PABAU is an asset to our business. We have all we need in one place which makes running a clinic easier. **What do you dislike about Pabau Practice Management?** During changes from PABAU 1 to PABAU 2 it was difficult. That is all sorted now. **What problems is Pabau Practice Management solving and how is that benefiting you?** Online booking - patients can book at anytime Ai consultations - reducing time wasted writing notes ### 31. Great booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Lily J. | CRM manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Pabau Practice Management?** great tool for clinics that want to save time and work more smoothly. **What do you dislike about Pabau Practice Management?** II was once over 5 minutes late for a meeting, so we had to reschedule for another day. **What problems is Pabau Practice Management solving and how is that benefiting you?** easy for clients to book and pay ### 32. Effortlessly Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Pabau Practice Management?** Pabau is easy to use, good customer support. **What do you dislike about Pabau Practice Management?** Few glitches and payments can get delayed. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau Practice Management solves aftercare and ease of communication with clients. ### 33. Great costumer support **Rating:** 5.0/5.0 stars **Reviewed by:** Prof Ghanem's A. | Practice manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Pabau Practice Management?** The ongoing and timely costumer support always **What do you dislike about Pabau Practice Management?** I cannot think of anything I dislike per say **What problems is Pabau Practice Management solving and how is that benefiting you?** Crm and patient communication and compliance ### 34. Great ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Pabau Practice Management?** It’s a very comfortable app to make bookings, save information, very simple to use. **What do you dislike about Pabau Practice Management?** I like this app so there are nothing that I wouldn’t. **What problems is Pabau Practice Management solving and how is that benefiting you?** We didn’t had that much to solve out I guess. ### 35. Great customizations on Pabau **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Pabau Practice Management?** Each account is tailored to your practice. **What do you dislike about Pabau Practice Management?** Al the meetings to get started are hard to jungle with a busy practice. **What problems is Pabau Practice Management solving and how is that benefiting you?** Online booking, payments, charting, memberships and packages, all in one system! ### 36. Eva C is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Pabau Practice Management?** Very efficient software and the staff are amazing **What do you dislike about Pabau Practice Management?** sometimes a few glitches but gets resolved in good time **What problems is Pabau Practice Management solving and how is that benefiting you?** Helping with note keeping and time saving ### 37. Novo clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Pabau Practice Management?** I really like the ease of use with pabau **What do you dislike about Pabau Practice Management?** There is nothing on pabau i dislike honestly **What problems is Pabau Practice Management solving and how is that benefiting you?** It has set up everything for me and allowed for an easy client interface as well as allowing it to be easier for me to book clients ### 38. Pabau review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Pabau Practice Management?** Staff are very helpful, especially Marco and Mila **What do you dislike about Pabau Practice Management?** Expensive and sometimes buggy but resolved easily. **What problems is Pabau Practice Management solving and how is that benefiting you?** Ease of patient notes and treatment plans ### 39. Fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Leah . | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Pabau Practice Management?** I have recently been getting set up with Pabau and the support from Martha has been fantastics. Once set up the system is very eary to use with fantastic features. Always there for help when required. Thank you very much. Highly recommend. **What do you dislike about Pabau Practice Management?** Nothing, i like all the featires and support **What problems is Pabau Practice Management solving and how is that benefiting you?** All my treatment forms, appointments, payments are all in one simple place ### 40. Brilliant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Pabau Practice Management?** It is all on one platform. Everything is together. **What do you dislike about Pabau Practice Management?** Slightly confusing to set up but their staff are very helpful! **What problems is Pabau Practice Management solving and how is that benefiting you?** IT is helping me manage online appointments and financial services. ### 41. Martin Pabau **Rating:** 4.5/5.0 stars **Reviewed by:** Emily J. | Aesthetic practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Pabau Practice Management?** Very nice interface, friendly support team **What do you dislike about Pabau Practice Management?** Nothing, everything is very easy to use. **What problems is Pabau Practice Management solving and how is that benefiting you?** Helping me increase revenue through setting up to maximise the profile Easy bookings ### 42. New Me Health **Rating:** 5.0/5.0 stars **Reviewed by:** Bhoja K. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Pabau Practice Management?** Best team, features and support. Easy to use. **What do you dislike about Pabau Practice Management?** Missing interfaxce with other EMRs, Rx, labs, etc. **What problems is Pabau Practice Management solving and how is that benefiting you?** CRM, Marketing and Lead management. ### 43. The booking service with a great team behind the scenes. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Pabau Practice Management?** In my opinion the best thing about pabau is it's simplicity, it's an incredibly simple system to use which made it easy to implement into our clinic and to use everyday and even if you are having an isssue with the system, their customer support team is brilliant and are happy to jump on a call to help us sort out whatever issues we may be having. **What do you dislike about Pabau Practice Management?** With pabau, due to the vast majority of features in the system, it is a lot to get used to as you have to sit down and take the time to go through everything top to bottom to ensure that you are using the system to it's full capacity. **What problems is Pabau Practice Management solving and how is that benefiting you?** Using pabau to manage and message clients whilst on top managing our schedules is really easy, plus its great as everything is in the same place ### 44. more hand holding than before **Rating:** 5.0/5.0 stars **Reviewed by:** kiranmayi P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Pabau Practice Management?** meetings are seemless and acdemy is of great help **What do you dislike about Pabau Practice Management?** nothing so far and we are using and gaining insights for teh last 2 months **What problems is Pabau Practice Management solving and how is that benefiting you?** all in one - leads to completion of treament ### 45. Excellent service and support team **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia P. | Operations officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Pabau Practice Management?** Its quick and easy and there is always someone to help answer my questions **What do you dislike about Pabau Practice Management?** nothing, we use it every day. It has taken some getting used to in the switch to pabau 2 but it is worth it **What problems is Pabau Practice Management solving and how is that benefiting you?** its great for our schedule management and looking after our patients information ### 46. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Pabau Practice Management?** Onboarding was seamless and the team were very friendly and helpful **What do you dislike about Pabau Practice Management?** There are a lot of features which can feel overwhelming to a new user, but I think they will all be useful in the future **What problems is Pabau Practice Management solving and how is that benefiting you?** It allows me to integrate my booking with consent forms and taking payments - everything is in one place ### 47. Highly recomended **Rating:** 5.0/5.0 stars **Reviewed by:** Angelina J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Pabau Practice Management?** Good customer care and support. a very good platform that has everything you need to provide service and sales. I am in business for almost 9 years, tried a lot of different software. but I was missing some features which never stopped me to look for a better one. This software has everything that saves my time, keeps my records, and medical forms in one place and is easy to use. I am very happy with this software. Very important that it is a convenient price for a single user, and I have all features that big companies have.I am happy customer :-) I recently had the pleasure of having a Zoom meeting with EmilyP from the financial department regarding platform settings and advice. During our meeting, Emily provided exceptional guidance and support, ensuring that I understood all aspects of the Pabau booking system. Her expertise and dedication were evident throughout our discussion, and she made the entire process seamless and easy to follow. Before discovering Pabau, I tried many booking systems in search of a comprehensive solution that could handle medical forms, billing, and marketing efficiently. Pabau not only meets these needs but exceeds expectations. The platform integrates these functions seamlessly, making my workflow significantly more convenient and streamlined. In addition to the fantastic support from Emily, I also purchased a terminal, which has been an excellent addition to our operations. The integration with the Pabau system has been smooth and efficient, further enhancing our overall experience. What I appreciate most about the Pabau platform is not just its robust booking system, but the unwavering commitment and dedication of the Pabau team to ensure everything works perfectly. Their continuous support and willingness to go above and beyond have made a significant positive impact on our workflow. I am particularly excited about the future enhancements, such as the client path feature, which I believe will further revolutionize our client management. I am extremely satisfied with the Pabau booking system and the exceptional service provided by EmilyP and the entire Pabau team. Thank you for making this experience so positive and for your ongoing dedication to excellence. Best regards, **What do you dislike about Pabau Practice Management?** It is nothing to dislike, only need more practice on how to use **What problems is Pabau Practice Management solving and how is that benefiting you?** gift cards, customer accounts management, and payment options. Also, rescheduling and paperless concerns forms.No need to worry after all settings are done. **Official Response from Alex A:** > Hey Angelina, thanks for the review - we are super happy to have you onboard. Please ask anyone else in your team to also leave an honest review! On top of the meetings that you mentioned with our colleague Emily, 2 additional resources available to you 24/7 that we would also recommend are: - The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/ - The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/ You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com. Thank you once again. Your feedback is very valuable to us and helps us constantly improve. Alex Product Marketing Manager ### 48. Very strong software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Pabau Practice Management?** everything one needs for an aesthetic practice **What do you dislike about Pabau Practice Management?** Very complex, which in turn is also one of the strengths. **What problems is Pabau Practice Management solving and how is that benefiting you?** CRM System, Lead Generation, Automations ### 49. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Rajkumarie S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Pabau Practice Management?** I love Pabau's many features, the constant updates and how smoothly I can navigate. Its easy to integrate, Customer support is amazing, I use this software everyday . Implementing it into the clinic was very easy. **What do you dislike about Pabau Practice Management?** It slows down up sometimes and the time difference makes training difficult. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau is solving my CRM issues, getting patients in due to the online booking and the ease of them having to pay etc. Automations are easy too. ### 50. Helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Pabau Practice Management?** Martha and onboarding team are particularly helpful. Support team always great too **What do you dislike about Pabau Practice Management?** Sometimes there’s glitches but it’s fixed very fast, normally within a few hours **What problems is Pabau Practice Management solving and how is that benefiting you?** Client data ## Pabau Practice Management Discussions - [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest) - [View Pabau Practice Management pricing details and edition comparison](https://www.g2.com/products/pabau-practice-management/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A41%3A30+-0500&secure%5Bsession_id%5D=d77b30c7-d826-43c9-8360-8d5baaf6cdb9&secure%5Btoken%5D=0f2e7ee7607aba4ae91218ea49c4f46c7404961b7d6721a058f67e9c3bfd5e07&format=llm_user) ## Pabau Practice Management Integrations - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Pabau Practice Management Features **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Clinical Workflow Management** - Multiple Medical Provider Access - Meaningful Use Reporting - Clinical Documentation **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - EHR Integration **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Marketing** - Client Communications - Loyalty Management - CRM **Generative AI** - AI Text Summarization **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Compliance** - HIPAA Compliance - State Regulation Compliance **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Pabau Practice Management Alternatives - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - 4.7/5.0 (294 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (593 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews)