I really appreciate Oyster's services for making my dream of moving to Spain come true. The Oyster employees I've worked with are great; they answer super quick and are extremely effective. I like using the Oyster app because I can easily submit my time off and worked time. The initial setup of Oyster was a breeze because the team was supportive and responded fast to our queries. Review collected by and hosted on G2.com.

When I was working on my relocation, I would have liked to be more updated about what documents I will need. Also, I had a problem where the payslips were not uploaded, and I needed to write many emails. The payslips are really important for my submission for residency documents. Unfortunately, the payslip format will likely create problems as it does not explain what institutions need. When I received my payment in Romanian currency, the currency isn't even mentioned on the payslip, and this is not good. Review collected by and hosted on G2.com.

I appreciate that Oyster handles everything from official documents to payroll preparations, which is a real advantage. The team is there to help us find suitable solutions very quickly when a problem arises. This saves me from having to know everything about German legislation and allows me to focus on the human management of the team, which is a priority for me. The initial setup was very easy to follow and our contact is always there to listen and help us. Review collected by and hosted on G2.com.

Automatic payment from Switzerland is not yet possible for us, but I think it should happen soon. Review collected by and hosted on G2.com.

It allows you to complete the onboarding process for a new job from a single, unified place. The support team is easy to reach through good contact channels when you need help. The interface is simple and clean, with minimalist controls that make it easy to use. Overall, the page performance feels optimal and runs smoothly. Review collected by and hosted on G2.com.

The support communication channels can feel slow because they use an email-like format. At times, details from previous messages can get lost or overlooked, which makes it harder to keep track of the conversation. Review collected by and hosted on G2.com.

The response times are quick and it is a straighforward platform to use, since I have an employee based in Europe while the rest of my team is based in the UK and I need to manage things differently. The price is good for what we get, and we were properly trained to use it. Review collected by and hosted on G2.com.

In my experience the only negative thing I can say about Oyster is that I find the support quite rigid. My employee had an issue about getting a sick certificate and there is no flexibility on Oyster's side to understand. I understand why, but there should be room for conversation between the platform and the employer on certain minor issues. Review collected by and hosted on G2.com.

I really love how incredibly easy this platform makes it to onboard international team members. It takes a huge administrative burden off our HR team by fully handling the local compliance requirements and all the necessary paperwork. Review collected by and hosted on G2.com.

I’ve found that the built-in reporting tools and analytics features feel a bit too rigid. When I need to pull highly customized payroll or expense data for internal tracking, the process can become somewhat tedious and time-consuming. Review collected by and hosted on G2.com.

The self-service features and integrations have been the biggest value for us. Oyster makes it easy for employees to access their documents and complete required actions, while the HR side benefits from having contracts, employment information, and workflows in one place. The platform is generally easy to navigate and helps simplify managing a distributed global team. Review collected by and hosted on G2.com.

The biggest challenge has been the support experience rather than the platform itself. We’ve encountered several administrative mistakes in contracts and employment documents, including incorrect personal information, which required additional review and back-and-forth before they could be finalized. Credit notes related to deposit refund also take longer than probably necessary. Strengthening internal quality checks and improving turnaround times for support requests would greatly improve the overall experience. Review collected by and hosted on G2.com.

I find the UI of Oyster actually very user-friendly. I like how Oyster practically handles everything, including the time of requests, public holidays, documents, and site signatures. All I had to do was give them maybe a few details of my account number, and I didn't have to worry about anything. Also, the initial setup was pretty easy as all I had to do was sign up using my email. Review collected by and hosted on G2.com.

I think the only thing is I requested for my employee verification letter. There was no place for me to download it automatically. I had to request it, and it took some days. I think there's room for improvement, like having it provided automatically for every employee so it's available to them at all times. Review collected by and hosted on G2.com.

- UX of Oyster platform is great - easy and intuitive to use; a great overview of all team members and hire; filled with plant country guides for hiring

- Integration with most used HRIS for us Personio

- Great customer support / in general very helpful and quick response time

- Very compliant and relatively quick in execution; given great guidance

- Pricing: not the cheapest on the market but definitively worth the prise; great deals for multiple seats Review collected by and hosted on G2.com.

- it is not really a dislike but compliance (or formal processes) checks slow down onboarding for new employees sometimes

- not present in every country where services are offered and therefore need to collaborate with partners of Oyster in some countries which have other processes / standards (too many communication loops) Review collected by and hosted on G2.com.

I find Oyster really useful for easily lodging my expenses and viewing payslips. The ease of uploading a receipt and quickly adding the details makes claiming expenses a painless process, which is great for someone like me who travels a lot for work and has many hotel, food, and mileage expenses. Their staff is incredibly helpful; when I received a new contract, they promptly sent it out, signed and explained it thoroughly, making the whole process smooth. The onboarding was very easy as well, with the staff guiding me through it, ensuring a seamless setup. Review collected by and hosted on G2.com.

Since I get paid through Oyster, it would be great to know roughly when my next pay date is, or what status my paycheck is in. It would also be great to get an email reminder that my expense cut-off date is nearby. Review collected by and hosted on G2.com.

I find Oyster really helpful for receiving monthly payments from my contractor. I love that you can update your bank account instantly, which means you can receive one payment in one account and the next month's payment in another account. It's a pretty good feature that lets me track whether my payment is in process or sent. The payment/invoices system works well for me, and setting up Oyster was a piece of cake. Review collected by and hosted on G2.com.

Some of the USD payment is deducted before landing into my account and I can't find any option where we can split this processing amount between ourselves and the contractor, that would be great if Oyster can provide an option for that. Review collected by and hosted on G2.com.