Ryan M.
RM
Ryan M.
Franchise Owner
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Great Features, But High Initial Cost"
3.5/5
What do you like best about Owner.com?

The website is extremely user-friendly and makes ordering food a breeze. I really appreciate the loyalty program, which lets you earn points with every order and encourages customers to return. The site is packed with plenty of photos and provides excellent information about the restaurant. Improvements in search engine optimization and the Google page are noticeable. Overall, it truly feels like a one-stop shop. The customer service is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I wish I had access to an account manager who could assist me in boosting my sales. Since I have only been with Owner for less than a month, it's difficult to determine whether I am seeing any results so far. The monthly cost feels high, especially since I haven't noticed any improvements yet. It might be helpful if the first three months were offered for free, so new users wouldn't risk losing money during the initial period. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Owner.com boosted sales and loyalty with easy onboarding."
5/5
What do you like best about Owner.com?

Owner.com has delivered substantial benefits to our business operations and marketing efforts. Its automated SEO functionality has consistently enhanced our online visibility, ensuring our restaurant ranks prominently in search results with minimal manual intervention. The platform provides complete control over website content, allowing timely updates to menus, promotions, and brand messaging. By directing customer traffic to our own website, we maintain ownership of customer data and communications, fostering stronger relationships and repeat visits. Furthermore, the inclusion of a dedicated mobile application and integrated loyalty program has significantly improved customer engagement and retention, contributing to sustained growth and profitability. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

While the platform offers strong features and measurable benefits, the subscription cost is relatively high compared to other available solutions. For smaller establishments or those with tighter budgets, this monthly expense may be a significant consideration when evaluating long-term sustainability. Review collected by and hosted on G2.com.

MT
Mike T.
Manager and CTO
Small-Business (50 or fewer emp.)
"Keeps Delivery In-House for Faster Service and Higher Margins"
5/5
What do you like best about Owner.com?

It keeps the whole process in-house, so restaurants don’t have to rely on third-party delivery services that take a big cut. The result is faster, more reliable service for customers and higher margins for the business. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

If I had to mention one aspect, it's that there is a slight learning curve at the beginning—not because the system is too complex, but because it offers much more functionality than a typical restaurant platform. After you become familiar with it, everything runs smoothly, but during the first week, you need to spend some time exploring all the features and getting everything set up just right. Review collected by and hosted on G2.com.

Amar .
A
Amar .
Owner
Small-Business (50 or fewer emp.)
"Owner.com Made Online Ordering Easy—with Great Marketing Tools and Support"
5/5
What do you like best about Owner.com?

Owner.com is amazing because they were able to create me an online ordering website and and app. On top of that they provide you with marketing resources like high quality cards to promote your app and website online ordering. Also it boosts google reviews. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I like owner.com I don't dislike anything. Great customer service and team. Review collected by and hosted on G2.com.

EW
Eko W.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use, Great Design, and Outstanding Customer Support"
4/5
What do you like best about Owner.com?

Easy to use, great customer support, great design Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I wish they have an option to turn off the service fee for a pick up online order. Review collected by and hosted on G2.com.

AV
Angie V.
Small-Business (50 or fewer emp.)
"Immediate Sales Boost, Minor Reporting Hurdles"
4/5
What do you like best about Owner.com?

I like the service from Owner.com; the setup was extra easy, and the team at Owner was incredible. We started getting results immediately. The service has helped boost my online sales and improve my visibility online. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I felt like after going live, I'm just on my own. There is a need for training on understanding the reports and how payouts work once orders come in. The reports are not self-explanatory, so understanding how to read them, what they mean, not only financially but in all marketing aspects, would be very helpful. They use language that might be very normal for programming experts, but it's hard to understand what it all means. Review collected by and hosted on G2.com.

MM
Mohsin M.
Small-Business (50 or fewer emp.)
"All-in-One Marketing Solution with Great Visibility"
4.5/5
What do you like best about Owner.com?

I appreciate Owner.com's easy interface, which helps existing new customers and makes outreach simpler. The best part is how it uses marketing to generate sales and revenue by reaching out to customers, giving my business more visibility. It effectively brings attention to newer customers and results in more revenue for us. I also like how it helps with marketing, website, and app management all under one roof. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Maybe just the integration of Uber Eats, DoorDash, and Grubhub under one tablet. Review collected by and hosted on G2.com.

Osas .
O
Osas .
Owner
Small-Business (50 or fewer emp.)
"Easy Integration and a Team Truly Focused on Your Business"
5/5
What do you like best about Owner.com?

The team and how easy it is to intergrate with your current system. That the team is so focused on your business which allows you the owner to focus on your business. It reassures me that they are all about my business! Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Nothing!!!!!!!!!!!!. Owner is for winners Review collected by and hosted on G2.com.

Blake M.
BM
Blake M.
"Effortless Implementation, Boosted SEO & Revenue"
5/5
What do you like best about Owner.com?

I love how Owner.com helped us grow revenue through online ordering while minimizing our commission rate to providers like DoorDash. It also improved our Google rankings and provided us with a much cleaner website. The implementation was super easy, and we had a much better-looking website within a week. The online ordering platform is great for our guests. I really appreciate the added revenue generated and how easy it was to get things going. We didn't run into any issues whatsoever while working with Owner.com, and the cost was much better than all the add-ons necessary when we were with Popmenu. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Nothing Review collected by and hosted on G2.com.

JH
Jeffrey H.
Owner/Operator
Small-Business (50 or fewer emp.)
"Takes the Guesswork Out of am I doing all I can do?"
5/5
What do you like best about Owner.com?

I like the fact they take the guess work out of it. Marketing, SEO ranking and they provide a branded app for online ordering. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

It doesn't integrate with Skytab POS but hopefully I'll get past that once sales start growing. Review collected by and hosted on G2.com.