Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Intuitive, Efficient, Room for Traffic Growth"
5/5
What do you like best about Owner.com?

I love Owner.com for its easy-to-use, clean, and intuitive interface, which makes navigation a breeze without being overly complicated. The support from their team is extensive, with multiple people working on our project simultaneously, ensuring efficient communication across the various departments implementing the strategy for us. All departments communicated exceptionally well with each other throughout the process, which greatly facilitated the implementation of our project. Furthermore, the initial setup of Owner.com was very easy, taking only about two weeks to get up and running efficiently with the help of the numerous team members involved. I appreciate how quickly and efficiently they worked to implement our setup. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

I find that the results from their SEO efforts have not met our expected sales volume. Although they are doing some work in this area, it hasn't achieved the type of sales impact we were looking for. Additionally, their strategy seems to rely heavily on email marketing, and I think incorporating other traffic-driving methods like Google Ads or Facebook Ads would be beneficial. Moreover, their ecosystem is quite enclosed, which unfortunately means we can't integrate our existing loyalty program into their system. Review collected by and hosted on G2.com.

Damon J.
DJ
Damon J.
Owner/Operator
Small-Business (50 or fewer emp.)
"SEO Management, Customer Control, and a Strong Branded App Experience"
4.5/5
What do you like best about Owner.com?

The SEO management, customer control, and branded app experience. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

The only real downside is having to manage orders and customers on a separate platform rather than directly through my POS system, Toast. That said, it’s been manageable overall, and the added features make it worth it. Review collected by and hosted on G2.com.

Gregory E.
GE
Gregory E.
President & CEO
Small-Business (50 or fewer emp.)
"Helped Get Our Website Noticed and Growing"
4/5
What do you like best about Owner.com?

get website noticed. And start getting eyes on it. They have helped get it going Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

You have many different people throughout the process. so have to stay in touch at different times to different people to get issues solved Review collected by and hosted on G2.com.

Scott A.
SA
Scott A.
Owner / Operator
Small-Business (50 or fewer emp.)
"A Trusted Platform That Keeps Customers Coming Back"
4.5/5
What do you like best about Owner.com?

Customers love and trust the platform. the loyalty program and marketing keeps them coming back Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Can't track information about in-house delivery drivers.

Who has which delivery? What amount of tips each driver earned. Review collected by and hosted on G2.com.

Ray  M.
RM
Ray M.
Operator
Restaurants
Small-Business (50 or fewer emp.)
"Seamless Setup and Outstanding Customer Support from Day One"
5/5
What do you like best about Owner.com?

Customer support and help setting up was seamless Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Nothing. They help from

The very beginning Review collected by and hosted on G2.com.

Sam A.
SA
Sam A.
Small-Business (50 or fewer emp.)
"Owner.com: A Pizza Restaurant's Best Ally"
5/5
What do you like best about Owner.com?

I like Owner.com because it solves the headache of dealing with delivery apps and their commission percentage cuts for my pizza restaurant. I also appreciate Carolina, who was a great help during our setup. She was quick to respond and reach out, making the process as painless as possible. I also like the website designing team because they make it easy for me to manage prices, menu items, and photographs. Overall, I don't think there's anything wrong with Owner.com. It's well-priced for the service and attitude they bring when helping new customers. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

Nothing they are really good for their price and what they offer. Review collected by and hosted on G2.com.

Nicole T.
NT
Nicole T.
"Exceptional User Experience and Support with Owner.com"
5/5
What do you like best about Owner.com?

I really like how Owner.com created a great website for us that's easy for our customers to use, especially for doing online orders, which has boosted our traffic. The team we worked with was outstanding, especially Isa. They're young, energetic, and they got things done quickly. The platform is just so easy to use, and it really understands our customers. The initial setup was super easy too, thanks to Isa who totally guided us through the process. Everyone we worked with made everything easier, even if we're not really tech-savvy. I can't recommend them enough. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

The only thing I think could have been improved are the photos. I wasn't impressed with the food photos we've had; I think they could have been better. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Helpful, Responsive Support That Quickly Solves Issues"
4.5/5
What do you like best about Owner.com?

Owner support staff are very helpful and respond to emails promptly. They offer solutions to problems Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

It's limited in features we would need for our website, like adding an automatic discount, displaying an order-level checkbox to add cutlery Review collected by and hosted on G2.com.

giustino n.
GN
giustino n.
Owner
Small-Business (50 or fewer emp.)
"Easy Setup, Attentive Support, and a True All-in-One Solution"
5/5
What do you like best about Owner.com?

It was extremely easy to set up, and the support team has been very attentive whenever I’ve needed help. Overall, it feels like a true all-in-one solution. Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

There are no direct advertising campaigns available outside of SMS and email. I feel this would be very beneficial for both the company and the client. Review collected by and hosted on G2.com.

dennis a.
DA
dennis a.
Owner
Small-Business (50 or fewer emp.)
"Centralizes Everything and Drives More Organic Orders"
5/5
What do you like best about Owner.com?

I like that centralizes everything also that it helps drive traffic to organic orders as opposed to through third-party vendors Review collected by and hosted on G2.com.

What do you dislike about Owner.com?

In the beginning, we had some small problems with a refresh rate, but that was adjusted by the engineering team so everything has been good ever since Review collected by and hosted on G2.com.