--- title: Owner.com Reviews meta\_title: 'Owner.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Owner.com works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 415 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- ### Owner.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Owner.com, praising its intuitive interface and fast onboarding process. [(70 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860247&qs=pros-and-cons#reviews) Users value the **exceptional customer service** of Owner.com, enhancing their restaurant experience and supporting business success. [(55 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859631&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of Owner.com, noting their fast responses and dedication to business success. [(49 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1861096&qs=pros-and-cons#reviews) Users commend the **easy setup** of Owner.com, appreciating seamless implementation and exceptional ongoing support throughout. [(43 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860449&qs=pros-and-cons#reviews) Users value the **easy online ordering** system of Owner.com, boosting revenue and enhancing overall website management seamlessly. [(39 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859781&qs=pros-and-cons#reviews) Users find the **limited customization** options restrictive, though support provides workarounds for website edits. [(9 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859555&qs=pros-and-cons#reviews) Users find the **monthly fees of Owner.com to be high** , especially without noticeable results early on. [(8 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1861172&qs=pros-and-cons#reviews) Users highlight **integration issues** with Owner.com, limiting connectivity and complicating loyalty program management. [(8 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859795&qs=pros-and-cons#reviews) Users are often frustrated by **long delivery delays** , impacting customer satisfaction and overall experience with Owner.com. [(7 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860921&qs=pros-and-cons#reviews) Users face significant **delivery issues** with delays and inconsistent drivers, impacting the overall customer experience. [(6 mentions)](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859638&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Owner.com ##### 1. Ease of Use Users highlight the **ease of use** of Owner.com, praising its intuitive interface and fast onboarding process. [ See 70 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860247&qs=pros-and-cons#reviews) See Related User Reviews ![Said H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Said H.") SH Said H. Small-Business (50 or fewer emp.) 5.0/5 "ENTERPRISE SOFTWARE FOR SMALL BUSINESS" What do you like about Owner.com? An ecosystem for small business owners that want to become a big box chain. I love having a simple app for my customers that also has a built in rewar HA Herry A. Small-Business (50 or fewer emp.) 4.0/5 "Customizable and SEO-Friendly for Restaurants" What do you like about Owner.com? I like how customizable Owner.com is, giving owners the ability to do what they want without having to ask for help. It allows me to change questions ##### 2. Customer Satisfaction Users value the **exceptional customer service** of Owner.com, enhancing their restaurant experience and supporting business success. [ See 55 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859631&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Boosted Sales with Seamless Online Ordering" What do you like about Owner.com? I love how Owner.com allows both current and new customers to order directly from our website or app, eliminating long waits on the phone. The platfor ![Marinos S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marinos S.") MS Marinos S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Delivery and Marketing Boost" What do you like about Owner.com? I use Owner.com for my restaurant, and it has really helped me resume my online delivery business without needing to hire delivery drivers and drive o ##### 3. Customer Support Users commend the **excellent customer support** of Owner.com, noting their fast responses and dedication to business success. [ See 49 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1861096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Simple, Reliable Platform That Helps Grow My Restaurant" What do you like about Owner.com? What I like about Owner is that it was simple and easy to use, and the customer support was excellent. One of the biggest advantages was that I was ab ![Fady F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fady F.") FF Fady F. Small-Business (50 or fewer emp.) 5.0/5 "Owner.com Eliminated Delivery Commissions with Fast Setup and Phenomenal Support" What do you like about Owner.com? Owner.com helped my business a lot by eliminating the 30% commission margins that all online delivery service take and their customer service experien ##### 4. Setup Ease Users commend the **easy setup** of Owner.com, appreciating seamless implementation and exceptional ongoing support throughout. [ See 43 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860449&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Boosted Sales with Seamless Online Ordering" What do you like about Owner.com? I love how Owner.com allows both current and new customers to order directly from our website or app, eliminating long waits on the phone. The platfor ![Fady F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fady F.") FF Fady F. Small-Business (50 or fewer emp.) 5.0/5 "Owner.com Eliminated Delivery Commissions with Fast Setup and Phenomenal Support" What do you like about Owner.com? Owner.com helped my business a lot by eliminating the 30% commission margins that all online delivery service take and their customer service experien ##### 5. Online Ordering Users value the **easy online ordering** system of Owner.com, boosting revenue and enhancing overall website management seamlessly. [ See 39 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859781&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Boosted Sales with Seamless Online Ordering" What do you like about Owner.com? I love how Owner.com allows both current and new customers to order directly from our website or app, eliminating long waits on the phone. The platfor ![Marinos S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marinos S.") MS Marinos S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Delivery and Marketing Boost" What do you like about Owner.com? I use Owner.com for my restaurant, and it has really helped me resume my online delivery business without needing to hire delivery drivers and drive o ### 5 Cons or Disadvantages of Owner.com ##### 1. Limited Customization Users find the **limited customization** options restrictive, though support provides workarounds for website edits. [ See 9 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859555&qs=pros-and-cons#reviews) See Related User Reviews ![Marinos S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marinos S.") MS Marinos S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Delivery and Marketing Boost" What do you dislike about Owner.com? I would have liked more website design options available, like multiple models to choose from, different design styles, more colors, and typefaces. ![Lisa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa B.") LB Lisa B. Small-Business (50 or fewer emp.) 5.0/5 "By far the best trained, competent and friendly customer support staff I have EVER" What do you dislike about Owner.com? The structure that makes the dashboard so easy for me to make the actual changes also makes edits to the website less flexible but often if I contact ##### 2. Expensive Users find the **monthly fees of Owner.com to be high** , especially without noticeable results early on. [ See 8 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1861172&qs=pros-and-cons#reviews) See Related User Reviews MK Matthew K. 5.0/5 "Effortless Setup and Superior Online Ordering Experience" What do you dislike about Owner.com? The cost is a bit high. ![Ryan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan M.") RM Ryan M. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly Platform with Great Features, But High Initial Cost" What do you dislike about Owner.com? I wish I had access to an account manager who could assist me in boosting my sales. Since I have only been with Owner for less than a month, it's diff ##### 3. Integration Issues Users highlight **integration issues** with Owner.com, limiting connectivity and complicating loyalty program management. [ See 8 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859795&qs=pros-and-cons#reviews) See Related User Reviews ![Juan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan A.") JA Juan A. Small-Business (50 or fewer emp.) 5.0/5 "Doubling Sales with Seamless Experience" What do you dislike about Owner.com? I would like to rank faster in the SEO platform. The other thing that can be improved is they don't have a curbside option. So, like, implementing a c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Efficient, Room for Traffic Growth" What do you dislike about Owner.com? I find that the results from their SEO efforts have not met our expected sales volume. Although they are doing some work in this area, it hasn't achie ##### 4. Long Delays Users are often frustrated by **long delivery delays** , impacting customer satisfaction and overall experience with Owner.com. [ See 7 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1860921&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Boosted Sales with Seamless Online Ordering" What do you dislike about Owner.com? I would like to have a feature in which third party drivers are required to upload or send pictures upon delivery not only for confirmation but to avo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Simple, Reliable Platform That Helps Grow My Restaurant" What do you dislike about Owner.com? What I didn’t like was that the app had some bugs that prevented customers from tracking their orders properly. There were also delays in the text mes ##### 5. Delivery Issues Users face significant **delivery issues** with delays and inconsistent drivers, impacting the overall customer experience. [ See 6 mentions ](https://www.g2.com/products/owner-com/reviews?filters%5Bsentiment_snippet%5D=1859638&qs=pros-and-cons#reviews) See Related User Reviews ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Boosted Sales with Seamless Online Ordering" What do you dislike about Owner.com? I would like to have a feature in which third party drivers are required to upload or send pictures upon delivery not only for confirmation but to avo ![Ethan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan W.") EW Ethan W. 5.0/5 "Shakey Jake’s" What do you dislike about Owner.com? Delivery is the biggest issue and also it is tough when food gets to our customers later than they’d like. Also getting adjustments made to the app is ![Astoria K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Astoria K.") AK Astoria K. Small-Business (50 or fewer emp.) 3/24/2026 "User-Friendly Platform for Easy Website Management" 4/5 What do you like best about Owner.com? I find Owner.com very easy to use for publishing my website and handling orders, whether for pickup or delivery. I appreciate how customers can schedule their orders and easily interact with the website. It's great that they can place orders for delivery with such user-friendly interactions. I also like the ease of browsing through my website and placing orders. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Owner.com? Maybe reach to more people and bring in more customers. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? I use Owner.com to publish my website and handle orders with ease. It allows customers to schedule their orders and place orders for delivery, making interactions user-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 6/3/2026 "Impressive AI and SEO Tools with Top-Notch Customer Service" 4.5/5 What do you like best about Owner.com? Tools that help improve SEO, along with customer service that’s among the best compared to competitors. Performance of online order is great for the start .There pricing is prity fare and the reach to new customer base is amazing , there Ai tools are impressive as it does a lot with out having to put in too much efforts integration was kind of disappointing would have made our life easy if tis was integrated . Review collected by and hosted on G2.com. What do you dislike about Owner.com? They don't have the integration with spot-on which make my online order track difficult Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? havent had any problem yet but i have requested few artwork which was done great Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JN Jasira N. Manager Small-Business (50 or fewer emp.) 4/27/2026 "User-Friendly Platform with Data That Supports Revenue Growth" 5/5 What do you like best about Owner.com? It feels very user-friendly and offers a lot of additional data that can help support revenue growth. Review collected by and hosted on G2.com. What do you dislike about Owner.com? Please add Uber and Grubhub to the platform integrations. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? It helps improve customer reach and increase visibility. It also lets me provide customers with custom gift cards and loyalty offers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![The Last S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Last S.") TS The Last S. 12/2/2025 "Effortless Customer Engagement and Increased ROI" 5/5 What do you like best about Owner.com? I really value how Owner.com has positively impacted my pizzeria by attracting more customers and reducing reliance on third-party websites. Their platform makes my website not only more user-friendly but also significantly more attractive. The simplicity of the platform is a standout feature, making it easy to navigate and use without unnecessary complications. I also appreciate the excellent customer service provided, which enhances the overall experience. Owner.com streamlines tasks for me, allowing me to track sales, edit my menu effortlessly, and effectively market my business through text and email directly to my customers. This integration has boosted my business's efficiency and visibility, and I'm thrilled with how it has replaced previous platforms I used, offering more control and lower costs. The initial setup process was straightforward and easy, contrary to some challenges I faced initially, which were minor compared to the benefits reaped. Review collected by and hosted on G2.com. What do you dislike about Owner.com? I found the initial setup of my website using Owner.com to be somewhat challenging. I had to revisit the design to adjust images and descriptions myself, which indicates the initial setup could be improved. I feel that if the web designers allocated more time to the design aspects, it could have been perfect. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? I use Owner.com to bring more customers, make my website user-friendly, track sales, edit my menu, and market my business via text and email. It helps me avoid third-party fees and retain customer information. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MK Matthew K. 12/2/2025 "Effortless Setup and Superior Online Ordering Experience" 5/5 What do you like best about Owner.com? I appreciate Owner.com's simplicity and ease of setup, which made launching our new website an incredibly straightforward process with just a few video calls. The platform's menu management is intuitive and efficient, especially with the use of the provided tablet. I love how Owner.com seamlessly incorporated our existing menu into the new website, improving its readability and visual appeal significantly compared to our previous one. Offering online ordering directly on our website, without redirecting to another site, enhances our customer experience greatly. I also like how the integrated SEO capabilities and customer marketing features of Owner.com solve major problems that our previous setup could not address. I find the initial traction very promising, as the transition from third-party apps has already started covering our costs, with minimal advertising so far. I am confident that the inclusion of conversation cards to drive further website traffic will enhance our customer conversion in the upcoming weeks. Review collected by and hosted on G2.com. What do you dislike about Owner.com? The cost is a bit high. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? I use Owner.com to elevate my coffee house's online presence. It solves design and SEO issues, integrates online ordering, simplifies menu management, and enhances customer marketing, driving direct website orders and minimizing reliance on third-party apps, which boosts revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![HartSoul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HartSoul C.") HC HartSoul C. General Manager Small-Business (50 or fewer emp.) 4/27/2026 "Clean, User Friendly Software with a Quick, Straightforward Setup" 5/5 What do you like best about Owner.com? Very clean, user friendly software. The setup was quick and straightforward, and the professionals made the process easy. Review collected by and hosted on G2.com. What do you dislike about Owner.com? The app has not been as easy to fully implement as I expected. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? Online ordering has been streamlined and looks very professional. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christopher C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher C.") CC Christopher C. owner Small-Business (50 or fewer emp.) 5/6/2026 "Great Onboarding Experience with Mr. Barreto" 5/5 What do you like best about Owner.com? The onboarding was great and Mr. Barreto did a great job Review collected by and hosted on G2.com. What do you dislike about Owner.com? At this point I have no issues with owner.com Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? They are helping me get my restaurant out in the public and improving my sales Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Waleed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waleed M.") WM Waleed M. 2/2/2026 "Innovative Solution for SEO and Client Engagement" 4/5 What do you like best about Owner.com? I like Owner.com's automated marketing campaigns, easy POS ordering, and the designing of an app and website for our customer. As a small business, we often do not have the time or resources to utilize consistent campaigns and promotions, and Owner.com helps provide that missing piece for us. The setup was seamless, thanks to the onboarding agent Laura. Review collected by and hosted on G2.com. What do you dislike about Owner.com? I think the hardware can be a bit buggy. The tablets sometimes signs out on its own or loses connection. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? I use Owner.com to manage online clientele and improve SEO rankings. It also solves marketing challenges by providing automated campaigns and helps retain repeat customers. The platform fills the gap for us small business owners with limited resources and time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeremy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy H.") JH Jeremy H. Small-Business (50 or fewer emp.) 3/16/2026 "Owner.com improved our marketing and sales tremendously" 5/5 What do you like best about Owner.com? I use Owner.com to advertise and run the website for my restaurant. They helped get my name out there and drive sales. The website and app they built for us are very user-friendly and have been helping tremendously. These features make my restaurant more publicized and easier to access than using other platforms such as DoorDash or Slice. Review collected by and hosted on G2.com. What do you dislike about Owner.com? No complaints Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? I use Owner.com to advertise my restaurant, helping get my name out there and drive sales. It provides a user-friendly website and app, making my restaurant more publicized and accessible than other platforms like DoorDash or Slice. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HA Herry A. Small-Business (50 or fewer emp.) 2/27/2026 "Customizable and SEO-Friendly for Restaurants" 4/5 What do you like best about Owner.com? I like how customizable Owner.com is, giving owners the ability to do what they want without having to ask for help. It allows me to change questions on my website and add pictures easily without needing to learn HTML. It standardized the analytical problem of viewing numbers and helped us bring in customers that wouldn’t have found us otherwise. Review collected by and hosted on G2.com. What do you dislike about Owner.com? I would like to learn what customer comes from SEO vs direct website. The setup could be hard for someone that isn’t technical but they do guide you through it. Review collected by and hosted on G2.com. What problems is Owner.com solving and how is that benefiting you? Owner.com standardized my analytics and brought new customers, with customization that doesn't require HTML knowledge. Review collected by and hosted on G2.com. 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