--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 415 scale: '5' date_modified: '2026-08-01' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews **Vendor:** Salesforce **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 415 ## About Salesforce Backup & Recover Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. ## Salesforce Backup & Recover Pros & Cons **What users like:** - Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple and effective for their needs. (67 reviews) - Users value the **seamless integration with Salesforce** , significantly reducing backup time and enhancing data recovery ease. (43 reviews) - Users appreciate the **dependable and secure backup solutions** from Salesforce Backup & Recover, ensuring consistent protection of data. (38 reviews) - Users praise the **responsive customer support** of Salesforce Backup & Recover, greatly enhancing their overall experience and satisfaction. (29 reviews) - Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical information remains secure and accessible. (25 reviews) - Users value the **easy restore** feature of Salesforce Backup & Recover, ensuring quick recovery from data corruption issues. (24 reviews) - Users find the **easy setup** of Salesforce Backup & Recover to be a major advantage for effortless maintenance. (24 reviews) - Data Security (20 reviews) - Restore Functionality (20 reviews) - Features (15 reviews) **What users dislike:** - Users find the **cost can scale quickly** , making Salesforce Backup & Recover potentially price restrictive over time. (23 reviews) - Users find **limitations during complex data restores** due to constraints, hindering the overall effectiveness of Salesforce Backup & Recover. (15 reviews) - Users face challenges with **lack of backup options** , requiring reliance on additional solutions for archival needs. (9 reviews) - Users find **restore difficulties** in Salesforce Backup & Recover, particularly with complex data and metadata operations. (9 reviews) - Users experience **slow backups** with Salesforce Backup & Recover, impacting efficiency when restoring large data volumes. (9 reviews) - Users find the **complexity** of Salesforce Backup & Recover a challenge, affecting usability and learning for new users. (8 reviews) - Difficult Setup (8 reviews) - Learning Curve (8 reviews) - Users find the **poor interface design** of Own from Salesforce to be inconvenient and less user-friendly. (7 reviews) - Time-Consuming (7 reviews) ## Salesforce Backup & Recover Reviews ### 1. Easy to Use and Provides Peace of Mind **Rating:** 4.0/5.0 stars **Reviewed by:** Matt B. | Director, Information Systems, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** This product is easy to use and offers peace of mind, especially if any data issues arise from integration or data uploads. **What do you dislike about Salesforce Backup & Recover?** Nothing stands out as being a dislike. The product is easy to use. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Provides holistic data backup in case data is corrupted or we run into any issues. ### 2. Breathe easy with own **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** We had a database corruption at one point, knowing that can be fixed in a matter of minutes rather than 6 weeks helps me sleep easy. **What do you dislike about Salesforce Backup & Recover?** There is very little downside, except maybe the price. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Again, the fact that we can restore any record, either part or whole, is amazing ### 3. Comprehensive Salesforce Backup with Great Features, but Costs and Export Limits Can Be Issues **Rating:** 3.5/5.0 stars **Reviewed by:** apoorva g. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** granular backup & recovery for Salesforce — includes metadata, attachments, and even allows restoring specific records or objects **What do you dislike about Salesforce Backup & Recover?** Costs can add up quickly for larger orgs (especially if many users or frequent backups), and some users report limits/unfriendly behavior around large exports/restoration of child/parent relationships **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** not using right now ### 4. Seamless Data Management, but Room for Improvement in backup Job Reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos Javier R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** The experience has been seamless. Creating compare jobs and restoring data is straightforward and easy. **What do you dislike about Salesforce Backup & Recover?** Renewal experience wasn't great a couple of terms ago. Sometimes comparisons jobs fail. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** This tool provides me with peace of mind simply by being available. Ideally, I hope I never have to use it. ### 5. Outstanding Customer Support and Friendly Team at Own **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget C. | Global CRM Manager, Sales Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Own really knows what they're doing. Their customer support is excellent, and everyone I've interacted with at the company has been genuinely kind and pleasant. **What do you dislike about Salesforce Backup & Recover?** Nothing, I've not had any bad experiences with Own. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We use own for sandbox seeding as well as for archiving. ### 6. Robust Integration and Recovery, But Costs and Complexity Add Up **Rating:** 4.5/5.0 stars **Reviewed by:** Ashok V. | Senior Manager, Business Applications, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Salesforce Backup & Recover?** Deep native integration Automated Backups and metadata coverage Granular restore and recovery options **What do you dislike about Salesforce Backup & Recover?** cost can scale quickly Complexity when dealing with large data sets Depends on Salesforce ecosystem **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backing up the data from our scheduling and ops systems ### 7. Essential for Data Management, But Pricey and Needs Some Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Salesforce Backup & Recover?** Salesforce assists us with data backup and recovery, and we also rely on it for sandbox management. This allows us to work with realistic data in our sandbox environment, which is very helpful for our needs. **What do you dislike about Salesforce Backup & Recover?** This platform is somewhat more expensive than others. Additionally, there are areas where it could be improved. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The main issue this product addresses for us is ensuring we have reliable backups. When necessary, we are able to recover and restore any lost data efficiently. ### 8. Effortless and Efficient—Set It and Forget It **Rating:** 4.5/5.0 stars **Reviewed by:** Russell Y. | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** After setup I haven’t had to think about it much at all. It runs itself very efficiently. **What do you dislike about Salesforce Backup & Recover?** Nothing, Own does a great job for everything I need. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Having a reliable data backup is essential and Own makes me not have to think about it. ### 9. Powerful and User-Friendly Tool Still in Proof of Concept Phase **Rating:** 4.0/5.0 stars **Reviewed by:** Nilesh K. | Data Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** This tool is quite powerful and user-friendly. However, it's important to note that it is still in the proof of concept phase. **What do you dislike about Salesforce Backup & Recover?** I haven't explored all the features yet, so I don't have much to say at this point. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The data is secure. ### 10. Great Backup and Restore Speed, but Needs On-Demand Restore Option **Rating:** 5.0/5.0 stars **Reviewed by:** Indra Deepak V. | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** The ease of backing up and restoring at a desirable pace is amazing **What do you dislike about Salesforce Backup & Recover?** The fact that we need to do a back to backup image compare rather than on demand restore **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We were never having a DR system and this solved it. ### 11. Great Data Backup Process, but Ownback UI Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Prakash M. | Salesforce Administrator / Developer , Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** This is regarding the process of backing up data from any source. **What do you dislike about Salesforce Backup & Recover?** The UI for ownback still needs more work. It could be improved to provide a better user experience. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Make sure to back up both the metadata and the regular data. ### 12. Reliable Data Storage and Replication with No Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan G. | MLS Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** The ability to safely store are replicated data in an external location **What do you dislike about Salesforce Backup & Recover?** I really can’t think of anything I don’t like about own. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Safely offloads and replicates our data and an external location, not related to salesforce ### 13. Powerful Tool with a Steep Setup Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Jakob D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Great tool, takes some time to set up. Once that’s done it does it’s job perfectly **What do you dislike about Salesforce Backup & Recover?** The setup can be somewhat complicated depending on the complexity of the org **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Complete back up solution for disaster recovery ### 14. Excellent experience since Day 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Chad D. | Sr Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Salesforce Backup & Recover?** The user interface and experience is one of the biggest highlights of OwnBackup. Each step along the way, the interface presents the good and the "issues" that you might be facing. You can identify problems - whether related to login or permissions - quickly and address most with relative ease. The dashboard, the updates, the reports are all top notch! **What do you dislike about Salesforce Backup & Recover?** I have not experienced much that I dislike about OwnBackup. Tracing issues with permissions take time, as can making bulk updates to the related profile for the automated user. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Prior to OwnBackup, our backup/recovery/restoration process involved the standard Salesforce Data Extracts on a weekly basis. This is incredibly inefficient, as I am sure folks know! Our first order of business with OwnBackup was to establish the regular backup cadence to address that need. We have been able to expand our use of sandboxes by using sandbox seeding, to ensure our 3rd party vendor has applicable information without compromising our customer information! We are also looking into the OwnBackup Secure product to further improve our current security setup. ### 15. Great Backup Feature, but Error Messages Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jayanthi a. | Salesforce functional lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** We use own back up and it’s great, help us to get the backup **What do you dislike about Salesforce Backup & Recover?** Errors aren’t very clear, if you can provide more details that would be great **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It takes backup and it’s great to use ### 16. Absolutely Love Using It! **Rating:** 4.0/5.0 stars **Reviewed by:** Varun D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Its too good to use and best solution for us to have **What do you dislike about Salesforce Backup & Recover?** Nothing that needs to be mentioned here but still it can be little difficult to implement and that is it **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Customer success solution ### 17. Great Alerts Feature, No Complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Dianna L. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Receiving alerts for different parameters (i.e. email when X amount of accounts have been updated). **What do you dislike about Salesforce Backup & Recover?** There is nothing that I dislike at the moment. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It is backing up our data which we weren’t doing before. ### 18. Empowering Data Management with No Downsides **Rating:** 3.5/5.0 stars **Reviewed by:** J H. | Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** It empowers customers to ensure the availability, security and compliance of mission-critical data **What do you dislike about Salesforce Backup & Recover?** Nothing dislike about Own from Salesforce **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It provides comprehensive data protection and management solutions to increase data security, compliance, and resilience. ### 19. Reliable Salesforce Data Backup with Few Drawbacks **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Sr. CRM Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I like how the data from salesforce is backed up incase something happens **What do you dislike about Salesforce Backup & Recover?** There is not a lot of things to dislike. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We are nervous of our data wiping out so this eases our minds ### 20. Great for Managing ROT Files, But Lacks PII Consideration **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya b. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** I like the achieving part. It helps orgs manage ROT files **What do you dislike about Salesforce Backup & Recover?** It doesn't take into consideration PII. A layar of PII protection and agentforce could help **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Archiving. It helps my org manage ROT files ### 21. Reliable Data Backup with Effective Strategy, Minor Improvement Needed in Refresh Schedule **Rating:** 4.5/5.0 stars **Reviewed by:** chandra v. | Sr Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** The data backup storage is good and backup strategy works better **What do you dislike about Salesforce Backup & Recover?** Nothing everything was good, may be the refresh schedule is needs to be modified **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup problems and data continuation challenges are solved ### 22. Reliable Salesforce Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Own offers a secure and scheduled backup solution for all your Salesforce data and metadata, keeping them separate. It also allows you to extract data from particular backups whenever necessary. **What do you dislike about Salesforce Backup & Recover?** One drawback is that when Salesforce introduces new fields in the background that are not actively used, Own will highlight them as warnings during the next backup. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We use this to securely back up our organization's data and metadata every night. ### 23. Great Backup and Ease of Use, but Pricing Model Is a Concern **Rating:** 3.5/5.0 stars **Reviewed by:** Sam D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Ease of use, knowing that our sandbox and production data and metadata are backed up. **What do you dislike about Salesforce Backup & Recover?** I don’t like the new pricing model, it could become price restrictive at contract renewal. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data backups ### 24. Easy to Use for Beginners, Still Exploring Features **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica K. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** I am new to own and it’s functionally. I have appreciated its nimble useage **What do you dislike about Salesforce Backup & Recover?** I don’t know enough about the product to give an opinion **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** I am new to the product ### 25. I haven't tried it yet, but I'm interested in knowing its functions. **Rating:** 3.0/5.0 stars **Reviewed by:** Stefania S. | Head of PMO & Strategic Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I haven't used it but it would be good to know what they offer **What do you dislike about Salesforce Backup & Recover?** Nothing, I haven't had the opportunity to use it. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We didn't have a CRM and that makes managing customer relationships easier. ### 26. Easy to Use, Reliable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Dhruv K. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Ease of use, reliability of service. Good pricing for nonprofits **What do you dislike about Salesforce Backup & Recover?** Maybe it’s Salesforce ownership? It was nicer when y’all were independent **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Peace of mind for orgs in times of data theft ### 27. Own backup **Rating:** 5.0/5.0 stars **Reviewed by:** Jigna K. | Salesforce Virtual Bootcamp 2023, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Beat one for backup. We are using it . Good features and functionalitu **What do you dislike about Salesforce Backup & Recover?** Ther ks nothing like i do not like all features are good **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Acknup and archiei g data ### 28. Simple and Fast Navigation, But Pricey and Needs More Features **Rating:** 4.0/5.0 stars **Reviewed by:** Jitendra T. | Technical Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Salesforce Backup & Recover?** Its navigation is both simple and quick. Easy to use **What do you dislike about Salesforce Backup & Recover?** Bit costly and will definitely like to see more features **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Saving the salesforce data storage ### 29. Great Savings and Easy Setup, but Mass Unarchive Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Nick M. | Lead Salesforce Anaylst, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I love being able to save money on data storage and easy it is to configure **What do you dislike about Salesforce Backup & Recover?** I wish it was easier to mass unarchive directly in Salesforce **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data storage!! ### 30. Practical Interface and Efficient Backup, but Pricey Licensing **Rating:** 3.5/5.0 stars **Reviewed by:** Mirna N. | Head of crm unit, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** It offers practical interface and efficient backup and restore functionalities **What do you dislike about Salesforce Backup & Recover?** The license is per 100 Gb which it is somehow expensive **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup data and restore when needed ### 31. Great Native Backup Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** It’s a native backup tool that backs up bottle prod and sandbox data. Also, I liked your onboarding webinars which gives an overview of the product. **What do you dislike about Salesforce Backup & Recover?** Customer service. I wish it was more interactive like the other Salesforce tool. Live agent or on call support engineer keeps it more engaged and to build stronger connections **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We needed a native Salesforce data backup tool ### 32. Great for Data Archival, Needs Improvement in Data Obfuscation **Rating:** 4.0/5.0 stars **Reviewed by:** Vishnu . | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Data archival using own backup and ability to read archived data through SF **What do you dislike about Salesforce Backup & Recover?** Data obfuscation needs lot more work, still in very initial stages. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data archival ### 33. Backing Up on my Own **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Solutions Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I like being able to backup things on my own. **What do you dislike about Salesforce Backup & Recover?** Well, it’s a good product so nothing of course. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It’s backing things up for me. ### 34. Need data transfer options **Rating:** 4.0/5.0 stars **Reviewed by:** Rohini K. | Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Nice user interface. Options to archive and backup **What do you dislike about Salesforce Backup & Recover?** Not easy way to copy data from own backup to own **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Both data archival and backup ### 35. Great Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Salesforce Administrator Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Ease of use vc and functionality. Restore, seeding etc **What do you dislike about Salesforce Backup & Recover?** Finding and restoring one record can take a long time **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** DR and seeding sandboxes ### 36. Efficient Salesforce Backups, but Pricing Feels High **Rating:** 5.0/5.0 stars **Reviewed by:** Jaswanth G. | GTM Systems Salesforce Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** That it is really efficient with the backups from salesforce **What do you dislike about Salesforce Backup & Recover?** Nothing at the moment. But the pricing feels expensive. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Keeping our backup safe. ### 37. Great for Seeding and Anonymizing, but Template Creation Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Anna F. | Salesforce Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Seeding and anonymizing templates post refresh of lower orgs **What do you dislike about Salesforce Backup & Recover?** Creating exact seeding templates with partner users enabled **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Seeding Backups for DR purposes ### 38. Great Backup Automation, but Installation Takes Too Long **Rating:** 4.5/5.0 stars **Reviewed by:** Pravesh S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Automation of backup and retrival … out box **What do you dislike about Salesforce Backup & Recover?** Lenghty time to installation and configure took some month to **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup and restore ### 39. Excellent Real-Time Backup, but Pricing Could Be Better for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany H. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** They have a great product for real time backup **What do you dislike about Salesforce Backup & Recover?** The price could be more attractive for small businesses **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Real time backup ### 40. Easy Data Backups, but Permissions Management Is Tedious **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Own makes it easy for us to back up our data. After initial setup it feels like there's very little you need to do. The backups are easy to access. **What do you dislike about Salesforce Backup & Recover?** Anytime you add new objects or fields you need to ensure the user has permissions. This quickly becomes annoying. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Having a secure backup that we can access ### 41. Great for Seeding and Backup, but Limited API Control and SSO Restrictions **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil C. | Salesforce DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Seeding and backup. Easy configuration steps **What do you dislike about Salesforce Backup & Recover?** Less api control and restrictions around single sign on **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data loss and data seeding ### 42. Great Backup and Archive Features, but Occasional Performance Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Harshitha V. | Salesforce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** I like the backup and Archive process from Own **What do you dislike about Salesforce Backup & Recover?** I dislike the performance issues sometimes **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup, recover and archive ### 43. Reliable Data Protection with Room for Smoother Restores **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Own gives true peace of mind when it comes to data protection. Automated backups, quick recovery options, and seamless integration with Salesforce mean you’re never scrambling to restore lost data or rebuild configurations. **What do you dislike about Salesforce Backup & Recover?** Would love an even smoother restore workflows and faster support turnaround at times. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The ability to automate the backup of all Salesforce environments ### 44. Great AI Features, Needs Better Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Deepika J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Ai capabilities are great ..agentuc experience **What do you dislike about Salesforce Backup & Recover?** lack of marketing and sales ..not a known brand **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Auyomation ### 45. Powerful Automation and Flexibility, But Owner Permissions Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Salesforce Backup & Recover?** It gives a lot of control, flexibility, and automation benefits **What do you dislike about Salesforce Backup & Recover?** Owners automatically get edit/delete rights, even if field-level security restricts others **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It solves problems of data loss, compliance, and performance by providing secure backup, recovery, archiving, and data management—helping organizations protect, optimize, and better leverage their Salesforce data. ### 46. Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie M. | Salesforce Platform Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Salesforce Backup & Recover?** Own provides us with peace of mind - we know our salesforce org is backed up daily. When we do need to replace data - which has largely been due to cleanup that was a bit more far reaching than intended - the restore process is very intuitive. Our new team members don't require extensive training sessions to become proficient with the product. We have always received the very best customer support from Own on technical questions, and our account team balances keeping us up-to-date with their newest products while respecting any budgeting or timing limitations on our part. **What do you dislike about Salesforce Backup & Recover?** We have not had a negative experience with the product or company staff, and have been a customer for almost five years. We are very satified. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own backs up our salesforce landscape - it is reliable, which allows us to focus efforts on delivering enhancements for our end users. The Backup solution, once implemented, provides security/insurance with virtually no ongoing maintenance efforts on our part. ### 47. Provides Peace of Mind for IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** It helps our clients IT have peace of mind especially with all of the security incidents happening this year **What do you dislike about Salesforce Backup & Recover?** I think overall it is a good platform. I hope there can be significantly cheaper pricing for emerging markets **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It is the peace of mind of having a backup solution ### 48. Easy Data Archiving, but Support Can Be Slow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Setting up and automatically archiving our data has been very straightforward. This has made a significant positive difference for us. **What do you dislike about Salesforce Backup & Recover?** At times, I find that the help team requires some additional prompting before they provide a solution. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Archive our data and a backup ### 49. Great Recovery Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** It offers useful recovery options, allowing you to restore only the records you need rather than recovering everything. **What do you dislike about Salesforce Backup & Recover?** Since Salesforce took over, there has been no communication regarding the future course of action. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We use for backup of our data daily and weekly ### 50. Intuitive Salesforce Integration, but Backup Limitations Without Extra Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** I liked that it is integrated into Salesforce UI and intuitive. **What do you dislike about Salesforce Backup & Recover?** It was not easy to backup certain objects that we needed to be able to restore for compliance purposes unless we bought both tools. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We used it for for Backup at Skechers. ## Salesforce Backup & Recover Discussions - [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) - 1 comment, 1 upvote - [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) - 1 comment, 1 upvote - [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) - 1 comment, 1 upvote - [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) - 1 comment - [View Salesforce Backup & Recover pricing details and edition comparison](https://www.g2.com/products/salesforce-backup-recover/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+18%3A51%3A21+-0500&secure%5Bsession_id%5D=16a5e444-af24-4bae-bccb-4a1f90742db7&secure%5Btoken%5D=69cbaab298d7aaaba690020d2f2076febb85d232d100638481cc90389d2b3e7b&format=llm_user) ## Salesforce Backup & Recover Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Salesforce Backup & Recover Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Salesforce Backup & Recover Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) - 4.2/5.0 (210 reviews) - [Backupify](https://www.g2.com/products/backupify/reviews) - 4.2/5.0 (182 reviews)