--- title: Salesforce Backup & Recover Reviews meta\_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 415 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### Salesforce Backup & Recover Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple and effective for their needs. [(67 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732249&qs=pros-and-cons#reviews) Users value the **seamless integration with Salesforce** , significantly reducing backup time and enhancing data recovery ease. [(43 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732113&qs=pros-and-cons#reviews) Users appreciate the **dependable and secure backup solutions** from Salesforce Backup & Recover, ensuring consistent protection of data. [(38 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732373&qs=pros-and-cons#reviews) Users praise the **responsive customer support** of Salesforce Backup & Recover, greatly enhancing their overall experience and satisfaction. [(29 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732920&qs=pros-and-cons#reviews) Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical information remains secure and accessible. [(25 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732884&qs=pros-and-cons#reviews) Users find the **cost can scale quickly** , making Salesforce Backup & Recover potentially price restrictive over time. [(23 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732330&qs=pros-and-cons#reviews) Users find **limitations during complex data restores** due to constraints, hindering the overall effectiveness of Salesforce Backup & Recover. [(15 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732896&qs=pros-and-cons#reviews) Users face challenges with **lack of backup options** , requiring reliance on additional solutions for archival needs. [(9 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=2327318&qs=pros-and-cons#reviews) Users find **restore difficulties** in Salesforce Backup & Recover, particularly with complex data and metadata operations. [(9 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732047&qs=pros-and-cons#reviews) Users experience **slow backups** with Salesforce Backup & Recover, impacting efficiency when restoring large data volumes. [(9 mentions)](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732872&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Salesforce Backup & Recover ##### 1. Ease of Use Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple and effective for their needs. [ See 67 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Exceptional onboarding that sets the gold standard." What do you like about Salesforce Backup & Recover? This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert ![Jitendra T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitendra T.") JT Jitendra T. Enterprise (\> 1000 emp.) 4.0/5 "Simple and Fast Navigation, But Pricey and Needs More Features" What do you like about Salesforce Backup & Recover? Its navigation is both simple and quick. Easy to use ##### 2. Salesforce Integration Users value the **seamless integration with Salesforce** , significantly reducing backup time and enhancing data recovery ease. [ See 43 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732113&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok V.") AV Ashok V. Enterprise (\> 1000 emp.) 4.5/5 "Robust Integration and Recovery, But Costs and Complexity Add Up" What do you like about Salesforce Backup & Recover? Deep native integration Automated Backups and metadata coverage Granular restore and recovery options ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 5.0/5 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" What do you like about Salesforce Backup & Recover? Own from Salesforce gives businesses like my ‘Booking.com’ peace of mind by delivering native, enterprise-grade backup, recovery, and data governance ##### 3. Backup Solutions Users appreciate the **dependable and secure backup solutions** from Salesforce Backup & Recover, ensuring consistent protection of data. [ See 38 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732373&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Exceptional onboarding that sets the gold standard." What do you like about Salesforce Backup & Recover? This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 5.0/5 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" What do you like about Salesforce Backup & Recover? Own from Salesforce gives businesses like my ‘Booking.com’ peace of mind by delivering native, enterprise-grade backup, recovery, and data governance ##### 4. Customer Support Users praise the **responsive customer support** of Salesforce Backup & Recover, greatly enhancing their overall experience and satisfaction. [ See 29 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732920&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Exceptional onboarding that sets the gold standard." What do you like about Salesforce Backup & Recover? This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert ![Renato M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renato M.") RM Renato M. Mid-Market (51-1000 emp.) 5.0/5 "Reliable and Time-Saving Solution Worth Every Penny" What do you like about Salesforce Backup & Recover? It’s a very reliable, low-maintenance solution that gives real peace of mind once it’s up and running. Restoring specific data or metadata is straight ##### 5. Data Accuracy Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical information remains secure and accessible. [ See 25 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732884&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Top-Tier Salesforce Backup, Configurable but Pricey" What do you like about Salesforce Backup & Recover? Native storage software for Salesforce Top of the line, go to, Data backup solution Configurable by admins Data protection. shield included ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Essential for Data Management, But Pricey and Needs Some Improvements" What do you like about Salesforce Backup & Recover? Salesforce assists us with data backup and recovery, and we also rely on it for sandbox management. This allows us to work with realistic data in our ### 5 Cons or Disadvantages of Salesforce Backup & Recover ##### 1. Expensive Users find the **cost can scale quickly** , making Salesforce Backup & Recover potentially price restrictive over time. [ See 23 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732330&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok V.") AV Ashok V. Enterprise (\> 1000 emp.) 4.5/5 "Robust Integration and Recovery, But Costs and Complexity Add Up" What do you dislike about Salesforce Backup & Recover? cost can scale quickly Complexity when dealing with large data sets Depends on Salesforce ecosystem ![Jitendra T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitendra T.") JT Jitendra T. Enterprise (\> 1000 emp.) 4.0/5 "Simple and Fast Navigation, But Pricey and Needs More Features" What do you dislike about Salesforce Backup & Recover? Bit costly and will definitely like to see more features ##### 2. Limitations Users find **limitations during complex data restores** due to constraints, hindering the overall effectiveness of Salesforce Backup & Recover. [ See 15 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732896&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 5.0/5 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" What do you dislike about Salesforce Backup & Recover? Own from Salesforce can feel limited during large or complex data restores due to API and record-volume constraints. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Top-Tier Salesforce Backup, Configurable but Pricey" What do you dislike about Salesforce Backup & Recover? Expensive Backup frequency limitations additional licenses required ##### 3. Lack of Backup Users face challenges with **lack of backup options** , requiring reliance on additional solutions for archival needs. [ See 9 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=2327318&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 5.0/5 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" What do you dislike about Salesforce Backup & Recover? Own from Salesforce can feel limited during large or complex data restores due to API and record-volume constraints. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Reliable but Needs Better Performance Stability" What do you dislike about Salesforce Backup & Recover? Inability to handle backup of data from decommissioned we appexhangw packages ##### 4. Restore Difficulties Users find **restore difficulties** in Salesforce Backup & Recover, particularly with complex data and metadata operations. [ See 9 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732047&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 5.0/5 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" What do you dislike about Salesforce Backup & Recover? Own from Salesforce can feel limited during large or complex data restores due to API and record-volume constraints. ![Indra Deepak V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Indra Deepak V.") IV Indra Deepak V. Enterprise (\> 1000 emp.) 5.0/5 "Great Backup and Restore Speed, but Needs On-Demand Restore Option" What do you dislike about Salesforce Backup & Recover? The fact that we need to do a back to backup image compare rather than on demand restore ##### 5. Slow Backups Users experience **slow backups** with Salesforce Backup & Recover, impacting efficiency when restoring large data volumes. [ See 9 mentions ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732872&qs=pros-and-cons#reviews) See Related User Reviews ![Renato M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renato M.") RM Renato M. Mid-Market (51-1000 emp.) 5.0/5 "Reliable and Time-Saving Solution Worth Every Penny" What do you dislike about Salesforce Backup & Recover? There’s a bit of a learning curve during the initial setup, and restores on very large data volumes can sometimes feel slow. It’s also not the cheapes ![ramya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ramya J.") RJ ramya J. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Salesforce Data Protection, but Pricey and Sometimes Slow" What do you dislike about Salesforce Backup & Recover? Own from Salesforce is a powerful backup and recovery solution, but it can be costly, especially for large orgs, and recent pricing model changes have ![Parth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parth S.") PS Parth S. Mid-Market (51-1000 emp.) 5/13/2026 "Granular Recovery with Compliance Edge" 4/5 What do you like best about Salesforce Backup & Recover? I appreciate the granularity of recovery in Salesforce Backup & Recover. Being able to restore at the record level rather than opting for a full org restore really changes the operational risk profile for enterprise clients. I find the version comparison feature genuinely useful; it lets me understand the impact of an incident before committing to a restore. The native nature of the tool to Salesforce is significant as it means that data doesn't leave Salesforce, simplifying data lineage documentation and reducing the attack surface. The automated scheduling is another highlight because it ensures backups run consistently without manual intervention, which is crucial in regulated environments. Lastly, the fact that sensitive fields remain within the Salesforce security boundary during backups is important for compliance with GDPR and HIPAA. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? A few genuine areas for improvement. First, scope coverage: Salesforce Backup & Recover primarily addresses structured CRM data, but an enterprise org's risk profile includes unstructured content too — files, attachments, Knowledge articles, CMS content for Experience Cloud sites. For clients using Experience Cloud with a headless CMS or third-party content platforms, the backup strategy for that content layer has to be handled separately, which increases architectural complexity. Second, the interface and tooling operates outside the standard Salesforce UI, which adds friction for admin teams who aren't deeply technical. Simpler, in-console workflows for common recovery scenarios would reduce time-to-recovery when every minute matters. Third — and this is a broader architectural observation rather than a product critique — Backup & Recover is one layer of a data protection strategy, not the complete answer. Clients sometimes treat it as comprehensive coverage when it still needs to be paired with: a data archival strategy to manage storage consumption, field-level encryption for the most sensitive data, event monitoring and shields for breach detection, and where appropriate, external backup tooling like AWS Backup or Ownbackup for organisations that need multi-cloud redundancy or faster RPO/RTO guarantees than the native product provides. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? I use Salesforce Backup & Recover for point-in-time, object-level recovery to manage data loss and corruption, meeting compliance and audit requirements, and as a safety net during change management, which gives confidence and accelerates delivery. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: Seller invite ![Eder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eder S.") ES Eder S. Soluções Salesforce Mid-Market (51-1000 emp.) 4/28/2026 "Granular, Reliable Data Recovery with Full Control in Salesforce Backup & Recover" 5/5 What do you like best about Salesforce Backup & Recover? What I like most about Salesforce Backup & Recover is the level of control it provides over data protection and recovery. Instead of relying on basic export tools, it allows us to maintain consistent backups and restore data in a much more granular and reliable way. A key advantage is the ability to compare data versions and selectively restore records, which is extremely useful in scenarios involving accidental deletions or incorrect updates caused by integrations or user actions. This significantly reduces the risk of data loss and minimizes the impact of incidents, giving more confidence when managing large volumes of data and complex environments. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? One aspect that could be improved in Salesforce Backup & Recover is the overall usability and accessibility of the solution. Since it operates outside of the standard Salesforce interface, it can feel less intuitive to navigate and requires additional effort to manage compared to native tools. In practice, this can slow down adoption, especially for teams that are used to working directly within the Salesforce environment. Additionally, setting up and managing backup policies and restore processes may require a deeper understanding, which can increase the dependency on more technical users. A more seamless integration with the core Salesforce interface and simpler configuration workflows would help improve usability and make the tool more accessible for a broader range of users. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Salesforce Backup & Recover helps us address the risk of data loss and lack of reliable recovery options in complex environments. Before that, we relied on basic export tools and limited recovery features, which were not sufficient for handling large-scale data issues or accidental changes. With Backup & Recover, we can maintain consistent backups and restore data at a much more granular level. This is especially valuable in scenarios involving accidental deletions, incorrect updates from integrations, or data corruption, where we need precise control over what to recover. As a result, we’ve reduced the risk of permanent data loss, improved our ability to respond quickly to incidents, and gained more confidence when managing critical data and high-volume environments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Krish T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krish T.") KT Krish T. defveloper Small-Business (50 or fewer emp.) 4/17/2026 "Powerful Backup & Compliance in Salesforce, Though Setup and UI Can Feel Clunky" 3.5/5 What do you like best about Salesforce Backup & Recover? Salesforce back up and recover is pretty useful. It helps you archive data more efficiently, so you can free up space in your org. There are also a lot of things you can do when recovering data, which helps you stay more compliant with your organization’s standards. Having it all within the platform makes things easier, instead of dealing with external vendors, and that’s really useful. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I guess it takes a little time to set up and learn, but you can use Trailhead, which is helpful. Also, Salesforce support is useful. If you create Salesforce cases, they can explain the features more intuitively, and they also have documentation that’s pretty useful. Sometimes it can be a little hard to navigate and a bit clunky, but that’s OK for the amount of ROI you get. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It helps the organization stay compliant, and it also lets you recover from data loss or manipulation through automation. For example, if you don’t orchestrate your organization’s sandbox, this can be a solid rollback option. That’s always good to have in your back pocket. Overall, it’s important to have a solution in place so you’re able to recover quickly from mishaps when they happen. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AJ Anusha J. Sr software developer Mid-Market (51-1000 emp.) 4/16/2026 "Intuitive UI with Reliable Backup Security" 4/5 What do you like best about Salesforce Backup & Recover? I like the ease of use and how the UI is really great. It's really good because it shows what's in progress or if something has failed. It lets me see how often we're doing the recovery or the backup and offers different processes or ways to do it. The UI is definitely a game changer. I appreciate that it shows a place where we can actually see all the backups that have been scheduled with nice green colors and lots of text indicating if there is an error. If you dive deeper into it, you can also see what the actual error is. Additionally, I found the basic setup easy and good, and understanding user permissions was easier. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Probably the way of how we see the differences in data or how it can optimize it with more help text. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? I use Salesforce Backup & Recover to back up and recover data efficiently, addressing data loss concerns and scheduling backups timely and recursively. It acts as a safety net, ensuring we're not jeopardizing our actual friction data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ben C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben C.") BC Ben C. Director of Special Projects Construction Mid-Market (51-1000 emp.) 4/15/2026 "Effortless Setup and Reliable Data Protection" 5/5 What do you like best about Salesforce Backup & Recover? I like the simplicity of the setup with Salesforce Backup & Recover. It's been easy to work with as a team and to configure the policies, set the schedules, and determine where to implement. The initial setup was quite easy with help from our development team, admins, and the backup and recovery teams, who provided guidance and feedback. They were very easy to work with. Overall, the GitHub tool itself is generally quite nice, and the UI is quite nice. I would definitely recommend it, as it's very easy to work with. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I think it would be nice if there were some additional policies or schedules that could be added that have differentiating factors such as if this happens, then trigger this thing. If that happens, trigger this thing. Otherwise, the UI itself is quite nice. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? I use Salesforce Backup & Recover to prevent data loss from failures or attacks and ensure redundancy by backing up fields, values, and records. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Enterprise (\> 1000 emp.) 6/4/2026 "Targeted Restores with Helpful Side-by-Side Comparisons" 4/5 What do you like best about Salesforce Backup & Recover? It helps me fix small pieces of failure. If there is a section that needs to be restored, I can just fix that, instead of doing traditional recovery, which targets the whole system. Also, a side-by-side comparison to give me an idea of what has been changed or corrupted. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Pricing is very expensive for a small team, with small datasets and workflows. Traditional recovery is better there. Also, my team liked to maintain a backup on a third party instead of having everything on Salesforce to maintain recovery in case Salesforce is down. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It helped my team with downtime reduction on one of the larger applications. Before using Salesforce backup and recovery, in case of incidents, we had to recover the whole system. This took long time and the down time was not acceptable. With Backup and Recover, we can fix the parts that are broken. This reduced the downtime drastically. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Renato M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renato M.") RM Renato M. CX and Salesforce Senior Analyst Mid-Market (51-1000 emp.) 12/18/2025 "Reliable and Time-Saving Solution Worth Every Penny" 5/5 What do you like best about Salesforce Backup & Recover? It’s a very reliable, low-maintenance solution that gives real peace of mind once it’s up and running. Restoring specific data or metadata is straightforward and saves a lot of time compared to manual backups. I also loved the onboarding project I had with Ashraf — he was amazing, explained everything in great detail, and made sure we fully understood all the features of the tool. That made a huge difference in our adoption. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? There’s a bit of a learning curve during the initial setup, and restores on very large data volumes can sometimes feel slow. It’s also not the cheapest option, but the reliability and time savings easily justify the cost. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It helps us protect our Salesforce data and metadata from accidental loss while eliminating the risk and effort of manual recovery. One of our main challenges was having to manually purge data to avoid hitting Salesforce storage limits. With reliable backups in place, we can safely clean up data knowing it can be restored if needed. This saves time, reduces risk, and gives us confidence to manage data and storage more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![daniel a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "daniel a.") DA daniel a. Principal architect Mid-Market (51-1000 emp.) 4/16/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Seamless Native Salesforce Backups with Granular Restores and Strong Compliance Confidence" 4/5 What do you like best about Salesforce Backup & Recover? its native integration with Salesforce, which makes setup and management much simpler compared to third-party tools. The ability to automate backups, track data changes over time, and perform granular restores (at record or field level) is extremely helpful in real-world scenarios. It also provides confidence from a compliance and governance perspective, since data is securely stored within the Salesforce ecosystem. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? One downside is that the restore process can still be somewhat complex, especially when dealing with large datasets or highly related records. It may require careful planning to avoid data inconsistencies. Additionally, compared to some third-party solutions, it can feel limited in terms of advanced customization, reporting, or cross-system recovery capabilities. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Overall, it reduces risk and gives teams peace of mind when managing critical business data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Mateo U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateo U.") MU Mateo U. Math Center Tutoring Intern Small-Business (50 or fewer emp.) 4/17/2026 "Resilient Data Protection with Easy Integration" 4.5/5 What do you like best about Salesforce Backup & Recover? I use Salesforce Backup & Recover because it provides native integration and gives me peace of mind for mission-critical data. I really appreciate the resilience and trust it offers, as data isn't just information here. It was also very easy to set up, which I find valuable. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I don't like the backup frequency, which is limited to daily backups. In high-velocity environments, where thousands of records are generated every hour, a more frequent backup option would be a significant advantage to minimize the RPO. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? I use Salesforce Backup & Recover to protect the integrity of our solutions, helping ensure reliable disaster recovery and maintain trust. Its native integration gives me peace of mind that our mission-critical data is safeguarded. Review collected by and hosted on G2.com. Show More 4/20/2026 Validated ReviewerIncentivizedSource: Seller invite ![Praveen .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Praveen .") P Praveen . Enterprise (\> 1000 emp.) 4/15/2026 "Effortless Setup, Reliable Backup Solution" 5/5 What do you like best about Salesforce Backup & Recover? I really enjoy and love Salesforce Backup & Recover. It is easy to use, and you can back up, edit, and recover all data at any stage. This helps us restore any metadata and address data corruption. The ability to archive data for a certain number of months and give business people access to review the archive is a big plus. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Point of time recovery Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? I can archive data for months and give business people easy access to review it. It's user-friendly, backs up, edits, and recovers data seamlessly, and helps restore metadata and data in case of corruption. Review collected by and hosted on G2.com. 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