--- title: Salesforce Backup & Recover Reviews meta\_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 415 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews & Product Details Visit Website Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. * * * Product Website Salesforce Backup & Recover Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Backup & Recover Community](https://www.g2.com/products/salesforce-backup-recover/discuss) Languages Supported German, English, French, Hebrew Solution Type Best-of-Breed Overview by Mike Melone Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/salesforce-backup-recover/pricing) ## Salesforce Backup & Recover Integrations (2) What do users say about integrations? Verified by Salesforce Backup & Recover [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Signe E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Signe E.") SE Signe E. Manager, GTM Systems Mid-Market (51-1000 emp.) 10/15/2025 "Reliable Data Backup, but User Tracking Needs Improvement" 4.5/5 What do you like best about Salesforce Backup & Recover? The peace of mind of knowing that each day our data is securely backed up and accessible is invaluable in our large org where changes can have a tremendous impact, and those changes can be flagged quickly. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? It remains difficult to track changes flagged by Own down to the specific user who made the change, and we still rely on the UI recycling bin to find this information. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Securely backing up our data and allowing us to restore changes quickly as needed makes Own the most valuable Salesforce tool we use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 10/14/2025 "Reliable, Flexible Backups with Easy Recovery—UI Could Use an Update" 4/5 What do you like best about Salesforce Backup & Recover? The platform’s automation and simplicity stand out — backups run on schedule, retention policies are easy to configure, and recovery can be done in just a few clicks. The granular restore options (for single records, files, or full datasets) give our teams flexibility and confidence. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? The UI could be more modernized for a smoother user experience, and pricing tiers may feel steep for smaller organizations. However, the performance, reliability, and security it delivers more than justify the cost. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? At Valet Living, Own is solving the critical challenge of data protection, recovery, and compliance across our Salesforce environment. Before implementing Own, our teams faced risks related to accidental data deletion, integration errors, and loss of historical records that are essential for client relationships and operational reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KP Kalyan P. Salesforce Developer Mid-Market (51-1000 emp.) 10/15/2025 "Impressive Data Masking and Versatile Features, but Needs Better Marketing" 4.5/5 What do you like best about Salesforce Backup & Recover? It seems impressive because it offers multiple uses, such as data backup, archiving, and seeding. However, the most important feature for me is data masking, and having this capability natively in Salesforce is fantastic! Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? The only issue I have is that they haven't marketed it effectively—I wish I had known about this sooner! Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? We often experience data loss during refreshes, but ita data backup addresses this issue effectively. Additionally, the data masking feature helps us anonymize sensitive information, providing an extra layer of security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite GH Glen H. Aftermarket /CRM Manager Mid-Market (51-1000 emp.) 8/15/2023 "Simple and Reliable Cloud Based Solution" 4.5/5 What do you like best about Salesforce Backup & Recover? It is a very simple but effective tool. Once you have the setup completed the maintenance is minimal. Weekly report is very nice Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I did not dislike anything with OwnBackup. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? It give our company the security of data restoration without a large downtime. Review collected by and hosted on G2.com. Show More 10/14/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JJ John J. Mid-Market (51-1000 emp.) 10/15/2025 "Great product, easy to use" 5/5 What do you like best about Salesforce Backup & Recover? Extremely intuitive interface. Very easy to set up and get started with backups. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? It has been 10 months since I have used it and it could have changed in the meantime but I found the process of adjusting backups after we recreated sandboxes to be a bit challenging. This may stem from the org ids being mismatched but there should have had been some type of process by which to reconfigure. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? This completed our backup and restore capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Malek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malek B.") MB Malek B. Senior Software Engineer Mid-Market (51-1000 emp.) 10/15/2025 "Great Data Features, but Documentation Needs Improvement" 5/5 What do you like best about Salesforce Backup & Recover? The features for data masking, seeding, backup, and restore are all present. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I find the documentation somewhat lacking, and at times the system itself can be a little confusing or misleading. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? The automated backup feature is quite useful. Additionally, the seeding to sandbox has allowed us to eliminate the need for the apex sandbox handler. We are also able to track changes on a daily basis, which has been very helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Vishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal G.") G Vishal G. Enterprise (\> 1000 emp.) 10/22/2025 "Enterprise-Grade Backup and Compliance for Salesforce Peace of Mind" 5/5 What do you like best about Salesforce Backup & Recover? Own from Salesforce gives businesses like my ‘Booking.com’ peace of mind by delivering native, enterprise-grade backup, recovery, and data governance tools that keep their Salesforce data safe, compliant, and ready for innovation. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? Own from Salesforce can feel limited during large or complex data restores due to API and record-volume constraints. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Own from Salesforce prevents data loss and compliance issues, giving users fast recovery and peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aswini G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aswini G.") AG Aswini G. Senior Manager Mid-Market (51-1000 emp.) 10/14/2025 "Great Data Backup, but UI Needs Improvement" 5/5 What do you like best about Salesforce Backup & Recover? Having a backup instance for my data really provides peace of mind. Knowing that my information is safely stored elsewhere makes me feel much more secure. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? What I find most frustrating is the lack of an intuitive user interface. The overall ease of use is not up to my expectations, which makes navigating the UI less enjoyable for me. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? The backup feature helped me recover data that I had lost. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Saeed .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saeed .") S Saeed . Small-Business (50 or fewer emp.) 10/14/2025 "Comprehensive Features for CISOs, but Pricing Concerns for Nonprofits" 3.5/5 What do you like best about Salesforce Backup & Recover? As a CISO for my org it hits on all marks product-wise: backup and data recovery, regulatory/compliance support, security & discovery, plus the integration with SalesForce. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I’ve not drilled down enough into how those utilities operationalize. Also, as a nonprofit org I’m not sure if the pricing of the tool is something my org can sustain. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Easy to use and administering of backups. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Gary J. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary J. S.") GS Gary J. S. Senior Salesforce Administrator Mid-Market (51-1000 emp.) 10/14/2025 "Excellent Data Recovery" 5/5 What do you like best about Salesforce Backup & Recover? Own (Backup) is phenomenal at being able to retrieve and restore very granular subsets of data, even down to individual fields/values on individual records. Own is the backup solution you hope you never need, but the one you want if you do. Review collected by and hosted on G2.com. What do you dislike about Salesforce Backup & Recover? I think it could be more intuitive at doing sandbox seeding. Review collected by and hosted on G2.com. What problems is Salesforce Backup & Recover solving and how is that benefiting you? Provides peace of mind that data is safe and recoverable Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Salesforce Backup & Recover ](https://www.g2.com/products/salesforce-backup-recover/discussions/new) ![Moses K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses K.") MK Moses Kitimbo • Last activity almost 3 years ago How can I become Ownbackup agent? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) GU Guest User What is OwnBackup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ownbackup-used-for) [ View all Discussions ](https://www.g2.com/products/salesforce-backup-recover/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/salesforce-backup-recover/pricing) ## How much does Salesforce Backup & Recover cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 40 purchases. Get Price Estimate Salesforce Backup & Recover Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5b75f072e64dd0b4174c72c1f0734e63/odaseva.png "Product Avatar Image") Odaseva 4.5/5(44) [ Compare Now ](https://www.g2.com/compare/odaseva-vs-salesforce-backup-recover) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_57fd7e650a9069da71f7dc65b521a1f1/spanning-backup.png "Product Avatar Image") Spanning Backup 4.2/5(232) [ Compare Now ](https://www.g2.com/compare/salesforce-backup-recover-vs-spanning-backup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d478c7013d003e240716e93ce3ec07c2/druva-data-security-cloud.png "Product Avatar Image") Druva Data Security Cloud 4.7/5(741) [ Compare Now ](https://www.g2.com/compare/druva-data-security-cloud-vs-salesforce-backup-recover) ##### ##### Salesforce Backup & Recover Features Functionality Real-time Sync Storage Capacity Remote Backup Compatibility SaaS Application Variety Storage Formats Management File Sharing Security Standards Encrypted Storage [ View More Features ](https://www.g2.com/products/salesforce-backup-recover/features) ## Top-Rated Alternatives [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ ![Spanning Backup](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spanning Backup") Spanning Backup 4.2/5(232) ](https://www.g2.com/products/spanning-backup/reviews) [ ![Backupify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Backupify") Backupify 4.2/5(189) ](https://www.g2.com/products/backupify/reviews) [ View All Alternatives ](https://www.g2.com/products/salesforce-backup-recover/competitors/alternatives) ##### Categories on G2 [SaaS Backup](https://www.g2.com/categories/saas-backup) ##### Explore More [Which earned wage access platform has the most flexible integration options for a company with an existing HR and payroll stack it cannot easily replace?](https://www.g2.com/discussions/which-earned-wage-access-platform-has-the-most-flexible-integration-options-for-a-company-with-an-existing-hr-and-payroll-stack-it-cannot-easily-replace)[Is Guidewire PolicyCenter worth it for a carrier that needs enterprise-grade underwriting and rating capabilities, or does Duck Creek Policy offer equivalent functionality at lower integration complexity?](https://www.g2.com/discussions/is-guidewire-policycenter-worth-it-for-a-carrier-that-needs-enterprise-grade-underwriting-and-rating-capabilities-or-does-duck-creek-policy-offer-equivalent-functionality-at-lower-integration-complexity)[Best pricing software for small tech business](https://www.g2.com/discussions/best-pricing-software-for-small-tech-business) [Best-rated workforce management solutions](https://www.g2.com/discussions/best-rated-workforce-management-solutions)[What are the highest rated food safety management platforms for teams seeking minimal ongoing administration overhead?](https://www.g2.com/discussions/what-are-the-highest-rated-food-safety-management-platforms-for-teams-seeking-minimal-ongoing-administration-overhead)[Pros and Cons Details](https://www.g2.com/products/salesforce-backup-recover/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)