--- title: Salesforce Backup & Recover Reviews meta\_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 415 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Backup url: https://www.g2.com/categories/backup ---

# Salesforce Backup & Recover Reviews & Product Details

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Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data.

* * *

Product Website
Salesforce Backup & Recover
Seller
[Salesforce](https://www.g2.com/sellers/salesforce)
Discussions
[Salesforce Backup & Recover Community](https://www.g2.com/products/salesforce-backup-recover/discuss)
Languages Supported

German, English, French, Hebrew

Solution Type

Best-of-Breed

Overview by
Mike Melone

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/salesforce-backup-recover/pricing)

## Salesforce Backup & Recover Integrations
(2)

What do users say about integrations?

Verified by Salesforce Backup & Recover

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

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 ![Akouayri H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akouayri H.")
AH

Akouayri H.

Senior Salesforce Developer

Mid-Market (51-1000 emp.)

4/17/2026

"Cost-Prohibitive, Opted for Alternative Backup Solution"

4/5

What do you like best about Salesforce Backup & Recover?

We don’t use salesforce backup we use own back up Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The price for the license was a bit high, which led us to choose our own backup solution instead. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

We use own backup Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![divya m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "divya m.")
DM

divya m.

Admin

Mid-Market (51-1000 emp.)

10/15/2025

"Reliable Salesforce Backups with Intuitive UI, but Setup and Costs Can Be ChallengingS"

4/5

What do you like best about Salesforce Backup & Recover?

Own (OwnBackup) provides reliable, automated daily backups of Salesforce data and metadata. The restore and compare capabilities make it easy to recover data lost from user errors or integrations. I especially like the intuitive UI, audit trails, and the ability to perform sandbox seeding quickly for testing and development. It gives strong peace of mind for compliance and data recovery needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

It’s trail one we used not using now Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
CF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

4/16/2026

"Peace of Mind with Automatic Data Protection"

5/5

What do you like best about Salesforce Backup & Recover?

What I like most is the peace of mind—knowing our data is automatically protected, without our team having to manage it manually. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Restoring process can be complex. The cost is also high Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

It protects us from the very real risk of accidental deletions - whether by a user or a faulty data import - can restore exactly what was lost quickly. Review collected by and hosted on G2.com.

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4/20/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.")
AN

Andrew N.

Small-Business (50 or fewer emp.)

10/16/2025

"Effortless Setup and Data Recovery, Though Pricey"

5/5

What do you like best about Salesforce Backup & Recover?

Setting up the system is incredibly straightforward, and searching for or restoring records from nearly any point in time is just as simple. Previously, reversing user imports that resulted in corrupted data was a major hassle, but now correcting these issues has become effortless. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Honestly, the only real drawback is the cost, since there are less expensive alternatives available. However, the amount of time it saves for back end individuals makes it worthwhile. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Backup and recovery are possible in Salesforce, but the process of restoring even a single record is very manual and time-consuming. With Own, however, restoring any data or metadata becomes incredibly simple and straightforward. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
AA

Verified User in Apparel & Fashion

Enterprise (\> 1000 emp.)

7/21/2023

"Best Salesforce Tool"

5/5

What do you like best about Salesforce Backup & Recover?

Besides knowing that my data is easily recoverable from malicious or erroneous events, it would be how straightforward the platform is to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Sometimes it can be difficult to understand what exactly you are doing, and because you are dealing with your data, it can be nerve-wracking until you get the hang of it. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Backups are great, not just of the data but also of the metadata. Additionally, the ability to set up a seed of data for my sandboxes is great and then I can also anonymize the data before it ever hits my sandbox, allowing me to test in complete confidence. Review collected by and hosted on G2.com.

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10/14/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![ramya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ramya J.")
RJ

ramya J.

Small-Business (50 or fewer emp.)

10/16/2025

"Reliable Salesforce Data Protection, but Pricey and Sometimes Slow"

5/5

What do you like best about Salesforce Backup & Recover?

popular Salesforce ecosystem partner that provides data protection, backup, and recovery solutions for Salesforce users Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Own from Salesforce is a powerful backup and recovery solution, but it can be costly, especially for large orgs, and recent pricing model changes have frustrated some users. Restoring large volumes of data can be slow, and there are occasional limitations due to Salesforce API Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Own from Salesforce solves the critical problem of data loss and corruption by providing automated, reliable backups and quick recovery options for Salesforce data and metadata. It protects against user errors, integration issues, and data overwrites, helping maintain business continuity and compliance. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Pallavi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pallavi G.")
PG

Pallavi G.

Lead Developer

Hospital & Health Care

Enterprise (\> 1000 emp.)

10/16/2025

"Reliable Salesforce Data Protection with Some Setup and Cost Challenges"

4.5/5

What do you like best about Salesforce Backup & Recover?

Own from Salesforce offers dependable data backup, recovery, and sandbox seeding, giving us confidence that our critical Salesforce data is consistently protected. This reliability brings peace of mind, knowing our important information is always secure Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Initial setup and configuration can be a bit technical, and large data restores may take time. The licensing cost can also be high for smaller organizations or those with multiple environments. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Own from Salesforce safeguards critical CRM data by automating backups and enabling quick recovery from errors or data loss. It ensures business continuity, compliance, and peace of mind with minimal disruption to operations. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Michelle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle B.")
MB

Michelle B.

Enterprise (\> 1000 emp.)

10/14/2025

"Effective Data Management with Useful Archive Features, but Cryptic Error Messages"

5/5

What do you like best about Salesforce Backup & Recover?

The archive and purge features have been very effective in helping us manage our Salesforce data storage. They make it much easier to keep everything organized and under control. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The error messages returned from the archive logs can be somewhat cryptic at times. This makes troubleshooting more difficult for us. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Having the ability to back up both our data and metadata has been essential in helping us comply with SOX requirements. Additionally, the archive solution has played a significant role in managing our data storage effectively. Additionally, sandbox seeding has proven to be extremely useful for our needs. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
AI

Verified User in Information Services

Mid-Market (51-1000 emp.)

10/14/2025

"I just love it"

3/5

What do you like best about Salesforce Backup & Recover?

The seamless and robust data recovery capabilities. The platform provides essential peace of mind with highly reliable, automated backups and granular restore options that work perfectly within the existing Salesforce environment. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The initial setup process and the associated licensing structure are unnecessarily complex. It can be challenging for smaller organizations to understand and implement without relying heavily on external professional services. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Accidental Data Loss and Corruption

How: It provides automated, granular backups of all Salesforce data and metadata (custom fields, Apex, flows, etc.) with near real-time Continuous Data Protection (CDP).

Benefit to Me: I can perform rapid, surgical recovery of specific records, objects, or metadata to a precise point-in-time. This minimizes downtime after a bad data load, a rogue integration, or an admin error, safeguarding business continuity and saving countless hours of manual data repair. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Danielle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle S.")
DS

Danielle S.

Salesforce Administrator/Developer I

Mid-Market (51-1000 emp.)

10/14/2025

"Own: Reliable Daily Backups and Easy Sandbox Seeding"

4/5

What do you like best about Salesforce Backup & Recover?

This is an excellent backup tool. You always have to be prepared for the worst case

I scenarios, and before using Own, I used to handle backups manually every week. Now, with Own, that process happens automatically every day. Having daily backups has also been a lifesaver when bulk data changes haven't gone as planned.

I also use the sandbox seeding capabilities of Own. Which is a vast improvement over manual uploads into fresh sandboxes. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The process of sandbox seeding can be time-consuming and feels somewhat clunky. Review collected by and hosted on G2.com.

What problems is Salesforce Backup & Recover solving and how is that benefiting you?

Needing to perform manual backups and exports can be inconvenient. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

## Questions about Salesforce Backup & Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Salesforce Backup & Recover
](https://www.g2.com/products/salesforce-backup-recover/discussions/new)

 ![Moses K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses K.")
MK

Moses Kitimbo
•
Last activity almost 3 years ago

How can I become Ownbackup agent?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent)

GU

Guest User

What is OwnBackup used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-ownbackup-used-for)

[
View all Discussions
](https://www.g2.com/products/salesforce-backup-recover/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

12 months

### Average Discount

11%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/salesforce-backup-recover/pricing)

## How much does Salesforce Backup & Recover cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 40 purchases.

Get Price Estimate

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##### 
##### Salesforce Backup & Recover Features

Functionality

Real-time Sync

Storage Capacity

Remote Backup

Compatibility 

SaaS Application Variety

Storage Formats

Management

File Sharing

Security Standards

Encrypted Storage

[
View More Features
](https://www.g2.com/products/salesforce-backup-recover/features)

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##### Categories on G2

[SaaS Backup](https://www.g2.com/categories/saas-backup)

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