This is an eco-responsible company in a business know to be bad for the planet. Their innovative way of cooling their datacenter, the large and performant network they manage around the globe, the proximity to users of their datacenter, and the quality of their services are the big advantage of OVH over many competitors. We are using their services for years, and I could count on single hand the incident I have suffer from, and their time for repair were also very short. Review collected by and hosted on G2.com.
The efficiency of their support for minor or administrative problems is a real pain. When they have a know incident for which they are obviously responsible, they usually fix it fast and efficiently. But when you have an individual issue where it is not so clear who is responsible, or when their management UI has made wrong operation despite your proper usage, it is terribly difficult to have a result in support, or it takes weeks to get a very small improvement. Review collected by and hosted on G2.com.
