Faruque H.
FH
Faruque H.
Senior Technician
Small-Business (50 or fewer emp.)
""Performant and customer oriented SSP""
5/5
What do you like best about OVHcloud?

Of course performances, but not only. Open-minded advisors, technical reliability and financial simplicity too.

Review collected by and hosted Of course performances, but not only Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

If you have to add small traffic sites, it needs discussion before getting the approval, but usually, the advisor takes into account the relationship. Review collected by and hosted Review collected by and hosted on G2.com.

Tony C.
TC
Tony C.
Senior Systems Administrator
Small-Business (50 or fewer emp.)
"Deceptive Company - Stay Away"
0/5
What do you like best about OVHcloud?

Moving onto another provider. This was the worst hosting experience ever. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

Stood up a new VPS with this company based on turn up time, not prior reviews for a small local pool company. Within 10 minutes of the server being active, I begin to receive notices that the box has been compromised. At this point, we've yet to even log into it. So, the password provided and created by OVH was compromised. We reset the instance, reinstalled, and we set a 32 character password: Within 10 minutes - here we go again with the box being compromised. After hours and hours of going through server logs and working with their less than helpfull support, I found nothing. Nothing at all. No Malware, No RootKit, No Virus, No access logs, nothing. Nothing at all. This goes on for months and months. Finally had enough when they began to shut the server off on their own. When I complained about that, they started adding random firewall rules to block traffic, and then blames us. Finally fed up, and threatened to take it to social media - they send us a disconnect notice.

Had issues with OVH since day .5

So happy to have left them and went with a real company based in the USA and not offshore. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Delivery times are a joke"
1/5
What do you like best about OVHcloud?

The price, network and hardware are very good. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

The support and delivery times are mind-blowingly awful.

We've ordered several servers in Frankfurt with a delivery time of 72h. After about a week of ordering, we still didn't receive any server or communication from OVH so we decided to reach out. After going back and forth and begging for an ETA, we received the following response: "The server might be ready at the end of the month." (while we're only 12 days in the month). Nothing else.

I understand that there's a global hardware shortage and that certain parts are difficult to get. What I don't understand is why their website claims delivery times that are flat-out lies. We were planning on doing a mass migration to OVH from a previous provided but the experience has been dreadful so far. I'm not sure if we can rely on OVH for our growth. Review collected by and hosted on G2.com.

Keith O.
KO
Keith O.
IT Consultant
Small-Business (50 or fewer emp.)
"Great value and performance"
5/5
What do you like best about OVHcloud?

Easy setup and a helpful knowledge base Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

THere is not a lot of things not to like about using OVH to be quite honest Review collected by and hosted on G2.com.

Andres B.
AB
Andres B.
I
Mid-Market (51-1000 emp.)
"OVH Servers"
4/5
What do you like best about OVHcloud?

OVH platform is very stable. It's been practically working on its own for over two years. Good prices, too. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

The admin dashboard is not the easiest to navigate. Review collected by and hosted on G2.com.

Sang D.
SD
Sang D.
CTO
Small-Business (50 or fewer emp.)
"What a shame service"
0/5
What do you like best about OVHcloud?

Wide range of services.

Have Live Chat support

Have Ticket System

Have a good landing page with SLA (something likes "launch your server in 52s)

Have a good brand name (maybe they bought it ) Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

The service is bad.

I ordered 2 dedicated servers to launch in 52 seconds, and it took them more than 7 days (and still not delivered yet).

They have a good ticket system, but I'm not sure they have PEOPLE to answer your question.

I asked them and in 7 days, not a single response. Review collected by and hosted on G2.com.

Response from OVHcloud APAC of OVHcloud

Hi Sang D,

Thank you very much for your comment and we would like to follow up with you personally.

Please let us know if you have any feedback you'd be willing to share? We expect our products & services to exceed all expectations and we're disappointed whenever that isn't the case.

Thank you and look forward to hearing from you further.

Regards,

OVHcloud

Dan S.
DS
Dan S.
Freelance Graphic and Brand Designer
Small-Business (50 or fewer emp.)
"OVH - A clear and straight option to your website needs"
4.5/5
What do you like best about OVHcloud?

The clearlyness of all the services provided, along with extremely competitive prices makes the entire OVH package a really strong option.

Compared to other hosting/domain providers, OVH really stands out. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

The overall customer service can be somewhat slow due to the amount of requests they must have but have always solved any kind of issue I had with my services and hosting. Review collected by and hosted on G2.com.

HW
Henry W.
President
Small-Business (50 or fewer emp.)
"Horrible tech support, rude customer service"
0.5/5
What do you like best about OVHcloud?

Cheap, lots of options, scalability, Canadian Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

Absolutely the worst experience with any host, ever.

I set up a server. Then downloaded files from my Google Drive. They shut down the server. I contacted tech support and they said it was a violation of 'terms of use'

I escalated and they said it had been resolved

I finished the download and configuration. Then I did about a week of software development.

Then I tried uploading my work to my Google Drive. They DELETED THE SERVER WITHOUT WARNING. No backup, no notice, nothing.

Then I tried to contact customer service. There is no way to phone, chat or email. Online tickets only. NO RESPONSE FOR OVER 24 HOURS.

Then the same crap about 'violation of terms of service' - to use Google DRive!

Rude and incompetent tech support finally said 'nothing can be done'

I asked for a refund but they refused Review collected by and hosted on G2.com.

Andrés A.
AA
Andrés A.
Python Software Developer
Mid-Market (51-1000 emp.)
"Best Low Pricing Dedicated Servers"
5/5
What do you like best about OVHcloud?

OVH has the best low pricing dedicated servers in all the market,it is easy to use and i never had any problems with any VPS or dedicated servers at OVH in Canada or EEUU Datacenter. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

One thing that I don't like very much in OVH services is that if you want to have servers across EEUU and Canada Datacenter, you need to login into two different portals and you can't manage all the servers in all places like other providers. Review collected by and hosted on G2.com.

manuel b.
MB
manuel b.
Account Manager
Small-Business (50 or fewer emp.)
"Great dedicated hosting"
3.5/5
What do you like best about OVHcloud?

Price. Power. Reliability. Everything Is available almost inmediatly. Review collected by and hosted on G2.com.

What do you dislike about OVHcloud?

Dedicated support. Unless you pay for It for It. You hace to ve a highly skilled web master Review collected by and hosted on G2.com.