Overhaul is diligent on tracking all containers and provides irregular report on transit not only on timely manner but sometime ahead of time Review collected by and hosted on G2.com.

nothing to dislike at the moment, the service is sastified Review collected by and hosted on G2.com.

Pretty easy to navigate for the most part. Review collected by and hosted on G2.com.

We have historically had access to the devices report rate settings without needing the device to be on an active shipment. Having that access would greatly allow us to be certain the correct reporting rates are set along with the flexablilty to modify them to prevent device failure at locations that we have that are located in signal challenged locations. Review collected by and hosted on G2.com.

Overhaul provides visibility to our shipments when the devices are used. Review collected by and hosted on G2.com.

Overhaul's invoices are a complete nightmare. We will receive 10-15 invoices per month rather than 1 monthly invoice. Review collected by and hosted on G2.com.

Communication, service, internet platform, devices accuracy, quick response time, professionalism. Review collected by and hosted on G2.com.

device price could be lower, no more considerations Review collected by and hosted on G2.com.

Overall, it is a good product and great serive with a great team. Review collected by and hosted on G2.com.

Techical issue on the tablet seem to happen often. Review collected by and hosted on G2.com.

It is invaluable to have immediate, concrete answers and people committed to the operation. Review collected by and hosted on G2.com.

That the security in the country does not allow for the development of definitive strategies for the custody of transportation. It is such a hostile environment, the strategies must be improved at the same speed. Review collected by and hosted on G2.com.

Great customer service from my Overhaul rep, who is always available to help out with training, questions or resolving urgent requests. The portal is easy to use. Review collected by and hosted on G2.com.

The hold times on the help line can be lengthier that i'd like, and alerts sometimes come out days after my shipments have delivered, causing additional, unnecessary research. Review collected by and hosted on G2.com.

Their willingness to coach and help through any number of situations. They can often know about things before anyone else, so it really allows for us to get in front of situations and prevent any bad happening before it does. Review collected by and hosted on G2.com.

We sometimes receives false alerts, like when a load is at a delivery site, a light alert may be pinged against us. We have seen redzone stops in error also. If you look at the time stamps of the stops it will actually be in the rational transit of the load with no stop at all. Review collected by and hosted on G2.com.

Overhaul has been pivotal in helping assure our high-valued shipments reach their destinations without issue. They provide an easy-to-use online interface that allows the creation, tracking, and support for each of our shipments.

Ash Budd has been our go to for anything related to Overhaul and we are very pleased with her support. Review collected by and hosted on G2.com.

Some drivers experience issues with the Overhaul app on their phones. This could easily be an issue with their carrier however. Review collected by and hosted on G2.com.

Overhaul is absolutely a leader in securing the supply chain. We enjoy the ease of deploying and monitoring our shipments. Vital to our success with deploying their security physical assets is the utilization of the great cargo theft intelligence received from the Overhaul intelligence group. The physical and intelligence allow our company to better mitigate risks within our supply chain. Review collected by and hosted on G2.com.

Intelligence appears to be very strong in the Americas. It would be great to stregthen it in EMEA and APAC. Great job regardless. Review collected by and hosted on G2.com.