--- title: Overhaul Reviews meta\_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews & Product Details Visit Website Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. * * * Product Website Overhaul Seller [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) Discussions [Overhaul Community](https://www.g2.com/products/overhaul-overhaul/discuss) Languages Supported German, English, French, Irish, Hindi, Italian, Japanese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Karin Stevens Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) ![Carrie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie P.") CP Carrie P. Sales Account Manager Enterprise (\> 1000 emp.) 8/2/2024 "Eyes everywhere!" 5/5 What do you like best about Overhaul? After having worked with Overhaul for over a year now I have so many things that I like about them. 24/7 assistance, timely communication, if any shipment status is ever in question the Overhaul team will update our security team immediately. All my contacts are so friendly and willing to jump in and assist with any need or question. Setting up the customers, monitoring on the platform and making changes to the program is so easy to do! Review collected by and hosted on G2.com. What do you dislike about Overhaul? I dislike the fact that not all of my customers are on Overhaul---- yet! Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? How to track my prepaid customers collect shipments that we do not have visibility to- this gives me visibility to the volume they are shipping and how I can get a better forecast of when this freight eventually flips to Prepaid. Overhaul has also helped with a pooling and LTL new set up for one of my customers. The team is quick to offer solutions and implementation is fast! Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9955371/official_response/edit) We're thrilled to hear that you find peace of mind with our 24/7 assistance and tracking devices. It's great to know that our portal's features are helping you report back to your customers effectively. Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 8/27/2024 "Great partner" 5/5 What do you like best about Overhaul? The team has been great to work with and are very responsive. Overhaul supplies me with data that i can leverage to help support and improve our business. It has been a wonderful partnership. Review collected by and hosted on G2.com. What do you dislike about Overhaul? There are some times where some processes can be elevated or improved / fixed however overall, there is nothing i truly dislike. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Keeping our products / shipments secure Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-10058637/official_response/edit) We're thrilled to hear that you have had a great experience working with our team and find our data valuable for your business. We appreciate your feedback on areas for improvement and will work to enhance our processes. Thank you for sharing your positive experience with Overhaul! 6/26/2025 Validated ReviewerSource: Organic ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 6/30/2025 "Excellent support from Overhaul" 5/5 What do you like best about Overhaul? Promptness and professionalism, have been getting great support and prompt assistance whenever I had to interact with overhaul team , especially Tracy has been proactive and proficient in handling the processess. She is always enthusiastic and ready to help in finding solutions to a problem. Review collected by and hosted on G2.com. What do you dislike about Overhaul? None observed so far , they have always be helpful Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? GPS devices and shipment monitoring Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11346357/official_response/edit) Thanks so much for the kind words. We’re delighted to hear that Tracy’s support and proactive approach have stood out. It's great to know the team has been helpful and that the GPS monitoring is meeting your needs. Really appreciate you taking the time to share this. Validated ReviewerIncentivizedSource: Seller invite ![Joe W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe W.") JW Joe W. Compliance and Safety Manager Mid-Market (51-1000 emp.) 6/24/2025 "Overhaul experience" 4/5 What do you like best about Overhaul? Direct customer support to our team..... Review collected by and hosted on G2.com. What do you dislike about Overhaul? Limitations on GPS technology, large geofence, need more concealed GPS options Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Cargo theft and attempted theft over the road. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11326370/official_response/edit) Thanks for the review, Joe. We're glad the direct support has been valuable to your team and that Overhaul is helping address cargo theft risks. We appreciate the note on GPS limitations and are always exploring ways to enhance both coverage and concealment options. Let us know if we can support further. Validated ReviewerIncentivizedSource: Seller invite MM Mike M. Traffic Enterprise (\> 1000 emp.) 6/26/2025 "AMD support" 5/5 What do you like best about Overhaul? Great support from Ash, and the Support team. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Nothing to add at current time.......... Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Tracking of high value company product Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11337343/official_response/edit) Thanks, Mike. Really glad to hear Ash and the support team have been helpful. We appreciate the trust you place in us for such critical shipments. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 7/10/2025 "Highly responsive" 5/5 What do you like best about Overhaul? Quick to respond to urgent needs on a short term notice Review collected by and hosted on G2.com. What do you dislike about Overhaul? I don't have any dislikes with Overhaul. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Securing product from point of disposition to point of destruct Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11385106/official_response/edit) We're delighted to hear that our quick response time has been beneficial for you. Thank you for your positive feedback! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Textiles](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Textiles") UT Verified User in Textiles Mid-Market (51-1000 emp.) 7/8/2025 "it is good service and trcking" 4.5/5 What do you like best about Overhaul? they are working 24 hrs to track and give any alert Review collected by and hosted on G2.com. What do you dislike about Overhaul? some times when they open tickets we received severals emails Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? new mirror account onboarding with truck companies Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11375576/official_response/edit) We're thrilled that you find our 24-hour tracking and alert system valuable. We apologize for any inconvenience caused by multiple emails and are committed to improving our communication process. Thank you for bringing this to our attention. Validated ReviewerIncentivizedSource: Seller invite ![Jamie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie T.") JT Jamie T. Operations Manager Enterprise (\> 1000 emp.) 6/10/2022 "Impressive Technology" 4.5/5 What do you like best about Overhaul? Overhaul makes it easy to keep track of our customer's shipments and it is nice to have a partner that is very concerned with the security and safety of their products. Their website tracking is very helpful in my day to day activities in helping to manage our client's business. Review collected by and hosted on G2.com. What do you dislike about Overhaul? There can be a breaking in period for new processes and people but Overhaul is always professional in trying to resolve our problems as efficiently as possible. Review collected by and hosted on G2.com. Recommendations to others considering Overhaul: I highly recommend Overhaul and their services to anyone who has a need for securing theirs or their customer's products. Overhaul is a wonderful company filled with knowledgeable and courteous employees. It is a joy to work with them. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul is providing visibility and security for our customer's shipments. It is like having another team supporting us at our own company and that is a great thing! Review collected by and hosted on G2.com. Show More Response from Amy Shortman of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-6724699/official_response/edit) Thank you for taking the time to leave a 5-star review. We are thrilled to hear about your positive experiences with our team and the value our solutions add. 8/14/2024 Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 8/26/2024 "Great Service & Product" 5/5 What do you like best about Overhaul? Excellent communication and support from their assigned Customer Success Manager to the customer account that I support. Great visibility monitoring utilizing GPS and their teams monitoring. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Web portal is easy to use only when near a computer. When traveling and only have access to your cellphone, I am unable to view site/data sufficiently their GPS tracking nor add any attachments from cellphone. Highly recommend an app is developed to support cell phone usage. When creating overhaul load ID's, if new trucking company and/or drivers are utilized, I am unable to add that information myself and have to wait on Overhaul to action this on my behalf. This should be an easy enough feature for external user to complete. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overaul provides visibility required for high valued shipments that require extra visibility and support from pickup to delivery. Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-10052082/official_response/edit) Thank you for your feedback. We would be happy to review how to add drivers/carriers when creating shipments. Please contact your CSM so we can assist. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lizth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lizth B.") LB Lizth B. Team Lead Logistics and Supply Chain Mid-Market (51-1000 emp.) 10/24/2024 "Trustful and easy to use" 5/5 What do you like best about Overhaul? How accurate is with the times provided, the real time possibility to track drivers, the support when something happens is really great, has all the options needed in an easy way to work on. Review collected by and hosted on G2.com. What do you dislike about Overhaul? In general my experience has been great, but I think thay can improve the interfase for something more easy to use. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? real time visibility on high vaue loads. Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-10406076/official_response/edit) We're glad to hear that you find Overhaul easy to use and trustful. We appreciate your feedback on the interface and will take it into consideration for future improvements. Current UserValidated ReviewerSource: Organic ## Questions about Overhaul? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Overhaul ](https://www.g2.com/products/overhaul-overhaul/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago Which supply chain platform provides the most complete view of shipment risk, location, and security status? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago What is the best alternative to traditional visibility-only platforms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) [ View all Discussions ](https://www.g2.com/products/overhaul-overhaul/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) Overhaul Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/overhaul-overhaul-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-overhaul-overhaul) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul) ##### ##### Overhaul Features Delivery Flows Alerts Inventory Performance KPIs Visibility Compliance Search Shipment Tracking Network Management Automated Onboarding [ View More Features ](https://www.g2.com/products/overhaul-overhaul/features) ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![FourKites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FourKites") FourKites 4.5/5(269) ](https://www.g2.com/products/fourkites/reviews) [ View All Alternatives ](https://www.g2.com/products/overhaul-overhaul/competitors/alternatives) ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [What is the most reliable electronic trial master file software based on reviews from teams preventing compliance gaps across study phases?](https://www.g2.com/discussions/what-is-the-most-reliable-electronic-trial-master-file-software-based-on-reviews-from-teams-preventing-compliance-gaps-across-study-phases%20)[Which vendor provides real-time data synchronization across systems?](https://www.g2.com/discussions/which-vendor-provides-real-time-data-synchronization-across-systems)[What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [Is ZBrush worth the subscription cost for a character artist?](https://www.g2.com/discussions/is-zbrush-worth-the-subscription-cost-for-a-character-artist)[Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Pros and Cons Details](https://www.g2.com/products/overhaul-overhaul/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)