--- title: Overhaul Reviews meta_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 166 scale: '5' date_modified: '2026-08-07' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews **Vendor:** Overhaul **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.6/5.0 **Total Reviews:** 166 ## About Overhaul Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. ## Overhaul Pros & Cons **What users like:** - Users find Overhaul's platform incredibly **user-friendly** , streamlining shipment tracking and integration for seamless operations. (9 reviews) - Users value the **exceptional customer support** of Overhaul, noting prompt resolutions and outstanding assistance during operations. (8 reviews) - Users value the **proactive support** from Overhaul, ensuring quick resolutions and excellent visibility in supply chain management. (8 reviews) - Users value the **real-time tracking updates** from Overhaul, enhancing cargo security and shipment visibility significantly. (7 reviews) - Users highlight the **real-time monitoring** of Overhaul, significantly improving shipment tracking and operational efficiency. (5 reviews) - Users appreciate Overhaul's **outstanding customer support** , making issue resolution smooth and enhancing overall satisfaction. (4 reviews) - Users value the **extremely helpful support team** of Overhaul, enhancing their operational efficiency and confidence in service. (4 reviews) - Users praise the **user-friendly visibility** of Overhaul, highlighting seamless integration and excellent customer support. (4 reviews) - Analytics (3 reviews) - Communication (3 reviews) **What users dislike:** - Users find the **manual setup complexity** cumbersome when requiring adjustments based on their input information. (2 reviews) - Users note the **inefficiency in communication** and automation, causing delays in the replenishment process for devices. (2 reviews) - Users find **integration issues** with older systems challenging, though Overhaul’s support team offers valuable assistance. (2 reviews) - Users face **tracking issues** with devices not pinging, affecting form uploads and cluttering alerts in their inboxes. (2 reviews) - Users experience significant **update issues** with Overhaul, resulting in lost access and confusing technical support responses. (2 reviews) - Connection Issues (1 reviews) - Data Management Issues (1 reviews) - Difficult Usability (1 reviews) - Driver Compliance (1 reviews) - Filtering Issues (1 reviews) ## Overhaul Discussions - [Which supply chain platform provides the most complete view of shipment risk, location, and security status?](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) - 1 comment, 1 upvote - [What is the best alternative to traditional visibility-only platforms?](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) - 1 comment, 1 upvote - [Which logistics technology provider delivers the greatest operational support beyond software?](https://www.g2.com/discussions/which-logistics-technology-provider-delivers-the-greatest-operational-support-beyond-software) - 1 comment, 1 upvote - [What platform combines real-time visibility with actionable risk intelligence?](https://www.g2.com/discussions/what-platform-combines-real-time-visibility-with-actionable-risk-intelligence) - 1 comment, 1 upvote - [Which supply chain solution offers the most flexible choice of tracking hardware?](https://www.g2.com/discussions/which-supply-chain-solution-offers-the-most-flexible-choice-of-tracking-hardware) - 1 comment, 1 upvote - [View Overhaul pricing details and edition comparison](https://www.g2.com/products/overhaul-overhaul/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A05+-0500&secure%5Bsession_id%5D=c8b7688d-6399-4fd8-9c35-a58bcbf71a47&secure%5Btoken%5D=a5bfe0e659dd8d790af67abe2190cebb53f5bd4968f9bd75172484a96102f39b&format=llm_user) ## Overhaul Features **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Delivery** - Flows - Alerts - Inventory - Modes **Workflow Automation** - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top Overhaul Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (713 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (884 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews)