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Over The Shoulder

Over The Shoulder Alternatives & Competitors

(3)4.2 out of 5

Looking for alternatives to Over The Shoulder? Tons of people want User Research Software to help with on-site, in-store, and video snippets. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of User Research Software that reviewers voted best overall compared to Over The Shoulder. Based on reviewer data you can see how Over The Shoulder stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. UserTesting, Hotjar, Userback, and Survicate are the most popular alternatives and competitors to Over The Shoulder.

Top Alternatives to Over The Shoulder

  • UserTesting
  • Hotjar
  • Userback
  • Survicate
  • Respondent

Top 20 Alternatives & Competitors to Over The Shoulder

    #1
    #1
  1. UserTesting

    (500)4.5 out of 5

    UserTesting’s Human Insight Platform enables companies to see, hear and talk to their customers as they engage with products, apps and messaging. Half of the world’s top 100 brands partner with UserTesting to make more informed decisions based on customer feedback.

    Categories in common with Over The Shoulder:
  2. UserTesting’s Human Insight Platform enables companies to see, hear and talk to their customers as they engage with products, apps and messaging. Half of the world’s top 100 brands partner with UserTesting to make more informed decisions based on customer feedback.

    Categories in common with Over The Shoulder:

    Cameron M.
    CM
    Recruiting, setting up the recording tech, incentive payment - these parts of being a researcher typically took up way too much time - and they were the least fun part. With UserTesting, I spend...Read more
    #2
    #2
  3. Hotjar

    (193)4.3 out of 5

    All-in-one Analytics and Feedback.

    Categories in common with Over The Shoulder:
  4. All-in-one Analytics and Feedback.

    Categories in common with Over The Shoulder:

    Margo S.
    MS
    We're getting powerful insights within the tool, a decent number user actions are uncovered.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Userback

    (107)4.8 out of 5

    Userback provides solution for developers, agencies and website owners to collect valuable user feedback from web projects, and manage or share in a cloud based web interface.

    Categories in common with Over The Shoulder:
  6. Userback provides solution for developers, agencies and website owners to collect valuable user feedback from web projects, and manage or share in a cloud based web interface.

    Categories in common with Over The Shoulder:

    Gilbert B.
    GB
    How easy and intuitive it is use. The dashboard where the reviews are collected. How easy it is to setup and use. How fast my clients have learned how to use it. The dashboard where the feedback is...Read more
    #4
    #4
  7. Survicate

    (69)4.6 out of 5

    The fastest way to collect feedback from customers. All the tools you need to find out what your customers are thinking, who they are and why they behave as they do.

    Categories in common with Over The Shoulder:
  8. The fastest way to collect feedback from customers. All the tools you need to find out what your customers are thinking, who they are and why they behave as they do.

    Categories in common with Over The Shoulder:

    SD
    Support is always very quick. It is compatible to many different systems and easy to integrate Documentation is very helpful.
    #5
    #5
  9. Respondent

    (53)4.7 out of 5

    Respondent is a recruiting platform designed to help users find and schedule any target audience in the world for in-person and remote research interviews.

    Categories in common with Over The Shoulder:
  10. Respondent is a recruiting platform designed to help users find and schedule any target audience in the world for in-person and remote research interviews.

    Categories in common with Over The Shoulder:

    Scott H.
    SH
    Responses come very quickly so recruiting can be conducted on short notice. Participants have very reliable attendance and have been engaged and motivated to share constructive feedback. I have...Read more
    #6
    #6
  11. User Interviews

    (49)4.4 out of 5

    User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful.

    Categories in common with Over The Shoulder:
  12. User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful.

    Categories in common with Over The Shoulder:

    AE
    The helpfulness, intelligence, commitment, and dedication of their staff to you, to one another, and to the success of your project. Truly a great group of people who love what they do and it...Read more
    #7
    #7
  13. Suzy

    (35)4.7 out of 5

    Suzy is how leading companies harness collective insights from millions of consumers worldwide to gather realtime intelligence.

    Categories in common with Over The Shoulder:
  14. Suzy is how leading companies harness collective insights from millions of consumers worldwide to gather realtime intelligence.

    Categories in common with Over The Shoulder:

    EW
    Suzy helps us glean insights and explore hypotheses quickly. Our account manager Meghan is smart, responsive, and always adds value in every conversation. In a short time, the tool has been...Read more
    #8
    #8
  15. Usersnap

    (31)4.4 out of 5

    Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

    Categories in common with Over The Shoulder:
  16. Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

    Categories in common with Over The Shoulder:

    AA
    I liked how easy the interface was for every member and skillset across different departments. It also cut down time on the back and forth for acquiring additional info for issues that our internal...Read more
    #9
    #9
  17. WEVO

    (31)4.6 out of 5
    Optimized for quick response

    WEVO is the only tool that pinpoints why visitors aren’t converting and generates recommendations to improve conversion, before going live.

    Categories in common with Over The Shoulder:
  18. WEVO is the only tool that pinpoints why visitors aren’t converting and generates recommendations to improve conversion, before going live.

    Categories in common with Over The Shoulder:

    JR
    Ease of use. Completeness of report information. The insights provided by the test group is typically eye opening. It gives my team a real clear idea of how to move forward. Often there will be...Read more
    #10
    #10
  19. Qualaroo

    (28)4.2 out of 5

    Improve Website Conversions

    Categories in common with Over The Shoulder:
  20. Improve Website Conversions

    Categories in common with Over The Shoulder:

    SUSHARA S.
    SS
    The ability to create surveys for our app betas without adding to phone resource usage.
    #11
    #11
  21. Feedback Loop

    (24)4.3 out of 5
    Optimized for quick response

    Feedback Loop is a solution to help management teams to make data-driven decisions about products, users, and new markets.

    Categories in common with Over The Shoulder:
  22. Feedback Loop is a solution to help management teams to make data-driven decisions about products, users, and new markets.

    Categories in common with Over The Shoulder:

    Andrés O.
    AO
    The platform already gave us an audience to test our assumptions about the market and the profile of our clients, this would have taken us a lot of more money and time if we have had to use other...Read more
    #12
    #12
  23. UserEcho

    (21)4.2 out of 5

    UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Categories in common with Over The Shoulder:
  24. UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Categories in common with Over The Shoulder:

    AU
    The best part about UserEcho is that it funnels all of our incoming communications from our website, email, and Facebook into 1 system. It makes it very easy to stay in touch with our customers.
    #13
    #13
  25. Userlytics

    (19)4.1 out of 5

    Userlytics provides a platform for DIY remote user testing, usability testing, and user experience (UX) testing, as well as optional services such as test design, review and in-line video annotation of key events and comments, a High Light Reel, and an Executive Summary Report with recommendations.

    Categories in common with Over The Shoulder:
  26. Userlytics provides a platform for DIY remote user testing, usability testing, and user experience (UX) testing, as well as optional services such as test design, review and in-line video annotation of key events and comments, a High Light Reel, and an Executive Summary Report with recommendations.

    Categories in common with Over The Shoulder:

    UI
    High quality participants, even for profiles that are difficult to find.
    #14
    #14
  27. UserZoom

    (19)3.4 out of 5

    UserZoom is a software that enable Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience to empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects.

    Categories in common with Over The Shoulder:
  28. UserZoom is a software that enable Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience to empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects.

    Categories in common with Over The Shoulder:

    CR
    Ability to make notes and flag important points throughout the interview makes for an easy review process
    #15
    #15
  29. Lookback

    (17)4.5 out of 5

    Next-generation UX research platform for mobile & desktop

    Categories in common with Over The Shoulder:
  30. Next-generation UX research platform for mobile & desktop

    Categories in common with Over The Shoulder:

    Antonis R.
    AR
    The moderated sessions, it has a nice panel for interviews.
    #16
    #16
  31. UserZoom Go

    (17)4.3 out of 5

    UserZoom Go is a easy way to recruit testers, launch tests, and analyze results. Validately makes it easy to talk to users - helping user researchers, UX designers, and product managers build products that customers love.

    Categories in common with Over The Shoulder:
  32. UserZoom Go is a easy way to recruit testers, launch tests, and analyze results. Validately makes it easy to talk to users - helping user researchers, UX designers, and product managers build products that customers love.

    Categories in common with Over The Shoulder:

    AD
    I really like the ability to include collaborators into session with remote users.
    #17
    #17
  33. Netigate

    (17)4.3 out of 5

    Netigate is a leading European provider of cloud based services for online surveys that are primarily used for voice of customer (customer satisfaction), employee performance and market research.

    Categories in common with Over The Shoulder:
  34. Netigate is a leading European provider of cloud based services for online surveys that are primarily used for voice of customer (customer satisfaction), employee performance and market research.

    Categories in common with Over The Shoulder:

    UM
    It comes with a free trial which is helpful to see if the product is right for you.It is able to be used across Windows and Mac and has good apps for Android and iPhone. The training they provide...Read more
    #18
    #18
  35. dscout

    (16)4.4 out of 5

    dscout’s research platform captures the reality of your customers’ in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback.

    Categories in common with Over The Shoulder:
  36. dscout’s research platform captures the reality of your customers’ in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback.

    Categories in common with Over The Shoulder:

    UB
    It's a great platform that meets participants where they are, ensuring relevant responses to mine through, and I've found participant response rate and content to be high quality on all the studies...Read more
    #19
    #19
  37. visitorX

    (10)4.6 out of 5

    visitorX is a customer feedback software for the real world. We extract track people and their consumer behavior using AI from 1000s of hour of video and provide for the metrics and video clips of consumer Improve your marketing and drive revenue by understanding your customer's behavior. Decrease time to market with product because companies get immediate feedback.

    Categories in common with Over The Shoulder:
  38. visitorX is a customer feedback software for the real world. We extract track people and their consumer behavior using AI from 1000s of hour of video and provide for the metrics and video clips of consumer Improve your marketing and drive revenue by understanding your customer's behavior. Decrease time to market with product because companies get immediate feedback.

    Categories in common with Over The Shoulder:

    CI
    As a consultant to organizations going to market with new products, convincing them that a course of action is correct is always a big challenge. But visitorX makes getting that evidence in front...Read more
    #20
    #20
  39. Voxpopme

    (8)4.3 out of 5

    Voxpopme VideoMR delivers end-to-end video research through solutions that have transformed the process of capturing, analyzing and sharing content, making working with video fast and easy.

    Categories in common with Over The Shoulder:
  40. Voxpopme VideoMR delivers end-to-end video research through solutions that have transformed the process of capturing, analyzing and sharing content, making working with video fast and easy.

    Categories in common with Over The Shoulder:

    Georgina W.
    GW
    Creating clutter reels to bring insights to life