# Top Free Package Tracking Software

## How Many Package Tracking Software Products Does G2 Track?

**Total Products under this Category:** 77

### Category Stats (Jul 2026)

- **Average Rating:** 4.32/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** parcelLab (+0.24%) - Among all products in this category, parcelLab recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Package Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,500+ Authentic Reviews
- 77+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Package Tracking Software
 ![G2 Grid® for Package Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/package-tracking/grids.png?focus%5B%5D=118608&focus%5B%5D=8299&focus%5B%5D=110924&focus%5B%5D=85468&focus%5B%5D=1284656&focus%5B%5D=60664&focus%5B%5D=129431&focus%5B%5D=96055)

Highlighted products: parcelLab, Narvar, Sendcloud, TrackingMore, ParcelWILL, AfterShip, Building Logistics, and Parcel Perform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/package-tracking/grids.json?focus%5B%5D=parcellab&focus%5B%5D=narvar&focus%5B%5D=sendcloud&focus%5B%5D=trackingmore&focus%5B%5D=parcelwill&focus%5B%5D=aftership&focus%5B%5D=building-logistics&focus%5B%5D=parcel-perform)

**Sponsored**

### Refundid

Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases. Founded in Australia, Refundid has expanded into global retail markets, partnering with brands across fashion, lifestyle, and consumer goods. The company positions itself as a technology solution for retailers of varying sizes, from independent stores to enterprise merchants. With integrations into platforms such as Shopify, BigCommerce, Magento, WooCommerce and more, Refundid enables merchants to adopt scalable returns management without replacing existing commerce systems. At its core, the product combines refund automation with operational tools. Retailers can configure instant refunds, standard refunds, instant exchanges, standard exchanges, or store credit, while connecting with carriers to generate shipping labels and manage pickups. Customers experience faster resolutions, while retailers gain visibility into return patterns and product performance through analytics. The primary value of Refundid lies in reducing the operational burden of returns while creating a smoother customer experience. Retailers benefit from reduced friction in the post-purchase journey, which we have proven leads to higher repurchase rates and improved customer loyalty. Customers are reassured by receiving refunds or exchanges quickly, without waiting for warehouse processing or lengthy manual checks. This alignment of merchant efficiency and customer satisfaction makes Refundid an effective solution for addressing one of the most complex aspects of retail... the returns process.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1242&secure%5Bchosen_at%5D=2026-07-27T21%3A01%3A09Z&secure%5Bdisplayable_resource_id%5D=2827&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2827&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=160077&secure%5Bresource_id%5D=1242&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpackage-tracking%2Ffree%3Fopen_modal_url%3D%252Fproducts%252Foutvio%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fpackage-tracking%25252Ffree%2526source%253Dcategory&secure%5Btoken%5D=9f78bc6a9ff99d4165e13019b479019c3f0af8758f6f08702c6df8c91e03b6b2&secure%5Burl%5D=https%3A%2F%2Frefundid.com%2Fim-a-business&secure%5Burl_type%5D=custom_url)

### [Sendcloud](https://www.g2.com/products/sendcloud/reviews)

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

**Average Rating:** 4.5/5.0

**Total Reviews:** 149

#### How Do G2 Users Rate Sendcloud?

- **Ease of Setup:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sendcloud?

- **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud)
- **Year Founded:** 2012
- **HQ Location:** Eindhoven, North Brabant
- **Twitter:** @Sendcloud (1,531 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sendcloud/ (433 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Sendcloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Sendcloud to be **extremely user-friendly** , making daily shipping tasks easy and efficient.
- Users value the **shipping efficiency** of Sendcloud, enjoying seamless integration and simplified label creation.
- Users value the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying multi-carrier shipping management.
- Users value the **efficiency** of Sendcloud, gaining more time and easier shipping through integrated carrier solutions.
- Users appreciate the **easy label creation** with Sendcloud, streamlining logistics and improving shipping operations effortlessly.

##### Cons

- Users express frustration over **limited functionality** , including customization and support issues that hinder their shipping experience.
- Users experience **poor customer support** , facing delays and inadequate assistance when seeking help or resolving issues.
- Users face **poor support communication** , characterized by slow response times and unresolved issues affecting their experience.
- Users find Sendcloud to be **expensive** due to the high costs associated with advanced features and subscriptions.
- Users experience **integration issues** with Sendcloud, particularly regarding Dynalogic, Amazon Vendor Central, and Odoo.

#### What Are Recent G2 Reviews of Sendcloud?

**["Definitive solution for Shopify orders: professional picking list and dedicated support"](https://www.g2.com/survey_responses/sendcloud-review-13048482)**

**Rating:** 5.0/5.0 stars

_— Cristian D._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13048482)

**["Simplified omnichannel shipping management"](https://www.g2.com/survey_responses/sendcloud-review-13076448)**

**Rating:** 4.0/5.0 stars

_— Fernando L._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13076448)

### [TrackingMore](https://www.g2.com/products/trackingmore/reviews)

TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help.

**Average Rating:** 4.8/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate TrackingMore?

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TrackingMore?

- **Seller:** [TrackingMore](https://www.g2.com/sellers/trackingmore)
- **Year Founded:** 2014
- **HQ Location:** Dover, US
- **Twitter:** @TrackingMore9 (58 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trackingmore-official/ (20 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Retail, Logistics and Supply Chain
- **Company Size:** 82% Small, 13% Medium

#### What Do G2 Reviewers Say About TrackingMore?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service.
- Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support.
- Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates.
- Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions.
- Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed.

##### Cons

- Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing.
- Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive.
- Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section.
- Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes.
- Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience.

#### What Are Recent G2 Reviews of TrackingMore?

**["A game-changer for international e-commerce shippingopify Integration"](https://www.g2.com/survey_responses/trackingmore-review-12715586)**

**Rating:** 5.0/5.0 stars

_— Makiko H._

[Read full review](https://www.g2.com/survey_responses/trackingmore-review-12715586)

**["Effortless Multi-Courier Tracking with Stellar Support"](https://www.g2.com/survey_responses/trackingmore-review-12976726)**

**Rating:** 5.0/5.0 stars

_— Kevin J._

[Read full review](https://www.g2.com/survey_responses/trackingmore-review-12976726)

### [ParcelWILL](https://www.g2.com/products/parcelwill/reviews)

ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.

**Average Rating:** 4.8/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate ParcelWILL?

- **Ease of Setup:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ParcelWILL?

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Company Website:** https://www.cwill.com/
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC 27511 United States
- **LinkedIn® Page:** https://www.linkedin.com/company/channelwill/ (95 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 71% Small, 1% Medium

#### What Do G2 Reviewers Say About ParcelWILL?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fast and helpful customer support** of ParcelWILL, enhancing their overall experience and security.
- Users praise the **quick and easy setup** of ParcelWILL, appreciating its minimal effort for integration.
- Users find ParcelWILL's **ease of use** exceptional, streamlining order tracking and enhancing the customer experience effortlessly.
- Users appreciate the **automated tracking with branded notifications** , enhancing customer experience while minimizing support inquiries.
- Users value the **automated tracking efficiency** of ParcelWILL, reducing support inquiries and enhancing customer satisfaction.

##### Cons

- Users find ParcelWILL to be **expensive** , especially when budget constraints limit their options for upgrades and features.
- Users desire **more extensive customization options** for reports and tracking pages to enhance their overall experience.
- Users report issues with **tracking updates** , requiring staff intervention to resolve courier discrepancies and translation problems.
- Users find the **inadequate reporting** features of ParcelWILL limiting, desiring more customization and advanced analytics options.
- Users experience **inefficient shipping processes** , often facing issues with incorrect carrier assignments and lack of estimated delivery dates.

#### What Are Recent G2 Reviews of ParcelWILL?

**["User-Friendly Order Tracking with Great Value"](https://www.g2.com/survey_responses/parcelwill-review-12818075)**

**Rating:** 4.0/5.0 stars

_— Steve G._

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12818075)

**["A highly efficient and user-friendly order tracking solution"](https://www.g2.com/survey_responses/parcelwill-review-12711397)**

**Rating:** 4.5/5.0 stars

_— Store H._

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12711397)

### [AfterShip](https://www.g2.com/products/aftership/reviews)

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

**Average Rating:** 4.7/5.0

**Total Reviews:** 309

#### How Do G2 Users Rate AfterShip?

- **Ease of Setup:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AfterShip?

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (407 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About AfterShip?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend AfterShip for its **exceptional customer support** , highlighting timely help and effective communication during challenges.
- Users find AfterShip to be **very helpful** for organizing logistical needs and automating client updates effectively.
- Users value the **intuitive integrations** of AfterShip, enhancing organizational efficiency and client communication seamlessly.
- Users value the **easy integrations** of AfterShip, enhancing order tracking efficiency and streamlining workflows.
- Users find AfterShip to be **easy to use** , streamlining order tracking and enhancing the overall experience.

##### Cons

- Users find AfterShip's pricing **too high** , especially for small businesses with lower shipping volumes.
- Users report **tracking issues** with AfterShip that hinder business operations and lead to frustrating experiences with support.
- Users note a **lack of smaller carriers** and some syncing issues with their Shopify accounts as downsides.
- Users report **poor customer support** , highlighting ineffective assistance, unresolved technical issues, and unsatisfactory billing resolutions.
- Users report **poor support** from AfterShip, facing unresolved technical issues and inadequate help through the ticketing system.

#### What Are Recent G2 Reviews of AfterShip?

**["1,100 Carriers and Branded Tracking Pages That Deliver"](https://www.g2.com/survey_responses/aftership-review-12703213)**

**Rating:** 5.0/5.0 stars

_— SANDILE N._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

**["Clean, Intuitive Shipment Tracking with Strong Branded Notifications"](https://www.g2.com/survey_responses/aftership-review-12725506)**

**Rating:** 5.0/5.0 stars

_— Lee P._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

### [Parcel Perform](https://www.g2.com/products/parcel-perform/reviews)

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers.

**Average Rating:** 4.7/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Parcel Perform?

- **Ease of Setup:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Parcel Perform?

- **Seller:** [Parcel Perform](https://www.g2.com/sellers/parcel-perform)
- **Company Website:** https://www.parcelperform.com/
- **Year Founded:** 2016
- **HQ Location:** Singapore
- **LinkedIn® Page:** https://www.linkedin.com/company/parcel-perform/about/ (193 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Retail, Logistics and Supply Chain
- **Company Size:** 53% Medium, 30% Large

#### What Do G2 Reviewers Say About Parcel Perform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance.
- Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance.
- Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support.
- Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly.
- Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates.

##### Cons

- Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization.
- Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies.
- Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience.
- Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names.
- Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs.

#### What Are Recent G2 Reviews of Parcel Perform?

**["Best-in-Class Customer Service: Responsive, Proactive Support"](https://www.g2.com/survey_responses/parcel-perform-review-13029232)**

**Rating:** 4.5/5.0 stars

_— Henrik A._

[Read full review](https://www.g2.com/survey_responses/parcel-perform-review-13029232)

**["A Comprehensive Solution for Global Shipment Management"](https://www.g2.com/survey_responses/parcel-perform-review-10865491)**

**Rating:** 5.0/5.0 stars

_— Evel L._

[Read full review](https://www.g2.com/survey_responses/parcel-perform-review-10865491)

### [Envoy Workplace](https://www.g2.com/products/envoy-workplace/reviews)

Envoy Workplace is the platform that helps you run every part of the office experience clearly, securely, and without the complexity. From desk and room booking to delivery management and occupancy insights, and trusted by over 16,000 businesses worldwide, Envoy brings people, spaces, and data together in one system built to scale. With intuitive tools employees actually enjoy using, Envoy Workplace makes it easy to navigate the office, find coworkers, and get work done while giving you the visibility to optimize space, automate tasks, and keep every location compliant and secure. Unlike disconnected tools or patchwork systems, Envoy delivers accurate, unified data across all your spaces—so you can make smarter decisions, support your teams, and power a workplace where people thrive. Learn more at envoy.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 163

#### How Do G2 Users Rate Envoy Workplace?

- **Ease of Setup:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Envoy Workplace?

- **Seller:** [Envoy](https://www.g2.com/sellers/envoy)
- **Company Website:** https://envoy.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @envoy (3,930 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3554116/ (447 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 61% Medium, 24% Large

#### What Do G2 Reviewers Say About Envoy Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Envoy Workplace, enabling quick check-ins and streamlined access to workspace information.
- Users value the **ease of booking and managing spaces** with Envoy Workplace, enhancing scheduling and collaboration efficiency.
- Users value the **booking ease** of Envoy Workplace, enhancing scheduling efficiency and maximizing workspace utilization.
- Users appreciate the **fast and user-friendly reservation process** of Envoy Workplace, enhancing overall office efficiency and planning.
- Users value the **efficiency of room booking** in Envoy Workplace, enhancing scheduling and collaboration while optimizing space utilization.

##### Cons

- Users note the **limited functionality** of Envoy Workplace, particularly in reporting and customization, hindering their experience.
- Users feel that the **missing features** in Envoy Workplace limit engagement and hinder deeper insights into space usage.
- Users find the **limited customization options** in Envoy Workplace hinder their ability to tailor the experience to their needs.
- Users face issues with **limited offline functionality** and a mobile app that lacks features and syncing reliability.
- Users find the **inconvenience of time limit notifications** disruptive and face challenges with booking modifications.

#### What Are Recent G2 Reviews of Envoy Workplace?

**["User-Friendly with Insightful Reporting"](https://www.g2.com/survey_responses/envoy-workplace-review-12074173)**

**Rating:** 4.0/5.0 stars

_— Justin A._

[Read full review](https://www.g2.com/survey_responses/envoy-workplace-review-12074173)

**["Effortless Access and Registration with Envoy Workplace"](https://www.g2.com/survey_responses/envoy-workplace-review-11957583)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/envoy-workplace-review-11957583)

### [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews)

Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodation ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email and text to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. This QR code is proof that the parcel was collected. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings

**Average Rating:** 4.7/5.0

**Total Reviews:** 180

#### How Do G2 Users Rate Parcel Tracker Mailroom?

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Parcel Tracker Mailroom?

- **Seller:** [Deepfinity LTD](https://www.g2.com/sellers/deepfinity-ltd)
- **Company Website:** https://www.parceltracker.com
- **Year Founded:** 2016
- **HQ Location:** London
- **Twitter:** @deepfinity (43 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deepfinity (23 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** General Manager
- **Top Industries:** Hospitality, Real Estate
- **Company Size:** 53% Small, 42% Medium

#### What Do G2 Reviewers Say About Parcel Tracker Mailroom?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow.
- Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience.
- Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience.
- Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency.
- Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms.

##### Cons

- Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates.
- Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences.
- Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data.
- Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots.
- Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality.

#### What Are Recent G2 Reviews of Parcel Tracker Mailroom?

**["Highly Recommended"](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12672998)**

**Rating:** 4.5/5.0 stars

_— Cristina G._

[Read full review](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12672998)

**["Parcel Tracker Makes Parcel Logging Accurate, Secure, and Effortless"](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12955819)**

**Rating:** 5.0/5.0 stars

_— Dom E._

[Read full review](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12955819)

### [Outvio](https://www.g2.com/products/outvio/reviews)

Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Outvio?

- **Ease of Setup:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Outvio?

- **Seller:** [Outvio](https://www.g2.com/sellers/outvio)
- **Year Founded:** 2018
- **HQ Location:** Tallinn, EE
- **Twitter:** @outvio (212 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11076456 (10 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 93% Small, 7% Medium

#### What Are Recent G2 Reviews of Outvio?

**["Perfect Integration and Intuitive Use, Support somewhat slow."](https://www.g2.com/survey_responses/outvio-review-12415441)**

**Rating:** 5.0/5.0 stars

_— José Antonio F._

[Read full review](https://www.g2.com/survey_responses/outvio-review-12415441)

**["Simplified Returns and Exchanges with Clear, Centralized Shipment Tracking"](https://www.g2.com/survey_responses/outvio-review-12952307)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/outvio-review-12952307)

### [FacilityOS](https://www.g2.com/products/facilityos/reviews)

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. **Visitor Management** Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. **Emergency and Evacuation Management** EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. **Contractor Compliance Management** ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. **Asset and Logistics Management** Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. **Physical Identity and Access Management** SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

**Average Rating:** 4.7/5.0

**Total Reviews:** 260

#### How Do G2 Users Rate FacilityOS?

- **Ease of Setup:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind FacilityOS?

- **Seller:** [FacilityOS](https://www.g2.com/sellers/facilityos)
- **Company Website:** https://www.facilityos.com/
- **Year Founded:** 2014
- **HQ Location:** North York, Ontario
- **LinkedIn® Page:** https://www.linkedin.com/company/ilobby-visitor-management/ (208 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Security Manager
- **Top Industries:** Manufacturing, Food Production
- **Company Size:** 64% Medium, 25% Large

#### What Do G2 Reviewers Say About FacilityOS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of FacilityOS, enjoying its user-friendly interface and seamless integration features.
- Users commend the **exceptional customer support** from FacilityOS, praising the helpfulness and customization provided by the team.
- Users appreciate the **ease of tracking office attendance** and simple guest sign-in process with FacilityOS.
- Users highlight the **ease of implementation** for FacilityOS, making it a user-friendly experience from start to finish.
- Users commend the **easy setup** of FacilityOS, highlighting its reliability and straightforward implementation process.

##### Cons

- Users find the **limited features** of FacilityOS inadequate for efficiently managing large groups during sign-in processes.
- Users find the **limited functionality** of FacilityOS challenging for managing large groups efficiently during sign-in processes.
- Users experience **access issues** with unclear sign-out buttons and occasional login difficulties, affecting the overall usability.
- Users experience **connectivity issues** with FacilityOS, affecting the reliability of printer and WiFi connections.
- Users find FacilityOS to be **expensive** , especially in high traffic areas requiring multiple kiosks for functionality.

#### What Are Recent G2 Reviews of FacilityOS?

**["Ease of Use!"](https://www.g2.com/survey_responses/facilityos-review-9401682)**

**Rating:** 5.0/5.0 stars

_— Dr. Billie J._

[Read full review](https://www.g2.com/survey_responses/facilityos-review-9401682)

**["iLobby meets ALL our needs!"](https://www.g2.com/survey_responses/facilityos-review-9364054)**

**Rating:** 5.0/5.0 stars

_— Chip S._

[Read full review](https://www.g2.com/survey_responses/facilityos-review-9364054)

### [Visitly](https://www.g2.com/products/visitly/reviews)

Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo

**Average Rating:** 4.4/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Visitly?

- **Ease of Setup:** 8.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Visitly?

- **Seller:** [Visitly](https://www.g2.com/sellers/visitly)
- **Company Website:** https://www.visitly.io/
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @visitlyio (5 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/33252095 (25 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Manufacturing
- **Company Size:** 63% Medium, 33% Small

#### What Do G2 Reviewers Say About Visitly?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **easy integrations** with various platforms, streamlining their tracking and analytics processes effortlessly.
- Users value the **helpful customer service** of Visitly, noting quick responses and effective support for their needs.
- Users value the **easy implementation and customization** of Visitly, enhancing their overall experience with practical features.
- Users find Visitly's **excellent access and integration** features highly beneficial for tracking and managing visits efficiently.
- Users value the **business efficiency** of Visitly, benefiting from real-time tracking and quick customer support.

##### Cons

- Users are frustrated with the **poor interface design** , limiting functionality and access to essential features on mobile devices.
- Users find the **implementation process complicated** , requiring multiple installations and extensive coordination with Visitly IT.
- Users express concerns about **internet dependency** , particularly with the need for ID or face photos for verification.
- Users are disappointed with the **limited features** available on the mobile interface, restricting accessibility and usability.
- Users are frustrated by the **limited compatibility** of Visitly, as it only supports Apple devices, excluding Windows users.

#### What Are Recent G2 Reviews of Visitly?

**["Easy Setup and Great Emergency Visibility"](https://www.g2.com/survey_responses/visitly-review-13086781)**

**Rating:** 5.0/5.0 stars

_— Tracy R._

[Read full review](https://www.g2.com/survey_responses/visitly-review-13086781)

**["User-Friendly, Reliable Visitor Sign-In That Streamlines Notifications."](https://www.g2.com/survey_responses/visitly-review-12524189)**

**Rating:** 4.0/5.0 stars

_— Paula B._

[Read full review](https://www.g2.com/survey_responses/visitly-review-12524189)

### [Notifii Track](https://www.g2.com/products/notifii-track/reviews)

Cut package logging time down to seconds with Notifii Track, mobile and desktop app. Quickly and easily scan packages in on any smartphone or tablet as they arrive. Automatically alert the recipient via email and text message upon intake. Capture signature proof-of-pickup/delivery and view extensive reports. See why businesses and universities like University of Southern California, NYU, Petsmart, and more LOVE the time and cost savings of our streamlined mailroom management app. 14-day free trial available, no credit card info required!

**Average Rating:** 4.5/5.0

**Total Reviews:** 95

#### How Do G2 Users Rate Notifii Track?

- **Ease of Setup:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Notifii Track?

- **Seller:** [Notifii](https://www.g2.com/sellers/notifii)
- **Year Founded:** 2009
- **HQ Location:** Roseville, CA
- **Twitter:** @Notifii (398 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2926415/ (6 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** General Manager, Community Manager
- **Top Industries:** Real Estate, Higher Education
- **Company Size:** 59% Small, 34% Medium

#### What Are Recent G2 Reviews of Notifii Track?

**["Notifii Track makes package acceptance in the office so much smoother!"](https://www.g2.com/survey_responses/notifii-track-review-7390529)**

**Rating:** 5.0/5.0 stars

_— Ansley C._

[Read full review](https://www.g2.com/survey_responses/notifii-track-review-7390529)

**["Great Features! Super Easy!"](https://www.g2.com/survey_responses/notifii-track-review-4422303)**

**Rating:** 5.0/5.0 stars

_— Matt B._

[Read full review](https://www.g2.com/survey_responses/notifii-track-review-4422303)

### [Detrack](https://www.g2.com/products/detrack/reviews)

Detrack is a delivery management software that is powerful and easy-to-use, and effective for real-time delivery notifications, real-time proof of delivery, and vehicle tracking at an affordable price. Across 45 countries, Detrack has been downloaded over 200,000 times by more than 1,000 companies in completing over 107 million jobs with 450 million PODs and counting! Detrack supports capturing signatures, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more. 5 Benefits of Detrack: 1. SaaS convenience and affordability With API available for full automation - no data entry is required. Import your jobs with just the click of a button and deploy to your entire fleet quickly! 2. Better cash flow with faster billing Detrack speeds up invoicing, ensuring businesses get paid faster and improving cash flow. 3. Greater control over delivery operations, including electronic Proof-Of-Delivery (POD) Detrack offers real-time visibility into deliveries through digital PODs, enhancing control and accuracy while eliminating manual paperwork. 4. Higher customer satisfaction Faster response time to incidents and reduced customer support calls with our tracking widget that lets customers track deliveries on your website 5. Improved service reliability & accountability Detrack ensures reliable service and accountability through real-time tracking and digital proof-of-delivery, maintaining consistent customer satisfaction. Features of Detrack: - Suitable for any business, in any industry, in any country worldwide - Lightweight and user-friendly - Reliable in areas with poor 3G connection - Versatile usage for delivery, collection, and service jobs (Proof Of Service) - Detrack smart sort for automatic job list sorting based on the driver's location - Comprehensive data capture: name, signature, photos, barcode, location, timestamp, arrival info, driver's notes, and more - Instant communication: call, text, or send pre-delivery text with ETA to recipients - Seamless navigation with GPS guidance directly from the app - Real-time delivery notifications with optional Proof Of Delivery (POD) attachment - Capture non-delivery reasons and display delivery time, instructions, and item details for drivers Over 21 supported languages, including: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese, Japanese, Thai, Vietnamese, Burmese and more! Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigeria, Canada & more! Our clients include: - Builders First Source (America's largest supplier of building products, components and services) - Cat & The Fiddle (Award-winning gourmet cheesecakes) - Consolidated Reinforcement (Best foundation services in Texas) - Teak & Mahogany (High-quality outdoor and indoor furniture & accessories) - ASV Euro Car Parts (Largest seller of new and used European spare car parts) - Mansco (Specialists in providing production OEM fasteners and hardware for the industry) - SGS Logistics (Key player in permanent metropolitan subcontractor logistics) - PAN Logistics (Worldwide with transport and logistics services provider) " PODs and delivery details can now be retrieved easily at all our locations using the same software. I can't think of a good reason why any company wouldn't try using Detrack for a mobile proof-of-delivery solution." - Dan Bratt, Senior Software Developer | Mansco, USA

**Average Rating:** 4.5/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Detrack?

- **Ease of Setup:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Detrack?

- **Seller:** [Detrack](https://www.g2.com/sellers/detrack)
- **Year Founded:** 2013
- **HQ Location:** Singapore, SG
- **Twitter:** @detrack (2,463 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3858427/ (26 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of Detrack?

**["Logistics & Transport Management Made Easy"](https://www.g2.com/survey_responses/detrack-review-4896173)**

**Rating:** 5.0/5.0 stars

_— James P._

[Read full review](https://www.g2.com/survey_responses/detrack-review-4896173)

**["A very reliable product I can't picture working without"](https://www.g2.com/survey_responses/detrack-review-4946687)**

**Rating:** 4.0/5.0 stars

_— Craig A._

[Read full review](https://www.g2.com/survey_responses/detrack-review-4946687)

### [Eden](https://www.g2.com/products/eden-eden/reviews)

Eden is a comprehensive SaaS platform built to help Workplace, People Operations, and IT teams work wonders. Eden offers user-friendly workplace experience tools designed with the employee experience and new world of work in mind. The product suite includes Desk Booking, Visitor Management, Internal Ticketing, Room Scheduling, and Deliveries. Eden’s tools allow teams to consolidate all workplace experiences needs into one integrated platform, creating a delightful, simplified employee experience. Eden is based in San Francisco and investors include Y Combinator, Bessemer Venture Partners, Fifth Wall, S28 Capital, Reshape and JLL. Eden’s mission is to create a better place to work, for everyone.

**Average Rating:** 4.7/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate Eden?

- **Ease of Setup:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eden?

- **Seller:** [Eden](https://www.g2.com/sellers/eden)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @edenworkplace (653 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4861383/ (91 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 65% Medium, 20% Large

#### What Do G2 Reviewers Say About Eden?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized management** of Eden, which streamlines HR processes and enhances information accuracy.
- Users appreciate the **customization** options in Eden, enhancing their ability to tailor HR processes to specific needs.
- Users value the **ease of use** of Eden, which simplifies HR processes and enhances information accessibility.
- Users value the **visual maps for seating** , making it easier to remember and book preferred desks by location.
- Users appreciate the **efficiency** of Eden, as it centralizes HR processes and minimizes manual work.

##### Cons

- Users report **buggy Slack integration** , often experiencing multiple, frustrating prompts while attempting to send messages.
- Users find the **complexity of workflows** can hinder efficiency, requiring extra steps for straightforward tasks.
- Users find the **confusing interface** of Eden hinders their workflow, making simple actions unnecessarily complicated.
- Users find **difficult navigation** hampers efficiency, requiring extra steps for completing simple tasks and workflows.
- Users report issues with **Slack integration** , experiencing multiple prompts that disrupt their workflow.

#### What Are Recent G2 Reviews of Eden?

**["Easiest way to manage in-office days!"](https://www.g2.com/survey_responses/eden-review-10609587)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/eden-review-10609587)

**["Eden Streamlines HR in One Place and Cuts Manual Work"](https://www.g2.com/survey_responses/eden-review-11531662)**

**Rating:** 4.5/5.0 stars

_— Tiffany M._

[Read full review](https://www.g2.com/survey_responses/eden-review-11531662)

### [Shipway](https://www.g2.com/products/shipway/reviews)

Shipway is a SAAS based solution, that helps eCommerce owners automate their shipment tracking notifications and keep customers updated with their delivery updates.

**Average Rating:** 5.0/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Shipway?

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Shipway?

- **Seller:** [Shipway Technologies](https://www.g2.com/sellers/shipway-technologies)
- **Year Founded:** 2015
- **HQ Location:** Gurgaon, Haryana
- **LinkedIn® Page:** https://www.linkedin.com/company/10055106 (186 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About Shipway?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **customization options** of Shipway, valuing the user-friendly dashboard and flexible support plans.
- Users highlight the **ease of use** of Shipway with its user-friendly dashboard and prompt customer support.
- Users value the **easy integrations** of Shipway, enabling seamless management of their shipping and payment processes.
- Users value the **flexible payment plans** and prompt support, enhancing their overall experience with Shipway.
- Users value the **helpful support** of Shipway, appreciating prompt resolutions to queries and ongoing assistance.

##### Cons

- Users report **delays** in order status updates for NDR, causing frustration with late deliveries.
- Users express frustration with the **inefficient shipping process** that delays resolution of shipment disputes.
- Users have reported **tracking issues** , with updates on order status frequently being delayed or inaccurate.

#### What Are Recent G2 Reviews of Shipway?

**["Useful to track multiple courier in one platform with dedicated branded tracking page"](https://www.g2.com/survey_responses/shipway-review-9459561)**

**Rating:** 5.0/5.0 stars

_— Sushmita P._

[Read full review](https://www.g2.com/survey_responses/shipway-review-9459561)

**["User Friendly, easy to use dashboard with an overview of overall data"](https://www.g2.com/survey_responses/shipway-review-11472585)**

**Rating:** 5.0/5.0 stars

_— Orders F._

[Read full review](https://www.g2.com/survey_responses/shipway-review-11472585)

### [GigaTrak Package Tracking System](https://www.g2.com/products/gigatrak-package-tracking-system/reviews)

Barcode tracking software that helps businesses track tools, assets, documents, packages, and inventory faster and more accurately. Working for businesses in construction, manufacturing, healthcare, government, education, and aerospace. Trusted by our partners for 30 years, including FDNY, Lockheed Martin, the US Army, Virginia Public Schools, and more. Are you ready to build a more accountable, profitable contracting business with reliable tracking software? Contacting GigaTrak: 262-657-5500, sales@gigatrak.com, gigatrak.com. Request a Free Demo.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate GigaTrak Package Tracking System?

- **Ease of Use:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GigaTrak Package Tracking System?

- **Seller:** [GigaTrak](https://www.g2.com/sellers/gigatrak)
- **Year Founded:** 1996
- **HQ Location:** Kenosha, WI
- **Twitter:** @giga\_trak (105 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gigatrak (8 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Large

#### What Are Recent G2 Reviews of GigaTrak Package Tracking System?

**["Great to use "](https://www.g2.com/survey_responses/gigatrak-package-tracking-system-review-3116712)**

**Rating:** 5.0/5.0 stars

_— Verified User in Human Resources_

[Read full review](https://www.g2.com/survey_responses/gigatrak-package-tracking-system-review-3116712)

**["Asset management Golden software"](https://www.g2.com/survey_responses/gigatrak-package-tracking-system-review-3113224)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

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