--- title: OutreachCRM Reviews meta\_title: 'OutreachCRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how OutreachCRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 43 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# OutreachCRM Reviews & Product Details

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

* * *

Seller
[Outreach Software Limited](https://www.g2.com/sellers/outreach-software-limited)
Discussions
[OutreachCRM Community](https://www.g2.com/products/outreachcrm/discuss)
Solution Type

Best-of-Breed

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## User Insights

Average based on 43 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Ing. Claudina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ing. Claudina A.")
IA

Ing. Claudina A.

Manager, Integration Management

Small-Business (50 or fewer emp.)

4/17/2024

"Good tool to build automated sequences"

3/5

What do you like best about OutreachCRM?

Very easy to setup

Very easy to connect with Hubspot or Saleseforce

Very easy to configure Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Limited reporting capabilities

Limited flows/automations Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

Building automated pre-sales sequences Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Harshavardhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshavardhan K.")
HK

Harshavardhan K.

Account Executive

Mid-Market (51-1000 emp.)

4/26/2023

"Excellent tool which has made my Sales prospecting easier"

5/5

What do you like best about OutreachCRM?

- The best thing about Outreach is its Sequences which are way better than sequences available in other tools

- The steps in the sequences help me take away so much work which I was doing manually or by creating reminders etc.

- Outreach makes sure the emails are delivered to a user inbox against other tools where the majority of them land up in the Junk folder Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

- The only thing I dislike about Outreach is it frequently gets logged out and I have to log in again for it to track my emails and to load the pre-built sequences

- I have also faced disconnections between Outreach & my email, which has to be manually connected Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

- Lead Generation is the biggest problem Outreach is solving as it is easy to filter out the junk and focus on the ones which matters

- Tracking the lead progression is another great value add Outreach provides

- It also gives me a view if the prospect has opened my email or not which is really helpful and a notification if a prospect has opened it multiple times Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/16/2023

"Great tool for communication automation!"

5/5

What do you like best about OutreachCRM?

1. You wouldn't have to worry about follow ups.

2. You'd be sure to know if someone has opened or showed interest to your product or service

3. All those integrations with Linkedin Sales Nav, 6Sense, Cruchbase make it all the more useful. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

It does not show when some one has opted out. It does show the date but does not show the year. So, it is more of a guessing game to identify when did the prospect opt out. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

Helping me for automated follow ups and know when someone is looking into my emails so I don't miss out on any prospects who are interested in our product or services. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

LD

Lionel D.

Enterprise (\> 1000 emp.)

10/24/2023

"Outreach is truly Outstanding"

5/5

What do you like best about OutreachCRM?

easy acces to data and very user friendly UI Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

not capturing call information in call search Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

helps a lot in giving data of various accounts, traction and data. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Megan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan F.")
MF

Megan F.

Mid-Market (51-1000 emp.)

5/18/2023

"Effective way to communicate with clients and prospects."

3.5/5

What do you like best about OutreachCRM?

It makes it easy to keep track of your contacts and outreach with customers. It also makes it easy to log communication information such as phone, emails, company history etc. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

The interface is not always user friendly. There seems to me there are a few elements that could be combined. For example, reviewing data and effectiveness of communication requires too many steps to view. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

I used this as a sales development representative. It makes contacting prospects easy to log and share across the company. It also makes it easy to look back at previous outreach to ensure no doubling up on content. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/25/2023

"Great tool for prospecting"

5/5

What do you like best about OutreachCRM?

Ease to navigate, Good integration with email. Let me know when my emails are getting opened and how often. Can easily run sequences and analytics let me know how various sequences are performing. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Sometimes the admin tasks are on a bit of a tough side; some use cases are there that I don't use a lot and other SDRs don't even use. Rest everything is quite good. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

Can easily make and run sequences. let's me be on top of each prospect knowing which prospect is add qhat stage while seeing exactly what persona and ICP they belong to. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
UI

Verified User in Information Services

Mid-Market (51-1000 emp.)

5/26/2023

"Simplifying and organizing customer communication"

5/5

What do you like best about OutreachCRM?

It helps to organize my customer communication and management. The reporting helps to properly organize and analyze my data. Easy to use, simple UI, and great templates. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Not much to dislike, manual adding tasks is a pain, and onboarding new members is still difficult, and there are a very less customizations available, making it very standard Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

It helps to reach customers easily, email communication gets very organized and simple. Tracking and analyzing also becomes super easy then. Automation is a wonderful thing here. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

5/12/2023

"Seems like a tool more focused for sales and AE's than post sales roles"

3/5

What do you like best about OutreachCRM?

Convenient to quickly pull up information in a side panel about a client/prospect. It provides helpful data such as when last contacted or if they're in any sequences and etc. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Outreach is usable, but it heavily centers around sequences. Oftentimes it doesn't sync properly to my gmail or other tools I'm using to track client interactions. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

Outreach solves the problem of contact massive amounts of users in an efficient way. It also offers customizable and convenient ways to schedule meetings or have clients book time on your schedule. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Mauriah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauriah L.")
ML

Mauriah L.

Mid-Market (51-1000 emp.)

4/25/2023

"Great tool for reaching out to prospects fast!"

5/5

What do you like best about OutreachCRM?

I love that you can create email sequences with ease and add the prospects you want to be included in the nurture. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Nothing. I appreciate the intuitive design of this platform and the ease of use. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

Outreach helps our SDR team reach out to prospects with automated email sequences. It's a sure way to reach potential customers faster! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
EC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/11/2023

"Easy to use. Makes Sales Operations Smooth and Measurable"

5/5

What do you like best about OutreachCRM?

Great interface. Easy to learn for the person managing a sales team. Easy-to-understand reporting and quickly demonstrates its ROI. Once your sales team embraces it, they're in for a super helpful tool. Review collected by and hosted on G2.com.

What do you dislike about OutreachCRM?

Not really a dislike but like all software that needs to integrate with other platforms, you need to take your time to set up correctly: connectors, permissions, field labelling, etc. I loved Outreach's white glove onboarding—it helped us learn the functionality and saved us a lot of time further down the line when we were up and running. Review collected by and hosted on G2.com.

What problems is OutreachCRM solving and how is that benefiting you?

To build a high-performing funnel. Helping our sales team do even more while retaining a high-touch experience with leads, prospects, and customers. Achieving higher lead conversion. Creating new efficiencies. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/outreachcrm/pricing)

OutreachCRM Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a22500b967573c02ec2b7eae88da49fc/attio.png "Product Avatar Image")

Attio

4.3/5(583)

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##### 
##### OutreachCRM Features

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Campaign Management

Lead Management

Customer Support

Case Management

Customer Support Portal

Knowledge Base

Reporting & Analytics

Reporting

Dashboards

Forecasting

[
View More Features
](https://www.g2.com/products/outreachcrm/features)

## Work at Outreach Software Limited?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

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##### Categories on G2

[CRM](https://www.g2.com/categories/crm)

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