# Top 10 Salesforce Agentforce Alternatives & Competitors (1,202)4.3 out of 5 Salesforce Agentforce is one of the most-searched tools in the AI Agent Builders Software category on G2. AI Agent Builders Software is used by teams seeking user friendly, quick platforms with features like multichannel campaign execution, according to G2 reviews. When comparing Salesforce Agentforce with other tools, reviewers most often evaluate customer service and customer data as key differentiators. The best overall alternative to Salesforce Agentforce is [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews), rated ~4.3 stars on G2 from 452+ reviewers. It is frequently praised for efficiency and messaging automation. Other well-known alternatives to Salesforce Agentforce are: - [Fin](https://www.g2.com/products/fin/reviews) – known for helpful and efficiency (G2 star rating ~4.5) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – highly rated for automation and automation focus (G2 star rating ~4.6) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) – offers customer support and helpful (G2 star rating ~4.3) - [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) – best suited for teams that need machine learning and model variety (G2 star rating ~4.3) Browse top options below. Based on G2 review data, Salesforce Agentforce is most commonly used in industries like [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Salesforce Agentforce - ServiceNow AI Agents - Fin - UiPath Agentic Automation - Zendesk for Customer Service - Gemini Enterprise Agent Platform - Jotform AI Agents - Outreach - OutSystems ## Top 10 Alternatives to Salesforce Agentforce Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Salesforce Agentforce stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Non-Profit Organization Management, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-ai-agents.jpg "Product Avatar Image") ](https://www.g2.com/products/servicenow-ai-agents/reviews) [ ServiceNow AI Agents ](https://www.g2.com/products/servicenow-ai-agents/reviews) By [ServiceNow](https://www.g2.com/sellers/servicenow) [ 4.3/5(475) ](https://www.g2.com/products/servicenow-ai-agents/reviews#reviews) Product Description ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity. Reviewers say compared to Salesforce Agentforce, ServiceNow AI Agents is: Slower to reach roi More usable Better at support Categories in common with Salesforce Agentforce: [ AI Customer Support Agents ](/categories/ai-customer-support-agents)[ AI Agent Builders ](/categories/ai-agent-builders)[ Conversational Interface Agents ](/categories/conversational-interface-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") ](https://www.g2.com/products/fin/reviews) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews#reviews) Product Description Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to Salesforce Agentforce, Fin is: Slower to reach roi More usable Easier to set up Categories in common with Salesforce Agentforce: [ AI Customer Support Agents ](/categories/ai-customer-support-agents)[ Conversational Interface Agents ](/categories/conversational-interface-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ UiPath Agentic Automation ](https://www.g2.com/products/uipath-agentic-automation/reviews) By [UiPath](https://www.g2.com/sellers/uipath) [ 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews#reviews) Product Description UiPath enables business users with no coding skills to design and run robotic process automation Reviewers say compared to Salesforce Agentforce, UiPath Agentic Automation is: Slower to reach roi More usable Easier to set up Categories in common with Salesforce Agentforce: [ AI Agent Builders ](/categories/ai-agent-builders) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews#reviews) Product Description Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Reviewers say compared to Salesforce Agentforce, Zendesk for Customer Service is: Slower to reach roi More usable Better at meeting requirements Categories in common with Salesforce Agentforce: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/aeae116c52945fdecd7ed16d621cb315/gemini-enterprise-agent-platform.png "Product Avatar Image") ](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) [ Gemini Enterprise Agent Platform ](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) By [Google](https://www.g2.com/sellers/google) [ 4.3/5(745) ](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews#reviews) Product Description Gemini Enterprise Agent Platform is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Gemini Enterprise Agent Platform Workbench is a cloud-based IDE that is included with Gemini Enterprise Agent Platform. It makes it easy to develop and debug ML code. It provides a variety of features to help you with your ML workflow, such as code completion, linting, and debugging. Gemini Enterprise Agent Platform and Gemini Enterprise Agent Platform Workbench are a powerful combination that can help you accelerate your ML development. With Gemini Enterprise Agent Platform, you can focus on building and training your models, while Gemini Enterprise Agent Platform Workbench takes care of the rest. This frees you up to be more productive and creative, and it helps you get your models into production faster. If you're looking for a powerful and easy-to-use ML platform, then Gemini Enterprise Agent Platform is a great option. With Gemini Enterprise Agent Platform, you can build, train, and deploy ML models faster and easier than ever before. Reviewers say compared to Salesforce Agentforce, Gemini Enterprise Agent Platform is: Easier to set up Better at meeting requirements More usable Categories in common with Salesforce Agentforce: [ AI Agent Builders ](/categories/ai-agent-builders) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/efc7518dd0e36c465cd1bcbf6fda5af4/jotform-ai-agents.png "Product Avatar Image") ](https://www.g2.com/products/jotform-ai-agents/reviews) [ Jotform AI Agents ](https://www.g2.com/products/jotform-ai-agents/reviews) By [Jotform](https://www.g2.com/sellers/jotform) [ 4.5/5(767) ](https://www.g2.com/products/jotform-ai-agents/reviews#reviews) Product Description Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool. Reviewers say compared to Salesforce Agentforce, Jotform AI Agents is: Easier to set up More usable Easier to admin Categories in common with Salesforce Agentforce: [ AI SDRs ](/categories/ai-sdrs)[ AI Customer Support Agents ](/categories/ai-customer-support-agents)[ AI Agent Builders ](/categories/ai-agent-builders) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Product Avatar Image") ](https://www.g2.com/products/outreach/reviews) [ Outreach ](https://www.g2.com/products/outreach/reviews) By [Outreach](https://www.g2.com/sellers/outreach) [ 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews#reviews) Product Description Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Reviewers say compared to Salesforce Agentforce, Outreach is: Slower to reach roi Better at meeting requirements More usable Categories in common with Salesforce Agentforce: [ AI SDRs ](/categories/ai-sdrs) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/aab77c0248895bef22781874141e5a39/outsystems.png "Product Avatar Image") ](https://www.g2.com/products/outsystems/reviews) [ OutSystems ](https://www.g2.com/products/outsystems/reviews) By [OutSystems](https://www.g2.com/sellers/outsystems) [ 4.5/5(1,800) ](https://www.g2.com/products/outsystems/reviews#reviews) Product Description The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle. Reviewers say compared to Salesforce Agentforce, OutSystems is: Slower to reach roi More usable Easier to set up Categories in common with Salesforce Agentforce: [ AI Agent Builders ](/categories/ai-agent-builders) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ Genesys Cloud CX ](https://www.g2.com/products/genesys-cloud-cx/reviews) By [Genesys](https://www.g2.com/sellers/genesys) [ 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews) Product Description The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Reviewers say compared to Salesforce Agentforce, Genesys Cloud CX is: Slower to reach roi More usable Easier to set up Categories in common with Salesforce Agentforce: [ AI Customer Support Agents ](/categories/ai-customer-support-agents) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/2fc9cc74e69f87c8bb89d7a37181ecc7/creatio.png "Product Avatar Image") ](https://www.g2.com/products/creatio/reviews) [ Creatio ](https://www.g2.com/products/creatio/reviews) By [Creatio](https://www.g2.com/sellers/creatio) [ 4.6/5(359) ](https://www.g2.com/products/creatio/reviews#reviews) Product Description One platform to automate industry workflows and CRM with no-code. Reviewers say compared to Salesforce Agentforce, Creatio is: Slower to reach roi More usable Better at support Categories in common with Salesforce Agentforce: [ AI Customer Support Agents ](/categories/ai-customer-support-agents)[ AI Agent Builders ](/categories/ai-agent-builders) ### Explore Articles [ Which solution supports large-scale webinars and virtual events? ](https://www.g2.com/discussions/which-solution-supports-large-scale-webinars-and-virtual-events) [ What's the best sales engagement tool for reducing tab-switching by centralising calls, emails and deal management in one workspace? ](https://www.g2.com/discussions/what-s-the-best-sales-engagement-tool-for-reducing-tab-switching-by-centralising-calls-emails-and-deal-management-in-one-workspace) [ Top tools for creating interactive data dashboards ](https://www.g2.com/discussions/top-tools-for-creating-interactive-data-dashboards) [ Which vendor provides AI-powered meeting transcription and analytics? ](https://www.g2.com/discussions/which-vendor-provides-ai-powered-meeting-transcription-and-analytics) [ Which UKG consulting services specialize in both UKG implementation and ongoing optimization? ](https://www.g2.com/discussions/which-ukg-consulting-services-specialize-in-both-ukg-implementation-and-ongoing-optimization) [ Which productivity bot tools are worth exploring for an HR team that wants to automate onboarding task sequences, policy acknowledgments and new hire check-ins at scale? ](https://www.g2.com/discussions/which-productivity-bot-tools-are-worth-exploring-for-an-hr-team-that-wants-to-automate-onboarding-task-sequences-policy-acknowledgments-and-new-hire-check-ins-at-scale) ### Spotlight Categories [ Employee Engagement Software ](https://www.g2.com/categories/employee-engagement) [ Demo Automation Software ](https://www.g2.com/categories/demo-automation) [ Electronic Data Interchange (EDI) Software ](https://www.g2.com/categories/electronic-data-interchange-edi)